Customer Reviews for McKays Hardware LLC
(Distribuidor de U-Haul del vecindario)

337 comentarios

4939 W Ray Rd Ste 10   Chandler, AZ 85226

(480) 496-6510

Horarios de la ubicación

  • Lun. - sáb.: 8 a. m. - 6 p. m.
  • Dom.: 9 a. m. - 4 p. m.
Horario especial
  • 12/24/2021: 8:00 a. m. - 3:00 p. m.
  • 12/25/2021: cerrado
  • 1/1/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(480) 496-6510

4939 W Ray Rd Ste 10
Chandler, AZ 85226

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 8 a. m. - 6 p. m.
  • Dom.: 9 a. m. - 4 p. m.
Horario especial
  • 12/24/2021: 8:00 a. m. - 3:00 p. m.
  • 12/25/2021: cerrado
  • 1/1/2022: cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

DAVID P. 
Clasificación:
4.0

El cliente no dejó un comentario.

DALE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL M. 
Clasificación:
4.0

Your app!!!!!! It NEVER works!!!

Tal Y. 
Clasificación:
5.0

Employees were courteous & extremely helpful.

NICHOLAS C. 
Clasificación:
5.0

Friendly and process very simple

ALBERTO N. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALLEN A. 
Clasificación:
5.0

Had good service with the personnel that helped us, was very polite and understanding.

ROBERT W. 
Clasificación:
4.0

El cliente no dejó un comentario.

ERIC P. 
Clasificación:
5.0

Awesome location, very convenient, knowledgeable staff.

STEWART R. 
Clasificación:
3.0

No need of improvement.Excellent fast friendly service!!!

CARLIN Y. 
Clasificación:
4.0

El cliente no dejó un comentario.

mark F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael H. 
Clasificación:
1.0

Correct inventory and faster service

JEFFREY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arfan A. 
Clasificación:
5.0

Thanks for a quick and easy process!

ELIZABETH S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JORGE H. 
Clasificación:
1.0

Help lay out what the costs are. Rented a $20 flat uHaul and got charged $100 before gas. Wasn't informed of this or how it would be that much.

ANDRES W. 
Clasificación:
5.0

Nothing great place to do business

PAUL R. 
Clasificación:
5.0

The process was simple and eaverything was according to plan. I appreciated the great customer service and efficiency! I totally recommend renting at this location!!!!!!

MARGARET C. 
Clasificación:
5.0

Truck was clean and staff was very helpful

JON G. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANTHONY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel F. 
Clasificación:
5.0

The men that helped us we're kind, courteous knowledgeable, prompt, helpful and oh my, DOG FRIENDLY!! Thanks all for making our move easier!!

Jeralee L. 
Clasificación:
5.0

Guys were friendly and helping

SHARATH A. 
Clasificación:
5.0

Gary is awesome

CARMEN E. 
Clasificación:
1.0

They charged me for gas. And I filled the gas tank pass were I needed to. And they wouldn't give me a refund

CHARLES M. 
Clasificación:
5.0

El cliente no dejó un comentario.

VICTOR D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Danielle B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angel R. 
Clasificación:
5.0

Great people and great service!

John L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS L. 
Clasificación:
5.0

Great place to rent a U-Haul. Gary and his staff were terrific. Highly recommend McKay's True Value.

Kaylee L. 
Clasificación:
5.0

El cliente no dejó un comentario.

NOEL T. 
Clasificación:
4.0

El cliente no dejó un comentario.

KIMBERLY L. 
Clasificación:
5.0

everything went smoothly

ALAN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregorio C. 
Clasificación:
5.0

It was a great experience

Mike Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rachel M. 
Clasificación:
2.0

El cliente no dejó un comentario.

Raeann M. 
Clasificación:
5.0

This place is very helpful, clean, and they also noted the poor condition of the truck and no moving accessories provided from the pick up location.

JOHN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT H. 
Clasificación:
5.0

The best uhaul experience I have had! The last rental before this (30fay earlier) I went to the uHaul location on Chandler Blvd and the truck was scary to drive.

Michael N. 
Clasificación:
5.0

Nothing. It was a nice experience.

DAVID M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ZEESHAN S. 
Clasificación:
5.0

I ended up having a shortage of help for my move and had to extend my reservation. Fortunately for me, the trailer was not reserved for the following day. The change was very easy, and was accomplished with a quick telephone call. Everyone at Mckay's Hardware in Chandler, Az was very understanding and courteous.

John R. 
Clasificación:
1.0

My pickup location was changed the day before to a location further away. When I arrived the truck size I reserved was not available. I took a shorter truck but didn't pay less. This caused me to make more moving trips as everything didn't fit. I had to pay more for increased mileage driven for the increased pickup and drop off distance as well as increased gas used. The excuse given was not to rent a U-Haul at the end of the month.

JOHN K. 
Clasificación:
5.0

This is the 3rd time renting from McKays. What a "top notch" business. They are friendly, professional and super helpful!

LYNN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shiva G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric C. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICE T. 
Clasificación:
5.0

Alls good.

JOHN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN B. 
Clasificación:
4.0

You have charged me $139.50 at the time I reserved the truck. Then you charged me additional $81.43 after I returned the truck filled with fuel and in a good shape. The invoice shows that the total is $81.43. Shouldn't you refund me the pre-charged $139.50 which was an estimated cost? Actually I was very mad about this truck. I'd like you to know that your truck does not have a working A/C on the day that goes over 110 degrees! It was a killing torture and I has a serious heat stroke last night! The headache is still with me right now. It's a very unpleasant experience. Before posting this review, I was trying to write privately to the email address that you provided, 922001_AFM@uhaul.com. But the email was undeliverable! What a customer service! I have no way but posting this comment.

Rueyin C. 
Clasificación:
5.0

They have the best customer service!

DANIEL H. 
Clasificación:
5.0

The staff checked us out quickly and made the checkout process pain free.

Austin W. 
Clasificación:
5.0

El cliente no dejó un comentario.

H. Eric L. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARCELLUS T. 
Clasificación:
4.0

The location was not the one we booked so we used extra gas and more mileage. U-Haul trucks have loose steering and questionable breaking in my experience. I wonder at their safety record.

REBECCA B. 
Clasificación:
4.0

El cliente no dejó un comentario.

OLUSEGUN A. 
Clasificación:
5.0

None every thing was great. Very friendly owner and staff

PAUL R. 
Clasificación:
1.0

I reserved a 26 ft truck 11 days in advance of my move in Queen Creek. The day of the reservation I get a call at 1:50 PM (reservation starts at 3:00 PM) that the truck size I want is not available in Queen Creek and that I have to drive to Chandler to pick up ta 26ft truck. Instead of it taking 15 minutes round trip to get the truck it took 55 minutes one way to pick it up and well over an hour to get back. Essentially wasted 2 hours of my moving time on Friday. The Uhaul representative who called me said your company could cover some of the additional miles. (instead of 8 mile round trip it was around 56miles). When I picked up the truck in Chandler the representative said "The customer who rented the 26ft uhaul truck in queen creek did not return it on time and there is nothing they can do about it." What the fuck is the point of a reservation? Is there any management going on? Any back up plans in the event a truck isn't returned? Your back plan= oh the truck you reserved is not here sucks to suck. Your customer service representative essentially told me piss off drive to chandler and waste your time if you want a truck. Your company didn't give me time to potentially make other plans as I had people helping me move and needed the truck. I asked if I could return the truck to the queen creek location. NOOOO i can't do that b/c its more expensive. When I returned the truck at Ace I mentioned the representative who changed my reservation said your company would compensate me miles for the inconvenience. The Ace representative said the person I talked to on the phone does not have the authority to do that I told him fine just give the bill Im done with your company. the representative then said he would give me 30 miles. Honestly Customer service with your company is joke. So not only did you not hold or reserve a truck for me, your company told me one thing and did another. I incurred a larger cost in mileage and gas not only in the uhaul truck by my personal vehicle also. I am recommending anyone I speak with to not use your company as it was absolute bullshit experience.

BENJAMIN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEVONA A. 
Clasificación:
5.0

Keep up the good work

DANA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHAWN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH B. 
Clasificación:
5.0

Excellent customer service.

SHANNON S. 
Clasificación:
5.0

Hassle free and efficient

SANDRA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CATHY S. 
Clasificación:
5.0

Gary at McKay's is the BEST!

GARY G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Roland S. 
Clasificación:
2.0

El cliente no dejó un comentario.

DENNIS L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Deb M. 
Clasificación:
4.0

The computer system was down when I arrived and I had to wait for the truck.

SUSAN D. 
Clasificación:
5.0

Great service!

Sean B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BROCK L. 
Clasificación:
5.0

Great service!

JUDY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ron R. 
Clasificación:
3.0

Very very slow service. The app did not work at all!!! You can't upload photos!!!

Tal Y. 
Clasificación:
5.0

The people were Awesome!

LEONARD E. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY C. 
Clasificación:
3.0

El cliente no dejó un comentario.

IVAN A. 
Clasificación:
4.0

The pi k uo location was all the way in the back of the building. A bit inconvenient.

Jerome H. 
Clasificación:
5.0

Great service

JUAN M. 
Clasificación:
5.0

Thank you, everything was outstanding. McKays hardware U-haul rental was by far the fastest and friendliest I've ever experienced.

JASON D. 
Clasificación:
1.0

My reservation was for a one-way rental. NOT ROUND TRIP. I was moving 35 miles across town. When I tried to drop off at the location near my apartment I was told I would have a $245 extra charge if I did not return the truck to the place I had rented it. Not impressed.

STACEY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Giriprasad P. 
Clasificación:
5.0

Staff is always friendly and welcoming. Rental is always quick and easy. Can't ask for much more than that!

KAREN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDDIE F. 
Clasificación:
2.0

Online check in and return was horrible. I had so much trouble getting it to accept required photos. I'll never use it again.

Joyce T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyler S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DALE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

KAREN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS L. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

Volver
arriba