Customer Reviews for McFarland 400 Storage
(U-Haul Neighborhood Dealer)

1,932 reviews

215 McFarland Pkwy   Alpharetta, GA 30004

(770) 752-0401

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(770) 752-0401

215 McFarland Pkwy
Alpharetta, GA 30004

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–3 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

The truck was dirty on the inside, the windshield was not clean and required me to clean it due to being so hard to see out of, exhaust hanger came loose and banged around while driving, the windshield gasket was pealing off, the drivers door was very leaky and loud thus there might be a issue with the door or its seal, and the gas cap came apart in my hands when I refilled the tank.

David Richards 
Rating:
5.0

Customer did not leave a comment.

Mark Lassetter 
Rating:
5.0

Everything was perfect!

Clint Roberts 
Rating:
5.0

Customer did not leave a comment.

Ron King 
Rating:
5.0

Customer did not leave a comment.

Stephen Collins 
Rating:
5.0

Customer did not leave a comment.

DERRICK ECHOLS 
Rating:
5.0

Customer did not leave a comment.

Brian O'Reilly 
Rating:
5.0

Customer did not leave a comment.

Latashia Jenkins 
Rating:
5.0

Clean and the representative came out as soon as I arrived and he knew my name … was anticipating my arrival.

ANTHONY SHIRLEY 
Rating:
2.0

There was no visual signage indicating the location of the business; the driveway entrance was obscured and the sign had faded to invisibility. The business was up a hill and not visible from the highway. We passed by several times without knowing we had passed the business. The key drop box had been covered with a trash bag and sealed with duct tape, with no indication of an alternative where the key should be dropped instead. The office of the business was locked and closed despite it being during posted business hours. A phone call to the posted office phone number yielded only voice mail with no further instructions. Drop off was an unnecessarily frustrating and lengthy experience.

Kelly Howard 
Rating:
3.0

The online check in process should be easier

FABRINA PARKER 
Rating:
5.0

Customer did not leave a comment.

Narendran Subburaj 
Rating:
5.0

Customer did not leave a comment.

Yanina Evelyn 
Rating:
5.0

Customer did not leave a comment.

Eric OMalley 
Rating:
5.0

Customer did not leave a comment.

Michael Kowalchik 
Rating:
5.0

Customer did not leave a comment.

Teresa Austin 
Rating:
4.0

Customer did not leave a comment.

Kris Leszczynski 
Rating:
5.0

Great service & staff. Used this location several times.

JEFF THOMAS 
Rating:
5.0

Customer did not leave a comment.

Rick Ruggiero 
Rating:
3.0

Customer did not leave a comment.

Denetra Chanel Hurt 
Rating:
5.0

Excellent, professional experience - made rental super fast and esay. Will absolutely use again.

Robert Williams 
Rating:
5.0

Nothing, the process was quick and efficient and the employee was helpful and friendly

James Westcott 
Rating:
5.0

Always friendly and helpful, thanks

james williams 
Rating:
5.0

Great service

juan roca 
Rating:
5.0

Customer did not leave a comment.

robert cann 
Rating:
5.0

Customer did not leave a comment.

Theuns Steyn 
Rating:
3.0

Truck had no windshield fuild and the windshield was very dirty

Rudi Azimullah 
Rating:
4.0

Customer did not leave a comment.

Alan Meunier 
Rating:
5.0

Customer did not leave a comment.

Landon Springs 
Rating:
5.0

Customer did not leave a comment.

Robert French 
Rating:
5.0

This place is awesome. Great customer service. Shawn is to be highly commended for the service and his professionalism.

Julie Sublette 
Rating:
5.0

Customer did not leave a comment.

Trevor Durham 
Rating:
1.0

I returned the equipment during business hours and did not realize I ran in a puddle in which the male worker was not there to check me out. I was then charged a $50 cleaning fee in which I would have taken the truck down the street and cleaned myself. The male worker cursed me out when I asked about the late charge. He also left me an aggressive vm after I hung up with phone during his poor customer service. I informed customer service and the manage in that area should be calling me this week.

NASHON WILLIAMS 
Rating:
4.0

Customer did not leave a comment.

Tim Bell 
Rating:
5.0

Everything with the check out process was super smooth and the gentleman that helped me was very helpful and polite

Christy Louella 
Rating:
3.0

Location changed 3 times in 3 days. Showed up to one location to get uhaul and they didn’t have it. Had to call uhaul to find another location. Had people waiting to help us move and had to deal with finding uhaul and driving somewhere else to pickup. Uhaul is very unpredictable, not dependable, ridiculous to deal with. Have had this problem many times in future.

Tammy Coogler 
Rating:
5.0

Drop off process was after hours. Process was very simple and had ample parking

Janet Watson 
Rating:
5.0

Customer did not leave a comment.

Brett Todd 
Rating:
5.0

Customer did not leave a comment.

Wally J Moon 
Rating:
5.0

All was great! Thank you!

Tifani Backstrom 
Rating:
5.0

Customer did not leave a comment.

Chris Colbert 
Rating:
5.0

Customer did not leave a comment.

Todd Crowder 
Rating:
5.0

Customer did not leave a comment.

Jon Moore 
Rating:
4.0

Customer did not leave a comment.

Kenneth Brook 
Rating:
5.0

Customer did not leave a comment.

Christa Brown 
Rating:
5.0

Customer did not leave a comment.

JOE SHEA 
Rating:
5.0

Excellent renting experience as always AAA STAFF

CHRISTOPHER DUNLOP 
Rating:
5.0

Customer did not leave a comment.

Teresa Sherrill 
Rating:
5.0

Customer did not leave a comment.

brad mcknight 
Rating:
4.0

N/A

KEITH BREWER 
Rating:
1.0

For little plant mix spills, he charged 50$ cleaning fee

Chandrasekaran Ramasamy 
Rating:
3.0

Have the office open so the customer can sit down and wait out of the cold.

Catina Cloy 
Rating:
5.0

Shane is The Bomb! He was so helpful and kind and easy to work with. I had all kinds of scheduling to coalesce and his professionalism made my move glide along seamlessly. I have worked with him before and he and Rachel were both the epitome of #1 customer service!!! I recommend them without hesitation!!!

Jeannie Richardson 
Rating:
5.0

Customer did not leave a comment.

Christopher Johnson 
Rating:
5.0

You’re good

BILL VOGEL 
Rating:
5.0

Customer did not leave a comment.

Mark Smith 
Rating:
5.0

Customer did not leave a comment.

Evan Schwartz 
Rating:
5.0

N/A

JOY GOULDING 
Rating:
5.0

Customer did not leave a comment.

James Finch 
Rating:
5.0

Very friendly and appreciated help booking up the trailer, plus swapping out for the truck when trailer was too small. Excellent management!

DUANE PRIDDY 
Rating:
5.0

Customer did not leave a comment.

Brian Greenberg 
Rating:
5.0

Customer did not leave a comment.

Sathish Kumar 
Rating:
5.0

Customer did not leave a comment.

Robert Spooner 
Rating:
5.0

Customer did not leave a comment.

Chris Clarkin 
Rating:
5.0

Always professional and reliable

Philip Louis 
Rating:
5.0

Customer did not leave a comment.

Bill Casey 
Rating:
5.0

Very quick and easy pickup and return. Friendly staff

Bob Maples 
Rating:
5.0

Excellente Service in a very friendly environment. Easy check in a out.

Wilmer Puerta 
Rating:
5.0

Customer did not leave a comment.

JIM GASTAUER 
Rating:
5.0

Customer did not leave a comment.

Pradeep Kumar Kadire 
Rating:
5.0

Customer did not leave a comment.

JOHN HODGE 
Rating:
5.0

Customer did not leave a comment.

Carmela Natale 
Rating:
5.0

Customer did not leave a comment.

Christina Hubbard 
Rating:
5.0

Customer did not leave a comment.

GEOFREY RIBYAT 
Rating:
5.0

Thank you!

DONALD ST James 
Rating:
5.0

Not a thing

GAIL AL-ZAHRANI 
Rating:
4.0

Customer did not leave a comment.

mary jones 
Rating:
5.0

Simply awesome!! Thanks Shane!!

KEITH WALKER 
Rating:
5.0

Shane was awesome! He helped check me in and helped me hook up the trailer. He was a great help and a good guy to be around.

Russell Megenity 
Rating:
5.0

Customer did not leave a comment.

Vivian Brown 
Rating:
5.0

Great service!!!

Larry Bobo 
Rating:
4.0

Customer did not leave a comment.

THOMAS BOHAN 
Rating:
5.0

Customer did not leave a comment.

Barry Hancock 
Rating:
4.0

Customer did not leave a comment.

Jay Eibler 
Rating:
5.0

Customer did not leave a comment.

Raam Sharma 
Rating:
5.0

Great process, very efficient

Brandy Golden 
Rating:
5.0

Very easy process. Both purple that helped were super nice. That's why I keep going back.

JOHN WATERS 
Rating:
5.0

Customer did not leave a comment.

jean holley 
Rating:
4.0

Customer did not leave a comment.

Keaton Shoell 
Rating:
5.0

Customer did not leave a comment.

Paul Shellman 
Rating:
5.0

The two gentlemen I dealt with were both first class! Great overall experience.

CLIFF YORK 
Rating:
5.0

Shane is professional and efficient

Lawrence Johnson 
Rating:
5.0

Customer did not leave a comment.

Richard Burns 
Rating:
3.0

Customer did not leave a comment.

Ashley Holland 
Rating:
5.0

Customer did not leave a comment.

David Cinesi 
Rating:
5.0

Customer did not leave a comment.

Manoj Varghese 
Rating:
5.0

Customer did not leave a comment.

SCOTT JOHNSON 
Rating:
4.0

Customer did not leave a comment.

nabeel shamsi 
Rating:
5.0

Always great service and friendly staff.

OMADAT SEELOCHAN 
Rating:
5.0

we have a storage unit there and worked out great. Andrew helped make sure I still had the the right sized truck @5pm due to some size restrictions where we were moving to

Matthew Kreitner 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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