Comentarios del cliente para Meeker General Mercantile

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Meeker General Mercantile

Grado total:

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cameron S. en

Grado:

My original reservation was for eagle co ended up having to run all the way to meeker co witch is 100 miles one direction. Got to meeker and was told the guy wasn’t there to rent me the truck. Ended getting the truck at 2pm Drove all the way back to eagle to pack. Drove all night long to get to Salt Lake City. Unloaded the next day and returned the truck on Monday morning. After I got home from returning the truck I got a call from the meeker Colorado location telling me that I was driving a stolen vehicle. I ended up getting charged on my card twice for the rental.

Paul H. en

Grado:

El cliente no dejó un comentario.

Jason D. en

Grado:

El cliente no dejó un comentario.

kyle S. en

Grado:

Uhaul rep used his cell phone to do a transaction with my card and told me it would only be 36 dollars then I got charged 175 then I confronted him and he had to use his phone again then my statement said -100 and I never got my deposit put back into my card yet don’t get why he had to use his phone for my rental

Charles H. en

Grado:

El cliente no dejó un comentario.

Sam E. en

Grado:

El cliente no dejó un comentario.

Carla M. en

Grado:

The person checking us out was awesome, friendly and super nice.

Vincent C. en

Grado:

Self checkout

Raquel D. en

Grado:

I was supposed to pick up in New Castle, and day before I was expected to pick up truck 1 hour and 5 minutes away from home. Pick up location had several cats, very unclean. Nice guy helped us with our truck and rental agreement.

rodney G. en

Grado:

El cliente no dejó un comentario.

Charles B. en

Grado:

El cliente no dejó un comentario.

Renee C. en

Grado:

Our only comment is we didn't have time to drive 1.5 hours to pick up the trailer we had ordered in Craig. Even those the location was fantastic, it was out of the way.

garry D. en

Grado:

El cliente no dejó un comentario.

ANDREA L. en

Grado:

El cliente no dejó un comentario.

joe G. en

Grado:

El cliente no dejó un comentario.

Evan C. en

Grado:

Very helpful and friendly

Jules P. en

Grado:

I had to drive from Craig to Meeker to pick u the AT. It should have been brought to Craig for me. This ended up costing me another day rental charge and a 1/2 day of my time.

Michael S. en

Grado:

Jason is the best U-Haul franchisee or however you structure at that I have ever worked with in over 30 years of working with uhaul thx!

James N. en

Grado:

U haul tried to screw us over by wanting more money then they told us it was going to cost

garry D. en

Grado:

El cliente no dejó un comentario.

LORNA M. en

Grado:

Truck had no oil..we put it in. Passenger door wouldn't open and we had to drive 90 miles to pick up truck...,45 miles each way. We were told we could pick up truck in our town....didn't happen. Wonderful, kind ladies at the drop off location.

JOSH D. en

Grado:

El cliente no dejó un comentario.

dirck G. en

Grado:

El cliente no dejó un comentario.

hanna D. en

Grado:

El cliente no dejó un comentario.

WAYNE N. en

Grado:

El cliente no dejó un comentario.

Earl S. en

Grado:

El cliente no dejó un comentario.

Collin W. en

Grado:

Reserved a 6x12 utility trailer 3 weeks before arriving and this was confirmed.. showed up and they had a 5x9 and was told that’s what happens.. total BS move by Uhaul and had to change my plans for the week while in Meeker. Not sure why you would have reservations if you can’t help your customers with what they need. I will make sure all of my friends and contacts know how unhappy we were with this!

Sally S. en

Grado:

El cliente no dejó un comentario.

mike B. en

Grado:

Make clear that where the trailers are located is not the rental office

garry D. en

Grado:

El cliente no dejó un comentario.

garry D. en

Grado:

El cliente no dejó un comentario.

garry D. en

Grado:

El cliente no dejó un comentario.

POLLY C. en

Grado:

Nothing

Dehlia D. en

Grado:

El cliente no dejó un comentario.

garry D. en

Grado:

El cliente no dejó un comentario.

jim S. en

Grado:

El cliente no dejó un comentario.

garry D. en

Grado:

El cliente no dejó un comentario.

garry D. en

Grado:

El cliente no dejó un comentario.

garry D. en

Grado:

El cliente no dejó un comentario.

Richard B. en

Grado:

El cliente no dejó un comentario.

Jason D. en

Grado:

El cliente no dejó un comentario.

MILO C. en

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El cliente no dejó un comentario.

Jason D. en

Grado:

El cliente no dejó un comentario.

garry D. en

Grado:

El cliente no dejó un comentario.

garry D. en

Grado:

El cliente no dejó un comentario.

Duane L. en

Grado:

El cliente no dejó un comentario.

Devin A. en

Grado:

Organization. More communication between third party uhaul stores and the regional prople that make the reservations.

GEORGE B. en

Grado:

El cliente no dejó un comentario.

Jeffrey R. en

Grado:

Need to be a little more organized..They were late in getting me checked in by 30 minutes..

Donna S. en

Grado:

El cliente no dejó un comentario.

DOUGLAS D. en

Grado:

El cliente no dejó un comentario.

Steve W. en

Grado:

Very good service. Thanks

Dean B. en

Grado:

The folks at Meeker General Mercantile were great!

lonnie W. en

Grado:

El cliente no dejó un comentario.

Allen T. en

Grado:

The truck was relatively new but was not cleaned on the inside. They did not have the two dozen blankets we had ordered so we had to get the second dozen from South Bank Storage. Also, and more importantly, we had to drive to Meeker, CO to pick up the truck when we had a confirmed reservation to pick up the truck in Rifle that was several weeks ahead of the pick up date. U-Haul should attempt to move trucks where their customers request to pick them up. This was a big inconvenience in time and money.

Paul C. en

Grado:

El cliente no dejó un comentario.

patrick K. en

Grado:

El cliente no dejó un comentario.

SUSAN H. en

Grado:

El cliente no dejó un comentario.

SUSAN H. en

Grado:

El cliente no dejó un comentario.

susan H. en

Grado:

El cliente no dejó un comentario.

Wyatt E. en

Grado:

Awesome

GARY D. en

Grado:

El cliente no dejó un comentario.

Mark M. en

Grado:

El cliente no dejó un comentario.

Kerry H. en

Grado:

El cliente no dejó un comentario.

Ryan H. en

Grado:

El cliente no dejó un comentario.

Pete G. en

Grado:

El cliente no dejó un comentario.

kenneth T. en

Grado:

Super nice people. They knew who I was when I walked through the door. Small towns are great. Keep up the good work

Tamara C. en

Grado:

I ordered a Uhaul truck and storage unit 2 plus weeks before pickup and move in. Uhaul called to report that I would have to drive to a location 2 hours away 48 hours prior to pickup of uhaul truck. Emotionally disdraught and beyond frustrated...I called around to find a truck an hour away instead of 10 minutes away. Then later the same day Uhaul called to report the storage unit I had rented was double booked and I could pay more for another unit. I was speechless and upset then called an hour later with a Uhaul rep to find another storage unit which was 20 minutes further and at the price that fit my budget. The UHaul people I spoke to were always nice. The cost of emotional distress, having to drive further for truck, and locate truck and storage unit was disturbing and set a low bar for business standards and customer service. Last time I used UHaul, 2011, the cost has doubled. I hope not everyone has a story like mine and their move had good outcomes.

Gary H. en

Grado:

The location was fine, but your reservation system is horrible!!! I made a reservation for a particular location in advance so uhaul would have time to accomodate and it wasn't done. Also, when the person called to confirm my reservation, they didn't tell me it was for another location that I didn't request. If I hadn't glanced at the email uhaul sent me I would have gone to the wrong location. Called reservations and it took forever for them to fix it. FIX YOUR SYSTEMS!

Linda B. en

Grado:

It was just plain easy to return the vehicle and the trailer. There was a drop box for the key and contract info, and the place was easy to get into from the street. Thanks!

STEVE R. en

Grado:

El cliente no dejó un comentario.

Joshua W. en

Grado:

El cliente no dejó un comentario.

Donna S. en

Grado:

El cliente no dejó un comentario.

russ M. en

Grado:

Great guys, did paper work timely, got trailer hooked up for me, and was out of there in no time.

Mohammad B. en

Grado:

El cliente no dejó un comentario.

STEVE H. en

Grado:

El cliente no dejó un comentario.

Robert B. en

Grado:

El cliente no dejó un comentario.

bill E. en

Grado:

El cliente no dejó un comentario.

Beckey D. en

Grado:

Great Customer Service, Highly Recommend!!

Steven R. en

Grado:

Create Customer service in a remote location. Truck was clean and other requested items (hand truck) was readily available. Thank you !

Jillian P. en

Grado:

El cliente no dejó un comentario.

Aimee D. en

Grado:

El cliente no dejó un comentario.

Sean B. en

Grado:

Very polite and professional and easy process for dropping off truck

Brent K. en

Grado:

El cliente no dejó un comentario.

garry D. en

Grado:

El cliente no dejó un comentario.

BUTCH T. en

Grado:

El cliente no dejó un comentario.

SHARON H. en

Grado:

El cliente no dejó un comentario.

GARY D. en

Grado:

El cliente no dejó un comentario.

Marshall C. en

Grado:

El cliente no dejó un comentario.

BILL D. en

Grado:

Nothing. Trailer worked well, no issues.

mike T. en

Grado:

El cliente no dejó un comentario.

MARK R. en

Grado:

Well, during the recent Denver snowstorm I was unable to leave the trailer at a different location so I didnt have to drag an empty trailer through the mountains in a blizzard. I find this perplexing.

JOHN P. en

Grado:

We were told once we got to our destination we could drop it anywhere there was a U-haul dealer even though the paper work named a destination location and that place was closed and had nowhere to drop it

JASON D. en

Grado:

El cliente no dejó un comentario.

JASON D. en

Grado:

El cliente no dejó un comentario.

MITCHELL N. en

Grado:

El cliente no dejó un comentario.

GLENN W. en

Grado:

Nice friendly staff.

Richard B. en

Grado:

El cliente no dejó un comentario.

MARISA M. en

Grado:

They are awesome. They are helpful, considerate and efficient.

CHANCEY D. en

Grado:

Very Friendly, made renting an item super easy!!!