Customer Reviews for Meyer Rentals LLC
(U-Haul Neighborhood Dealer)

154 comentarios

112 B N Spilman Ave   Rolla, MO 65401

(573) 341-8257

Horario

  • Mon–Fri
    8 a. m. - 5 p. m.
  • Sat–Sun
    Cerrado

Servicios en esta ubicación:

Contáctanos

(573) 341-8257

112 B N Spilman Ave
Rolla, MO 65401

Servicios en esta ubicación:

Horario

  • Mon–Fri
    8 a. m. - 5 p. m.
  • Sat–Sun
    Cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Stacey G. 
Clasificación:
5.0

Nada

David G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Duane A. 
Clasificación:
5.0

Josh Meyer runs excellent businesses in the town of Rolla, Missouri. Uhaul is one of them. Uhaul should be thankful of how he represents the company. He went above and beyond to help me in the time of need. Once again, this is the kind of man you want to business with. Thank you Josh you are much appreciated in this community sir.

mike W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sally B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Elizabeth B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Forrest B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin A. 
Clasificación:
5.0

The Best U-Haul location in Rolla, HANDS DOWN! My family has had to deliver & move bulky furniture & help move friends A LOT. This location has EVERY need you could think of, all without grumpy, unhelpful, or clueless Technicians/Receptionists!! Not tech savvy? They got you! Never used a moving truck or trailer? They got you! If you book incorrectly? They got you! If you forgot equipment? They got you! Holiday weekend? They got you! App giving you a hard time? They got you! Last minute changes? They got you! It'd SO hard to find FRIENDLY people that actually CARE & are KNOWLEDGEABLE on how to BEST meet the SPECIFIC needs of each person that walks through their doors. Using this location, you'll have all that & more! I can't thank you guys enough for such a great experience! Any future needs of our will be fulfilled through you good folks!

Sheldon A. 
Clasificación:
5.0

El cliente no dejó un comentario.

richard B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
5.0

Informative and kind service.

Taylor A. 
Clasificación:
5.0

Vet friendly and helpful.

Michael H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Danielle W. 
Clasificación:
5.0

Very friendly staff and check in was quick and easy.

Steven M. 
Clasificación:
5.0

Website didn't work for curbside check in

Kortnie F. 
Clasificación:
5.0

First time renting a U-Haul . Good experience very friendly agent

cristina W. 
Clasificación:
1.0

The U-Haul app is super broken. You can't finish the reservation because when it asks you to enter your drivers license info it fails and says “page not found” and the website does the same crap. I was quoted $1.29(which is OUTRAGEOUS) per mile over the phone but the app said $0.79 per mile. The online process never properly reserved my truck so they had to redo the entire thing manually at the store literally taking more time than it would've if I would've just started there even though I literally requested a call back and spoke to a rep over the phone to reserve the listing. The quick checkout app crap didn't work either because of all the other glitches. So I ended up using the app, going to the website using a browser, speaking to a rep over the phone, and dealing with going into an actual office and having to deal with a human all over one reservation. Absolutely the worst experience I've literally ever had renting anything.

Levi H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Winona C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Joseph B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Scott N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrea A. 
Clasificación:
5.0

Everything was perfect thank you Marilyn

MARCEL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

David K. 
Clasificación:
5.0

Stop sending texts saying “contact us regarding your upcoming rental” and when calling the number it is a pre-recorded pitch for Life Alert. Also, I received a text from someone named Adrian (this was not the agent who helped me at pickup, she was great) asking me if I was sure I would be returning my rental on time. I felt this was uncalled for and made me feel uncomfortable. I did not appreciate this tactic.

Darla H. 
Clasificación:
5.0

Awesome customer service here!!

PATRICIA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua M. 
Clasificación:
5.0

Best Uhaul dealer around.

Timothy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer E. 
Clasificación:
5.0

Best overall experience I've ever had. Customer service was outstanding. Staff was nice and friendly. Vehicle was in pristine condition. This was by far the best U-Haul location I've ever seen. Thank you. 5 Stars +

Shannon A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Weicheng Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carl L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kenneth S. 
Clasificación:
5.0

El cliente no dejó un comentario.

jeremiah L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marty M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lynne B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sharon H. 
Clasificación:
5.0

El cliente no dejó un comentario.

David K. 
Clasificación:
2.0

It took over 3 hours to pick up a truck we had reserved and threw us all off track. Then had the audacity to charge us extra for time we didnt even use.

Edward C. 
Clasificación:
4.0

El cliente no dejó un comentario.

RUDY H. 
Clasificación:
5.0

This location has someone to help hook up the trailer, which is a huge plus. I have been to locations where I was tossed a jack and told to go hook up.

Kim H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kurtis P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jimmy B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Melyssa M. 
Clasificación:
1.0

The experience, trying to get a truck from U-Haul was horrible. I was supposed to have a 26' truck at 8:30am in Rolla, and I was never given a confirmation phone call. On the morning of my move I went to the place I had selected when making my reservation and no one was there. When I got online to look up my reservation it had been moved to St Robert, a town about 25 miles away. There was a truck sitting at the location I originally went to but no one was there to help and apparently could not be reached according to your customer service. They made a new reservation for a truck that was supposed to be returned at a different location at 11am. At 11am though, I got a text notifying me that my reservation had been changed back to St Robert. I got a call from a representative about 5 minutes later who wanted me to get the truck 25 miles away. He offered me a discount on mileage but only down to $0.99 per mile, to which I said that's still adding another $30, minimum to my bill and eventually was able to get a 6'x12' enclosed trailer instead. While the trailer worked, it took the 6 people I had hired to help with the move the rest of the day to try and move my family's stuff and we were not able to finish in one day due to the late start and smaller capacity moving equipment. At the end of the day, after all the mess ups that U-Haul caused we weren't offered a discount on the trailer, or anything to compensate for all the headaches we endured. EXTREMELY DISSATISFIED!

John H. 
Clasificación:
4.0

This location was not the original location i set my reservation for. I was referred to this location in Rolla which was 30 minutes away from where I was wanting to pick up my truck and trailer. This specific location was very helpful and friendly and made the pickup process very easy

Hugo V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samantha P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Andrew S. 
Clasificación:
5.0

Employees are friendly and extremely helpful!

Sarah T. 
Clasificación:
5.0

One of the best u-haul locations I ever used!

Marco C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Paul N. 
Clasificación:
5.0

Truck wasn't ready at the requested time, although that was due to the previous user not returning on time so thats out of the control of the employees. No complaints other than that. Employees were nice and the truck worked like a dream.

cody C. 
Clasificación:
1.0

Horrible experience. I will let everyone I know what a shady and unprofessional experience I went through renting a truck for a hour and 30 minutes..

Dustin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan S. 
Clasificación:
5.0

Excellent customer service and friendly. They were able to accommodate all my needs in a timely manner. Gracias.

Jeremy C. 
Clasificación:
5.0

I was very pleased with the rental location and the company U-Hal. Equipment was good no problems at all. If I has to make a suggestion I'd say to fill all the gas tankers and have people start and end with a full tank of gas. It would cut down on the confusion of tryingtobrig a truck back with 5/16s tank or something like that. Over all great experience

Micheal S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kellie D. 
Clasificación:
5.0

Truck was spotless and service quick and courteous.

John W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nikhil M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathleen S. 
Clasificación:
5.0

Keep up the excellent service.

Jeremy C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Allison S. 
Clasificación:
5.0

The vehicle was kept in awesome condition. Totally fine. We loved the deal. Would look toward this again!

Tousif M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly C. 
Clasificación:
5.0

The owner was extremely personable. She went above and beyond to make sure I felt valuable. Met me on a Sunday when they weren't open. They hooked up my trailer and I was on my way. Great experience.

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael L. 
Clasificación:
2.0

The truck had about 3/8 tank of gas - had to put gas in the truck before I could even begin the move. In addition, the location and time for truck pickup were changed - at first they wanted me to come to pick the truck up on Friday instead of Saturday as I had reserved, she finally agreed to meet me there on Saturday morning as the orginal reservation stated.

Keith S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Connor C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua M. 
Clasificación:
5.0

This location was great, the equipment very clean and friendly staff. I will recommend. However, it was not the location I signed up for on the website. I did not receive any phone calls from UHaul when I reserved online indicating a change in locations. This was an unfortunate delay as the first place had to call around to find where my equipment was. Then I had to drive there and compelte the contractual agreement.

Eric G. 
Clasificación:
3.0

Was very difficult to get the truck we needed, which we had previously reserved and then cancelled, but ended up needing again. Quite a difficult process.

Pat L. 
Clasificación:
5.0

El cliente no dejó un comentario.

phyllis C. 
Clasificación:
3.0

El cliente no dejó un comentario.

DAVID A. 
Clasificación:
4.0

El cliente no dejó un comentario.

chadburn B. 
Clasificación:
3.0

Building was not labeled for where to go inside for U-Haul pickups.

Connor S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ronnie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dwayne C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Garry K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debby D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shelly T. 
Clasificación:
5.0

The nicest people! I had no idea about the trailer was about to rent, had to change my order twice, I was totally ready to get mad at but instead the senior lady was so nice, helped me patiently to get the right trailer for my purpose and then there was another gentleman which helped me with installation. Really grateful for their help and support!

Mehdi M. 
Clasificación:
3.0

Not bad picked up truck while no one was there, but crowded with trucks

Clayton J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven M. 
Clasificación:
1.0

El cliente no dejó un comentario.

Michael W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Oksana H. 
Clasificación:
4.0

The vehicle was good, the contact less method was (in theory) straight forward and simple. The app was developed in the pits of hell for hard of use. At one point it seemed to suggest my secondary contact was actually me and made me use a different one. When I picked up the truck, there were 0.9miles more than was noted. So I made note, and the app asked for a verification photo that it then refused to let me take. So I just paid the extra ~$1 instead of messing with it. Overall: the truck was very good, the drop off was super easy. But im going over to Google play and giving that app a negative star for being written by a toddler with epilepsy.

Joshua J. 
Clasificación:
5.0

Nothing needed

james R. 
Clasificación:
5.0

El cliente no dejó un comentario.

COREY S. 
Clasificación:
3.0

Give a phone number to call with concerns. All I got was a message that someone would call within 48 hours about my bill charge. They charged me for fuel when I put it right back to where it was when I started (just below half). And I took before and after photos to prove it.

Michelle R. 
Clasificación:
5.0

Very nice, took care of everything we needed will use them if we ever need a uhaul

Katina S. 
Clasificación:
5.0

Nada

Gene F. 
No se han enviado comentarios para esta ubicación.

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