Horrible customer service and scammers. Make sure to take pictures of the gas and mileage if you drop off here. They will scam you and charge you extra.Brooke C.
Customer Reviews for Metro One Stop
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Claudin S.
El cliente no dejó un comentario.TIMOTHY S.
Customer service needs improvement. I made a reservation three weeks in advance. When it was time to pick up the truck, nothing was set for me. I spent over an hour waiting plus I requested one way and they didn't provide what I was requesting. I wasn't happy with that service. Please don't waste your time go To Uhaul directly.Job D.
The person is their is very good and helpfulMaher A.
El cliente no dejó un comentario.Melea P.
No one answered the phone for three days at the drop-off location. The drop-off location was not open when their published hours indicated. No one was there to receive the equipment and assist. When I was dropping my trailer at the closed facility, another customer was doing the same. Horrible for people that wold need help!!!!!DENNIS C.
El cliente no dejó un comentario.RONALD H.
El cliente no dejó un comentario.RONALD M.
nothing to improve, this location is extremely helpful and professional.DAVID S.
The One Stop location is as good as it gets, no improvements needed here. They are extremely informative, helpful and professional. I would give them an excellent plus ++++++! I have rented 6 trucks within the last several months and the service and cleanliness of the vehicles has been exceptional every time.DAVID S.
You guys charge me for the wrong miles. now your charging me for a dolly I didn't even use. I will never use you guys again.Khadijah I.
El cliente no dejó un comentario.Derek B.
Best serviceGonel N.
Muy buenoNELSON R.
El cliente no dejó un comentario.JeanClaude D.
El cliente no dejó un comentario.RONALD L.
Everything was great 👍ROBERT L.
THERE WAS FRAUD.. I RETURNED THE TRUCK HOURS EARLIER BUT SOMEONE FROM THAT GAS STATION USED THE TRUCK AND ACCUMULATED 5.89 IN TOLLS. I NEVER HAD TO GO THROUGH A TOLL BOOTH.CAROL D.
El cliente no dejó un comentario.CASMAN M.
I never received a final receipt? I would like one!Michael P.
El cliente no dejó un comentario.Fernando A.
El cliente no dejó un comentario.LAVENNIA D.
El cliente no dejó un comentario.ELOUISE F.
Everything was great.ROBERT L.
El cliente no dejó un comentario.ROMAN T.
El cliente no dejó un comentario.YONEL M.
Everything was greatMATEOS A.
El cliente no dejó un comentario.ENNALYSE L.
El cliente no dejó un comentario.JOSETTE V.
El cliente no dejó un comentario.TAMARA T.
El cliente no dejó un comentario.RUDYARD G.
They told me a price and they took out almost double my card and I am not satisfied with the explanation, they should explain everything I have to pay before.MIGUEL R.
El cliente no dejó un comentario.ALEXANDER Q.
El cliente no dejó un comentario.CARA H.
El cliente no dejó un comentario.Eva P.
Great service all around.ROHAN K.
I rented the hard to drive truck and had it for 1 day, returned the truck with the same amount of gas or very close to it. While waiting on my ride, watched the guy who rent the trunk to me pull the gas pump, with the truck running to run the gas I put in it down to charge me more money and I did call to complain, but got no where. If god can help me, I will never rent from Metro one stop ever. I have never experience this as long as I rent my hard earned money to move.MARGIE B.
El cliente no dejó un comentario.ALLAN S.
Great locationdavid L.
Answer the phone. I tried calling for 2-3 hours but no answer. Not even an answering machine to leave a message. I had a vehicle breakdown , my alternator went out and I had to get my other vehicle to bring trailer back. I was trying to let them know I may be a little late....you know...so I wouldn't be charged for another day. But I was. And I finally got an answer on the phone at 5:25 pm. After they had charged me another day. He should have told me I was late and that he charged me again. so I wouldn't have had to bring the piece of #$%@ back by 6:30. I was 2-2.5 hours late because of vehicle breakdown 1.5 hours away. I know it's only $29. But I've spent alot of money at Uhaul in the last 6 months. look at my account history. Thanks anyways, I probably find an alternative next rental. Just a very bad day and this extra charge really makes it worse. I didnt need to rush and try to get it back......Sincerely,Very Diappointed.DENNIS K.
Fast and convenient. Thank youIrina B.
El cliente no dejó un comentario.WISELINE F.
El cliente no dejó un comentario.Levonte J.
My husband and I rate are moving service max and his helper top stars the highest their service was excellent professional and courteous thank you for recommending them we will use your service and recommend you to everyone else that we know thank youMary ann B.
El cliente no dejó un comentario.Orlando M.
El cliente no dejó un comentario.DAVID L.
El cliente no dejó un comentario.Marie J.
El cliente no dejó un comentario.AGNES M.
That s fineFednor S.
El cliente no dejó un comentario.ADRIA N.
I was over charged. I only used vehicle for 3 days at $30.00 per day And I filled tank up to half mark when it was returned.. I was charged 173.00.. I was over charged. My number is 321.616.2494WESLEYANA P.
El cliente no dejó un comentario.PRIMO Q.
El cliente no dejó un comentario.XAVIER L.
Staff is very friendly and hospitable.EDWARD P.
El cliente no dejó un comentario.TREVOR M.
Very friendly and helpful.JOHN Y.
El cliente no dejó un comentario.William R.
El cliente no dejó un comentario.SHERLEY F.
El cliente no dejó un comentario.GUTENBERG D.
El cliente no dejó un comentario.Marco O.
Great serviceROMARIO J.
El cliente no dejó un comentario.Edward l W.
Greatest service people are excellent!!DAVIDGEORGE C.
Keep doind what u are doing.Thomas M.
El cliente no dejó un comentario.ELIAS V.
I didn't ask for the 10.00 coverage and seems like I was over chargedCONSTANCE Z.
Great easy going customer service. Very friendly and helpful!!Darin S.
They don't show you the contract they don't give you no contract you don't say nothing and the rip you off this suck everything you have the worst place to go don't you ever try to go thereWALESKA G.
El cliente no dejó un comentario.STANLEY L.
Everything was greatSharon A.
Great service and rental price.CHARLES B.
Everything is fineANDRE P.
The guy that helped me initiate the rental was amazing!!!! Extremely helpful. Went above and beyond. I was extremely impressed!!RACHEL Q.
El cliente no dejó un comentario.Sandford W.
We rent a truck from them every week now, very helpful and nice staff. Always willing to work with youCECIL E.
we become now, always use this location, excellent service alwaysADRIEN C.
El cliente no dejó un comentario.CLEANTE J.
Swift transaction and quickevangelana P.
Thanks for your excellent service that was given to my family and I ...you guys are AwsomeNATALIE M.
Great service. Keep doing what you are doing.CECIL E.
El cliente no dejó un comentario.PERRY M.
El cliente no dejó un comentario.EVAN H.
I'll always go there from now on , it was Quick and easy process .Beverian B.
I got exceptional service! I was accommodated an extra day when I really needed it and they were able to do that for me the process was super smooth super fast and the great people.CLINTON R.
Customer service is great thank youBOLTE B.
Bad customer serviceATTASSIA C.
El cliente no dejó un comentario.LAVENNIA D.
Quick service and clean truckTiffany M.
Everything about my first truck rental was great!!!!VERNESSA K.
You take over than you supposed to get on my account.Wallsend B.
Great and fast service. good location.ALFREDO S.
like the location and clean trucks, nice friendly employeesWADSON S.
They Always help me, always clean trucks and jolly peopleADRIEN C.
Cleanest trucks, fast service and great pickup location.Wilbert A.
El cliente no dejó un comentario.MARIE M.
El cliente no dejó un comentario.LENISE M.
El cliente no dejó un comentario.vincent N.
Very helpful people, will refer it to all people for Uhaul rentalOliver J.