Customer did not leave a comment.
lea T
Customer Reviews for Merlin General Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer service training is needed. Also staff need to read contracts and make sure trucks have proper equipment that is ordered, especially for after hour pick-up
Kimberley SNo comment
Roger PHighly recommended..no need for tarps..no ass kissing to borrow a truck.I only needed it for a few hours. Just have to say so easy and the cost was very little. Thanks
FRANK VVery quick checkout. No issues here
SHAUN MI arrived just after 7 pm on the 30th of November, 2021. The store was supposed to be open until 8 pm. But the worker had closed early and left. The gate was locked and I was not able to park the truck in the lot. I had to park the truck on the street. Not only this, there was no key drop box on the premises. I will have to return tomorrow, on the 1st of December, 2021, in order to return the truck key. I wish the store worker would have stayed until 8 pm as advertised and the lot would have been open to park the truck in a safe location.
KHAWAJAZAIM HThis man was very helpful
Lisa SNothing. It was perfectly fine. No complaints. I even took longer than needed to figure out logging in to “self pick up” and the gentleman that was there to let me out was very patient as well as prompt.
chris a