Customer Reviews for Miami Window & Supply
(U-Haul Neighborhood Dealer)

226 reviews

405 E Central Ave   Miami, OK 74354
(Dealer gone for lunch from 12pm to 1pm daily)

(918) 542-3773

Office Hours

  • Mon-Fri: 8 am–4 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(918) 542-3773

405 E Central Ave
Miami, OK 74354
(Dealer gone for lunch from 12pm to 1pm daily)

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–4 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Absolutely wonderful service and all around excellent experience.

Ashley Priest 
Rating:
3.0

Customer did not leave a comment.

Michael Roberts 
Rating:
2.0

I wish I had more text and stuff telling me where to drop off, and I wish that I knew you couldn’t just drop a U-Haul off at any U-Haul location. I went in not knowing much about the process, and I came out with almost a 1000 dollar bill. I will literally never rent from U-Haul again. I went in knowing little about the process, and I leave not knowing much about the process.

Steven Clay 
Rating:
5.0

The employee was very kind and helpful.

tammy welday 
Rating:
4.0

Not anything. Check in went well. We were done very quickly.

Robbin McMain 
Rating:
5.0

Customer service was great. Thank you.

Dan Exon 
Rating:
5.0

Customer did not leave a comment.

Herb Haas 
Rating:
4.0

Put more trucks in this location. I rented a truck but it never made it back on time. Only truck left on the lot was a very large truck. It was to big to navigate around town. I rented it anyway. I'm sure it was built for coast to coast runs. Just need more trucks to rent on this lot. I choose not to buy one of the Big 3 over size pickups. Instead when I need a truck I go to U-Haul, works great for me. Thank You.

Gerald Giles 
Rating:
4.0

I rented your 10 foot long truck. It drove and handled really nice. I was impressed by the ease of manuverabity around tight fitting areas. Will rent another U-Haul again in the future for my next move. Thanks!!!

Gerald Giles 
Rating:
5.0

I rented a 10 foot long truck. It needs a built in loading ramp If it has one I didn't see it. Large appliances are to difficult load without one.This was the 1st U-Haul I ever rented. Very nice New Truck, excellent set of mirrors for backing. When I need another U-Haul I'll definitely be over to get another one

Gerald Giles 
Rating:
5.0

Customer did not leave a comment.

Michael Giles 
Rating:
5.0

Customer did not leave a comment.

jasse mckibben 
Rating:
1.0

Customer did not leave a comment.

Mary Boyd 
Rating:
5.0

Customer did not leave a comment.

Deborah Boothe 
Rating:
4.0

Customer did not leave a comment.

Joe Hargrove 
Rating:
5.0

Customer did not leave a comment.

Amanda Eastin 
Rating:
5.0

Customer did not leave a comment.

Mike Slyman 
Rating:
5.0

Customer did not leave a comment.

Terri Heart 
Rating:
5.0

Customer did not leave a comment.

David M Folse 
Rating:
1.0

They weren’t “closed for lunch between 12pm and 1pm,as it reads online they’re actually closed on Saturdays. So different than my ReservationI had to check in online when I opted in person check in. The vehicle had a cracked windshield which was not noted as well as the dolly I selected was not in the truck and there was nobody at the location get one. The whole experience was not simple and easy which made my move much harder. Unfortunately I’m not happy with this location

Courtney Bush 
Rating:
5.0

Customer did not leave a comment.

WALLACE LING 
Rating:
4.0

Customer did not leave a comment.

mike janeway 
Rating:
5.0

Customer did not leave a comment.

Carlos Ybarra 
Rating:
5.0

Customer did not leave a comment.

Larry Sample 
Rating:
5.0

Customer did not leave a comment.

Rod Neal 
Rating:
5.0

Customer did not leave a comment.

WAYNE HOLLIS 
Rating:
5.0

Customer did not leave a comment.

Michael Coombes 
Rating:
5.0

Please check the brakes, a little spongy. Otherwise we appreciate the truck rental.

Sarah Crow 
Rating:
5.0

Dave is A + service is Dave's goal I have managed stores a Dave is going beyond customer expectations thank you

DONALD SIMPSON 
Rating:
5.0

Customer did not leave a comment.

Jeff Stewart 
Rating:
3.0

I still have not received my $100 back and i put extra gas in it

Saral Jjames 
Rating:
5.0

Customer did not leave a comment.

jullie crow 
Rating:
3.0

Well your online rental by smart phone stinks. Its horrible an if there is any other moving option available to me I will use that instead next time. The experience made me feel dumb, it felt redundant and was just plain ridiculous. Had me verify after already putting in my credit card number movers, name address, picture of my self, my drivers license and the truck. I still couldn’t simply rent you had to call two different friends of mine to verify myself. That’s what made me hate HATE my experience

Brian Hallum 
Rating:
4.0

Customer did not leave a comment.

Alan Loehr 
Rating:
5.0

Customer did not leave a comment.

sam GRUBB 
Rating:
5.0

Great service. Great agent

sam GRUBB 
Rating:
5.0

Fantastic customer service!!!!!

jenny kirksey 
Rating:
5.0

Customer did not leave a comment.

Robert Olson 
Rating:
5.0

Customer did not leave a comment.

KAY GRUBB 
Rating:
1.0

I paid for a dolly and did not receive it. I would like my money back.

hailee Bullock 
Rating:
5.0

They go to lunch 12-1 fortunately he came back early

Carrol Feldman 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Stewart 
Rating:
5.0

had excellent service

marshall smith 
Rating:
5.0

Miami window and supply staff is so friendly and helpful. They did a great job.

Emily Pease 
Rating:
3.0

Customer did not leave a comment.

MAX DULL 
Rating:
4.0

Customer did not leave a comment.

Jackie Vanatta 
Rating:
5.0

Couldn’t find anything different and everybody’s friendly everything went smooth thank you

Kevin Davis 
Rating:
5.0

She was very helpful. Got me in and out quickly. Parking is really cramped so if you're not good with backing trailers may want to find a different location

John Starlin 
Rating:
5.0

Customer did not leave a comment.

Ashley Martinez 
Rating:
3.0

The U-Haul app was difficult to utilize. Took several attempts to get it to work. I had to call customer support to get it to work.

Michael Roberts 
Rating:
5.0

Customer did not leave a comment.

Roy Barrett 
Rating:
2.0

Customer did not leave a comment.

Jerry Neal 
Rating:
5.0

Customer did not leave a comment.

Haydenna Romero 
Rating:
1.0

Arrived at the appointment set by u-haul on-time. There was nobody there to help me. Set in the sun for two hours while a good u-haul location helped me. Truck was parked in a place where it was almost there impossible to access. After 2 hours finally was able to receive the keys. Horrible experience.

justin channel 
Rating:
5.0

My experience was great, I can't think of anything to make it better. The worst thing was I didn't realize I needed to take pictures to return the truck. I locked the doors so couldn't get good pictures, I'm sure it was written somewhere but I missed it. Staff was awesome! She was very friendly & helpful!

Amy Burroughs 
Rating:
1.0

First of all make sure they know they have to be able to verify their location in order to pick up the truck after hours. Secondly, staff needs to be incredibly more thorough in inspecting the trucks fuel levels when they check them back in as to not cause unnecessary chargers. Also, be more prompt in giving refunds. I've waited weeks to get refunded unnecessary charges. On top of the trouble I had picking the truck up and being overcharged. I'm entirely disappointed in my experience and will not recommend uhaul to anyone ever.

Martin Gates 
Rating:
1.0

You could not leave us stranded on the side of the road for hours.

Robert Kalista 
Rating:
5.0

Customer did not leave a comment.

ALLEGRA OBANION 
Rating:
5.0

I got a online contract, but at the location it could not be brought up for records. I paid cash at the location on a new rental other than the one I made at the Sign Co. in Miami, Oklahoma. I dont want to see a second charge from the online rental now, because it apparently never happened according to the UHAUL computer system.

James Garstecki 
Rating:
5.0

The drop-off location was fine, very nice people. U-Haul just sucks though - not enough equipment at my departure location, had to drive 150 miles just to get a trailer!

Sammye Carlson 
Rating:
4.0

Would have been nice to have suggestion lists like the pick up site had, packing tips, etc.

Gloria Siler 
Rating:
5.0

Thanks??

Nicholas Brewer 
Rating:
5.0

I was extremely nervous about pulling a trailer. Wendy went out of her way to calm me and put me at ease. She and her husband are wonderful, helpful individuals.

heather hult 
Rating:
5.0

.

Tim Cousatte 
Rating:
3.0

The total mileage fro 2627 w Skyview Ln Cleveland Oklahoma to Miami Oklahoma is 106 miles which I drove directly non stop. The mileage fro Sheridan Rd Tulsa to the Cleveland Ave address is 31 miles. So I suspect there is a 50 mile error in recording the mileage at the drop off location. Please verify and correct and refund 22.00 to my credit card.

Jon Wood 
Rating:
4.0

Customer did not leave a comment.

Ferman Smith 
Rating:
5.0

Was quick and easy.

Ty Rader 
Rating:
5.0

Very helpful!

Mark White 
Rating:
5.0

When trailer was delivered, I indicated there was a problem with the hitch. He didn’t seem to care and to my knowledge didn’t do anything to fix the problem. It was very difficult to latch down.

ron stowell 
Rating:
5.0

Customer did not leave a comment.

Timothy Plott 
Rating:
5.0

Was very nice and helpful in resolving conflict with pick up location!

Robert Jenkins 
Rating:
5.0

Customer did not leave a comment.

Jordan Plott 
Rating:
4.0

Person was there to meet me, helped unhook and inspect the trailer. Friendly and helpful.

Allen Smith 
Rating:
3.0

The pickup place needs to have a bigger surplus and easier place to pick up trailers. Overall it deserves an A+

Jordan Plott 
Rating:
5.0

It was a very pleasant experience. Very nice and helpful.

Martha Jordan 
Rating:
5.0

Customer did not leave a comment.

Tracy Longcrier 
Rating:
3.0

Customer did not leave a comment.

bobby millsap 
Rating:
5.0

Wendy did a super job with drop off.

Mike Glasman 
Rating:
5.0

Great people. Very helpful

nick Forrest 
Rating:
4.0

Customer did not leave a comment.

Dustin Stafford 
Rating:
5.0

Customer did not leave a comment.

Lori Baldwin 
Rating:
5.0

Customer did not leave a comment.

Layton Lynch 
Rating:
5.0

Nothing, Wendy took care of us greatly both times. We would highly recommend this location.

Anita Tunnell 
Rating:
5.0

The truck rented to me was poorly maintained. The truck drove like it had square wheels. The truck ladder did not working or sliding correctly.

BECKY BERRY 
Rating:
5.0

Customer did not leave a comment.

shane fisher 
Rating:
3.0

I was quoted one price when I made the reservation, then was charged nearly double when I picked up my rental. I was told it was because it was a "one way rental". They knew that when I made the reservation, yet was still charged almost double at pickup.

Scott Wood 
Rating:
5.0

Great service! I wouldn't hesitate using them again, no problems with service or usage of the moving truck

Robbie Qualls 
Rating:
5.0

Very friendly and helpful staff

Kevin Miller 
Rating:
3.0

Right turn signal and break light did not work on car dolly.

walter VENIS 
Rating:
5.0

Fast, convenient, and easy. I would definitely go back.

Matthew Lewis 
Rating:
3.0

The 24 hr truck share pick-up program did not acknowledge my reservation number and keys were not where I was told they would be. Waited over an hour for access to the truck. Not cool.

Kelly Johnson 
Rating:
5.0

Thank you for a fast and efficient experience. Customer service here is fantastic!!

Stacy Williams 
Rating:
5.0

Nothing was this locations fault

Anthony Roof 
Rating:
5.0

David was great! Helped over the phone and in person. Will definitely recommend and use again.

Jason Carter 
Rating:
3.0

Customer did not leave a comment.

Rating:
3.0

Didn't offer to close contract just wanted to put keys in drop box.

James Pletcher 
Rating:
5.0

Customer did not leave a comment.

Terry Brownen 
Rating:
5.0

Customer did not leave a comment.

Dennis Boatman 
Rating:
1.0

Your drop off location broadway Edmond OK charged me for an extra day. I was a day early

LARRY EDWARDS 
Rating:
5.0

They were a breeze to work with. I'd have no problem recommending them.

Dennis Boatman 
No reviews have been submitted for this location.

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