It took a few minutes to get the information into the app. The trailer hook-up was quick! Returning the trailer was just as easy!
David B
Customer Reviews for MC Automotive Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It was a bit creepy this time. Change of pickup location with a one day notice in Tucson. No rented pads because of change. Drop-off disaster because app could not read location after initial try and many other attempts. I do live in a bit of a remote area. All worked out! You all are great even when circumstances get funky. Thank you!
Daniel SYou can't improve perfection
Vicky STell the customer what her total is going to be at the and if there's any extra charges just explain why
Itzia AVery nice and professional. Thank you!
CATHERINE BOther locations more convenient
William AI took picture of the gas that was replaced and after the Man sat in the truck with it running for ten minutes I get charged over 50 dollars which I am very upset about.
Shannon PI ordered a 15’ truck and a car dolly. 2 days after the order I was told I had to go to 2 different locations, neither the original location to get the truck and car dolly. The air conditioner needs to be serviced. I went warm on us in the Arizona desert.
Eric RThe employee who helped e was great. The equipment was crap. The trailer would not pull well at all. The right wheel was attached but wobbled. Either the axle was bent or the tire was installed incorrectly. The trailer shook violently over 20 mph. I had to drive 30 minutes to another location to exchange it. The employee on Grant street was great, 2nd trailer was fine
Paul SIt was a little hard to find at the strip mall address, signage was hard to see.
BARBARA HI was charged twice for this rental. Also was charged for the insurance in which I had declined.
Shannon RVery helpful staff, answered all questions to enable an easy pickup
Enrique RPersonnel were very friendly and helpful.
Nyle JMike was very friendly there. Clean place, easy to find, easy to park. The process was simple, friendly and straightforward.
Robert BMc autoworks did a great job and everything turned out perfectly
JANINE HGreat customer service and very friendly service
Gary GStaff was great, location a little bit out of the way and a bit congested.
Carl MThanks Mark for the excellent customer service
Lee REven though it was Saturday and they were closed he was there so took the truck.
crystal nThe location was excellent. The mobile signin process was longer than expected.
Perry B