This is the second time I get charged for insurance when I specifically declined the charge at time of reservation. I called Uhaul and they declined to help me.Edy C.
Customer Reviews for Miami Automotive Center
(Distribuidor de U-Haul del vecindario)
Miami, FL 33144
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 3 p. m.
- Sáb.: 9 a. m. - 4 p. m.
- Dom.: 10 a. m. - 2 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Carlos M.
El cliente no dejó un comentario.VICTORIA F.
Truck was extremely filthyEdy C.
El cliente no dejó un comentario.FREDERICK A.
El cliente no dejó un comentario.Marialys R.
Look they charged 2 times my card and I used the truck one dayGABRIEL P.
El cliente no dejó un comentario.Marco L.
El cliente no dejó un comentario.NILDETE Q.
Every thing is good.LUIS D.
El cliente no dejó un comentario.ramon H.
El cliente no dejó un comentario.YANDY V.
El cliente no dejó un comentario.ALEXANDER M.
El cliente no dejó un comentario.ALEXANDER M.
El cliente no dejó un comentario.Lazaro yuniel R.
Truck was not ready at time it was reserved for. The facility had the truck blocked by another truck for which they could not locate the key. We waited approximately 45 minutes for the truck to be kicked out of its parking spot.GARY F.
El cliente no dejó un comentario.CARLOS A.
The office is inside the mechanic.LEONEL P.
I got charged for insurance when I declined the service at the time of reservation .EDDY C.
El cliente no dejó un comentario.LUIS H.
El cliente no dejó un comentario.MARIA Q.
El cliente no dejó un comentario.MARCO L.
I made a reservation here for a truck on Saturday 07/10/2021. I had planned to move that day. I was advised that they open at 9am. I was there at 9am and I nobody over there knows where the office was located. I understand that this is a small shopping center with a lot of offices and little stores. They have no sign. I called to the office phone more than three times and they didn't answer. I called to the 800 number and the lady who answered the phone didn't know at what time the office open. She offered me the nearest office address and she said that they will take care of my reservation. I refuse to go to other locations. I was there already with an uncle who is going to drive the truck. All my furniture was packed and I had the association permission waiting for the truck. I finally found the office door (with a little sign) inside of a mechanic bodyshop. One of the mechanics advised me that the person from the office was eating breakfast at the bakery. When the guy came back it was 9:17am and they supposed to be open at 9am. Two more people were waiting outside, asking for the office too and they also had a reservation. I didn't have a good experience at this Uhaul. I want to let you that I had previously rent vans and truck with Uhaul. I didn't want to continue explaining the situation when I return the truck because this review will be an essay. GraciasALEXIS B.
Awesome and quick !Ebru O.
El cliente no dejó un comentario.Daniel O.
El cliente no dejó un comentario.Cesar R.
El cliente no dejó un comentario.CARLOS B.
El cliente no dejó un comentario.Wendy C.
They to be better answering the phone.Efrain S.
El cliente no dejó un comentario.YUNIER M.
very dirty. I left the place before the final bill was prepared because there was not where to stay out of the rain. I wound up getting a bill for gas which I dont know how it is possible if i brought the truck back with more gas than what I received it with and I was charged an extra day which i too cannot understand if I was told I needed to bring it back by Monday. I dropped it off at 11:20am on Monday.STEVEN S.
El cliente no dejó un comentario.MONICA M.
Truck was dirty. Dog hair/ food.Mark U.
El cliente no dejó un comentario.ANGEL T.
El cliente no dejó un comentario.JUAN F.
Everything was very smoothHernando G.
Buena atencion del Sr.CELESTE B.
El cliente no dejó un comentario.ramon H.
El cliente no dejó un comentario.GLORIA A.
El cliente no dejó un comentario.Walkys A.
El cliente no dejó un comentario.AMADA D.
El cliente no dejó un comentario.JUDITH B.
amazing thank you so much!!!!!!!MEL C.
JENNIFER WAS AMAZING, OVERALL GREAT EXPERIENCE!DAVID M.
El cliente no dejó un comentario.GILBERT A.
RAY AND JENNIFER WERE VERY HELPFUL AND KNOLEDGEABLE , SMOOTH SAILING ,FIVE STARS *****owen B.
in my case the service was good, the person who received the truck was very friendly, excellent serviceJOSE O.
El cliente no dejó un comentario.Julian S.
Jennifer's Fer and her dad are always greatManuel N.
GREAT CUSTOMER SERVICE ! RAY AND CREW WERE AMAZING AND VERY HELPFULramon H.
Muy buena la atenciÃ³n ðŸ™ðŸ¼Marian T.
Great Costumer ServiceDARLING C.
El cliente no dejó un comentario.Yudith B.
El cliente no dejó un comentario.jose C.
El cliente no dejó un comentario.Guillermo G.
The app sucks really badly . Not fast or efficient . Too many screens . They should consolidate the questions for add ons to one page - such as storage - dollies - moving help etc . Pls consider making the app faster and easierLeo M.
El cliente no dejó un comentario.Robert R.
El cliente no dejó un comentario.DARLING C.
Muy mala ubicaciÃ³n e instalaciones pero la atenciÃ³n fue muy buena.Javier S.
El cliente no dejó un comentario.IRVING A.
El cliente no dejó un comentario.REINIER L.
Excelente servicio y muy buena atenciÃ³nsacharri M.
There is no sign of the office so it's a little confusing. I found them just because I saw the cars parked there.Diego A.
I've rented from this location three other times before and its because of their excellent customer service. Alejandro in the office is amazing and extremely accommodating. Will definitely recommend this location to my friends and family.mayte L.
Excellent customer serviceYadira M.
You changed drop off location unilaterally Dropping the truck at the new location was very difficult and confuse. Worst experience ever with your companyRuben F.
AMAZING service by Alex! So thankful for his great help!Sabrina P.
Excellent.Sau l L.
none. Alex was a great service agent, and would highly recommend.NICOLE E.
The lady that's awesome there is the sweetest. She explains everything is truly and make sure that you understand everything and if you need help after hours she gives you the opportunity if we can call her just in case you haven't doneErnesto F.
This location saved Uhaul this contract. The fact that this was the 3rd location in a 24 hr span, with the 2nd location not being able to process my rental ended up costing me an additional hour of labor with my moving help. However, Alex was great and his customer service was welcome on a morning where nothing else worked.Alberto R.
will definitely always use this location! Alejandro is very attentive and always willing to help out his customers. excellent customer service!!!JENICE D.
Excellent customer service from Alejandro.Jenice D.
Alex is an outstanding individual, he always willing to assist, very helpful. The best U-Haul expert, I have ever dealt with whether costumer service or knowledge.Aymane R.
La atenciÃ³n muy rÃ¡pida y eficiente,el senor alejandro siempre atento a todas mis preguntas.recomiendo este lugar excelente.Sau l L.
I highly recommend this place. Ask for Alex He is a professional. I give him 10 stars.Lazaro D.
El cliente no dejó un comentario.isauro V.
This location was great and had an excellent customer service I will definitely return back whenever I need a good reliable truck to move , the manager of the location was really helpful , and the trucks are in really good condition , if you are needing to move and you live in this area , this would be your best option !!!David P.
Alejandro muy profesionalmaria R.
Alejandro brinda el mejor servicio y la mejor atenciÃ³nElvis V.
Alejandro gave me a great service.Ernesto V.
El cliente no dejó un comentario.HECTOR R.
Alex was amazing and helpful especially since prior to going there I was having a hard time finding a uhaul truck available and he assisted me and got me what I needed as quick as possible and he is super friendly! Definitely recommend this place! Make sure to ask for alex!Priscilla A.
Excelente servicio, Muchas gracias a Alejandro por su atencion.Alberto Miguel L.
El cliente no dejó un comentario.Daniel E.
Very nice staff. Alejandro and Jenny were great. Did everything through the phone and they made sure everything went smoothly.Jan C.
Jennifer was excellent!ALEJANDRO H.
I had so many questions but Alejandro was not only informative and professional, he was also very kind and very respectful. Happy Holidays, Alejandro.MARIA A.
Nothing. Great customer service.Marcos I.
Alex was very friendly and the rental process was fast and smooth, I definitely will rent from Alex again.jose P.
Muy buena atenciÃ³nMario Jose del C.
Beautiful service, excellent and well thorough communication with any questions that I hadKATHERINNE B.
ALEJANDRO Y JENNIFER FUERON MUY ATENTOS. GRACIAS A LOS DOSyosva M.
Everything was greatJorge J.
La atencion de Jennifer Y Alejandro- Excelente.Yunier C.
Alex had great customer service,Claudia A.
I had the pleasure of been serviced by Rey, Alejandro and Jennifer. There customer Service was incredible and from day one went out of there way to accommodate all my needs. I will recommend this location to all my friends. Kudos to these employees. Keep up the good work.Armando F.
El cliente no dejó un comentario.IRIS P.
It was a very pleasant experience. Alejandro is the best, so helpful and meeting all by expectations. Very clean and sanitized. Simply the best service. Definitely going back.Katerine B.