Customer Reviews for Medinas Tires & Wheels
(U-Haul Neighborhood Dealer)

468 reviews

5434 W Shaw Av   Fresno, CA 93722
(@ Hwy 99)

(559) 274-1912

Office Hours

  • Mon-Sat: 9 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(559) 274-1912

5434 W Shaw Av
Fresno, CA 93722
(@ Hwy 99)

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–5 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Kimone Douglas 
Rating:
5.0

Hmmm. The only thing I can think of is lower the prices. That $19.95 was kinda of deceiving. But hey everyone has to make a buck. I will definitely be back. The man that ran the place was very professional and kind.. U-haul lucked out getting him.!! Give that man a raise.

OREY III 
Rating:
2.0

Customer did not leave a comment.

RAHUL RAHUL 
Rating:
5.0

Customer did not leave a comment.

joseluis velasquez 
Rating:
3.0

I don’t live in Fresno so I don’t know to who to recommend locaation.

Susan Brown 
Rating:
3.0

Customer did not leave a comment.

Vanessa Ortega 
Rating:
3.0

Truck engine went out while using it. The merchant was not helpful. I'm expecting a refund. Still waiting

Leonides Perez 
Rating:
1.0

The merchant was not helpful. The fuel amount on contract and truck was wrong. Had the merchant verified before leaving. Engine was making a noise merchant told us not a big deal to take the truck anyways. The truck broke down on the way to return it. Couldn't use the truck because of the engine noise. Broke down on the way to return the truck. Truck fuel level was above what we got the truck at time of break down . Truck couldn't be return probably because of breakdown. Called road side service. Truck was towed to a Uhaul location by Uhaul. I'm being charged a wrong return location fee . Is not right because truck broke down. I'm being charged for fuel when truck had above amount of fuel. I also rented a trailer from Uhaul to move from Florida to California and the lights on the trailer stop working. Very disappointed.

Leonides Perez 
Rating:
3.0

They are not open on Sundays and are closed after 5pm. I also asked for a dolly I didn't get. They took off the charge for it but it made my moving experience harder.

Sheng Vang 
Rating:
5.0

Easy & quick drop off, the service was great.

robert robertson 
Rating:
5.0

Customer did not leave a comment.

NATALIE LEON 
Rating:
5.0

Customer did not leave a comment.

Mike Martin 
Rating:
5.0

Smooth, quick and friendly service. Customer service was phenomenal, and the process as a whole, was just great.

Leslie Smith 
Rating:
5.0

=)

juan lemus 
Rating:
5.0

Very good service

SONIE DADDU 
Rating:
3.0

Customer did not leave a comment.

TWYLA DIXON 
Rating:
1.0

Customer did not leave a comment.

VERENICE TENORIO 
Rating:
5.0

Everything went well. The front desk girl had to redo the paperwork so it took a while, other than that she and everyone was very nice.

lacy wright 
Rating:
5.0

Customer did not leave a comment.

sighn Harmamder 
Rating:
5.0

Customer did not leave a comment.

Shaheem Ali 
Rating:
2.0

This is a used tire shop that offers U-Haul rentals on the side. Seven years ago, I rented a 10-foot U-Haul truck for a local move from this location. The experience then was the same as now. I felt rushed and in the way of a tire delivery that was happening at the same times as drop off.

Eric Johnson 
Rating:
5.0

Customer did not leave a comment.

hafedh ghazi 
Rating:
5.0

Customer did not leave a comment.

GUS OBERTHIER 
Rating:
5.0

Nothing

robert aguilar 
Rating:
5.0

Everything was great. With pre-checking in went very smoothly

David Spence 
Rating:
5.0

Customer did not leave a comment.

Chad Longacre 
Rating:
5.0

Very easy process and everyone was very helpful.

Ballwinder Uppal 
Rating:
4.0

A little difficult to add a driver after the contract is finalized online. Was able to accomplish it but with difficulty.

Kory Borzoni 
Rating:
5.0

Customer did not leave a comment.

Matthew Paskett 
Rating:
5.0

Owner was very helpful and certious. All went smoothly.

shirley Hebert 
Rating:
5.0

Customer did not leave a comment.

Gary Cannady 
Rating:
1.0

I was given the wrong keys to truck I rented, the key worked on truck to start it but would not work on it when I loaded up the truck to leave storage. Had to leave it overnight. I was told I took the wrong truck. Hmmm The trucks shifting was very low and struggled to get gears. Very stressful

Maria Culbertson 
Rating:
5.0

Customer did not leave a comment.

Dan Foss 
Rating:
1.0

The air conditioner didn’t work at all (it blew out hot air) and we moved on a day that was 107 degrees and it was a painful experience to not have AC. The blinkers didn’t work properly and we had to pump the breaks multiple times for them to hold pressure. We had a bas experience, please fix this for the next customer.

Johanna Duterte 
Rating:
3.0

Customer did not leave a comment.

Mason Eirich 
Rating:
5.0

Customer did not leave a comment.

Sarvenaz Tate 
Rating:
3.0

Customer did not leave a comment.

Geraldine Hart 
Rating:
5.0

All good

Manpreet Singh 
Rating:
3.0

Customer did not leave a comment.

Alec Galindo 
Rating:
5.0

Customer did not leave a comment.

Celso Romero 
Rating:
4.0

The owner was super friendly and comprehensive. My Jeep had a fuse off and we couldn't load it like that (safety first). He suggested to bring a different vehicle and he saved it for us.

Veronica Garcia 
Rating:
3.0

Mobile check in was useless because the appliance dolly that I ordered wasn’t even in the truck. So regardless I had to go inside. Then I realized the truck didn’t have a ramp so I had to switch trucks. Overall process was easy and didn’t take long

Maha Ahmed 
Rating:
5.0

Customer did not leave a comment.

Michael Bagtas 
Rating:
5.0

Customer did not leave a comment.

Alejandro Avila 
Rating:
5.0

Customer did not leave a comment.

Ampelio Solis 
Rating:
5.0

Customer did not leave a comment.

Ralph GARCIA 
Rating:
5.0

Update your cars. It was. Gas guzzler. Filled the tank twice to get 200 miles away and it was shaking on the highway. No aux, Bluetooth or any updated capabilities for music.

Tanisha White 
Rating:
5.0

Customer did not leave a comment.

SUSAN OSHA 
Rating:
2.0

Location is not suitable for after hours drop off. The gates are closed so you cannot leave U-Haul truck on property. There is no safe place to park the U-Haul truck and equipment directly outside of the property because it is on a busy main street with tow away zones (bus stop, fire lane). I have pictures with proof of the parking situation at this location.

Martha Ishaq 
Rating:
5.0

The staff was Very Helpful and I want to thank them

GERARDO ARMENTA 
Rating:
5.0

Yes with u haul.

Porfirio Del Angel 
Rating:
3.0

Fix the smell of the leaky fuel line on the unit I used, the transmission was down shift way more than needed, the rear suspension made the ride awful I could feel every tiny bump on the road. The staff attending me were excellent how ever.

Oscar Uribe 
Rating:
4.0

Customer did not leave a comment.

Manpreet Singh 
Rating:
5.0

Customer did not leave a comment.

MICHAEL TIMKEN 
Rating:
1.0

I rented a U-Haul this weekend Nov 20th. I was moving my fiance down to the town I live in. She lives an hour and forty five minutes away. I rented a 15' trailer from a location that's less then a mile from her apartment. 2 days prior to my rental I was called to confirm my reservation as well as to inform me that they didn't have any 15' trucks available and only had a 26' truck. I am no semi truck driver and to now nearly double the size of the truck is excessive. I reluctantly agreed as my hands were tied. This Saturday I drive nearly 2 hours to the location of the rental, to find out that they don't have a reservation for me and they changed the pick up location too a business that's 19 miles away. I drove across town to pick it up and am informed that they don't have the dolly that I reserved. After paying I was told to wait by the truck for the employee to bring the furniture dolly and pads to the truck. I wait approximately 10-15 minutes, no one showed up. This location is actually a mechanic shop. One of the mechanics ask me if I needed help and I stated I was waiting for my items. He said that they didn't have any pads. I asked about the furniture dolly. He said let me find one. They looked all over the place and was unable to locate one. So now all 3 items I rented I was unable to get. I drive across town to the apartment where I have to load box by box and piece of furniture by piece of furniture due to the fact I had no assistance from a dolly. I called today to see if there was anything they could do for me due to out of pocket expenses and they said they would issue me a VIP card for a discount on my next moving services. I tried to explain that I may never move again, it isn't like a poor dining experience.

JOHN REED 
Rating:
3.0

The guys hooking up the trailer was not very knowledgeable and said I knew more about the trailer than he did. He hooked up the safety chains wrong, did not cross them under the trailer hitch, the safety chains were also about 2 feet too long, safety chains only had an S hook with a small rubber piece to hold it on the chain and not a hook that hooked to the hitch on the truck.

ROSS STEWART 
Rating:
3.0

Too cramped to be a rental place, but the people were nice.

Douglas Steiner 
Rating:
5.0

The young lady who helped me was awesome!! She was quick and professional!!! No complaints here!☺️

ESPERANZA CALDERON 
Rating:
2.0

I reserved at Bullard and Blackstone for a specific time slot to drop off at 5:30. Not only was my location changed but upon arriving at the pick up location it seems like four businesses all rolled into one and not a very safe area. I was only informed at pick up that the location closed it's gates at 4:50 and I had to make special arrangements to drop it off Monday morning. This was a massive inconvenienced considering our work schedules.

MARIA FERRELL 
Rating:
5.0

Customer did not leave a comment.

Melissa Johnson 
Rating:
5.0

Customer service great. I made a mistake and they help me fix it, instead of just saying too bad it’s your mistake. Also, was treated as a customer, meaning equal exchange of service, you provide the equipment and I pay you for it. At other places, where mug shots are taken, and questions such as what are you doing with it, and give us all the places where you hang out. It makes the customer feel they should be grateful that uhaul gave them permission and not an equal exchange of services.

NORMAN ESPINOZA 
Rating:
4.0

Customer did not leave a comment.

Andrew Rechsteiner 
Rating:
5.0

It doesn't look like much when you drive by, but the staff are friendly, accommodating, and the vehicle was ready and working perfectly.

GRAYSON AVELLAR 
Rating:
3.0

Customer did not leave a comment.

Francisco Montalvo 
Rating:
1.0

The location was supposed to be open until 5:30, but was closed at 3:30. The gate was locked and there was no sign or number to call except the general uhaul customer service number. Had to be on hold for over 45 minutes before the customer service rep was able to find me a location to drop it off at. Wasted over an hour of moving day.

Nhut Tran 
Rating:
5.0

Great experience would rent from them again!

NICOLE NEGRETE 
Rating:
5.0

Excellent service

Trina Pettus 
Rating:
2.0

Same thing. I am only paying to have a well maintained truck that works. I don't care the location looked kind of life a automotive shop/tire shop/junk yard.

Hollie Vogel 
Rating:
5.0

Customer did not leave a comment.

Arogeanae Brown 
Rating:
5.0

Customer did not leave a comment.

Rex Little 
Rating:
5.0

Nice

SAHB SINGH 
Rating:
5.0

Staff were very customer oriented and there to help with suggestions to make your plans work. Thank you.🤗

DALE MYERS 
Rating:
4.0

Have the truck available for pickup where promised, not 40 miles away.

William Jantz 
Rating:
4.0

Customer did not leave a comment.

GARY HEADLEE 
Rating:
3.0

Customer did not leave a comment.

David Fernandez 
Rating:
3.0

Solid, prompt friendly service. Nice people. Physical plant not great but the people make up for that.

Alan Pierrot 
Rating:
5.0

Customer did not leave a comment.

Jason Mcgensy 
Rating:
5.0

Always friendly and welcoming

DAIZELL OBONG 
Rating:
5.0

Customer did not leave a comment.

LELAND STEVENS 
Rating:
3.0

On my way to Fresno, I was called to drop off my unit to a different location. I choose the original drop-off location because I was moving thing into my storage unit at that location. After 22 hours of driving, I had to drive longer in the opposite direction for me to drop off my truck. It would be nice to avoid this type of inconvenience.

GUADALUPE DIAZ 
Rating:
4.0

Customer did not leave a comment.

Lashawn Toney 
Rating:
4.0

Our original location on Ventura ave did not communicate the change of location to us at all. We had a 7 am a reservation and when we arrived they informed us of the change and we had a tight schedule due to the new apt location. The new location did not open till 9 am and the truck wasn't filled up to Full. We got penalized extra at our apt since it's on a busy street and they got a permit for us within a time frame to park the truck. We were late due to a delay within the UHAUL in fresno. We were not communicated at all and we ended up paying more.

Gardenia Zunigaharo 
Rating:
5.0

Customer did not leave a comment.

DAREN FOREMAN 
Rating:
5.0

Customer did not leave a comment.

Edward Chavez 
Rating:
4.0

A mileage rate of 1.09 cents a mile is way too excessive. Bring down to .79 cents

WALTER MILLER 
Rating:
4.0

Customer did not leave a comment.

JUAN BARRIOS 
Rating:
4.0

Customer did not leave a comment.

CHRISTINA MOUA 
Rating:
3.0

It is a very difficult location to get in and out of. The employees were really nice and helpful. Truck was clean. Tires were really worn and windshield wipers didn’t work very good.

Janet Fisher 
Rating:
2.0

The service person was well mannered but not as accommodating as he could have been. My Uhaul pick up was 1pm but person came at 1:45 and I could not leave until 1:53pm. I requested the day I made appointment if vehicle is not there please let me know so I can get another Uhaul elsewhere but no notification. I returned the vehicle with more gas but over by some miles. You think with my inconvenience of being late to where I needed to be they would have made adjustments but they did not care. Lesson learned! Sanitation was not good during COVID-19 no workers with masks but all huddled together. Hopefully live together. Then no washing hands or sanitizing after dealing with cars so my paperwork is dirty. I cleaned the vehicle myself cause they were going to let me take it as soon as customer arrived without sanitizing the inside. Thought that was a policy during COVID. Other Uhaul rate hourly is a little cheaper so this would be last resort. Wish them well at the end of the day but disappointing experience.

LETOYA CHATMON 
Rating:
5.0

Customer service was kind and he was handsome! Very helpful and professional.

cindy pryor 
Rating:
4.0

Place was great my only issue was they don’t follow covid guidelines they have a sign up to wear mask but every customer there outside and inside did not have a mask on 2 workers had mask and the other worker didn’t so they should be forcing there employees and customer to wear a mask

Tiffeny Poarch 
Rating:
5.0

Very cordial and helpful

JOHN Mlotkowski 
Rating:
3.0

Customer did not leave a comment.

MANUEL SANCHEZ 
Rating:
3.0

Customer did not leave a comment.

adrian ripoyla 
Rating:
5.0

Customer did not leave a comment.

FELIPE ZUNIGA 
Rating:
5.0

Customer did not leave a comment.

ABRAHAM BENITEZ 
Rating:
3.0

Biggest problem with the location is where it is located. It is fenced and there is not a good drop-off location after hours, nor is there a good place to leave a vehicle while using the u-haul. These are all things that can be worked around, but it adds challenge to an already challenging move. The staff on site was very helpful.

Jeff Hershberger 
Rating:
3.0

Clean the trucks. The front windshield was filthy and the truck had not been washed

marsha jones 
Rating:
2.0

Too small of a lot Long wait, attendant was doing too many things Dog feces on ground around back of truck

BRETT MONTGOMERY 
Rating:
5.0

Customer did not leave a comment.

LESLIE ALAIMO 
No reviews have been submitted for this location.

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