Comentarios del cliente para Meyers Lake Beverage and Drive Thru

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Meyers Lake Beverage and Drive Thru

Grado total:

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Nicole M.
Grado:

El cliente no dejó un comentario.

James D.
Grado:

El cliente no dejó un comentario.

Eric F.
Grado:

The chains where damaged, the guy did not install them correctly or tighten the ball on the tailor. The trailor had leaves and rains from the last rental.

Alexander Z.
Grado:

El cliente no dejó un comentario.

merrie W.
Grado:

after several days of moving it was great to be treated so nicely when we dropped the van off after hours. He was extremely helpful ( and we were so tired!)

Mohammed A.
Grado:

El cliente no dejó un comentario.

William Y.
Grado:

El cliente no dejó un comentario.

Rebecca H.
Grado:

Mobile check in was a joke and very frustrating. Face to face check I was a breeze. Mobile App needs work.

paul S.
Grado:

El cliente no dejó un comentario.

Jessica H.
Grado:

I never have issues with uhaul. Just think this time something needs fixed on the van I used. Hard to steer straight! Just made it hard to drive but i made due. Wouldnt want to drive it again if it were like that. Wheel kept moving left or right bad.

Brenda R.
Grado:

El cliente no dejó un comentario.

Michael L.
Grado:

Reserved truck by phone one week prior. Upon arrival everything discussed during phone call was accurate. Paperwork took five minutes and I was on my way. Facility was clean and organized, personnel were friendly and professional and truck was ready to go. Would rent from same place again.

evonne M.
Grado:

There was t anything to be improved. The renters were super nice at this location and I would rent from them again if I were to ever need to use u-haul again. They even credited me my money back from the mileage that I didn’t use. They rock!

Catherine W.
Grado:

I had very short notice and they were able to help me anyway, grateful for the service!

Timothy P.
Grado:

Refund my entire money. Have quicker respond times an have working equipment an have people that know what they are doing

Jeff P.
Grado:

El cliente no dejó un comentario.

mark M.
Grado:

El cliente no dejó un comentario.

Pepper L.
Grado:

Nothing everything was great!

robert S.
Grado:

El cliente no dejó un comentario.

Alex M.
Grado:

The pick-up location was just fine, but U-Haul needs to get a better handle on communicating to customers where the equipment is available. I go to pick up the truck at the location that I originally ordered my truck, and they told me it was not there. Keep in mind this is morning of the move; movers are scheduled to show up any minute. It all worked out in the end, but I know that this is a regular occurrence for U-Haul. It has happened to me before, happened to friends/family multiple times, and my dad saw this happen when he worked at a facility that rented out U-Hauls. The distributors/pick-up locations have no control over this. U-Haul, please start being more customer focused, and at the very least let your customers know that the equipment is going to be at a different location the night before. Thanks.

john G.
Grado:

El cliente no dejó un comentario.

stacey T.
Grado:

Very professional

Tammy M.
Grado:

El cliente no dejó un comentario.

Robert S.
Grado:

Only complaint is gas gauge stuck at half way after putting 60 bucks in tank still said half tank then 10 minutes down road it moves to full so be careful

Edward B.
Grado:

El cliente no dejó un comentario.

Randall B.
Grado:

Completely unprofessional. At both pick up and return I was left standing there for over 15 minutes and I did the online pickup and return. When I dropped it off the worked just looked at me each time he went and served another customer. He said "oh, just one more customer"and proceeded to serve about 4 or 5 more. I finally said something and he was very rude, he said " now you know why suhail closes at 7." Well, I had a scheduled drop off for 930, I was there at 800 an hour and a half early. I finally had to say for the second time that all I needed was to drop off the keys, I had already did the online return which includes the pics and milage and everything. So he said "oh really, fine , go." And took the keys and threw them on the counter like a child throwing a tantrum. Absolutely ridiculous. I will never go to this location again and may never use uhaul again period. This was the worst uhaul experience ever.

brett M.
Grado:

The service rep at this location, Randy Harris, was great! He did a superb job of going over everything with me before we rolled out. You are lucky to have him!!

Joseph K.
Grado:

Nothing. The truck was ready even though I showed up an hour earlier than scheduled. The move went well and check-in went very smoothly.

Beth C.
Grado:

El cliente no dejó un comentario.

John G.
Grado:

I had asked for and paid for a dolly, I was not provided one, but was reimbursed at return of the truck. The truck was dirty inside. Took me about 30-40 minutes to complete the pick up of the truck. The online option is not very efficient nor timely. Was very disappointed in the overall experience.

Stephen M.
Grado:

I had a pickup at 8am. The guy in charge, his car broke down and had the guy who worked at the store come in. He did not work for uhaul. I did not leave there until 9:45am. They had no back up people there at all. I understand if your car won’t start, but the customer service was awful.

Kathleen J.
Grado:

El cliente no dejó un comentario.

ethel H.
Grado:

Don’t stop doing what your doing

Carol W.
Grado:

El cliente no dejó un comentario.

Amber L.
Grado:

El cliente no dejó un comentario.

jeremy B.
Grado:

Very easy, very fast. Staff was polite and ready to help.

Shannon B.
Grado:

The driver’s cab of the truck needs cleaned, some sort of sticky sauce on the steering wheel and cup holders had dried spilled coffee or soda in them.

Zach B.
Grado:

El cliente no dejó un comentario.

kenneth T.
Grado:

El cliente no dejó un comentario.

Tyler S.
Grado:

Best place to rent a uhaul in Canton. Have used this place twice, great service, uhaul runs fine and gets the job done.

Erin G.
Grado:

El cliente no dejó un comentario.

Arleen D.
Grado:

El cliente no dejó un comentario.

SAMUEL K.
Grado:

El cliente no dejó un comentario.

kent S.
Grado:

Uhaul was clean and easy to drive. Randy was very professional and helpful.

Ian A.
Grado:

El cliente no dejó un comentario.

Julio D.
Grado:

The young man at pick up was great; very helpful.

beth P.
Grado:

El cliente no dejó un comentario.

LINCOLN F.
Grado:

This location is also a drive through, so the guy kept leaving to attend the drive through customers while he was doing my paperwork at the same time. Spent 30 minutes doing that the whole time. The truck I used needs gone. It's scary to drive. The steering wheel is very shaky!

kent S.
Grado:

The van was clean, spacious and easy to drive. As always, Randy was very helpful and professional.

Sean M.
Grado:

Great service Friendly

Michael K.
Grado:

El cliente no dejó un comentario.

David D.
Grado:

El cliente no dejó un comentario.

paul S.
Grado:

The service was excellent. Thank you guys!

Chad P.
Grado:

Renting a UHaul from this location was great! Very fast and friendly service! Unlike the massillon location. I actually cancelled my reservation at The Massillon location due to the rudeness of a worker named Kelly. She could definitely use some customer service training. I have rented many UHauls in the past but will not return to the Massillon location after my interaction with Kelly. Feel free to call if you would like me to explain further. Im sure my phone number is attached to my reservation. Thank You -Chad

CHARLES J.
Grado:

El cliente no dejó un comentario.

Nicholas J.
Grado:

A step into the trucks would be nice. No other issues

Jason W.
Grado:

The steering was loose, would not hold center on highway. 215 miles of stress. The engine also had a bad miss, hard to get up to speed. Truck needs the front end rebuilt or retired. Sales guy was nice as could be though.

kent S.
Grado:

U-Haul was very clean and ran well...Randy was very thorough and professional...Thank you!

Ingrid L.
Grado:

El cliente no dejó un comentario.

William K.
Grado:

El cliente no dejó un comentario.

Peter C.
Grado:

Randy was on it and really appreciated his help

John G.
Grado:

El cliente no dejó un comentario.

kent S.
Grado:

Uhaul was clean and easy to drive...Randy was a pleasure to deal with...will definitely recommend this place to family and friends.

Jason M.
Grado:

Have the equipment available to the customer that they requested. When ordering in advanced, the right truck and equipment should be available. I was forced into making multiple trips with a smaller truck which ended up costing me more.

Tammila L.
Grado:

Nice person but was having to multitask by assisting multiple other customers (not uhaul related customer related) which lead to a mistake when entering information which ended up costing me more money when equipment was returned to the drop off location.

HEIDII L.
Grado:

El cliente no dejó un comentario.

Lisa S.
Grado:

El cliente no dejó un comentario.

kent S.
Grado:

Randy was very helpful and thorough. The Meyers Lake Drive-thru location is very convenient and the truck was very clean. Thank you!

Jennifer M.
Grado:

El cliente no dejó un comentario.

Vicki P.
Grado:

El cliente no dejó un comentario.

Matthew M.
Grado:

El cliente no dejó un comentario.

Lucy W.
Grado:

The attendant was awesome

kent S.
Grado:

Excellent experience

detra A.
Grado:

El cliente no dejó un comentario.

Deidre G.
Grado:

Very quick and knowledgeable about their equipment; and also drove the truck up for me to depart for the day.

Anthony G.
Grado:

Good people!!!!!!

Lisa F.
Grado:

El cliente no dejó un comentario.

Carol W.
Grado:

El cliente no dejó un comentario.

Colin R.
Grado:

Check out and return were simple and fast. Used for an in-town one day move. No funny business.

curtis H.
Grado:

Very polite and respectful and friendly

tom W.
Grado:

El cliente no dejó un comentario.

WES P.
Grado:

I left a laser level in the cab. The truck was such poor shape , they sent immediately to get repair. I have not had a response back to get my level

Gayle I.
Grado:

El cliente no dejó un comentario.

CATHY K.
Grado:

El cliente no dejó un comentario.

JAY W.
Grado:

El cliente no dejó un comentario.

Jennifer B.
Grado:

The attendant told us to move the truck "over there" and unhook it. My husband returned it. If I had returned it then I would not have been able to do it.

Anthony Z.
Grado:

The drop off location did not have any information on our rental and did not know that the truck was being returned to their location. The guy had to call Uhaul to get our information. He had no paperwork at all on our rental or knowledge that our truck was being dropped off at his location. He had me park the truck in his lot because he never drove a big truck like the one we had and he was too afraid to move it. We where acousted in the parking lot by two extremely drunk people who where hanging out on the property. They approached our car, asking for $20.00. When they where told no, they proceeded to yell at us and called us all sorts of filthy names. As they where walking away, the one gentleman punched the hood of our car and gave us the finger. They then went back to sit on the corner of the store and then harrassed a young lady when she drove in and did the same thing to her. Very scary and very upsetting. No one should have to deal with this, for any reason. End of story. The gentleman inside was informed as to what was taking place outside, on your property and he was to afraid to say anything to the drunk man and woman. Really nice that Uhaul customers are forced to deal with this type of bs.

Raymond C.
Grado:

El cliente no dejó un comentario.

Jim V.
Grado:

EMPLOYEES HAD NO IDEA WHAT WAS GOING ON AND WHEN THEY DID I WAS REFERRED TO ANOTHER LOCATION, DIFFERENT FROM WHERE I MADE THE RESERVATIONS. ( HAD TO PICK THE TRUCK UP AT ANOTHER LOCATION BECAUSE I MADE A " ONE WAY" RESERVATION.

kevin M.
Grado:

El cliente no dejó un comentario.

Jennifer M.
Grado:

The guy that runs the uhaul part of the drive thru kept using the word NIGGER. Needless to say the father of my children is black. I felt that is was very disrespectful. It wasn't a good look for business. And if I didn't really need that uhaul I would of cussed him out. I have let my family and friends know not to go shut there

Chris A.
Grado:

El cliente no dejó un comentario.

dave H.
Grado:

1. Vehicle cleanliness: Though the representative who assisted me did his best, he was stretched very thin by his having to serve drive-through and walk-in customers as well as me. He did try to clean the van, but there was still a lot of debris, as well as bits of colored crayons which I had to clear so they would not be tracked inside. Vehicle condition: Though I don't recall doing any more than operating the light inside the van a few times after dark, when I attempted to start the engine when the loading was completed, it did not turn over. On the plus side, my call to the U-HAUL service center resulted in a very quick and helpful response. Equipment: The padlock attached to the van was not functional in that the key would turn, but the lock would not open.

Raynard C.
Grado:

I didn't care but it was odd that I was told to place the trailer in a location and left to do it alone. I have rented a lot and they take it off, they put it in the location they want it, not leave me to do it alone. Odd.

ron R.
Grado:

El cliente no dejó un comentario.

EDWARD L.
Grado:

Service could be faster

Jason M.
Grado:

El cliente no dejó un comentario.

Kenneth D.
Grado:

Pre registered online still took 1hr and 15 minutes to pickup truck

Samantha A.
Grado:

El cliente no dejó un comentario.

Jennifer P.
Grado:

The UHaul was not safe AT ALL!!! The tires were well below the legal and safe tread. They were smooth and ready to blow! Thanks for putting our lives at risk!

No reviews have been submitted for this location.

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