Comentarios de los clientes para Michigan Maintenance

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Michigan Maintenance

Clasificación general:

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Thomasedwin M.
Clasificación:

Mm not sure ither than the internet not cooperating n had to do manually/ was sufficient, had reserved what I asked for,clean n equipment was very useful

LORI ANN T.
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El cliente no dejó un comentario.

jon B.
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El cliente no dejó un comentario.

KATIE LYNNE S.
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Did not have an issues with the employees at location. I would not recommend Uhaul it cost quite a bit more than expected And because the drop off website messed up my when trying to follow website directives. The website is awful

AMY NICOLE E.
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El cliente no dejó un comentario.

HUGO JACOB R.
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El cliente no dejó un comentario.

Jim P.
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El cliente no dejó un comentario.

THOMAS W.
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El cliente no dejó un comentario.

NORMAN LEE B.
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El cliente no dejó un comentario.

Monte S.
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El cliente no dejó un comentario.

BILLIE SUE B.
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The 15' truck I rented was in poor condition. The roof leaked and destroyed sentimental items and expensive items. Extremely disappointed and frustrated!

Autumn V.
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El cliente no dejó un comentario.

Rony G.
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El cliente no dejó un comentario.

Yongduk L.
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El cliente no dejó un comentario.

PETERAUGUST S.
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El cliente no dejó un comentario.

JOHN WALTER R.
Clasificación:

We did not have a plug to check the lights on the trailer when we picked it up but were informed by the representative that all were working. When we did hook up the trailer with lights, half of the bulbs on the left side were not working. The right blinker did not work at all. Upon traveling down the highway, the left bulb jarred loose and we had to wire it shut.

Gary K.
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El cliente no dejó un comentario.

GLENN O.
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El cliente no dejó un comentario.

susan S.
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El cliente no dejó un comentario.

ROGERLEE V.
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El cliente no dejó un comentario.

Thomas L.
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El cliente no dejó un comentario.

Alexander N.
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El cliente no dejó un comentario.

TIMOTHY F.
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El cliente no dejó un comentario.

RICHARD JOYNER L.
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Office area could be cleaned up and organized.

IANMARSHALL B.
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El cliente no dejó un comentario.

toni J.
Clasificación:

Make sure the truck is where the customer wants to pick it up from. I requested a 10' truck two weeks in advance out of the Reed City area and two days before I was to pick it up it was changed to Big Rap;ids. Then, when I went to pick the truck up in Big Rapids, they did not have the 10' truck I requested and had to take the 15' truck or travel 6 more miles to get the original truck I expected. Big run around and very disappointing as I have only used U-haul twice in my life and it happened both times.

PHOEBERICHELLE M.
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El cliente no dejó un comentario.

ANN K.
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El cliente no dejó un comentario.

Chester L.
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Great personal, helped me hookup to the trailer and went over its operation. Told me how to return my item after hours. Could not ask for better service. Thank You

IAN SPENCER E.
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El cliente no dejó un comentario.

THOMASPATRICK B.
Clasificación:

Improve the drop off process. U-haul had made it difficult. I stayed at the new location and my man took the truck back. I couldn't check it in from this location. THAT NEEDS TO BE FIXED. No fault of Michigan Maintenance.

DANH F.
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El cliente no dejó un comentario.

Margaret W.
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El cliente no dejó un comentario.

Margaret W.
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Clean up office

MARY ROSE F.
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The truck had a broken side view mirror.

MICHAEL BRUCE S.
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El cliente no dejó un comentario.

AMBER MICHELE W.
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You should be more open about the $100 deposit using cash or card. Having the trucks advertise $20, is a bit misleading. Also i was told if i use my card i wouldnt have the deposit. Luckily i had the money on it to do so anyways.

LEONARD AUSTIN P.
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El cliente no dejó un comentario.

RICHARD THOMAS S.
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Crowded location but everything as it should be.

Jeffrey F.
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El cliente no dejó un comentario.

TERRY A.
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El cliente no dejó un comentario.

ROBERTALBIN E.
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El cliente no dejó un comentario.

BRYGHTON JOY L.
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You guys overcharged my account 3 different times with a total of 350$

Susan H.
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El cliente no dejó un comentario.

MICHAEL CHRISTOP B.
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I rented and returned In a 24 hour period a 6' X 12' cargo trailer. The gentleman at this location helped me hook up the trailer and also disconnect once I returned it. I asked him if there was anything that I needed to do once I dropped it off. He said no, and that I was all set. A couple days ago I get a new Invoice for a week long rental of the trailer and they use my CC that I had paid for the trailer to begin with. I called and he assured me that I would be taken care of, and that it might be a computer glitch. This should be looked into. I was not very pleased with this situation. Regards,

JANETLYNN C.
Clasificación:

Ed is always great to work with when moving

JERRY ALAN B.
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El cliente no dejó un comentario.

PETER KEVIN W.
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El cliente no dejó un comentario.

Lori G.
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Having to use my phone to check in and pick up the vehicle was quite cumbersome. In order to do this you need good WiFi. I did not have a strong WiFi signal so renting the van in this manner was a bit frustrating. Face to face service is much easier and preferred.

Oliver N.
Clasificación:

I like this location because i have used them in the past. This experience was not great, but that had nothing to do with this location, it had to do with the phone checkin. I did after hours pickup and it was difficult to get the site to load and I was not made aware ahead of time that they would need 2 references to call on the spot. I was not able to make people aware they would be called, and one did not answer, making the process longer. I also did not like the after hours return method. It was a difficult process to figure out how to get the website to work and download the pictures. I would take the picture and then it would not download because the pictures were too big (which I figured out after 15-20 minutes of being frustrated). I will never use the after hour service for UHAUL again.

Liam M.
Clasificación:

Self pickup was a little confusing

Shawn S.
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Front parking lot was full.

Darlene I.
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Looks like a junk yard

Steven D.
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El cliente no dejó un comentario.

Mitch B.
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El cliente no dejó un comentario.

Michelle C.
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El cliente no dejó un comentario.

Kaylee R.
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El cliente no dejó un comentario.

Bradley C.
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Very cluttered but I assume that there were several drop offs and pick ups happening when we returned our truck other than that no issues at all.

Thomas S.
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El cliente no dejó un comentario.

Troy W.
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El cliente no dejó un comentario.

Barbara Q.
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Excellent customer service. Ed is wonderful and very helpful.

Warrendean T.
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El cliente no dejó un comentario.

ANDREW U.
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El cliente no dejó un comentario.

George A.
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Very cluttered, dirty, in process of remodeling, but what a mess

Andrew L.
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Ed, was a great help with the reservation and pick-up process.

Charles A.
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I used a car dolly. The hitch and strap ratchets should get a blast of WD-40 so they are easier to use.

Richard M.
Clasificación:

Friendly and helpful

Bruce C.
Clasificación:

El cliente no dejó un comentario.

Joseph K.
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El cliente no dejó un comentario.

Bruce C.
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Excellent owner, very friendly and helpful

Denise H.
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My only complaint is that my phone number was not entered into the system, I did not get follow up information on my email or on a text. It connected back to a previous UHaul rental that had my brothers info. He got the contact info not me the renter the one who paid and I gave only my info

Richard R.
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El cliente no dejó un comentario.

Daniel C.
Clasificación:

I rent trucks a few times a year - these guys are great everytime.

Patriciamae G.
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We had an issue with self check in as my phone battery needed to be replaced. It was taken care of by Ed Skodak who helped make it happen with no issues.

Judith K.
Clasificación:

The floors in back of truck were very slippery and we almost fell several times. When using in states where weather gets cold, that surface is dangerous. Couldn't you resurface your trucks for customer safety?

Robertallen W.
Clasificación:

Pulled trailer 2 hours to pick up range and door would only open about 8 inches. Took 40 minutes to open - poorly maintained door cable bracket was unbolted and jammed in door track. Overall door operation and condition was marginal. Very dissatisfied.

Darrellleroy H.
Clasificación:

Trailer broke down while I was using it. Broke down for over 11 hours. Look at all the phone calls to your service department. Service department was very very very poor service to me. You have my phone number and I will give you details. I should have the rental fee return to me.

tim H.
Clasificación:

Please refund the $20 after hours fee. (I didn't receive a text to allow for self checkout) I have a major problem with them flying a US Flag upside down!! I've had family members die in service and I cannot stand this disrespectful message. I noticed this when I returned the truck. If I had noticed it prior, I wouldn't have rented from this location. I am shocked that any public business would behave in this manner.

Thomas H.
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Make sure mileage and fuel gauge is correct on paperwork for next customer.

Gerald S.
Clasificación:

Not very professional

Michael S.
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El cliente no dejó un comentario.

James H.
Clasificación:

Same as above!

Patrick B.
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El cliente no dejó un comentario.

Cindy B.
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El cliente no dejó un comentario.

Bernita B.
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El cliente no dejó un comentario.

Patricia D.
Clasificación:

Didn't get name of person helping me but he gets 10 out of 10

Randy S.
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El cliente no dejó un comentario.

Cindy F.
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El cliente no dejó un comentario.

Kylealan R.
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El cliente no dejó un comentario.

Angel H.
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I rented a car dolly to tow a car to SC and the trailer lights didn't work do to faulty uhaul equipment and now no ones returning my calls

Maureenann K.
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El cliente no dejó un comentario.

Kerri K.
Clasificación:

El cliente no dejó un comentario.

Bradlylouis W.
Clasificación:

Make sure you don't charge extra for dropping off truck and charging the person 40 dollars more because it was dropped off at a wrong destination when it was the rite place

James R.
Clasificación:

Truck was clean but not well-maintained. Front wheel bearing gave out after 80 miles, stranding me in the cold dark for 4 hours until help could arrive. Intended to make a roundtrip but had to find my own ride home. You didn't charge me for not returning it but did charge me for towing mileage. Not happy, UHaul!

Ryan M.
Clasificación:

El cliente no dejó un comentario.

Dave S.
Clasificación:

The owner of this facility is very knowledgeable on everything Uhaul. He answered all my questions and was very helpful. Very professional and courteous.

Kameron E.
Clasificación:

Very pleased with this rental. Staff was knowledgeable and helpful. Equipment was in great condition, was a pleasure to have a newer truck without a lot of wear and tear.

Michael K.
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El cliente no dejó un comentario.

Thomas S.
Clasificación:

Trailer was muddy besides that it's was great

Lawrence B.
Clasificación:

Ed was very good to work with.

No se han enviado comentarios para esta ubicación.

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