Customer Reviews for MGCustoms
(Distribuidor de U-Haul del vecindario)

51 comentarios

2495 Arlington Dr   Colorado Springs, CO 80910

(719) 630-8096

Horarios de la ubicación

  • Lun. - vie.: 10 a. m. - 7 p. m.
  • Sáb.: 10 a. m. - 5 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(719) 630-8096

2495 Arlington Dr
Colorado Springs, CO 80910

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 10 a. m. - 7 p. m.
  • Sáb.: 10 a. m. - 5 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Beverly S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Steven S. 
Clasificación:
5.0

Customer service was exceptional and were very helpful

Kelly P. 
Clasificación:
5.0

Everything was perfect

Tiago D. 
Clasificación:
5.0

I originally was routed to a different location when I made my reservation online that only had one-way trucks. Thankfully I went there early and they helped me resolve the issue, but it did take me longer than it should have to get my truck due to that mistake. Both locations were excellent and I highly recommend them.

Brian T. 
Clasificación:
1.0

Had reservation set for 4:00 pm did not get out of there intill 5:15pm only had a 1/2 tank of gas When returining to the drop we agrred on they said we had to take to another location. Poor service

RONALD R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ulysses A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry E. 
Clasificación:
4.0

Make sure they have someone specifically working on U-haul rentals so customers are not waiting for service based on the other businesses that are part of the store.

Debra H. 
Clasificación:
4.0

The staff was extremely helpful. I have no improvements

HARRY H. 
Clasificación:
5.0

Everything went smoothly Was treated very well

SHERYL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kay W. 
Clasificación:
5.0

No problem with the location. When it comes to the U-Haul Truck Share 24/7 process, I strongly recommend you improve the U-haul app. It took longer than necessary during pickup (i.e. the app wouldn't take pictures sometimes and the process had to be restarted from the beginning several times). The app also did not complete the return process (i.e. I tried to take the required picture of the odometer and gas level but the picture never uploaded and the app kept looping back to asking for the picture again). I could not proceed to the next step in the process because of this and had to physically ask for assistance to complete the return.

Louie C. 
Clasificación:
5.0

Great service from Jesse.

LAURA M. 
Clasificación:
5.0

Nothing, the employees were great, kind, professional, knew what they were doing. The truck was clean, you could tell it was recently washed, ran great. Overall it was great how it all worked out.

BARNEY A. 
Clasificación:
5.0

The sales ppl were very nice and got us what we needed.

CHARLES F. 
Clasificación:
4.0

El cliente no dejó un comentario.

MAURICE MERLE W. 
Clasificación:
3.0

The pickup and drop off locations were fine but the entire experience in between was absolutely TERRIBLE. Storage reservation for a room that didn't even actually exist and wasn't available, sent to multiple locations, completely wrong information, different information depending on the location, charged for extra day when I was specifically told I wouldn't be, ZERO customer service available. It was a nightmare especially considering I've never had an issue in the past. Such a disappointment.

Lauren M. 
Clasificación:
5.0

El cliente no dejó un comentario.

COURTNEY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Belinda C. 
Clasificación:
3.0

El cliente no dejó un comentario.

ROBERT J. 
Clasificación:
5.0

The process was easy, what I rented was there on time waiting for me, check out process was quick and hassle free the check in process was the same. Dependability even on my short notice. Friendly staff. Basically an overall good experience. Will be renting again.

Tikisha P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Nathan F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeffrey R. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES W. 
Clasificación:
5.0

The truck was very clean, but the truck had a hard time shifting out of third gear. Please was great and the customer service was excellent.

Benjamin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENTON R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW K. 
Clasificación:
5.0

Mi gente came thru. All the other uhaul company's were closed on a Sunday. Also found out that they also do car service, stereo equipment sold and they have instillation. I'll definitely recommend them !

Maria S. 
Clasificación:
5.0

Honestly the experience was great. I like the shop and the team is excellent.

FOREST S. 
Clasificación:
5.0

Jimmy was amazing! He went above and beyond for us knowing we had movers coming he made sure we taken care of and had everything ready for us even before the store opened. He was wonderful to work with and gave us a rundown on the equipment making sure we were comfortable before he left.

JENNIFER M. 
Clasificación:
5.0

This was probably the best Uhaul experience we have ever had! Thank you for making our pick up and drop off quick and easy!

JESSICA S. 
Clasificación:
5.0

These guys were quick and did the return really fast. It was so easy.

Norman D. 
Clasificación:
3.0

Not a lot of room to hook the dolly and load the car. Small parking lot, busy facility.

WADE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK S. 
Clasificación:
5.0

Give them the great service I received.

Daniel V. 
Clasificación:
3.0

El cliente no dejó un comentario.

Forrest P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brian A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hikmat R. 
Clasificación:
5.0

Keep doing what you do! Excellent!

Michael M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jason W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cristina L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACKIE E. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY O. 
Clasificación:
5.0

Great Experience - Counter man was Knowledgable, Competent, Efficient, Helpful and Friendly - made contract and paperwork fast and easy - Hooked up equipment quickly and fast check-in on return - Excellent Service !!!

James K. 
Clasificación:
2.0

Probably nothing . . . the underlying business (that rents U-Hauls as a side gig) had some rather intimidating people hanging around the rental counter - I think it would be off-putting to many people.

Richard W. 
Clasificación:
5.0

El cliente no dejó un comentario.

grace V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith R. 
Clasificación:
5.0

Offer military discount is all.. this location was very friendly also most are just U-Haul prices are getting to expensive

JOSHUA D. 
Clasificación:
5.0

Nothing it was great!

Sandra M. 
No se han enviado comentarios para esta ubicación.

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