Customer Reviews for Mesa Mail
(U-Haul Neighborhood Dealer)

32 reviews

730 E Brown Rd Ste 104   Mesa, AZ 85203
(On Brown halfway between Mesa Dr & Stapley - north side of street)

(480) 887-4758

Office Hours

  • Mon-Fri: 10 am–5 pm
  • Sat: 10 am–2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(480) 887-4758

730 E Brown Rd Ste 104
Mesa, AZ 85203
(On Brown halfway between Mesa Dr & Stapley - north side of street)

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–5 pm
  • Sat: 10 am–2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

ROXANNE RANDALL 
Rating:
5.0

Gentlemen was very nice and worked with me in my time of need

Janine Perez 
Rating:
1.0

The truck was dirty old fries in the cup holder wiper blades smeared the windshield lights were dim this truck should have been to the shop before being rented out

Nicholas Morris 
Rating:
2.0

Place was open but at least you guys had a key box to return keys to location

Dominick Jacobucci 
Rating:
4.0

Customer did not leave a comment.

Angela Conner-Sandoval 
Rating:
3.0

Customer did not leave a comment.

Marc Musser 
Rating:
1.0

Your U-Haul company cheated me out my money. Charged me $50. Extra for using only 7 miles.

ellison laverne 
Rating:
5.0

Customer did not leave a comment.

ISHAK BAHNAM 
Rating:
5.0

Have more representatives like the kind Sir who rented the uhaul to me.

RHONDA GREENE 
Rating:
1.0

The location is a dump. I have rented trucks for my entire adult life through UHAUL. I have never seen a place like this. Owner was very pleasant but couldn't make up for the rest. Truck was full of trash. I believe my son sent pictures. System was not set up properly as the taxes on truck were hundreds of dollars above my second rental in same town (maybe 2 miles away) I was shocked UHAUL would rent out of this space. The tax increase was apparently a UHAUL system issue and NOT the fault of business. I was given credit but I do wonder how many people were over charged.

DEANNA LEE FITXPATRICK 
Rating:
5.0

Customer did not leave a comment.

Cami Hill 
Rating:
5.0

Customer did not leave a comment.

Keyona Green 
Rating:
5.0

Support small privately owned in Mesa, it will not disappoint!! Shop owner of friendly and funny seamless experience. Truly, it was like borrowing a truck from a family member.

leisa taylor 
Rating:
3.0

Just received my final bill I have a couple of questions about these ridiculous fees… First one is the “safe trip fee “of five dollars? Also, the location was open like they told me they would be over the phone so I had no choice, but to put my keys in the dropbox, therefore incurring a “after hours fee “for $20. Unless these fees are refunded, I will be disputing them with my credit card issuer. I definitely will not ever rent a truck from U-Haul ever again based on my experience

Rob Jeffrey 
Rating:
5.0

Have straps and dollies of all kinds available to rent. I will rent again from Jim. He was helpful and answered all my questions. The truck was beautiful.

ANDREA LEVERETT 
Rating:
4.0

Customer did not leave a comment.

steve nelson 
Rating:
5.0

Nothing! The owner was so nice and kind. Recommend for sure!

Maya Bellapianta 
Rating:
5.0

Customer did not leave a comment.

JESSICA SALAS 
Rating:
5.0

Customer did not leave a comment.

Casey spurlock 
Rating:
3.0

Customer did not leave a comment.

Eric Liknes 
Rating:
1.0

Overcharged me

Mele Kafoa 
Rating:
1.0

Nice representative but he couldn't get my truck issued without calling the area manager,. He did what he could do, but it had to be done at another location. Also, the equipment I requested was not at the site. I had to drive to another location to pick it up which added a few miles to my drive...ultimately leading to me paying more.

Thomas King 
Rating:
3.0

Dropped off at night in a parking lot . Staff was not present, as it was after hours.

RICHARD MELVIN 
Rating:
5.0

Customer did not leave a comment.

JOHNNY CONG 
Rating:
3.0

There was just too much going on in there. Halloween decor, other little trinkets...I wasn't sure if I showed up in the right store.

Mercedes Muder 
Rating:
1.0

I ordered my truck was not given bed sheets and truck did not have the dolly i ordered either disappointed wasted time and money

JOSHUA MERCADO 
Rating:
3.0

I was overcharged for things I did not use nor ask for. The truck was semi-dirty and dusty in cab.

SHINN RUSTIN RAY 
Rating:
1.0

Well the man was super nice. But I was charged for a dolly. Yes there was one in the truck but I didn't ask for it or was I told I was going to be charged. The second was I was charged for blankets. I didn't ask or was I told that I'd be charged. But the real kicker is. There wasn't any blankets on the truck. I drove like 40 miles and I was charged $99.00. How??

DANIEL CRAWFORD 
Rating:
4.0

Customer did not leave a comment.

ANTOINE LOVE 
Rating:
1.0

WORST SERVICE EVER CHARGED ME $219 !!!!!!! PUT IN THR SYSTEM I WAS 2 DAYS LATE TO RETURN TRUCK WHEN I RETURNED MY TRUCK IN THE SAME DAY!!!! DIDNT LOOK AT MY TRUCK OR MILAGE OR HAVE ME SIGN ANYTHING! LIED!!! HE NEEDS TO BE DROPPED FROM UHAUL I CSNT BELIEVE THIS MAN LIED ON ME AND UHAUL TOOK $219 FROM ME WHEN I AM ALREADY SO LOW ON MONEY FROM MOVING!!!!!!!!! I HAVE REPORTED HIM AND WANT THIS PLACE INVESTIGATED!! GIVE ME MY MONEY BACK!

VALENTIN MADRIGAL 
Rating:
5.0

The only issue I have is to my knowledge when you rent a UHaul, a dolly comes with the rental. This location charges extra for it.

MARIO RAMOS 
Rating:
4.0

Customer did not leave a comment.

Gloria Iurato 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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