El cliente no dejó un comentario.Jeffrey J.
Customer Reviews for Merit Market Truck Stop
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Richard M.
El cliente no dejó un comentario.Rodman M.
Better wifiRobert W.
El cliente no dejó un comentario.Billy B.
El cliente no dejó un comentario.Hicey R.
everything was goodJEFF H.
El cliente no dejó un comentario.ROGER S.
El cliente no dejó un comentario.Kenny B.
Just keep doing what you're doing.JERRY M.
El cliente no dejó un comentario.Richard C.
Extraordinario servicio al clienteChristine W.
Get the computer system working so it does not require an hour to rent equipment and check it in!!john G.
El cliente no dejó un comentario.NELSON T.
Maybe have a dedicated person for the check-in. Had to wait for several customers to be serviced "after" I came in but I understand. Not a major hit but a slight inconvenience just the same.GARY B.
Amazing customer service! Quick and painless.ANGELICA R.
Uhal change the price and the manager fix it for me wish was nice but the place was so far from where I live it took me almost one hour each way I am not happy with uhaul with this rental at allCYMBAL A.
I tried to call u-haul customer service after hours and was on hold for over an hour totally frustrated. But then I tried calling for a new contract and unbelievably I got through in seconds. I told the person I just wanted to speak with someone to complete my rental and boom back on hold for another 42 minutes disgusting.JANEK A.
Very friendly and easy drop off didn't take any time.John F.
All was goodJOSEPH B.
Kathleen at the drop off location was very helpful and lifted the trailer off my hitch for me . A very seemless transaction at both ends . Would definately do it again if the need arisesROBERT P.
The staff is very helpfull and friendly.roberto M.
original rental location did not have the trailer. the second location had no body to check it out. the third location was great. you need to be sure the equipment is where you send the customer.Harry B.
Heavy trailer I was told that I would get no help uncoupling. I asked for a pipe or something I could use for a lever to get the nose off the ball. Person found a Uhaul jack but told me she had never been taught how to use it. Also no one looked at the inside of the trailer so I could receive my $15 credit for cleaning itKENNETH JOHN W.
El cliente no dejó un comentario.Jeremy R.
El cliente no dejó un comentario.FLOYD G.
Trailers are being used for palmetto berry harvest left nasty and dirty and the wire connection to the lights are being destroyed. Very unhappyDoraelia A.
El cliente no dejó un comentario.Yaxmin S.
I would have liked to be able to get a physical receipt. I am still unsure of what I was charged.LAWRENCE G.
El cliente no dejó un comentario.Jose S.
El cliente no dejó un comentario.Paul C.
Demasiado caroMIGUEL S.
Will definitely use this location again. Customer friendly!MICHAEL K.
Very helpful! Great service!CARLOS D.
Very niceMICHELLE A.
El cliente no dejó un comentario.Noe A.
El cliente no dejó un comentario.Ronald A.
Truck had some damages (bottom side left/right) and front bumper not noted before. Link to upload pictures expired during upload. Agent was very helpful.John N.
El cliente no dejó un comentario.Alejandro A.
Truck I was given was extremely unsafe and kept stalling as I was driving it. I had to clean out truck before I could even drive it off the lot.Eric S.
El cliente no dejó un comentario.JEFFREY W.
El cliente no dejó un comentario.HECTOR C.
El cliente no dejó un comentario.Ramirez M.
El cliente no dejó un comentario.EVIE B.
I returned on time and was charged for another day. I don't think I should be charged cause I have to wait in line to return equipment! Also I rented by trailer at 11:00! I should have a refund for the extra day I was charged.TONYA H.
Nothing. Great experience.Doug W.
El cliente no dejó un comentario.ALFONSO I.
El cliente no dejó un comentario.DAMAIN S.
El cliente no dejó un comentario.tim K.
El cliente no dejó un comentario.Ty M.
The ladies were not helpful. They did not know how to setup or disassemble the trailers.Angela M.
El cliente no dejó un comentario.John R.
The ladies was very friendly and helpful I would recommend this to everyoneJoyce P.
El cliente no dejó un comentario.kenneth H.
El cliente no dejó un comentario.ron M.
El cliente no dejó un comentario.LISA S.
Good teamRichard B.
El cliente no dejó un comentario.LORENZO G.
El cliente no dejó un comentario.Natalie D.
El cliente no dejó un comentario.LORENZO G.
El cliente no dejó un comentario.Jacob M.
No comments. The people at this location were helpful and knowledgeable. Made the experience easy.SUSAN F.
El cliente no dejó un comentario.Pedro H.
Only one person who also was responsible for the convenience storeJames G.
Truck was not there when we went to pick up and was full of ants.Dale B.
Keep doing what your doing,thank you.lilieth S.
El cliente no dejó un comentario.juan M.
El cliente no dejó un comentario.Ednan L.
El cliente no dejó un comentario.Scott M.
Our tow vehicle broke down. Battery went dead in the Walmart parking lot, not 5 minutes away from this location. We didn't even have the trailer loaded yet. We ended up having the our car towed.. Called to see about the Uhalu place coming to pick up the trailer. The insurance doesn't cover towing, like the lady said, and we were quoted 200 dollars to tow the unused trailer the 5 minutes back up the road. Disgusting. Horrible. Luckily we were able to get somebody we barely knew to help us out where UHAUL wouldn't. I will forever have to hold my nose when I have to use UHAUL.Kevin J.
Staff very friendly snd helpful. Truck was clean but beat up. Multiple areas marked i dings, scratches,dents and patches.lori G.
El cliente no dejó un comentario.Stephen R.
The gentleman who assisted my wife in disconnecting the trailer was professional and he did a great job. The girls at the counter were professional and friendly.DALE P.
El cliente no dejó un comentario.Lisa S.
El cliente no dejó un comentario.Deyvis C.
El cliente no dejó un comentario.Ronald E.
El cliente no dejó un comentario.Debby W.
El cliente no dejó un comentario.byron H.
El cliente no dejó un comentario.William F.
Cab of truck was filthy. Food debris on center console and under seats ( an open cheese stick).Lonnie H.
El cliente no dejó un comentario.Ryan A.
El cliente no dejó un comentario.Ariel J.
El cliente no dejó un comentario.CARMEN N.
El cliente no dejó un comentario.Aracely V.
El cliente no dejó un comentario.Moyenne T.
Confirm that add on equipment is available. The dolly/hand truck I requested was not available, nor were the furniture blankets. Luckily I made do without them with no problemsleslie H.
El cliente no dejó un comentario.Joe O.
Avoid trying to change the contract to return equipment to a different location in a different county that would add miles to a truck rental and cost the customer about 3/4 hour in additional travel. It is worse with a truck rental, because after the truck is returned, how does the customer get home? I don't have friends or family at my destination to help out with a drive, but if I did, it would be two people inconvenienced. If UHaul need the equipment to go somewhere else, they should arrange to get it there themselves.John P.
El cliente no dejó un comentario.yaite S.
I really took a liking to the staff there. They were very accommodating and kind. I will rent from that location again.MELDRINA B.
It was a holiday 1/1/2020. We were not told that we needed to go inside the Gas station and tell them that we had dropped of the truck. Its a gas station and next door is the uhaul lock box. Seems like 2 different entity.FE A.
The women behind the counter were courteous and helpful. Captain Mike AmmonsMichael A.
Trailers were parked too close together and once hooked up, had a difficult time getting out. Had to get some help to push a dual axle open bed trailer to one side to exit.Dean L.
El cliente no dejó un comentario.Helene T.
El cliente no dejó un comentario.Carlos V.
The location was an hour and a half round trip from our destination. We were expecting a closer location. The person on the phone was very helpful and explained to us why we had to go so far to drop off the cargo trailer. She gave us extra time at no charge so we would still have time to unload and get to the drop off.Carol S.
El cliente no dejó un comentario.Edward G.
The girls at the store for pick up were wonderful. U-Haul needs to have someway to prop the trailers up the 6 x 12 trailer was too heavy to lift up onto the hitch. There needs to be someway or some thing to set them up so that it's easier to get onto the hitch.Fred B.
El cliente no dejó un comentario.KELDRAIN F.
Spent more that 2 hours picking up A trailer, that after I had made reservations the day before, when made reservations the girl told me I had a window of 2 hr.and that she would write that on the notes after a hour call the main office to complain, and they told me my reservations was canceled because I didn't pickup on the hour that was on the reservation I explained to her what they had told me, and she with a attitude told me it was my fault. So hung up on her.the worst Experience ever.Jose D.