Customer Reviews for Mclendon Hardware Tacoma
(Distribuidor de U-Haul del vecindario)

160 comentarios

1015 N Pearl St   Tacoma, WA 98406

(253) 617-7831

Horarios de la ubicación

  • Lun. - sáb.: 8 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 7 p. m.

Servicios en esta ubicación:

Contáctanos

(253) 617-7831

1015 N Pearl St
Tacoma, WA 98406

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 8 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 7 p. m.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

Cris Z. 
Clasificación:
5.0

Very courteous and accommodating.

Daniel C. 
Clasificación:
3.0

Friendly staff. No packing blankets as per my reservation, Inside of U-Haul trucks was dirty. Debris on slider ramp ha to be swept out on my driveway. Had to drive 20miles to get truck Vice where I reserved a truck over a month ago, in heavy traffic.

Anthony H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael I. 
Clasificación:
5.0

El cliente no dejó un comentario.

micheal N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Andrew H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Janice S. 
Clasificación:
5.0

Only problem we had was we reserved the truck 6 days ahead of time to pick up at 9:15am on Saturday. We had 3 laborers lined up to be ready to load at 10 am. U Haul changed our reservation the day before to a 10:30 am pick up. So be prepared for U Haul to change your pick up time with not much notice. So laborers have to rearrange their schedules last minute, if they can.

Ken R. 
Clasificación:
3.0

I moved my household furniture and on the way back to uhaul decided to take my corrugate to recycle. After I unloaded the corrugate there were some small scraps and dust from where the cardboard had been stored remaining in the uhaul. I picked up what I could but didn't have a broom with me to make it pristine. I was charged $25 for cleanup. I think everyone should know as this charge seems excessive and surprising considering the entire daily rental is $19.95/day.

Maureen F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janine D. 
Clasificación:
5.0

The staff at McLendon's were personal, caring, and extremely professional, making an otherwise difficult physical move more pleasurable. Thank you…

Peter H. 
Clasificación:
3.0

Early drop off app was not working correctly. Would not take my photos and would not let me check out.

Kevin R. 
Clasificación:
3.0

The first truck they gave me was broken. When I brought it up the lady response was “that one has been broken I'm not sure why it's still out there.” She then gave me a working truck which was nice because now I'm behind about half hour. I was upset because I was charged for some kind of insurance when I definitely opted out of that. I would still recommend uhaul because there isn't anything else really like it but was unhappy about being overcharged and having that minor setback with being given a known broken truck

Jessica P. 
Clasificación:
4.0

El cliente no dejó un comentario.

connie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alias P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael A. 
Clasificación:
5.0

Easy to deal with, second time dropping off a one way rental. No problems and very easy transaction

Richard B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

carl K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara J. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHAUNA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda J. 
Clasificación:
5.0

My experience at this location was great!

Joanne R. 
Clasificación:
5.0

McClendon's is the best!!

Tiffany H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Denis A. 
Clasificación:
1.0

Was not a smooth experience. Caused a lot of stress for me.

BRIAN G. 
Clasificación:
5.0

Very friendly and accommodating

Leslie F. 
Clasificación:
3.0

It would have helped to have a couple of people to help get the trailer off our hitch.

MARK S. 
Clasificación:
4.0

The truck gas tank was not full. I was billed for seven gallons and a $30 "convenience" fee despite putting in four gallons of gas after driving only 31 miles.

Douglas M. 
Clasificación:
5.0

I can't think of anything, both times I've had to rent were great experiences! This is my go to place!

Anita M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward R. 
Clasificación:
5.0

Great employees

BRUCE ALAN A. 
Clasificación:
5.0

McLendons is very nice to rent UHaul from !!!

constancer C. 
Clasificación:
1.0

This location was horrible. They told me one price and charged me something different. They told me I would be charged for 10 miles and that I would NOT be charged if i went over. I went over and they charged me almost double. When I called to find out why, they told me they would NEVER say that, despite the fact I had witnesses with me who can confirm they heard the same. They also charged me a separate 33 dollar charge and would not, or could not tell me what it was for. Awful experience

BRETT B. 
Clasificación:
5.0

Will be using this location again in the near future, very convenient

Richard B. 
Clasificación:
2.0

It was sketchy doing an after hours drop off. The site logged me out part way through so I had to start over. There were a lot of loud panhandlers nearby and a security guy in a personal vehicle so I guess a security guy? Came and checked on us so I think the area is not great for doing an after hours drop at

Jennifer K. 
Clasificación:
1.0

I was charged a cleaning fee when I cleaned out the truck and made sure that it was ready for the next person. Very poor service on the return.

Robert T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rae Ann P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter M. 
Clasificación:
4.0

Just make sure it's swept 🧹 and do the walk around instead of just hand us keys and say bye

LINDSAY K. 
Clasificación:
5.0

Thanks for nice truck and excellent service

David V. 
Clasificación:
4.0

El cliente no dejó un comentario.

ERIC F. 
Clasificación:
5.0

Nothing you were great

LINDA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brad J. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALAN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES L. 
Clasificación:
4.0

El cliente no dejó un comentario.

James A. 
Clasificación:
5.0

Mclendon hardware is the go place for renting a uhaul! They know what they are doing. You are in and out in very short order. The equipment is clean and ready to go. I highly recommend them over any other uhaul I have used in the years past.

CHARLES B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEXI C. 
Clasificación:
1.0

I was told I could drop the truck off early and would not be charged for the full rental time if not used. I dropped on the truck off in the overnight drop box but the truck was not shown as 'returned' until after 4:00 pm the next day which of course added to the total charges. When I called they said that's just how they do it and there is nothing they can change on their end. Just very disappointing since I had specifically asked about it.

PHILIP T. 
Clasificación:
5.0

The two ladies at Mclendon Hardware were nice and helpful!

Mike T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brian K. 
Clasificación:
4.0

The employee was extremely knowledgeable, helpful and friendly. The space in the store is crowded and a second employee would have been appropriate given the line of people waiting to get trucks.

Steven L. 
Clasificación:
4.0

No concerns with drop off. I dropped the keys in the key box.

Arash M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL B. 
Clasificación:
1.0

El cliente no dejó un comentario.

STEPHEN N. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHY J. 
Clasificación:
5.0

the lady that runs this particular location WAS EXTREMELY HELPFUL AND KNOWLEDGEABLE.. I THINK HER NAME WAS WENDY?-- she really helped my guys with a nearby location to stage the shuttle from.. WE APPRECIATE YOU ALL-- mark/ north american van lines. redding ca

francisco B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEREMY M. 
Clasificación:
4.0

engine light came on near end of rental; loose gas cap light notification came on even when tightened. The window handle fell off the driver's side door. I liked the back up camera on the rear view mirror.

CHRISTOPHER W. 
Clasificación:
5.0

Lydilia, was amazing and the nice lady that helped greet me at the door to turn in was awesome. She popped out with a smile even tho it was still 15min before the store was open!

AMY GRACE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

David S. 
Clasificación:
2.0

This location did not have the Furniture Dolly I requested via the Uhaul website! I had to return to the store to ask for one, only to be told they don't have them. They did let me purchase one from their store for a 20% discount, but I was baffled that a Uhaul location didn't have the equipment being advertised during my reservation.

Sean G. 
Clasificación:
5.0

El cliente no dejó un comentario.

REBECCA K. 
Clasificación:
3.0

El cliente no dejó un comentario.

MICHAEL C. 
Clasificación:
4.0

El cliente no dejó un comentario.

IAN WILLIAM T. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathy J. 
Clasificación:
5.0

El cliente no dejó un comentario.

VANESSA ANN C. 
Clasificación:
5.0

Amazing customer service :)

THOMAS C. 
Clasificación:
5.0

El cliente no dejó un comentario.

NEFI M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY G. 
Clasificación:
5.0

Best uhaul experience I've ever had.

MARIAN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janice T. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFERY DAVID H. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard E. 
Clasificación:
5.0

El cliente no dejó un comentario.

GEORGE D. 
Clasificación:
4.0

The track was clean the service is great. This is the 3nd truck we have rented in the past few weeks . This truck today however was THE WORSE. The driver's door would not close unless you literally slammed it from the outside so then you had to worry about the dome lights staying on and making your battery go dead This truck was a very noisy. I spoke to the service members about the truck door problem they informed me that they are aware of it and have reported the problem but they seem to keep getting this truck back this truck back this really needs to be fixed. Other than that service is always great.

REBECCA Y. 
Clasificación:
2.0

No paperwork was given, yes it was sent in a text but when you're moving I wasn't paying attention to the details.

KATHY LYNN J. 
Clasificación:
1.0

I was billed double even though I had the truck for less than 1 day.

Nathan T. 
Clasificación:
5.0

The Chevy van's cargo cage prevented seat from going back all the way (leg room, I'm 6'8”). Just needed a van for the day so it was my only issue. Everything else was great!

DOUGLAS B. 
Clasificación:
5.0

McClendon's in Tacoma was so fantastic to deal with!! And then, at the end of our moving experience when we needed to drop off our truck, Shelby at the U-Haul traffic site was jus awesome. From start to finish this was a great experience; your online scheduling and check in was just wonderful. Honestly, I'm super impressed and appreciative; my whole experience was perfect and SOOOO smooth and easy. Thank you to everyone involved, including the team who built the very easy and thoughtful app.

SHERIDAN COLLETT J. 
Clasificación:
5.0

El cliente no dejó un comentario.

NANCY H. 
Clasificación:
5.0

The staff was very friendly and helpful. The process of getting my truck was very fast and easy. No line to pickup the truck. I thought I was being charged for my estimated milage and then I was under my milage and they corrected it on my bill without me asking. The after hours drop off was superb. Just my whole experience was great and I can't say enough about the value of this service and the staff that helped. This may have been my 6th time using Uhaul and this was the best experience I have ever had.

JEREMY M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Davide D. 
Clasificación:
5.0

Very easy and convenient

RENEE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAWRENCE M. 
Clasificación:
1.0

We have been overcharged and no one will take responsibility

ASHLEY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM D. 
Clasificación:
5.0

El cliente no dejó un comentario.

VIKKI R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alan M. 
Clasificación:
3.0

Afterhours key drop off box needs to be better placed/ identified. If an employee hadn't pointed it out as he was doing his register business, I would have been scratching my head in confusion

KYLE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARMEN T. 
Clasificación:
4.0

El cliente no dejó un comentario.

holly R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Siggy F. 
Clasificación:
5.0

El cliente no dejó un comentario.

EILEEN C. 
No se han enviado comentarios para esta ubicación.

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