Customer Reviews for Meadow Farm Equipment
(Distribuidor de U-Haul del vecindario)

585 comentarios

1160 Pleasant St   Lee, MA 01238
(located behind the gas station)

(413) 243-9157

Horarios de la ubicación

  • Lun. - vie.: 7 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 2 p. m.
  • Dom.: cerrado
Horario especial
  • 11/25/2021: cerrado
  • 12/24/2021: 8:00 a. m. - 11:00 a. m.
  • 12/25/2021: cerrado
  • 1/1/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(413) 243-9157

1160 Pleasant St
Lee, MA 01238
(located behind the gas station)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 7 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 2 p. m.
  • Dom.: cerrado
Horario especial
  • 11/25/2021: cerrado
  • 12/24/2021: 8:00 a. m. - 11:00 a. m.
  • 12/25/2021: cerrado
  • 1/1/2022: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

KIMBERLY W. 
Clasificación:
5.0

Everything was great

ROBIN R. 
Clasificación:
5.0

Unhitched my trailer in no time, bery friendly service.

Gerard E. 
Clasificación:
3.0

El cliente no dejó un comentario.

Elizabeth W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alexander V. 
Clasificación:
3.0

We were told this location was open until 7PM on Saturday. Apparently they close at 3PM and it has always been that way. The drop off was via internet and the internet connection was very bad. Maybe you could post the wifi service on the door so the internet connection would be better.

JONATHANLURIA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Antony S. 
Clasificación:
5.0

My cell service wasn't great (AT&T), so it took a long time to check-out. I thought I was going to talk to someone at the location.

Matt H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nina G. 
Clasificación:
5.0

El cliente no dejó un comentario.

William S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey H. 
Clasificación:
1.0

You changed the pick up location without letting u s know and made us drive 2 more hours to get the truck. You did not bother to send an update email about the location. I found out in the morning. And you made us pay for extra gas and milage. You are the worst and I would never rent any truck from u-haul.

Majid H. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen W. 
Clasificación:
4.0

We had very little interaction at this location but the person was friendly and made our interaction quick and easy.

Paul M. 
Clasificación:
5.0

Nothing to improve. Process was super easy and got in and out faster than any other location I have used (and I have used a lot). A+ across the board.

Jamie H. 
Clasificación:
5.0

Simon was courteous and professional. I recommend calling and planning ahead for a specific size vehicle as it is a smaller location. We will be using again.

Jed T. 
Clasificación:
5.0

Better instructions on EZ Pass and toll procedures for renters.

Charles S. 
Clasificación:
1.0

My 26ft truck was not ready for me at North East Muffler In millerton NY. I had to drive 90 miles out of the way to find a smaller 15ft truck. This is the second time uhaul hasxrdone this to me. I will never rent for uhaul again.

Hector U. 
Clasificación:
4.0

The actual store in Lee was fine. What I don't like about uhaul is that I couldn't get the equipment at the huge uhaul store right in town (Pittsfield) and had to drive to Lee for the pickup. Very inconvenient despite making the reservation over a week in advance.

Gary T. 
Clasificación:
3.0

Gas station next door has some angry employees, wouldn't suggest filling up there before drop off.

Sean G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEAN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEAN F. 
Clasificación:
3.0

Don't keep me wait 1 1/2 hrs waiting for customer service. Never will use U-Haul again.

Gareth B. 
Clasificación:
3.0

When they tell you you can decide where you pick up your U-Haul you're lying I travel 1 hour pick up the truck and an hour back to my house to load the truck when I pick a post location they told me there was none available

april S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROSS K. 
Clasificación:
5.0

The Staff were great and helpful getting me on the road.

Matthew C. 
Clasificación:
5.0

El cliente no dejó un comentario.

stew B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amanda M. 
Clasificación:
5.0

The U-Haul website should be changed so that someone that is flexible with truck requirements could find out all trucks available at a certain location for short notice rentals.

Jason N. 
Clasificación:
5.0

El cliente no dejó un comentario.

David M. 
Clasificación:
3.0

Convenient but no after hours instructions available

KEVIN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

william C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anne O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pisuth S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David S. 
Clasificación:
4.0

The staff are efficient & friendly— it's a great place !!

Diane K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Emily O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Charles D. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK R. 
Clasificación:
5.0

Tighten driver side mirror. It would get out of alignment when drove.

jesse G. 
Clasificación:
5.0

Easy transaction that will get me to use the service more often. Gracias

Matthew C. 
Clasificación:
5.0

Simon at Meadow Farm is great! He worked hard to make the return process as easy as it could be. UHaul scheduled us to return our truck to Hinsdale, MA and our blankets to San Rafael, CA. Simon allowed to return everything right near our home. His efforts improved our overall experience greatly. Also the truck worked well; the automatic engine braking on long downhills is wonderful. Cruise control and lower noise levels would be a big improvement for long distances.

Robert F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike G. 
Clasificación:
5.0

You need to offer Easy passes

Thomas B. 
Clasificación:
4.0

all good

Benjamin N. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michdelyia A. 
Clasificación:
3.0

El cliente no dejó un comentario.

EVAN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

gene S. 
Clasificación:
3.0

El cliente no dejó un comentario.

COLLEEN N. 
Clasificación:
5.0

Easy pick up and drop off; people working at the location were helpful and friendly. Overall a very pleasant experience.

David S. 
Clasificación:
3.0

The pavement is torn up and there are large muddy puddles at the entrance.

Joseph C. 
Clasificación:
4.0

El cliente no dejó un comentario.

JEFFREYEDWARD R. 
Clasificación:
5.0

Jennifer is awesome!!!

Daniel M. 
Clasificación:
3.0

El cliente no dejó un comentario.

JOSHUA I. 
Clasificación:
4.0

Nothing. The young lady who waited on me deserves a raise. So nice!

JAMES G. 
Clasificación:
5.0

this location needs more equipment, as trailers.

KRZYSZTOF K. 
Clasificación:
5.0

Nice to work with. Was in and out in 10 minutes.

Chet T. 
Clasificación:
3.0

Dropped off after hours

Cindy K. 
Clasificación:
5.0

Great customer service!

Aubrey S. 
Clasificación:
5.0

Brilliant from start to finish.. esp. Simon.. Good as gold and better.. I used to go out to Cheshire until daughter Karla found your location online- she has used location twice in the past few months to move home.. Our family is glad to have you near us and I-90 on R-102 in Lee. As I said to Simon, Merriest Christmas follwed by Happiest & Healthiest New Year. God Bless Us, Everyone! Amen. TY, BR

Bruce R. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOSEPHA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim G. 
Clasificación:
5.0

Jen Gardino and Simon were friendly and helpful and made a stressful situation much easier to handle. I'm thankful for them both!

Tricia B. 
Clasificación:
5.0

Helpful and pleasant staff to interact with

Tricia B. 
Clasificación:
5.0

El cliente no dejó un comentario.

John C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey C. 
Clasificación:
5.0

This was not the location that I had a reservation for. After arriving at the The Cove in Great Barrington, an unmanned location, and unable to access the truck that was parked there, I was redirected to Lee and my reservation was changed by Uhaul. I was informed that I would be credited for the time, mileage, and inconvenience of which nothing took place beyond my inconvenience

Derrick S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
4.0

Limited parking for the truck but we found a place to sneak it in.

George S. 
Clasificación:
5.0

El cliente no dejó un comentario.

John K. 
Clasificación:
5.0

Woman at the counter nailed customer service to a T.

Thomas B. 
Clasificación:
5.0

GPS availability to route roadways open to commercial vehicles

Leonard M. 
Clasificación:
1.0

Fix and pave the lot, check in vehicles when they come in... not days later. Input the correct mileage for billing! Vehicle had an additional 26 miles than what was noted when we dropped it off.

Mathias J. 
Clasificación:
5.0

My only complaint is that when I reserved the truck and trailer online, I was lead to believe I could pick up in Pittsfield, until I got a call from a representative telling me there was only a trailer available in Lee

DANIEL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis R. 
Clasificación:
5.0

Extraordinario servicio al cliente

Christian A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelly B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bob C. 
Clasificación:
5.0

Truck was very clean. Fast checkout process. Will definitely rent from Meadow Farm Equipment for my next uhaul move. Great staff!

Jennifer G. 
Clasificación:
5.0

El cliente no dejó un comentario.

alan S. 
Clasificación:
4.0

Everything went well except return after hours and website prices. I was just instructed at pick up to return key in drop box. Which I did and then read the instructions. There was supposed to be many steps required before I put key in drop box that I wasn't advised of beforehand. I stressed overnight thinking I was going to be charged an extra $20. Also website said I was going to be charged $.10 per mile but was charged $.79 per mile.

Kristine B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Quentin B. 
Clasificación:
1.0

Check out was a nightmare, to upload information on the app there must be a better

Ansy J. 
Clasificación:
5.0

Better cleaning. The Cab interior was clean enough and The truck portion was clean and well maintained. But the Cab floor mats were never touched and caked with significant amount of mud. There should be sometime of sticker indicating the vehicle was cleaned and disinfected; when and by whom. During covid-I think it would be most helpful to insure renter's confidence Otherwise, the location itself was great; It was manned, the staff was very helpful and personable. I had called them to verify their availability and they were very accommodating. Based on our friends experience-this is the place to rent in this vicinity. I highly recommend aa well.

Philip A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cherisse C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW L. 
Clasificación:
3.0

El cliente no dejó un comentario.

John C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Antonio C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas F. 
Clasificación:
5.0

El cliente no dejó un comentario.

William B. 
Clasificación:
4.0

Bueno

Wayne S. 
Clasificación:
5.0

Very pleased with the entire process and equipment that was rented; everything went smoothly.

Pat G. 
Clasificación:
5.0

Nothing to improve upon. It was friendly professional customer service and equipment in excellent condition. Thank you U-Haul and Meadow Farm Equipment.

Otto S. 
Clasificación:
3.0

HAVE A BACK UP PLAN FOR WHEN YOU COMPUTERS GO DOWN

Pete D. 
Clasificación:
5.0

Everyone at the counter was very helpful and friendly. There were many trucks available to choose.

Rommel C. 
Clasificación:
3.0

El cliente no dejó un comentario.

MICHAEL G. 
No se han enviado comentarios para esta ubicación.

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