El cliente no dejó un comentario.MICHAELANTHONY G.
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Very helpful and friendly business.Timothy Lee D.
El cliente no dejó un comentario.MARCUS R.
El cliente no dejó un comentario.CHRIS T.
El cliente no dejó un comentario.Michael G.
nothing they were great and everything went very smoothlyCharles R.
They did a very good job. (unfortunately, since the shop did not offer Saturday pickup hours-we had to pay for an additional day beyond the original 2 days included in the contract.) Otherwise, the shop at Tazewell did a great job.TOM T.
El cliente no dejó un comentario.jarrod E.
El cliente no dejó un comentario.Austin L.
I can't comment as this was a self check in done through my phone which was a unique experience.Jeff C.
El cliente no dejó un comentario.jeff W.
Inform customer that the truck is at the location. I had to walk across a busy highway to try to figure out where my truck was. And the truck was dirty with what looked like dog hair all over everything. And I did not have my moving pads that I had payed for. Very disappointed in my experience.Christy T.
El cliente no dejó un comentario.tom S.
The online pick up was very difficult to use.Robert O.
El cliente no dejó un comentario.David R.
Can't think of anything. Overall great experience with Uhaul/Mefcor. Will def recommend you friends and will use again myself. Clean trailer in like new condition lots of options seamless pick up and drop off. Highly recommendKEVIN S.
El cliente no dejó un comentario.Patrick D.
El cliente no dejó un comentario.CHARLES M.
I had to sit at my first pick up location for 2 and a half hrs. Never got the truck. I had to call u haul cuatomer support 6 times. Nobody was friendly acted like i was bithering them. Then 1 worker told me juat to go somewhere else. I was very unhappy with my service. The guy at mefcor was really nice but that doesnt make up for the whole horrible day. I wont recommend at this point.Crista S.
El cliente no dejó un comentario.james B.
Awesome serviceNOAH M.
It was very easy to complete the rental at this location. I would come here again. The gentleman was very friendly and helpful.Barbara G.
El cliente no dejó un comentario.Ethan H.
El cliente no dejó un comentario.Mark A.
El cliente no dejó un comentario.Thurman H.
Greg is quite personable and friendly - he made the whole renting experience great!Natasha W.
Let Greg help them he's the best.STEVEN M.
El cliente no dejó un comentario.surendra P.
El cliente no dejó un comentario.Clinton J.
Outstanding as is. ??Dianna N.
El cliente no dejó un comentario.STEVE V.
I called to let location know we would be after 8 Am for the pick up and was told that would be fine then when we arrive the location is closed for lunch so we had to wait. Then the location was not able to find the correct drop off location in Fishersville as one of the choices in the computer so that caused confusion.Jill E.
El cliente no dejó un comentario.Rocky M.
Online was completely wrong, no trucks of any size were available close by....had to travel 45 minutes to pick up a truck of 20 feet when I needed only a 15 footer. I was able to reserve this option at a local area but then was called at 1 pm the day before telling me they had no trucks what so ever in my city of Princeton. Simply put....if I reserve a truck at a pickup....I shouldn't have to make up the difference...get your own people to pick up the truck and correct your inventory.Paris K.
El cliente no dejó un comentario.Sheila M.
El cliente no dejó un comentario.Barbara K.
Thank you for the excellent service and equipment.Alan B.
El cliente no dejó un comentario.BERNARD S.
El cliente no dejó un comentario.Seth C.
Friendly,fast service. Very helpful. Highest recommendations.MIKE H.
The staff at Mefcor was friendly and extremely helpful! They were knowledgeable and answered all of my questions. The location was clean and convenient.Allison C.
El cliente no dejó un comentario.Kathryn P.
It would have been very convenient if we could have rented the trailer and transferred the trailer to another vehicle. Instead we had to rent two different trailers and transfer the contents of one into another, causing us twice the amount of work. I'm sure it wouldn't be that difficult to add another vehicle & customer to a contract allowing this.jeff W.
When I went and picked up the uhaul, the truck was on empty. It took $30 to fill the truck up. When I returned the truck they wouldn't refund me the money back.VANESSA H.
El cliente no dejó un comentario.Curtis T.
Those guys are always willing to help and even made sure my vehicle that I was leaving was protected.RAY F.
More size trucks available in the area. Had rent much larger truck than we needed and it was difficult to maneuver. Offered to drive to next local towns to get smaller truck and none were availableLinda M.
El cliente no dejó un comentario.Darrell B.
El cliente no dejó un comentario.Steven H.
El cliente no dejó un comentario.Crystal H.
El cliente no dejó un comentario.John P.
Better organization. Deliver what is promisedPamela W.
I dropped off after hours of operation!Melinda M.
Daniel had to endure past the closing of the store to deal with the extremely inept software that uhaul provides also, the help desk was NOT helpful until they talked with my corporate rep. MPaul W.
The employee at mefcor, I think his name was Greg, was very professional and helpful.Paul P.
El cliente no dejó un comentario.Brandon C.
Nothing-Have already answered question from a friend who is going to rent a unit for a future move.John K.
We were charged $90 for insurance that we clearly stated we did not need, this is the 5th time in a row we keep paying for insurance we have stated that we do not want/ needBrandon C.
El cliente no dejó un comentario.BECKYS S.
El cliente no dejó un comentario.Emily R.
El cliente no dejó un comentario.Karl K.
El cliente no dejó un comentario.Mark M.
Dropped off after hours.samantha B.
El cliente no dejó un comentario.Bill P.
Just had a great experience, made the customer feel appreciated.john D.
I had reserved a 9' van for a certain at a certain location. When I arrived (about 30 minutes away), I was informed that that van had been rented out earlier in the day and that my reservation didn't reach the dealer in time. He was very helpful and lined me up for another dealer, a little closer to my home. However, it was a 10' truck and not the van I had wanted/needed. Instead of $0.79 per mile, I ended up paying $0.99 per mile. The alternative was driving to Princeton, WV, about one hours away from my home to get a 9' van. This was unacceptable. You really need to improved you reservation system. Even when I got to the second location, he told me that the 10' truck was reserved and was supposed to go to Nashville that night. It all worked out, but I ended up paying more that I had anticipated to just move three pieces of furniture! In addition, the truck cab reeked of cigarette smoke and there were ashes in the driver's side door. We are not smokers. The passenger cup holder was "nasty", according to my wife. The dealer was nice enough, but disappointed in the reservation system!Richard M.
The dealer at Mefcore Outdoors was wonderful!!!!Trisha E.
El cliente no dejó un comentario.Terry K.
was snowing but the hookup and transaction was very easy. Location was easy to find. The price was very reasonable. equipment was in excellent shape. overall a painless transaction.clark C.
I get there with the truck and dolly on Friday, 2 days before the truck is due back, only to find that the store was inexplicably closed until Monday. I was not the only one standing outside of the store trying to return equipment. Everyone was dumbfounded and angry as some were waiting for a refund of sorts. You can't just close a store for the weekend. Maybe they should hire some employees so they don't have to close for days at a time.Scott C.
Store wasn't open, so I was unable to interact with employees or personnel.Christy S.
El cliente no dejó un comentario.EMORY R.
El cliente no dejó un comentario.pierce K.
El cliente no dejó un comentario.Chris B.
El cliente no dejó un comentario.TERRY K.
El cliente no dejó un comentario.James L B.
El cliente no dejó un comentario.Nawana T.
El cliente no dejó un comentario.MIKE E.
El cliente no dejó un comentario.Myra C.
Everyone was SO helpful; great location and would NOT hesitate to use again.Sandra B.
Great experience. No waiting an everything went smoothly with all transactionsTammy A.
Great service and knowledgeable staff. The staff was very helpful to make sure I had my equipment.Jeanette M.
Mefcor was extremely accommodating!! I would recommend renting thru their company to anyone!!Venisha B.
Great people would recommend any time.EDWIN B.
El cliente no dejó un comentario.Blake P.
El cliente no dejó un comentario.DAVID S.
Very nice people. I arrived after the office had closed, and they were leaving the building, but took the time to show me where the Key-Dropoff box was located.Dickie M.
Very nice peopleMilinda P.
El cliente no dejó un comentario.kevin H.
El cliente no dejó un comentario.Rebecca D.
The trailer was full of mud, dirt and rusty nails. I had to clean it out before I used it. The location should check the trailers before they rent them. I also asked for a hand truck and was told, yes, we let you rent them but we never have them on hand. I'm a woman and moving things is very difficult without the assistance of a hand truck. I said I would recommend the location but only because it's the only thing close to where I as at. If there was a maybe category I would have checked that.Robyn T.
El cliente no dejó un comentario.Larry N.
Staff needs to be more knowleagble about process. Equipment old and dirty.Ken C.
El cliente no dejó un comentario.Dan B.
El cliente no dejó un comentario.Beth S.
El cliente no dejó un comentario.brian S.
This location needs to be better known for the Bluefield Virginia/Bluefield West Virginia area customers; he was very personable.JOHN M.