I had a great experience!
CHARLEE F.
Customer Reviews for Michael Sullivans
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Nice experience and rental truck. Will use again soon
Kevin B.Michael Sullivans is the best!
Joseph P.there was no air conditioning
Geoffrey W.Owner is a great guy!!!
SAMMY H.The app, requires wifi, and it was awful to get on it. Took me hours. The reservation was under my name which was spelled wrong, but it should have crossed referenced my phone number to get me to my reservation. I had to make multiple tripe home, where I had wifi to complete the process. The Sulivans location and service is wonderful, but Uhaul, needs to work on the app.
lori C.The windshield was filthy. The inside was clean. No power windows. Really?
Milton P.Truck was old. Check transmission.
ROBERT P.The truck we rented was in good shape, clean and pleasant to ride. The owner (Mike) of Mikes Service Center in Manasquan, NJ was a pleasure to do business with. Good sense of humor and had everything taken care of when we arrived for the pickup. Thanks Mike!
Thomas C.Michael Sullivan's continues to be the best rental I have ever used.
Joseph P.Your online pick up process sucks. I waited over 30 minutes for uhaul to approve my info. Then you wanted additional I'd verification. Who brings a passport or a copy of their lease to a uhaul rental. Ask for what you want the first time when I rent just awful…
michael S.The person working at this location was helpful and friendly. However, there was almost no room to pull in the truck.
Katherine F.Mike Sullivan is a true professional. He was extremely accommodating in times we needed a van. It was immaculately clean and ready to go. Great experience! I would highly recommend Mike to anyone in need of a U-Haul rental. AAA+
ROBERT D.Offer an 8 foot pickup truck at this location.
Steven R.Everything was excellent! Thank you!
COLLEEN F.Location was acceptable and personnel were busy but helpful. This location is a bit congested. Ralphie was very attentative. The truck had a very rough idle.
collin E.One of my rear back up lights was not working. The pick up took 45 minutes to complete - too long.
virginia S.Mike is great. I enjoy doing business with him.
Stephen K.No parking for my personal vehicle.
Jeffrey M.It's my second time using Sullivans and will continue to do so when needed as well as recommend to others! Very professional and efficient.
Virginia G.Café gratis
glenn F.This facility is spectacular and I highly recommend to everyone. Their trucks are always so clean and they are very friendly and helpful.
ANNE P.Super easy experience loved that the truck was ready to go.
Andrea S.Web site trying to sell to much extra BS
Michael L.The sigh in process was awful. It took me 20 mins to sign in. You made me do extra steps that could have been done prior to the sign-in like taking photos of my ID etc. I eventually had to sign in inside because you're process is extremely frustrating
DOREE H.Mike was awesome!
adam S.It would be nice if this location offered an 8' pickup truck for rent.
Steven R.Michael Sullivans location is the best location I've seen in any of my moves. Would recommend to everyone!
Daniel L.Great location and very helpful!
MICHAEL S.This location Should be your flag ship. They should get a raise
ROBERT K.Michael Sullivans is a reliable business! Unfortunately U hauls is digital process it's not. I work in digital identity and reducing customer friction and the Online rental process is not efficient
Douglas B.Excelente
GERALD L.Absolutely will use again and recommend!
Virginia G.I rented from Mr Sullivan twice and both times he was very helpful and accommodating! Old school service! Will definitely use him again and recommend to all my clients !
Virginia G.location and service was great. website was a total failure. took multiple times to get photos to be accepted and then the application timed out and ended up unusable. didnt try to use app when i returned van.van.
DAVID K.Michael Sullivan made it easy to get my free piano moved into my home - super happy with the experience ! Jen
Jennifer A.So convenient and so easy-the truck was smooth sailing. Very grateful!!
LINDA C.Very friendly and professional.
IRV P.Servicio al cliente de excelencia.
Brian B.Excellent location to deal with!!!
IAN S.Mike is great! Excellent service.
Michelle M.Very nice guys… very easy to deal with… I will always use these guys when I need a rental. They're the best!
frederick Z.no changes necessary
JIM M.Excellent service.
JOHN F.Good service
Wilman E.The gentleman that helped me out, I believe he is the owner, is always polite . I have picked up twice at this location and it was always an easy transaction.
Palma P.Excellent, helpful service
VERONICA I.Michael was very helpful. He made the experience easy and pleasant.
Brian G.Have parking available for our personal vehicle.
Andrew B.Super helpful, would 100% use the location again
Christoph T.They were outstanding!
JOHNJ M.Have a pickup truck available at this location.
Steven R.This is the second time I rented from Mike Sullivan's and he is always a pleasure to do business with!
MARY R.This location was extremely helpful and competent. We were completely satisfied! U Haul is a great company.
Nicholas C.Honestly the location was fine but we did self check in and the process was a joke. My rental was for two hours and check in took 30 minutes of that time. Customer service agent was not terribly helpful and then couldn't verify my contacts and just dropped me from the chat and failed the check in process. One of my contacts said they started to confirm over the phone and they dropped him. Then we FINALLY got into the truck and I tried to call Uhaul customer service to extend my time without paying a fee because it was ridiculous check in took one quarter of my time. After waiting for six minutes for an agent the agent asked what my issue was and while I was explaining she never responded and then basically just dropped me on the phone. Just pathetic all around. I will Not use uhaul again or would I recommmend
John S.Nice little place and the gentleman there was very accommodating.
NTINOS A.