I had a reservation setup for pickup at 9:00. The only person who can do U Haul check outs was the owner of the facility. He was 30 minutes late to work today. Not professional at all for your customers.Kyle B.
Customer Reviews for Meme Marketplace
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
They were extremely helpful and flexible when we needed to make last minute changes.Caitlyn R.
Will never rent from another location again!! This place was fantastic. A great change from my normal Uhaul experiences.Brian M.
You can expect a super clean vehicle, great service from an amazing staff. This is how it's done. ¡Gracias!Steve L.
This is an exceptional U-Haul location thanks to the owner. From my very first telephone conversation with him, I felt very reassured and confident that Jimmy was very competent, knowledgeable, accommodating, good-humored, caring, and professional. I have rented from U-Haul many times, but this was my best experience ever. Thanks Jimmy!Maria S.
After hour drop offRobert K.
El cliente no dejó un comentario.MICHAEL W.
Nice to Work With. Great location.JENNIFER H.
El cliente no dejó un comentario.Vinita K.
It was a pleasant experience at pickup and the return.Clarence llamar P.
El cliente no dejó un comentario.Ronnie K.
Friendly and good service.Daniel L.
The owner is excellent. Very attention be and explained everything in detail.Stephen C.
El cliente no dejó un comentario.Bill W.
El cliente no dejó un comentario.LAWRENCE C.
I had a friend return truck as I was ill. Thus, I cannot accurately comment on this location. The truck was cleaned thoroughly & we were expecting a $25 refund. This did not occur. Location has not responded to email reply for receipt.Kelli G.
Great experience and awesome staff.Jose C.
El cliente no dejó un comentario.Abderrahmane M.
El cliente no dejó un comentario.Alicia H.
The guy lied to me! I had for gotten to put gas in the truck at delivery the guy told me I could either go put gas in or they will do it for me for $15.00. I looked at my receipt and got a $30.00 service gas charge and a $28.00 charge for gas! This was wrong for him to lie to me! I would have out gas in my self I want a refund!Katarina S.
I have rented many U-Hauls, the owner took more care and interest renting the equipment than anyone I have ever dealt with. I returned the equipment in the same condition I rented it and was in and out in minutes. I am renting there again next week.Nathan H.
El cliente no dejó un comentario.Richard D.
El cliente no dejó un comentario.David B.
El cliente no dejó un comentario.scott R.
Thumbs upThomas C.
El cliente no dejó un comentario.MARCUS R.
I was lucky I got a new van to drive to Seattle and it was great.BRIEN O.
Solid owners.ROGER A.
El cliente no dejó un comentario.MARIANNE S.
El cliente no dejó un comentario.Alan S.
Limited communication skills, a bit challenging to find.JOYCE M.
Easy drop off. Friendly staff.KEVIN A.
Check in service and check out service was quick and easy. Best place to rent a uhaulGreg T.
El cliente no dejó un comentario.Wade R.
El cliente no dejó un comentario.Marc W.
All around excellent!Wendy D.
El cliente no dejó un comentario.ALLISON E.
El cliente no dejó un comentario.Austin P.
El cliente no dejó un comentario.Cesar M.
El cliente no dejó un comentario.Andrea S.
El cliente no dejó un comentario.jose C.
El cliente no dejó un comentario.Lindsey C.
El cliente no dejó un comentario.Mike R.
El cliente no dejó un comentario.Francisco H.
El cliente no dejó un comentario.Steven D.
Excellent customer service. Trailer was clean and in good order. Whole process was fast and easy.Carl P.
Not have a customer reserve at one location and you change locations, making it much further and inconvenient for the customer!Vickie S.
El cliente no dejó un comentario.Barbara W.
Great service. Nice peopleJames K.
I was originally scheduled to rent the equipment at another location and was never told about the change. I was also told I could return the equipment to another locations and then told I could not. Clerk blamed me for the mix-up. PISSED ME OFF!Frank H.
El cliente no dejó un comentario.Edward T.
No changes recommendedStephen H.
El cliente no dejó un comentario.Vickie S.
El cliente no dejó un comentario.Saint Johns P.
El cliente no dejó un comentario.William E.
Nothing. ThanksTimothy S.
Perfect TrailerFrederick H.
I have no suggestions for improvement. Equipment was available and clean, service was very friendly and accommodating, location had lots of U-Haul supplies in stock and is in a very convenient location. I highly recommend this U-Haul location!Coral F.
Nothing, it was a very pleasant experience!Michelle S.
I had the wrong location when I brought it back but the staff was so helpful that they were able to change my return location.Victoria T.
The Customer Service was excellent!!!Daniel E.
El cliente no dejó un comentario.Charles H.
The people at this store are so friendly and helpful. Thank you so much for being in business. I have rented many times and every time you guys outdo yourselves. Gracias.David I.
I found I't onlineYOLANDA H.
El cliente no dejó un comentario.Thomas N.
El cliente no dejó un comentario.william A.
Excellent customer service. Very friendly!Ian M.
El cliente no dejó un comentario.David R.
El cliente no dejó un comentario.Bilal S.
They were very pleasant to work with.Diane M.
Let customers know that this location is not a 24 hour drop off location. I picked up my truck at 1pm using Truckshare and no one told me the location closed at 4:30pm. My car got locked in their facility until the following morning and I missed a day of work because of this,Aaron L.
El cliente no dejó un comentario.RYAN M.
The trailer had been dropped off moments before I arrived with a bad tail light, but no reflection on the location. Jimmy stayed after his closing hours to complete the repair.David O.
Horrible experience. Please read my account notes. Uhaul has ruined my life.Brazil F.
El cliente no dejó un comentario.LINDSAY P.
El cliente no dejó un comentario.Joel F.
This pick up location was 30+ miles from my house and I saw at least one location that was about 8 miles from my house that had the same size truckRobert L.
Jimmy is fantastic! Super friendly with customers and always VERY clean trucks! I will not get a truck from any other location is the greater Sacramento area.Colton G.
El cliente no dejó un comentario.Edward O.
El cliente no dejó un comentario.Henri P.
thank you Jimmy and crew! you made it easy... ;-)Raymond G.
Horrible experience. The guy that helped me was very unknowlwgable of the computer system. He has to keep calling for help and Uhaul had him on hold for 30 minutes. Very unprofessional because he had me waiting when I picked up the trailer and when I dropped it off.Vanessa G.
El cliente no dejó un comentario.Michael K.
El cliente no dejó un comentario.Talina B.
For trailer rentals know how to backup. ThxJoseph R.
El cliente no dejó un comentario.Martin F.
my experiece was wonderful on all aspects ..the young woman was awesome she did and outstanding job.crystal was wonderfulMargarette S.
El cliente no dejó un comentario.Mikhail D.
El cliente no dejó un comentario.REX P.
The equipment and service of the local crew, was great. This was the second time I usd this branch and will continue to use them.Randall P.
El cliente no dejó un comentario.Steven S.
They are very kind helpful very considerate you don't find great people like that much anymore instead of five stars I give them 10 stars I wouldn't wanna go anywhere else thank youRichard C.
Everything was good!Henry G.
Jimmy and his parents are great!!!!!!!Robert P.
El cliente no dejó un comentario.Rodrigoaxel M.
Again, the local sites are great.DEBORAH F.
El cliente no dejó un comentario.Walter D.
The guy accused me of damage to the vehicle that was there before I picked it up. I even shot a photo (on Thursday when I picked up the vehicle) and confirmed the damage was there before I drove the vehicle. The drop off personnel were clearly biased in how they treated me. It's 2021, not 1821.TERI M.
I was left for 16 hours with a broken down truck I couldn't get you guys to send me a replacement truck I couldn't get you guys to send me a tow truck I had to crap in a hole next to the truck because I was left to spend the night in a broken down u-haul. The brakes failed in the truck that I was driving with my two-year-old daughter in the passenger seat in the passenger seat And the mechanic you guys sent to work on the truck He told me that the brakes were repaired but repaired badly so you guys sent me with the truck with bad brakes with my two-year-old daughterAndrew M.
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