How about not being so hasty to cancel a reservation??? My first was canceled so I had to go through the whole process all over again! Fortunately this location had plenty of trailers. If there had been only one, and someone would have left with It, it would have left me in a serious bind!!! How about using a person's history before making a decision like that??? Have I ever not shown up? I'll close with a question. Do these surveys do any good? I rent at least twice a year, I forget the date, but I had a guaranteed on line reservation at Shawn Mart/39666, I get there and no one was there to help me pick up my rental!!! Did I get $50, no, didn't even get an apology for the problems that caused me!!!Charles P.
Customer Reviews for Mcbrides Auto Performance&Tire
(Distribuidor de U-Haul del vecindario)
McComb, MS 39648
(Next to Pepsi Plant)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 5 p. m.
- Sáb. - dom.: cerrado
- 7/1/2022 - 7/4/2022: cerrado
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.ronny W.
The staff was excellent and very helpful!!Juanta V.
El cliente no dejó un comentario.Chelethea T.
El cliente no dejó un comentario.CHRISTOPHER E.
Didn't use the dolly because one of the straps was missing and make sure you know what item number you have on your lot because I was giving on dolly that was even out on the lot then the other one were missing a strap when I realized the strap was missing it was after hours and I had to found another way to move the vehicle I was trying to move.Tyronica W.
Great folks, Truck was ready when arrived, 30 pads folded and ready to go, and owner very communicative which is very helpful.Robert M.
Everything worked out great. Truck was ready, had 30 pads ready to go. Checkout was quick. Owner very communicative-always appreciative in the digital world......Robert M.
The truck needed to be wiped down and vacuumed. I cleaned before we started our trip.lyntte R.
The cab floor wasnt ckean on the passenger side had mud on the entrance side.Shenita W.
Great ServiceVincent C.
El cliente no dejó un comentario.carrie F.
El cliente no dejó un comentario.Steffie P.
El cliente no dejó un comentario.lakitcha S.
El cliente no dejó un comentario.VALIN A.
El cliente no dejó un comentario.jeffemy T.
Staff was extremely helpful in the process and finding us a location to drop it off in Texasdonna E.
El cliente no dejó un comentario.Tim K.
Over all was ok didn't have a ramp and to rent dollie separately which I thought came with truck I will rent again from here thanksLurnell P.
El cliente no dejó un comentario.Vickie W.
El cliente no dejó un comentario.SAMMY R.
El cliente no dejó un comentario.Douglas S.
Nothing everything was perfectchristy B.
El cliente no dejó un comentario.Celina W.
They worked with us very well. They helped in very way they could.Dorthy S.
Check the tires. There was one that only had 20lbs of air and it was suppose to have 65. Also, when I called them and told them it need air they said to bring it in and they would change it. I think I would have been better to have them come and change it at my location. What if it was totally flat? They said to get some air in it...that is dumb... what if I couldn't get air??Candy M.
El cliente no dejó un comentario.Charletti R.
The only problem I have with this location is that it's far too much to ask the customer to do the hookup. Then expect us to send pictures to make sure it's right. There are women and older people that might not be able to lift a trailer to connect it.KENDALL A.
Have more people like Mr. T. Douglas. He WENT the extra extra mile to help me.. Thank you Mr. T. Douglas... and thank you Uhaul. company.SHARON R.
The young man that assisted us appeared to be working alone. He worked hard to keep things orderly, despite his work conditionsCheria L.
the truck worked just as we wanted.Charles T.
El cliente no dejó un comentario.Dora Y.
El cliente no dejó un comentario.bertha C.
El cliente no dejó un comentario.Marcus G.
I keep getting lost, she Keep giving directions and never once did we feel we were doom. Thank you so much. For your kindness, and patience. Florence. See you next time.florence F.
Clean the tucksRebecca G.
Just continue providing excellent service and such well maintained equipment. Our truck never gave us even a hint of a problem. It drove and handled extremely well and the gas mileage for a 26' vehicle with a three bedroom load was much better than we anticipated. Thanks to U-Haul and both agents for such a pleasant experience.gregg H.
El cliente no dejó un comentario.Raymond R.
The phone app was horrible when trying to return the truck.Melissa H.
El cliente no dejó un comentario.dilly R.
Everything was excellenttakesha I.
El cliente no dejó un comentario.Barry S.
El cliente no dejó un comentario.denise B.
I was shocked that a $19.95 truck rental that I used for 12 miles had a final cost of approximately $50. The advertised price is very misleading. The $50 did not include the $10 in gas. So what I thought would be a total cost of about $30, including gas, was twice the amount. BTY, there were charges on the final bill that I was not informed about up front.patrica F.
El cliente no dejó un comentario.keith C.
El cliente no dejó un comentario.RICHARD W.
I dropped off on Saturday when they were closed, but the drop off was easy.DWIGHT A.
My complaint is not with the location but UHual in general. This is not where I reserved to pick up my truck. The customer service rep in the central location was rude. Ended up having to go 30 miles further each way , so an additional 120 mile charge plus gas and had to pay for an extra day so I would be sure I had the truck or I was going to lose my moving crew I hired. Ended up costing more than double what I thought I was going to pay. Very upset about the entire ordeal.Katie Y.
This location was rude, wouldn't recommend this place to anyonestevie S.
El cliente no dejó un comentario.JAMES A.
Great job. They were prompt and attentive to my rental. I was in and out in 20 minutes. Clerk also checked the machine worthiness for good tires noting the distance I was pulling it. I appreciated that!!! GraciasDetlef B.
El cliente no dejó un comentario.AURELIA M.
The location was convenient.eddie M.
I asked to drop the trailer off in Liberty, MS. That was fine until I went to pick it up. I was told I'd have to return it to McComb, MS, some 30 miles away. I visited 3 U-Haul return places before I could get someone to take the return.Kerry R.
El cliente no dejó un comentario.Deondra C.
El cliente no dejó un comentario.james B.
El cliente no dejó un comentario.DAVID W.
El cliente no dejó un comentario.deangelo H.
El cliente no dejó un comentario.SYLVIA B.
El cliente no dejó un comentario.Robbie M.
El cliente no dejó un comentario.Brandi H.
No Worries at the Location ~ ALL GOOD!SAMUEL B.
El cliente no dejó un comentario.james H.
El cliente no dejó un comentario.curtis B.
El cliente no dejó un comentario.john B.
Arrive at 8am I said good morning the store manager said I'll be with you. 2 customers came in behind me 5 minutes later and she assisted the 1st, I explained to her that I was next in line and the customers behind me said his next, she still didn't acknowledge that. Poor serviceEric C.
The utilization of the U-Haul mobile app and pickup process was a NIGHTMARE ~ Absolutely RIDICULOUS ~ Overly BURDENSOME ~ The process is poorly designed and ill-suited for anyone attempting to utilize this method while standing in parking lot on a cell phone, taking photographs and attempting to navigate the multiple required tasks ~ Due to these issues, we will NOT be utilizing this service in the future and will consider Ryder when we need to rent a truck or trailer from a facility that may not be open with an employee on duty. This is NOT the fault of McBride's Auto, but clearly a problem with U-Haul.Sam B.
El cliente no dejó un comentario.james H.
El cliente no dejó un comentario.DANNY A.
Oil light was on through out tripjoda H.
All Good / McBride's offers outstanding, polite. professional service ~Sam B.
The services provided were absolutely satisfying...thank you so muchabbie Q.
El cliente no dejó un comentario.Ronald T.
El cliente no dejó un comentario.alfred S.
Very helpful and pleasant.Ronald T.
The lady name was so good and very helpful , also she is kind and very good with customer I did like her as a good employee, really good investment for beautiful asset.Ashok P.
Poor customer service Not very friendlylegacy globel K.
El cliente no dejó un comentario.SUSANNE G.
El cliente no dejó un comentario.Carolyn F.
Very nice people and very helpful. Will only rent Uhauls from them locally in the future.Natalie M.
El cliente no dejó un comentario.TRACY S.
El cliente no dejó un comentario.Oshea C.
The front cab was clean but cargo area not cleaned .Al Z.
Great service, saved us a lot of time and our movers some backbreaking work. Well worth the cost for an in town move. Thanks,benniea F.
El cliente no dejó un comentario.ShaRonda M.
El cliente no dejó un comentario.tracy K.
El cliente no dejó un comentario.Ruth P.
El cliente no dejó un comentario.Thomas V.
Never met anyoneCHARLES H.
El cliente no dejó un comentario.CRAIG H.
Only drove truck approximately 50 miles and was charged for 85 miles.kimbley D.
McBride's was GREAT. Nice, clean equipment, fast service and no unpleasant surprises.John R.
Great experience no complaintschristena W.
El cliente no dejó un comentario.Raymond G.
There are several dealers in this area. These people close up early, leaving McBride's the only dealer open, even though they have excess equipment to rent. This puts all the strain on McBrides. There should be something that could be done to improve this situation.Edward R.
El cliente no dejó un comentario.Diane E.
El cliente no dejó un comentario.larry L.
When a customer return the U-Haul expectations of the vehicle should be clean, so when the customer goes to rent a U-Haul it should be clean! The U-Haul I rented was not clean and had roaches, and do not have roache, so therefore it's possible I can have them in my furniture now. Not good at all!tamara C.
El cliente no dejó un comentario.denis T.
El cliente no dejó un comentario.windy T.