Customer Reviews for Miami Automotive Center
(U-Haul Neighborhood Dealer)

578 reviews

6695 W Flagler St   Miami, FL 33144

(305) 266-8781

Office Hours

  • Mon-Sat: 9 am–3 pm
  • Sun: 10 am–2 pm
Special Operating Hours
  • 3/28/2024: 11:30 am - 3:00 pm
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(305) 266-8781

6695 W Flagler St
Miami, FL 33144

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–3 pm
  • Sun: 10 am–2 pm
Special Operating Hours
  • 3/28/2024: 11:30 am - 3:00 pm
  • 3/31/2024: Closed
  • Free towing inspection
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

ARIEL PEREZ 
Rating:
5.0

Customer did not leave a comment.

Delmi Escobar 
Rating:
1.0

There is NO PARKING in that facility! I had to leave my car on the street a block away! The U-Haul person there added insurance to my order without my consent! I specifically marked the no insurance option when I reserved the van online. I am still waiting for a U-Haul manager to contact me with a determination of whether or not I will get a refund of $21 for insurance I did not want. I would NEVER go back to that location to rent an equipment again!

Ileana Gonzalez 
Rating:
5.0

Customer did not leave a comment.

VLADIMIR ANDINO 
Rating:
5.0

Customer did not leave a comment.

MIRAISE FERNANDEZ 
Rating:
5.0

Customer did not leave a comment.

Ivan Tobon 
Rating:
5.0

Customer did not leave a comment.

Cesar Umana 
Rating:
4.0

Customer did not leave a comment.

Rene Gustavo Sammartino 
Rating:
1.0

Have the trucks clean. And demonstrate use of equipment.

Victor Santos 
Rating:
5.0

Nothing. Amazing Service !!!!

Regina Martins 
Rating:
4.0

Customer did not leave a comment.

pedro Lovera 
Rating:
5.0

Trato profesional y rápido con calidad felicidades

Guillermo A Gonzalez Bravo 
Rating:
5.0

Very professional staff. Great service.

Angel Garcia Rivero 
Rating:
4.0

Customer did not leave a comment.

CARLOS VAZQUEZ 
Rating:
5.0

Loved the easy pick up and the ability to add movers - the movers we selected were AWESOME!!

Nancy Pinkerton 
Rating:
5.0

Customer did not leave a comment.

Maria del Carmen Calzon 
Rating:
5.0

Customer did not leave a comment.

Armando Guzman 
Rating:
1.0

Worst experience

JOSEPH COSTELLO 
Rating:
5.0

Customer did not leave a comment.

JOSE DOMINGUEZ 
Rating:
5.0

Customer did not leave a comment.

Guillermo Hernandez 
Rating:
4.0

Bueno

Jose Perdomo 
Rating:
2.0

Truck need a lot of maintenance. Steering wheel, goes from left to right and viceversa, causing not control. Driver door barely close.

JUAN LIMA 
Rating:
2.0

Be ready and willing to help the customer. when I went to pick up the truck there was no one to assist me. I was told to come back in 15 minutes. After 30 minutes there was still no one to help me. That is when I called customer service, as I was on the line with Uhaul, an individual working in the shop realized I was about to complain so he came to finally assist me. As if I was a bother to him at that point. if they provide this service they should be willing to help the customers accordingly.

yoel Olivera 
Rating:
3.0

They were closed when I arrived. I gave the keys to someone who was associated with UHaul and working on other cars. It was very difficult to determine if they were a UHaul agency or not.

Jose Armario 
Rating:
5.0

Customer did not leave a comment.

Sergio Martinez 
Rating:
3.0

Customer did not leave a comment.

Marianne Segui 
Rating:
3.0

It was not clear where I could drop off the vehicle. It is in a traffic-congested area.

Elias Victor 
Rating:
3.0

No English speaking persons present, office in two bay mechanic's garage. No one at the office during what should've been business hours (11:15 am) and no drop box.

SANDRA PRITCHARD 
Rating:
5.0

Reduce the prices.

Marcial Rumbaut Garcia 
Rating:
5.0

Customer did not leave a comment.

MILDRED LARIOS 
Rating:
5.0

Jose was very helpful and kind

Jorge Avila 
Rating:
5.0

👍 Great place.

aguiler suarez 
Rating:
1.0

Customer did not leave a comment.

DIEGO ASTAIZA 
Rating:
4.0

Cargo area was generally clean but had grains of rice inside. I needed a broom to sweep them out.

Lukas Calafell 
Rating:
5.0

Gracias

Maria E Hirzel Vazquez 
Rating:
5.0

Customer did not leave a comment.

NICOLE LOPERA 
Rating:
2.0

Truck was belong blocked by another car they were fixing and I had to wait an hour to get the truck out and it smelled like poop inside. Very disappointed

Gabriel Gonzalez 
Rating:
4.0

Take the phone

MILINEYS DURAN 
Rating:
5.0

Customer did not leave a comment.

JONATHAN SMALL 
Rating:
5.0

Customer did not leave a comment.

Yamile Martinez 
Rating:
4.0

Customer did not leave a comment.

Hossein Jamshidi 
Rating:
5.0

Everything was great except charging customers a dollar per mile is ridiculous but customer service was awesome employees were very polite and truck was very maintain just didn’t agree on the dollar per mile was kind of disappointing

Alain Fundora 
Rating:
1.0

There is no assigned parking space. I was able to manage because I saw the other U-Haul trucks parked. The area is surrounded by three big garbage containers. The smell is unbearable covered in smelly mud.

Tyrone Figueroa 
Rating:
5.0

Jennifer and Jose were amazing and helpful

ISAIAS DELGADO 
Rating:
5.0

Customer did not leave a comment.

MILINEYS DURAN 
Rating:
5.0

Have the vehicles checked mechanically and clear any lights.

Jason Brenner 
Rating:
1.0

The vehicle was dirty inside, the back had broken glass in it. All the tires were bald and one of them had a huge nail and hole in it. We ended up getting a flat tire and having to fix it. We lost 2 hours of time because of this. U-Haul did NOTHING about it and now has the balls to ask me for toll money which they charged my card for without my permission. I will NEVER rent from them again and will continue to post on social media the horrible experience I had with this rental.

Ana Y Lopez 
Rating:
5.0

The best uhual Experience I’ve ever had. Alex was just amazing and so helpful and accommodating with everything especially during Labor Day weekend he was excellent.

Maria Robinson 
Rating:
5.0

Customer did not leave a comment.

jesus manuel mora molina 
Rating:
5.0

Customer did not leave a comment.

Santiago Rodriguez 
Rating:
1.0

Es el peor servicio al customer!!!

Efrain Mendoza 
Rating:
3.0

Customer did not leave a comment.

Larry Freeland 
Rating:
5.0

The truck was really dirty with grease on the floor. How can people can place their furniture in that dirty floor. I had to put matts so my furniture don’t get dirty.

Erick Cruz 
Rating:
5.0

Quick friendly service

Jorge Beker 
Rating:
5.0

Customer did not leave a comment.

DYAMIS GALLARDO 
Rating:
5.0

Customer did not leave a comment.

Benigno Hernandez 
Rating:
5.0

Alex was wonderful, called to check in upon my arrival! Everything went smoothly during both the pick-up and drop-off. Would definitely recommend this location!

Nicole Bond 
Rating:
1.0

Roach infested vehicle, I reached out to customer service I have not heard back since.

Elvis Pena 
Rating:
5.0

Jose was great

JOSH GRIFFITH 
Rating:
2.0

Online check in not available at the location once I checked in online at the site. The U haul website indicated I could check in online but once I got there I had to see the mechanic of the tire shop which was also a uhaul rep. Don’t make online check in available at this location if it’s actually not available. Waited about 40 minutes for someone to attend me

Federico Mercado 
Rating:
5.0

Customer did not leave a comment.

EDUARDO HERNANDEZ 
Rating:
5.0

Customer did not leave a comment.

YOEL ALONSO 
Rating:
3.0

Charged me for insurance I did not request. Pickup time was wrong truck arrived an hour and half late

Daniel Villazon 
Rating:
4.0

Customer did not leave a comment.

Ricardo Mogo 
Rating:
5.0

Customer did not leave a comment.

CARLOS LOPEZ 
Rating:
5.0

Great service !

Jesus Madrid 
Rating:
3.0

A little unclear where to go on the premises. One located though the service is excellent.

Anthony Cabrera 
Rating:
5.0

Customer did not leave a comment.

rigo rodriguez 
Rating:
5.0

Customer did not leave a comment.

Medardo Garcia 
Rating:
4.0

Customer did not leave a comment.

Carlos Tejeda 
Rating:
1.0

Customer did not leave a comment.

CarlosE AnzolaM 
Rating:
4.0

Customer did not leave a comment.

Adonis Pino 
Rating:
2.0

The service was good overall

CarlosE AnzolaM 
Rating:
2.0

I did my reservation online and specifically waved the insurance, but still they included the cost on my bill. I called uhaul and I was told the people from that location will call me, but they haven't reach out.

Clary Varona 
Rating:
5.0

Very good I like

Pedro Santiago 
Rating:
5.0

Customer did not leave a comment.

Ramon Rodriguez 
Rating:
5.0

Customer did not leave a comment.

JORGE LORENZO 
Rating:
3.0

Customer did not leave a comment.

Ernesto R quirchDiego 
Rating:
4.0

Simple, easy and staff friendly

Altamease Hayes 
Rating:
5.0

Customer did not leave a comment.

Marianela Nieto 
Rating:
5.0

over all great service Thank you

Alberto Fleitas 
Rating:
5.0

100 % awesome! great overall experience! Jose was very helpful and knowledgeable five stars ⭐️⭐️⭐️⭐️⭐️

Jesus Zabrano 
Rating:
5.0

excelente service 100% recommended

MEL CHAVEZ PRIETO 
Rating:
5.0

Customer did not leave a comment.

jonathan arcieri 
Rating:
3.0

The truck was kind of old used kind of rough but it got me from point A to point B

ESTEBAN BLANCO 
Rating:
5.0

Great customer support, amazing business, I will recommend always

DAVID VARONA ARRIBA 
Rating:
5.0

Customer did not leave a comment.

Mignon Dumois 
Rating:
5.0

Customer did not leave a comment.

ISLANDY RIVERO BUSTO 
Rating:
5.0

Fabulous

DANIEL SANTIAGO GONZALEZ 
Rating:
5.0

Quick in and out Jose was very helpful and very knowledgeable 5 stars

EDUARDO MACHADO GARCIA 
Rating:
3.0

Customer did not leave a comment.

Jose Perez Villarreal 
Rating:
3.0

The rental process itself was quick and easy. Perhaps this may be most important at the end of the day, however your office needs to be clean, free of clutter and with a working AC. First impressions matter.

ISABEL FONSECA 
Rating:
5.0

Customer did not leave a comment.

Roberto Hernandes 
Rating:
5.0

Customer did not leave a comment.

DANIEL ESCOBAR CRUZ 
Rating:
5.0

Jose was great

Roberto Pedroso 
Rating:
5.0

Very pro service ! Quick in and out 5 stars ⭐️

JONAKI CORRIA 
Rating:
5.0

Jenny was very helpful and kind. I will deff rent from this location again.

eduardo valdes 
Rating:
5.0

Customer did not leave a comment.

CLARK WILKINSON 
Rating:
5.0

Customer did not leave a comment.

Alberto Fleitas 
Rating:
5.0

Customer did not leave a comment.

CARLOS MENDOZA 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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