Customer Reviews for Meyers Lake Beverage and Drive Thru
(U-Haul Neighborhood Dealer)

351 reviews

4301 12th St NW   Canton, OH 44708
(at Whipple)

(330) 479-9651

Location Hours

  • Mon-Sun: 8 am - 7:30 pm

Services at this Location:

Contact Us

(330) 479-9651

4301 12th St NW
Canton, OH 44708
(at Whipple)

Services at this Location:

Location Hours

  • Mon-Sun: 8 am - 7:30 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

KEVIN D. 
Rating:
3.0

The truck wasn't in the best driving condition. It needed some maintenance done.

Safronia A. 
Rating:
5.0

Customer did not leave a comment.

mathew D. 
Rating:
5.0

Customer did not leave a comment.

HAROLD C. 
Rating:
5.0

The staff was great and easy to work with Will recommend others to use their service

THOMAS A. 
Rating:
5.0

Employee was very helpful

Michael T. 
Rating:
5.0

Very pleasant, answered all my questions, explained how to use the equipment.

James W. 
Rating:
5.0

Staff was very friendly and helpful.

CARL C. 
Rating:
5.0

Nothing. Great customer service and friendly staff.

robin D. 
Rating:
1.0

Terrible customer service. The business had just closed when I arrived for a mobile drop off and the employees were standing inside watching a football game on TV. There was no place to park the UHaul because the parking lot was fenced in with a locked gate. I asked the employees where to park it and they looked directly at me and didn't help. They then snuck out and ran to their vehicles and left me in the parking lot late at night with no help after moving in 110 degree heat from 6am to 10pm. I had to call the rep from my pickup location to get some guidance. Because of this I will not be using Uhaul moving vehicles again and would not recommend Uhaul to anyone else.

HANNAH W. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW C. 
Rating:
4.0

Clean the vehicles better. Ours had Chees-Itz, sunflower seeds, a dog bowl . . . Did not seem vacuumed out at all. We wiped it down ourselves.

Gary C. 
Rating:
4.0

Customer did not leave a comment.

LESTER W. 
Rating:
5.0

Customer did not leave a comment.

CHRISTINE P. 
Rating:
5.0

Customer did not leave a comment.

DAVID S. 
Rating:
4.0

your rep was polite and helpful answering all my questions

JOSEPH L. 
Rating:
4.0

Customer did not leave a comment.

Janet M. 
Rating:
5.0

Customer did not leave a comment.

AUSHAIA P. 
Rating:
5.0

Customer did not leave a comment.

DARLA K. 
Rating:
5.0

Employee was very nice and helpful.

Andrew B. 
Rating:
5.0

Customer did not leave a comment.

DANIELLE W. 
Rating:
3.0

Customer did not leave a comment.

Zachariah M. 
Rating:
4.0

Customer did not leave a comment.

DAVID S. 
Rating:
5.0

Randy is the best hes fast ,and hes friendly

RUTH J. 
Rating:
5.0

We have rented twice from this location and had a very positive experience both times.

CHAD M. 
Rating:
5.0

The technicians were extremely polite and helpful in every way.

SYLVIA M. 
Rating:
5.0

Customer did not leave a comment.

yogendra C. 
Rating:
5.0

Friendly!!! Clean!!! Quick!!! We loved this.

Katherine S. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER W. 
Rating:
4.0

Van I rented was ready at the time I wanted. You just have to be patient because it's a drive thru and they have other customers. I didn't wait too long and the employees were all very nice

Lisa B. 
Rating:
5.0

Customer did not leave a comment.

robert F. 
Rating:
5.0

Customer did not leave a comment.

Erin S. 
Rating:
5.0

Counter assistance was excellent!

DON C. 
Rating:
5.0

Customer did not leave a comment.

George F. 
Rating:
5.0

Customer did not leave a comment.

joeseph D. 
Rating:
5.0

Customer did not leave a comment.

JOHN D. 
Rating:
5.0

Randy at the pick up location was extremely helpful!

SHELLY L. 
Rating:
3.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Wonderful customer service, Paul was quick to remedy an issue during pick up, he was quick efficient and professional. Randy did a good job also.

ELIZABETH U. 
Rating:
4.0

The personnel were very good. The truck not so good ... it was so loud I wished I'd had hearing protection. Thank goodness this was a local move. I travelled about 80 miles in a 15' truck. The previous customer must have only added enough gas to make the gauge read 'Full', but I really filled tank and it took 15 gallons !! The tanked should be topped off prior to rental, and the customer should get appropriately charged for any shortage when the truck is turned in. Thanks for your consideration.

Andrew D. 
Rating:
5.0

VERY FRIENDLY

BARRY A. 
Rating:
5.0

Customer did not leave a comment.

LARRY J. 
Rating:
5.0

People there were nice and quick. The truck was dirty, the windows were not cleaned and the transmission was messed up.

Brian E. 
Rating:
3.0

Customer did not leave a comment.

Galen C. 
Rating:
5.0

Customer did not leave a comment.

Kathy D. 
Rating:
3.0

1. Truck engine was very Noisy and scary 2. your fuel charge is not correct, I have photo for the dash reading I will stop the charge

walid Q. 
Rating:
3.0

Customer did not leave a comment.

Phillip C. 
Rating:
3.0

Customer did not leave a comment.

JAMES G. 
Rating:
5.0

Customer did not leave a comment.

Storm R. 
Rating:
4.0

Customer did not leave a comment.

Dwight W. 
Rating:
4.0

Wash the vehicle and clean the windows! The glare was made much worse due to the dirty windows! Smeared on the inside, don't think it's been cleaned once since new!

JAMES K. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY C. 
Rating:
5.0

Customer did not leave a comment.

Aaron W. 
Rating:
5.0

Customer did not leave a comment.

christopher D. 
Rating:
5.0

Both guys were extremely helpful and courteous! I will always use this location to rent from!!

KIMBERLY E. 
Rating:
5.0

Customer did not leave a comment.

Carol K. 
Rating:
5.0

Customer did not leave a comment.

TONI D. 
Rating:
5.0

Customer did not leave a comment.

Christopher A. 
Rating:
5.0

Customer did not leave a comment.

Christy T. 
Rating:
4.0

super easy to drop off.

william L. 
Rating:
5.0

Customer did not leave a comment.

Jonathan P. 
Rating:
3.0

Hard to see signs, but personal we're friendly and efficient

Richard E. 
Rating:
5.0

Nothing

Deborah W. 
Rating:
5.0

Thank you

Anthony G. 
Rating:
5.0

Customer did not leave a comment.

william N. 
Rating:
5.0

Maybe have more than one person to run drive through and uhaul. Drive threw was busy.

Renee C. 
Rating:
5.0

Customer did not leave a comment.

CARL D. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH M. 
Rating:
5.0

The gentleman that assisted me was very helpful and nice.

Tasha B. 
Rating:
4.0

Customer did not leave a comment.

Bruce C. 
Rating:
5.0

Customer did not leave a comment.

darla G. 
Rating:
5.0

Very happy with our experience! We rented a 9 foot van. It was ready and waiting for us. It was large enough For our stuff, easy to drive, well maintained and got decent gas mileage. The gentlemen handling our transaction were helpful and friendly. We would highly recommend this location.

Daniel F. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER K. 
Rating:
5.0

Customer did not leave a comment.

LeeAnn S. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Customer did not leave a comment.

alba R. 
Rating:
4.0

Customer did not leave a comment.

Kristi B. 
Rating:
5.0

Customer did not leave a comment.

Keith B. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
5.0

Customer did not leave a comment.

Nicole M. 
Rating:
5.0

Customer did not leave a comment.

James D. 
Rating:
2.0

The chains where damaged, the guy did not install them correctly or tighten the ball on the tailor. The trailor had leaves and rains from the last rental.

Eric F. 
Rating:
5.0

Customer did not leave a comment.

Alexander Z. 
Rating:
5.0

after several days of moving it was great to be treated so nicely when we dropped the van off after hours. He was extremely helpful ( and we were so tired!)

merrie W. 
Rating:
3.0

Customer did not leave a comment.

Mohammed A. 
Rating:
5.0

Customer did not leave a comment.

William Y. 
Rating:
5.0

Mobile check in was a joke and very frustrating. Face to face check I was a breeze. Mobile App needs work.

Rebecca H. 
Rating:
5.0

Customer did not leave a comment.

paul S. 
Rating:
4.0

I never have issues with uhaul. Just think this time something needs fixed on the van I used. Hard to steer straight! Just made it hard to drive but i made due. Wouldnt want to drive it again if it were like that. Wheel kept moving left or right bad.

Jessica H. 
Rating:
4.0

Customer did not leave a comment.

Brenda R. 
Rating:
5.0

Reserved truck by phone one week prior. Upon arrival everything discussed during phone call was accurate. Paperwork took five minutes and I was on my way. Facility was clean and organized, personnel were friendly and professional and truck was ready to go. Would rent from same place again.

Michael L. 
Rating:
5.0

There was t anything to be improved. The renters were super nice at this location and I would rent from them again if I were to ever need to use u-haul again. They even credited me my money back from the mileage that I didn't use. They rock!

evonne M. 
Rating:
5.0

I had very short notice and they were able to help me anyway, grateful for the service!

Catherine W. 
Rating:
1.0

Refund my entire money. Have quicker respond times an have working equipment an have people that know what they are doing

Timothy P. 
Rating:
5.0

Customer did not leave a comment.

Jeff P. 
Rating:
5.0

Customer did not leave a comment.

mark M. 
Rating:
5.0

Nothing everything was great!

Pepper L. 
Rating:
5.0

Customer did not leave a comment.

robert S. 
Rating:
3.0

The pick-up location was just fine, but U-Haul needs to get a better handle on communicating to customers where the equipment is available. I go to pick up the truck at the location that I originally ordered my truck, and they told me it was not there. Keep in mind this is morning of the move; movers are scheduled to show up any minute. It all worked out in the end, but I know that this is a regular occurrence for U-Haul. It has happened to me before, happened to friends/family multiple times, and my dad saw this happen when he worked at a facility that rented out U-Hauls. The distributors/pick-up locations have no control over this. U-Haul, please start being more customer focused, and at the very least let your customers know that the equipment is going to be at a different location the night before. Thanks.

Alex M. 
Rating:
5.0

Customer did not leave a comment.

john G. 
No reviews have been submitted for this location.

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