Comentarios del cliente para Mefcor Inc

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Mefcor Inc

Grado total:

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Natasha W. en

Grado:

Greg is quite personable and friendly - he made the whole renting experience great!

STEVEN M. en

Grado:

Let Greg help them he’s the best.

surendra P. en

Grado:

El cliente no dejó un comentario.

Clinton J. en

Grado:

El cliente no dejó un comentario.

Dianna N. en

Grado:

Outstanding as is. ??

STEVE V. en

Grado:

El cliente no dejó un comentario.

Jill E. en

Grado:

I called to let location know we would be after 8 Am for the pick up and was told that would be fine then when we arrive the location is closed for lunch so we had to wait. Then the location was not able to find the correct drop off location in Fishersville as one of the choices in the computer so that caused confusion.

Rocky M. en

Grado:

El cliente no dejó un comentario.

Paris K. en

Grado:

Online was completely wrong, no trucks of any size were available close by....had to travel 45 minutes to pick up a truck of 20 feet when I needed only a 15 footer. I was able to reserve this option at a local area but then was called at 1 pm the day before telling me they had no trucks what so ever in my city of Princeton. Simply put....if I reserve a truck at a pickup....I shouldn't have to make up the difference...get your own people to pick up the truck and correct your inventory.

Sheila M. en

Grado:

El cliente no dejó un comentario.

Barbara K. en

Grado:

El cliente no dejó un comentario.

Alan B. en

Grado:

Thank you for the excellent service and equipment.

BERNARD S. en

Grado:

El cliente no dejó un comentario.

Seth C. en

Grado:

El cliente no dejó un comentario.

MIKE H. en

Grado:

Friendly,fast service. Very helpful. Highest recommendations.

Allison C. en

Grado:

The staff at Mefcor was friendly and extremely helpful! They were knowledgeable and answered all of my questions. The location was clean and convenient.

Kathryn P. en

Grado:

El cliente no dejó un comentario.

jeff W. en

Grado:

It would have been very convenient if we could have rented the trailer and transferred the trailer to another vehicle. Instead we had to rent two different trailers and transfer the contents of one into another, causing us twice the amount of work. I'm sure it wouldn't be that difficult to add another vehicle & customer to a contract allowing this.

VANESSA H. en

Grado:

When I went and picked up the uhaul, the truck was on empty. It took $30 to fill the truck up. When I returned the truck they wouldn't refund me the money back.

Curtis T. en

Grado:

El cliente no dejó un comentario.

RAY F. en

Grado:

Those guys are always willing to help and even made sure my vehicle that I was leaving was protected.

Linda M. en

Grado:

More size trucks available in the area. Had rent much larger truck than we needed and it was difficult to maneuver. Offered to drive to next local towns to get smaller truck and none were available

Darrell B. en

Grado:

El cliente no dejó un comentario.

Steven H. en

Grado:

El cliente no dejó un comentario.

Crystal H. en

Grado:

El cliente no dejó un comentario.

John P. en

Grado:

El cliente no dejó un comentario.

Debbra G. en

Grado:

Friendly

Pamela W. en

Grado:

Better organization. Deliver what is promised

Melinda M. en

Grado:

I dropped off after hours of operation!

Paul W. en

Grado:

Daniel had to endure past the closing of the store to deal with the extremely inept software that uhaul provides also, the help desk was NOT helpful until they talked with my corporate rep. M

Paul P. en

Grado:

The employee at mefcor, I think his name was Greg, was very professional and helpful.

Brandon C. en

Grado:

El cliente no dejó un comentario.

John K. en

Grado:

Nothing-Have already answered question from a friend who is going to rent a unit for a future move.

Brandon C. en

Grado:

We were charged $90 for insurance that we clearly stated we did not need, this is the 5th time in a row we keep paying for insurance we have stated that we do not want/ need

BECKYS S. en

Grado:

El cliente no dejó un comentario.

Emily R. en

Grado:

El cliente no dejó un comentario.

Karl K. en

Grado:

El cliente no dejó un comentario.

Mark M. en

Grado:

El cliente no dejó un comentario.

samantha B. en

Grado:

Dropped off after hours.

Bill P. en

Grado:

El cliente no dejó un comentario.

john D. en

Grado:

Just had a great experience, made the customer feel appreciated.

Morgan H. en

Grado:

NA

Richard M. en

Grado:

I had reserved a 9' van for a certain at a certain location. When I arrived (about 30 minutes away), I was informed that that van had been rented out earlier in the day and that my reservation didn't reach the dealer in time. He was very helpful and lined me up for another dealer, a little closer to my home. However, it was a 10' truck and not the van I had wanted/needed. Instead of $0.79 per mile, I ended up paying $0.99 per mile. The alternative was driving to Princeton, WV, about one hours away from my home to get a 9' van. This was unacceptable. You really need to improved you reservation system. Even when I got to the second location, he told me that the 10' truck was reserved and was supposed to go to Nashville that night. It all worked out, but I ended up paying more that I had anticipated to just move three pieces of furniture! In addition, the truck cab reeked of cigarette smoke and there were ashes in the driver's side door. We are not smokers. The passenger cup holder was "nasty", according to my wife. The dealer was nice enough, but disappointed in the reservation system!

Trisha E. en

Grado:

The dealer at Mefcore Outdoors was wonderful!!!!

Terry K. en

Grado:

El cliente no dejó un comentario.

clark C. en

Grado:

was snowing but the hookup and transaction was very easy. Location was easy to find. The price was very reasonable. equipment was in excellent shape. overall a painless transaction.

Scott C. en

Grado:

I get there with the truck and dolly on Friday, 2 days before the truck is due back, only to find that the store was inexplicably closed until Monday. I was not the only one standing outside of the store trying to return equipment. Everyone was dumbfounded and angry as some were waiting for a refund of sorts. You can't just close a store for the weekend. Maybe they should hire some employees so they don't have to close for days at a time.

Christy S. en

Grado:

Store wasn’t open, so I was unable to interact with employees or personnel.

EMORY R. en

Grado:

El cliente no dejó un comentario.

pierce K. en

Grado:

El cliente no dejó un comentario.

Chris B. en

Grado:

El cliente no dejó un comentario.

TERRY K. en

Grado:

El cliente no dejó un comentario.

James L B. en

Grado:

El cliente no dejó un comentario.

Nawana T. en

Grado:

El cliente no dejó un comentario.

MIKE E. en

Grado:

El cliente no dejó un comentario.

Myra C. en

Grado:

El cliente no dejó un comentario.

Sandra B. en

Grado:

Everyone was SO helpful; great location and would NOT hesitate to use again.

Tammy A. en

Grado:

Great experience. No waiting an everything went smoothly with all transactions

Jeanette M. en

Grado:

Great service and knowledgeable staff. The staff was very helpful to make sure I had my equipment.

Venisha B. en

Grado:

Mefcor was extremely accommodating!! I would recommend renting thru their company to anyone!!

EDWIN B. en

Grado:

Great people would recommend any time.

Blake P. en

Grado:

El cliente no dejó un comentario.

DAVID S. en

Grado:

El cliente no dejó un comentario.

Dickie M. en

Grado:

Very nice people. I arrived after the office had closed, and they were leaving the building, but took the time to show me where the Key-Dropoff box was located.

Milinda P. en

Grado:

Very nice people

kevin H. en

Grado:

El cliente no dejó un comentario.

Craig B. en

Grado:

Thank you!

Rebecca D. en

Grado:

El cliente no dejó un comentario.

Robyn T. en

Grado:

The trailer was full of mud, dirt and rusty nails. I had to clean it out before I used it. The location should check the trailers before they rent them. I also asked for a hand truck and was told, yes, we let you rent them but we never have them on hand. I'm a woman and moving things is very difficult without the assistance of a hand truck. I said I would recommend the location but only because it's the only thing close to where I as at. If there was a maybe category I would have checked that.

Larry N. en

Grado:

El cliente no dejó un comentario.

Ken C. en

Grado:

Staff needs to be more knowleagble about process. Equipment old and dirty.

Dan B. en

Grado:

El cliente no dejó un comentario.

Beth S. en

Grado:

El cliente no dejó un comentario.

brian S. en

Grado:

El cliente no dejó un comentario.

JOHN M. en

Grado:

This location needs to be better known for the Bluefield Virginia/Bluefield West Virginia area customers; he was very personable.

wyndell D. en

Grado:

Good customer service.

Kenneth M. en

Grado:

El cliente no dejó un comentario.

RICHARD B. en

Grado:

El cliente no dejó un comentario.

Lillian J. en

Grado:

El cliente no dejó un comentario.

JEFF M. en

Grado:

Everyone was great!

CAROL C. en

Grado:

El cliente no dejó un comentario.

ELLEN W. en

Grado:

El cliente no dejó un comentario.

Lynn Q. en

Grado:

everything went real good. our mileage use was less than estimated so I only got charged for the miles we used which was good..good experience

caleb C. en

Grado:

El cliente no dejó un comentario.

LISA A H. en

Grado:

I was told I could drop at Blfd or Richlands location. I could not find Richands location and where I picked up he could not provide a address to Richalnds location as well.I drooped off at Bluefield location and was told I had to take it to Richlands or I would be charged extra. I went outside and called 1(800) on uhaul truck and the last that helpped me simply put the Bluefied location in for me and told me the lady could refresh and it all would be fine. I had to wait about 10 minutes for the lady to finish her personal conversation with a ldy that walked in talking about people. then I asked her to refresh and she finally found it then had to ge the gas and mileage and then told me i need to bring the dolley in cuase she couldnt get it. I just felt like with her being in the uhaul business she could have helped to figure out how I could hae dropped the truck there and took care of business before personal issues.

JOSHUA B. en

Grado:

El cliente no dejó un comentario.

RAYMOND B. en

Grado:

El cliente no dejó un comentario.

DEIDRA M. en

Grado:

El cliente no dejó un comentario.

JAMES H. en

Grado:

Very dangerous to pull out from, he told me the water light was on and I corrected him that it was the oil light (4 quarts low)...... I reserved my truck weeks in advance, made plans to have help and the the day before I'm called and told not only will it not be at my location but it won't be ready till 2 1/2 hours past when I scheduled it, the man that called me however gave me an extra 35 miles and told me they would make it right and because of the delay getting the truck I called and explained that it was going to delay my whole move and because all that I was billed another day .....VERY VERY VERY UPSET

EDWIN B. en

Grado:

El cliente no dejó un comentario.

NICOLE S. en

Grado:

Very helpful and polite.

CLAUDE A. en

Grado:

El cliente no dejó un comentario.

Tom H. en

Grado:

El cliente no dejó un comentario.

Reynolds D. en

Grado:

Never received the equipment but I see I was charged. I bet this will be fun trying to get this resolved!

REESA W. en

Grado:

The lady was extremely rude and not very helpful

Dairl S. en

Grado:

El cliente no dejó un comentario.

Brenda P. en

Grado:

El cliente no dejó un comentario.

Laura F. en

Grado:

El cliente no dejó un comentario.

FARRIS WAYNE M. en

Grado:

Electronic brakes need to be checked

Randy F. en

Grado:

None