The front end of that truck needs repacing or tighten on bad roads on in wind there was lots of play in steering
David Marriott
Customer Reviews for Maxx Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Lights were not working on the trailer
Ken CastrucciHave used this location before, no problems. This time I replaced gas to level more than rec'd. I went 26 miles and refilled 2.3 gallons just down the street before returning. I didn't have fuel verified since it was on full. My fault. When invoice was emailed, I was charged $9 for 2 gallons of gas. 1/8 tank. Called them about this charge and they were supposed to check on it. Never heard. Was wondering if this was just a simple mistake or if they make it a habit of padding the bill. Probably will not use again.
Gerald HerrickProfessional, friendly staff!
Vadim PozdeyevEASY process, only hesitation was that not a slam dunk that would "accept the drop-off" FYI, a UHaul location on a Google search on Central Avenue was the first place we drove to (1 mile closer), but it did not exist physically.
Dave JohnstonUna Excelente Atención, Una Rapidez Buenísima y el Camión Limpio, Recomendado 100%
mayerling gonzalezTell customers up front that gas gauge readings are exact and they should note it or take a picture accordingly so when the vehicle is returned there are no additional unexpected charges or surprises.
Gary MaggiVery good customer service representative but the location is small and difficult to get around. The people are great to work with.
DENNIS HACKENBRACHTEverything was great. Thanks
Gerald HerrickGreat people. Nice. Quick service
Willie OctavianCustomer service was professional and courteous
William GrisantiI especially liked the service at the desk. The attendant was very accommodating. Answered all my questions. Just overall very nice.. the whole experience was very easy.
Barbara TierneyGreat customer service
Tony MastinYou need to let it be know that t would be a charge of you drop off a uhal at a different location. You can’t just change people without letting them know it’s a fee for not bringing it back to the same location.
Jakerria NorrisIsaiah was awsome with scheduling and pickup. He assured me that my car was safe during my rental. Return with a different gentleman was just as good. Swift, yet friendly. I only regret not learning his name. Inside store was surprisingly nice and orderly. Very nice experience.
Suzanne TeicherThe truck wasn’t swept out. The process online to get verified should be done before done before the moment of pickup. I had my ride to the pick up waiting on me for an hour to make sure I got through the online verification.
Joshua HeitmanThere was no designated parking spot. If there was it was congested and not easy to access because of being on a very busy main road
luke mccluskeyI rented a $20 vehicle 10-in truck I had the truck for 4 hours and I was charged $300 and I will be disputing this transaction with my bank after I report this to the better Business bureau
Jiamyia HigdonGreat customer service
jamie riddleNo complaints all went well.
Henry LambKeep it you you good
Dipak PatelVery good
Ricardo Pino GonzalezVery helpful staff. Truck was brand new. Great experience for needing a pickup truck for a few hours!
Georgene MatthewsTruck smelt of cigarette smoke, had to dive with the windows open, needs proper cleaning!
Dave HerringHave a line specifically for people that have done a complete pre check in. Had to wait for the 7 people in front of me that did not pre plan. Other then that Great...
zachary brownFill the gas beforehand
John BUNGERThe guy was friendly and helped us get the trailer connected to the truck. That’s a big thing when you aren’t sure how to do it.
Roger DavisRecommend to everyone
LUBOMIR BORATKOI don't think it's fair to charge a whole day for being one hour and 15 minutes late want rent again
MELLOWESE JOHNSONThat truck is a catastrophe. The gear lever is damaged. I had a bad experience with that truck.
Frank Vasquez ValdezGet help moving trailers around before you hurt yourself.
ELLIS JOINEREverything was great. The front desk gentleman was very professional and helpful
Andrei PotapenkoThe inside was a little dirty with tissues, debris and rocks in the back of the van but manageable. I layer down my blankets to not get my items dirty.
Julianne Maria BoschVery professional and pleasant.
Cheryl MillerService was professional, efficient and friendly. I have used this location many times in the past and it would/will be my "go to" location in the future. I have no hesitation in recommending it to others.
Keith BonfieldBusiness can work on not scamming customers $150 in damages (that didn't occur) and then sending pictures of damaged vehicles from June of 2022.
Emily Bauman RiddleAlways an ease at this location for my U haul needs!!! Very helpful staff!!
Miguel colonVery helpful people
Kristina KiddI have used Maxx over and over again because of their personnel. They are professional and down-to-earth.... real and understanding of my time and needs. Communicating this last time was great.
Anita R Drummomd