Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Super easy pick up and drop off. Great communication too!!!
TIFFANY HAGEMEIER
Rating:
5.0
Customer did not leave a comment.
Caroline Gist
Rating:
5.0
Nice guy
Michael Graham
Rating:
3.0
Customer did not leave a comment.
John Burns
Rating:
5.0
Customer did not leave a comment.
Fred Ahlstrom
Rating:
4.0
Customer did not leave a comment.
Janie Lamie
Rating:
5.0
The guy was so personal and made returning the rv very easy
Christopher Gist
Rating:
5.0
Nothing, you guys have this figured out. Good Job.
Robert Webster
Rating:
5.0
Great guys in Palo Cedro!
Walter Reed
Rating:
5.0
Have the trailer at location reserved and answer phones at said location
Robert Nash
Rating:
5.0
Customer did not leave a comment.
Clauzell Stallworth
Rating:
5.0
Customer did not leave a comment.
Steven Vasquez
Rating:
5.0
Customer did not leave a comment.
Drew Freeland
Rating:
5.0
Customer did not leave a comment.
sam hamann
Rating:
5.0
Customer did not leave a comment.
Dan Hamilton
Rating:
5.0
Great, friendly hometown service! We will be using this location again.
Jacqui Perna
Rating:
5.0
The guy in charge of u-haul here did good by me, no complaints from me whatsoever
Corey Jakes
Rating:
5.0
Great customer service at Mcarthy's equipment.
Rylan Macallister
Rating:
5.0
Customer did not leave a comment.
Fred Ahlstrom
Rating:
5.0
Very friendly!
Ralph Scribner
Rating:
5.0
Customer did not leave a comment.
Katherine Maurer
Rating:
5.0
Customer did not leave a comment.
Thomas Smith
Rating:
5.0
Service is always fast and friendly. The equipment is always ready and clean . I do recommend McCarthy to my friends.
Robert Webster
Rating:
5.0
Customer did not leave a comment.
Timothy johnson
Rating:
5.0
Customer did not leave a comment.
Judy Walker
Rating:
5.0
Customer did not leave a comment.
NicholasS Taylor
Rating:
5.0
Customer did not leave a comment.
Brian Howard
Rating:
3.0
Customer did not leave a comment.
Maria Madrigal
Rating:
5.0
Customer did not leave a comment.
kevin mccarthy
Rating:
1.0
Customer did not leave a comment.
Michael Souza
Rating:
1.0
Charged 3days only had it 2 what bunch of crap
Robert Engle
Rating:
5.0
Customer did not leave a comment.
SANDRA SHORES
Rating:
5.0
Customer did not leave a comment.
Nastassia Dziun
Rating:
2.0
This business is a repair shop for motorcycles and quads. They do UHaul on the side. They do close early at 3pm. Found a note on the door when we arrived to call a # they were out to lunch. Was told to drop the trailer and that they would do the drop off stuff when they got back. Felt unsafe doing that. Was able to use the uhaul app to finish the rental with pictures.
DANIEL GARCIA
Rating:
5.0
The UHaul dealer in my area is great to work with. I do recommend UHaul to my friends.
Robert Webster
Rating:
2.0
Truck was dirty,no dolly, blankets laid loose in back
John Forbes
Rating:
5.0
Nothing - everything great - especially Keith, the owner!
Marti Perry
Rating:
5.0
Customer did not leave a comment.
Steven Vasquez
Rating:
5.0
Pick up was fast, easy, and professional.
Tory Lauerman
Rating:
5.0
Nothing, all was great
SUZETTE RUSH
Rating:
5.0
Customer did not leave a comment.
Nick Pisano
Rating:
5.0
Customer did not leave a comment.
Mike Thomas
Rating:
4.0
The night drop was a little hard to find but otherwise everything went smooth. THANK YOU!!
David Williams
Rating:
5.0
The Company and service is Outstanding
Troy Ingolia
Rating:
5.0
Customer did not leave a comment.
John McFeely
Rating:
3.0
Customer did not leave a comment.
DIANNE PERLA
Rating:
4.0
Customer did not leave a comment.
Jay Komthongpane
Rating:
5.0
My local U-haul outlet always treat me great. They are very professional.
Robert Webster
Rating:
3.0
Customer did not leave a comment.
DAVID PAYNE
Rating:
5.0
Customer did not leave a comment.
Douglas Masnaghetti
Rating:
1.0
Marijuana was in the cargo area of the truck and the blankets were balled up in the passenger seat covered in grass or hay.
james gould
Rating:
5.0
Always great service and helpful.
Fred Ahlstrom
Rating:
5.0
Customer did not leave a comment.
David Williamson
Rating:
5.0
Customer did not leave a comment.
THOMAS S STOCKTON
Rating:
5.0
Awesome! Thank you. :)
Stephani Alexander
Rating:
5.0
Customer did not leave a comment.
Wade Jenkins
Rating:
5.0
Very polite and had everything ready when we arrived. We use Uhaul quite a bit and this location is the best...
Fred Ahlstrom
Rating:
4.0
Customer did not leave a comment.
Tashina Ruppert
Rating:
5.0
Customer did not leave a comment.
Donn Bohl
Rating:
5.0
Customer did not leave a comment.
SCOTT TIKALSKY
Rating:
5.0
Kevin was awesome!
Rob White
Rating:
5.0
Customer did not leave a comment.
Yolanda Bowman
Rating:
2.0
The personel were great. However, I was not informed that cash was not accepted. I had to make 2 trips back to town because after the first, I was told a deposit was now required.
This rental took over 2 hours to complete. Again, the personel were wonderful but it was the input to the computer that kept changing. The program needs to be updated and more clear.
Salvador Bologna
Rating:
5.0
Customer did not leave a comment.
Anthony Calabrese
Rating:
5.0
Customer did not leave a comment.
John Miranda
Rating:
3.0
Customer did not leave a comment.
jerry little
Rating:
3.0
Customer did not leave a comment.
FRANKLIN GROSCH
Rating:
5.0
great place to do business
PAUL MAUN
Rating:
5.0
Customer did not leave a comment.
rosalie langston
Rating:
4.0
Customer did not leave a comment.
Cherry McCabe
Rating:
5.0
Couldn't find the location and realized I had passed it but once I located it everything was great.
Rufina Gonzales
Rating:
5.0
Customer did not leave a comment.
jerry arnold
Rating:
5.0
We had to keep the truck longer and the gentleman was very understanding
SHIANN HILLENBURG
Rating:
4.0
Customer did not leave a comment.
Daryl Aberle
Rating:
5.0
Just wish the customer before us had returned the truck on time so we didn't have to lose a half days reservation waiting on them.
Justin Bruce
Rating:
5.0
Customer did not leave a comment.
Daniel ventress
Rating:
5.0
This was a perfect transaction.From beginning to end the service was
top notch.
Larry Spurlin
Rating:
5.0
Did after hours drop off. Easy, had return receipt before expected.
mary goldthwaite
Rating:
5.0
Customer did not leave a comment.
Kathleen Clementson
Rating:
5.0
Customer did not leave a comment.
Cindy Rachman
Rating:
5.0
Not a thing.
dominic ihler
Rating:
5.0
Customer did not leave a comment.
Jim Ross
Rating:
5.0
Could not do much better than the experience we had from reserving the unit to renting it.
dominic ihler
Rating:
5.0
Customer did not leave a comment.
jerry arnold
Rating:
5.0
Nothing
gil moegerrle
Rating:
5.0
Customer did not leave a comment.
jerry arnold
Rating:
5.0
Mr. McCarthy is the standard for rental service - knows the products, listens to the customer, wants to serve. Have him train your other site managers. :) Gil Moegerle
gil moegerrle
Rating:
5.0
Customer did not leave a comment.
DAVID PHILLIPS
Rating:
5.0
Excellent service.
KENNETH MURDOCK
Rating:
5.0
Customer did not leave a comment.
Richard LaFayette
Rating:
5.0
Best uhaul rental place I have ever used!
NICK JONES
Rating:
5.0
Customer did not leave a comment.
jerry arnold
Rating:
5.0
Customer did not leave a comment.
DAVID COAN
Rating:
5.0
Use this location often, always great customer service.