These folks are great. Very helpful and go the extra mile to take care of you.
Craig C.
Customer Reviews for Memmer Hardware
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Things went very smoothly and had one of the workers put the trailer on for me,
Jim P.The truck was great! We moved the whole house! Thank you Memmers and uhaul
Janera J.I love dealing with Memmers True Value! I never have ant problems with equipment!!! Thanks, The Johnsons
Janera J.Got my truck with essentially an eighth a tank of fuel, but the website wouldn't let me dispute it. Website wouldn't let me proceed with the pickup process several times and had to restart each time. Also the truck had previous customer's paperwork left inside with his info. Also his empty cigarette containers and candy wrappers.
Aaron C.Fix the pricing. Rented a 26 foot said it was 39.99. And at the end it cost me 160 dollars!! Not counting the gas I had to put in it. And the mileage fee. Completely over priced!
Jessica M.The rental location was very helpful. The company wasn't. My initial reservation was on the way to my destination. They changed the pickup location to one that was 30 miles out of the way. 60 extra miles to pick up and 60 to return.
PAUL M.The customer service at our pick up location is always less than desirable. The trailer we rented was over priced for what we got and difficult to use.
TIMOTHY M.When we set up online-we were supposed to pick up in Evansville, IN where we were moving from, but Friday before received a text stating we had to drive to Princeton, IN way out of our way to pickup truck. Before we left we were told to put gas back it started and we did on the gas gage in truck. Of course on the paper shows something different and was charged for not replacing. Between 3/4 and full we were told, not 7/8 which is not on gas gage on truck only on paper. I have called and since git that reimbursed. You all need to clarify your documents.
Jeffrey M.Actually i already recommended them.
Jason S.Way to much paperwork from uhaul
MICHAEL M.I paid for a truck with a/c, my truck didn't have working a/c. Last time I rented a Penske, shoulda stuck with them. They have newer equipment and better maintained. Renting location was no help at all.
RICK S.Memmer's True Value, was great to deal with, as well! Would definitely recommend!!
Lisa K.The website and app didn't work well in this location. Otherwise, the people were extremely helpful and the equipment worked perfectly.
Chad W.The place was great however Nadia from customer service was horrible to work with. She called us the night before and tried to cancel our reservation and would not listen to anything we said. She kept insisting that the place where we were picking up the truck was closed the next day. Even though we called the place directly to reserve the truck. She would not listen and talked over us the entire conversation. Because of this one person we will no longer rent anything from U-Haul. We have rented many U-Haul's over the past 10 years and this last one was indeed our last one.
STANLEY K.Great, great customer service. Excellent UHaul dealer.
Bradley S.Fraudulent charges. Had to file a police report.
William W.The Memmers are excellent people to work with. Tom went above and beyond our expectations for this rental. Thank you very much!
David J.They were closed by the time we got there, but thw drop box was conveniently located in an easy to find place.
Kathy R.The uhaul would not start after we got it to our home and took 2 hrs to get a repairman to fix it so it put us very behind schedule on loading while inconveniencing us terribly. Made for a very hectic day and I feel we should be compensated for that.
SCOTT B.I was only required to fill gas tank to a bar below full but I filled up all the way on accident. I wish there was a way to get money back or pay them to fuel up. I filled their gas tank and wasted money I didn't have to and got nothing back
HEATHER R.Nothing All and all great for all moving needs
ONASIS B.they always keep me waiting when i have to return a truck and have to get someone to eventually come out of the back to help me .
THUNDARR B.Clean out the back of the uhaul. It looked and smelt like some one had hauled turkeys in it. There was turkey shit on the floor, the doors, and in the cab. It was very disgusting. If I had know what it looked like in back I would have never took it.. We had to put tarps and cardboard down not to get shit on our furniture. Very dissatisfied in uhaul this time. Sorry but they get a thumbs down, and a sad face. I will rent again. Just not from them.
JAMES S.Service & equipment were very excellent! You can't improve on that!!!
steve S.Make sure people are trained the right way. St one point the man that I was dealing with ripped a paper out of my hands tore it up and through it away. Very rude.
Tina M.Twice I've tried to use this location and Twice have had difficulties. They want you to browse their hardware store so they delay and take a lot of time to undo my reservations and try to get me to pay more, then they get mad if you don't.
Mark B.The crew was very helpful, interested to know the trip plan, size of the relocation goods for my in laws and made several planning suggestions as to what sort of shipping schedule might work best for us. Excellent shop owner!!
MICHAEL H.Recently serviced and upgraded, was a great trailer.
Garret S.The location I went to was OK but that was not the problem. I was sent 30 miles out of the way at another location just to be told there was no trailer. My paperwork said that the trailer was there.
Edward H.Every U-HAUL experience has been perfect so can't improve on that.
CHAD M.I had requested a location closer to where my originating need was, and woke up to find that my rental was 30 minutes away. Very disappointing.
VINCENT W.Originally called the Riverside location in Evansville, Indiana. The personnel there seemed like they didn't really care, or have a clear knowledge about their equipment availability. When the auto transporter was finally found and a contract was finalized, we were told to pick up the trailer about 20 minutes away from the Riverside location. Upon arrival at Wadesville, Indiana, I noticed a tire on the trailer had 2 bulges on it, making it unsafe. The Riverside personnel once more didn't really seem motivated to help. We finally found Memmer Hardware in Princeton, Indiana, 40 minutes away, had what we needed. Personnel there at Memmer Hardware were very helpful, a credit to U-Haul. I would NOT recommend the Riverside, or Wadesville locations, but HIGHLY recommend Memmer Hardware in Princeton, Indiana.
TYLER G.Fast and friendly service
Mitchell S.My only complaint is that I wish employees were wearing masks!
NATALIE C.Customer service was top of the line! Great people there, very willing to help and polite!
MATTHEW G.Did not have all the blankets I had reserved. Not all lights on the trailer worked. If I needed to drive the trailer at night it could have resulted in being pulled over for running lights on one side not working.
mark G.I rented a 5 x 8 trailer because I needed to haul a mower that is 52†wide. I picked up the trailer and got it home to load the mower but the inside of the trailer is only 50â€. It would be super helpful if the sizing on the website showed the actual inside dimensions of the trailer. It would've saved me time and money.
Sandra B.Everything went smooth and everyone was very helpful during pick up and drop off!
ELLEN M.No issues :)
William A.Very helpful.
terri W.The truck was dirty. And I got charged by the uhaul place in frankfort kentucky for it. When I called the indiana location. The lady talked over top of me. And would not let me speak. She lied that the truck was checked in clean.
Annette M.