Comentarios de los clientes para Metro Rent A Car

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Metro Rent A Car

Clasificación general:

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augusto T.
Clasificación:

El cliente no dejó un comentario.

Hoang N.
Clasificación:

They gave me the wrong truck and charge extra for it. The website did not notice me about the hour office or after hour fee when I made reservation. They charge me extra $30 more than our estimated.

Erika O.
Clasificación:

On Point

Derrick N.
Clasificación:

El cliente no dejó un comentario.

Yong P.
Clasificación:

El cliente no dejó un comentario.

IAN F.
Clasificación:

Received truck with half a tank of gas. I had to take picture and report that the vehicle I just picked up had only a half a tank of gas.

VU N.
Clasificación:

El cliente no dejó un comentario.

Timothy G.
Clasificación:

El cliente no dejó un comentario.

JEONMAN P.
Clasificación:

El cliente no dejó un comentario.

JANG M.
Clasificación:

VERY GOOD AND KIND

OH D.
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N.A. I was pretty much satisfied with your full support. Thanks a lot ! Don.H.Oh

Carlos G.
Clasificación:

I rented a truck that needed a lift, or ramp, When I was signing the paperwork for the truck I asked the clerk if it had a ramp, he said yes. When I got to my moving destination there was no ramp, I ended up renting a truck for nothing. Worst experience ever.

Robert S.
Clasificación:

El cliente no dejó un comentario.

sandra L.
Clasificación:

Great service

Miguel G.
Clasificación:

Very convenient. Thank you.

Hangocanh N.
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You guys did an excellent work! Thank you!

sandra L.
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El cliente no dejó un comentario.

Jennifer N.
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Staffs were very friendly, knowledgeable and professional. I would recommend this location. :)

JEONMAN P.
Clasificación:

El cliente no dejó un comentario.

DIEU C.
Clasificación:

Good customer service and the rental equipment is also good

Tugba K.
Clasificación:

El cliente no dejó un comentario.

Babak N.
Clasificación:

El cliente no dejó un comentario.

Julie V.
Clasificación:

El cliente no dejó un comentario.

kongchan T.
Clasificación:

El cliente no dejó un comentario.

Phong T.
Clasificación:

El cliente no dejó un comentario.

MICHAEL F.
Clasificación:

Open when you are supose too. Not 1 hour late and answer the phone when you are called or return messages.

bao N.
Clasificación:

El cliente no dejó un comentario.

Khang N.
Clasificación:

El cliente no dejó un comentario.

JOSEPH Y.
Clasificación:

We would prefer someone inspect and sign off the vehicle before we leave it behind. We arrived at the facility and it was closed but due to open at 9:00 AM. When it did not open at the scheduled time, called and spoke with Jose and he informed me that someone would be arriving in around 30 to 40 minutes. He also told me I could leave the key in the box and they would email us with the receipt. We reluctantly did as he requested.

Erwin R.
Clasificación:

El cliente no dejó un comentario.

Jyn D.
Clasificación:

They overcharged me with the mileage and fuel and safemove. I only driving 19151 - 19168 which is only 17miles they charged me 18 miles. I refueled to the marks that I checked out and they marked on the receipt different mark and charge me for it. And I never choose SafeMove, I dont know why they selected for me without my consent.

Gary F.
Clasificación:

El cliente no dejó un comentario.

Natasha T.
Clasificación:

El cliente no dejó un comentario.

Kathy A.
Clasificación:

El cliente no dejó un comentario.

Jonas A.
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The guy who helped us was wonderfully kind. The van was so very nice. Super clean and brand new

Christina W.
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El cliente no dejó un comentario.

John P.
Clasificación:

Apparently the manager was not in the office today, so even after I did the UHaul phone app sign in, I still had to go in for a key, and had to call someone to come and open up the office. Otherwise, the employee who helped me was very friendly and professional, and the Ford van was in great condition.

Ahmed H.
Clasificación:

First of all..the employees at this location don't even know what they're doing.. they kept asking me for a credit card and ID.. but I had checked in online for 24/7 truck share.. all I needed to do was show them a code and get my keys.. they didn't understand that concept and had to do a conventional rental allover again and ended up there for 40 minutes.. which was time I couldn't spare... then I get in the truck.. and find trash in the back and a crumbled up cigarette box in the cup holder.. worst uhaul experience yet.

Leslie A.
Clasificación:

No one was onsite when I went to pick up my vehicle. Had to call a number and wait 5 minutes.

Sharon P.
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No improvement needed! Jose and crew are perfect!! Can't ask for anything more from accommodating and Excellent customer service!!

Adan O.
Clasificación:

Make sure they have enough parking.

Daniel K.
Clasificación:

El cliente no dejó un comentario.

Trong N.
Clasificación:

El cliente no dejó un comentario.

Brendan M.
Clasificación:

Good service/professional

david C.
Clasificación:

El cliente no dejó un comentario.

TAMARA K.
Clasificación:

El cliente no dejó un comentario.

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