Customer Reviews for Maxx Auto Sales
(U-Haul Neighborhood Dealer)

341 reviews

1835 N Washington Blvd   Sarasota, FL 34234

(941) 954-3164

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(941) 954-3164

1835 N Washington Blvd
Sarasota, FL 34234

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

The front end of that truck needs repacing or tighten on bad roads on in wind there was lots of play in steering

David Marriott 
Rating:
5.0

Customer did not leave a comment.

Charlie Capuano 
Rating:
4.0

Customer did not leave a comment.

Vladyslav Volobuiev 
Rating:
4.0

Lights were not working on the trailer

Ken Castrucci 
Rating:
2.0

Have used this location before, no problems. This time I replaced gas to level more than rec'd. I went 26 miles and refilled 2.3 gallons just down the street before returning. I didn't have fuel verified since it was on full. My fault. When invoice was emailed, I was charged $9 for 2 gallons of gas. 1/8 tank. Called them about this charge and they were supposed to check on it. Never heard. Was wondering if this was just a simple mistake or if they make it a habit of padding the bill. Probably will not use again.

Gerald Herrick 
Rating:
5.0

Professional, friendly staff!

Vadim Pozdeyev 
Rating:
5.0

Customer did not leave a comment.

Cody Palmer 
Rating:
4.0

EASY process, only hesitation was that not a slam dunk that would "accept the drop-off" FYI, a UHaul location on a Google search on Central Avenue was the first place we drove to (1 mile closer), but it did not exist physically.

Dave Johnston 
Rating:
5.0

Customer did not leave a comment.

Sheila Reine 
Rating:
5.0

Una Excelente Atención, Una Rapidez Buenísima y el Camión Limpio, Recomendado 100%

mayerling gonzalez 
Rating:
5.0

Customer did not leave a comment.

John Calvin 
Rating:
5.0

Customer did not leave a comment.

Ralph Almaraz 
Rating:
4.0

Customer did not leave a comment.

Trish Peaster 
Rating:
5.0

Customer did not leave a comment.

BILL MANNIX 
Rating:
2.0

Tell customers up front that gas gauge readings are exact and they should note it or take a picture accordingly so when the vehicle is returned there are no additional unexpected charges or surprises.

Gary Maggi 
Rating:
5.0

Customer did not leave a comment.

Ernie Schmucker 
Rating:
4.0

Customer did not leave a comment.

Ian Marks 
Rating:
4.0

Customer did not leave a comment.

Donald Hicks 
Rating:
5.0

Customer did not leave a comment.

Hereman Martinez 
Rating:
5.0

Customer did not leave a comment.

Sean McLaughlin 
Rating:
4.0

Customer did not leave a comment.

Joel Burkland 
Rating:
5.0

Customer did not leave a comment.

Eric Anderson 
Rating:
5.0

Very good customer service representative but the location is small and difficult to get around. The people are great to work with.

DENNIS HACKENBRACHT 
Rating:
5.0

Customer did not leave a comment.

MICHAEL YOUNG 
Rating:
5.0

Everything was great. Thanks

Gerald Herrick 
Rating:
5.0

Great people. Nice. Quick service

Willie Octavian 
Rating:
5.0

Customer service was professional and courteous

William Grisanti 
Rating:
5.0

Customer did not leave a comment.

LISA FLYNN 
Rating:
5.0

Customer did not leave a comment.

Michael Mancini 
Rating:
5.0

Customer did not leave a comment.

Anthony Paralta 
Rating:
5.0

Customer did not leave a comment.

Steph coachman 
Rating:
4.0

Customer did not leave a comment.

Melissa McCoy 
Rating:
5.0

Customer did not leave a comment.

MONTE CARNEAL 
Rating:
5.0

I especially liked the service at the desk. The attendant was very accommodating. Answered all my questions. Just overall very nice.. the whole experience was very easy.

Barbara Tierney 
Rating:
5.0

Customer did not leave a comment.

Jenna Quigley 
Rating:
5.0

Great customer service

Tony Mastin 
Rating:
2.0

You need to let it be know that t would be a charge of you drop off a uhal at a different location. You can’t just change people without letting them know it’s a fee for not bringing it back to the same location.

Jakerria Norris 
Rating:
5.0

Customer did not leave a comment.

WILLIAM TRAVERS 
Rating:
5.0

Isaiah was awsome with scheduling and pickup. He assured me that my car was safe during my rental. Return with a different gentleman was just as good. Swift, yet friendly. I only regret not learning his name. Inside store was surprisingly nice and orderly. Very nice experience.

Suzanne Teicher 
Rating:
5.0

The truck wasn’t swept out. The process online to get verified should be done before done before the moment of pickup. I had my ride to the pick up waiting on me for an hour to make sure I got through the online verification.

Joshua Heitman 
Rating:
5.0

Customer did not leave a comment.

Samuel Canete 
Rating:
3.0

There was no designated parking spot. If there was it was congested and not easy to access because of being on a very busy main road

luke mccluskey 
Rating:
4.0

Customer did not leave a comment.

Lane Kelly 
Rating:
3.0

Customer did not leave a comment.

Les Ireland 
Rating:
1.0

I rented a $20 vehicle 10-in truck I had the truck for 4 hours and I was charged $300 and I will be disputing this transaction with my bank after I report this to the better Business bureau

Jiamyia Higdon 
Rating:
5.0

Great customer service

jamie riddle 
Rating:
2.0

Customer did not leave a comment.

Gregory Stead 
Rating:
5.0

Customer did not leave a comment.

Danielle Perlberg 
Rating:
5.0

Customer did not leave a comment.

neil frank 
Rating:
5.0

Customer did not leave a comment.

Sureyk Bernal 
Rating:
4.0

Customer did not leave a comment.

Kevin Voigt 
Rating:
5.0

No complaints all went well.

Henry Lamb 
Rating:
3.0

Customer did not leave a comment.

Toni Pinto 
Rating:
4.0

Customer did not leave a comment.

joey griffin 
Rating:
5.0

Customer did not leave a comment.

Elida Flores Chang 
Rating:
5.0

Keep it you you good

Dipak Patel 
Rating:
4.0

Customer did not leave a comment.

Giancarlo Levrio 
Rating:
4.0

Customer did not leave a comment.

David Grove 
Rating:
3.0

Customer did not leave a comment.

Edward White 
Rating:
5.0

Customer did not leave a comment.

Carla Helm 
Rating:
5.0

Very good

Ricardo Pino Gonzalez 
Rating:
5.0

Customer did not leave a comment.

Chad McGowan 
Rating:
3.0

Customer did not leave a comment.

Spencer William Brielmaier 
Rating:
4.0

Customer did not leave a comment.

dawnyelle singleton 
Rating:
3.0

Customer did not leave a comment.

William Fitzgibbons 
Rating:
5.0

Customer did not leave a comment.

SPENCER RIDINGS 
Rating:
5.0

Customer did not leave a comment.

Paul Leslie Knause 
Rating:
5.0

Very helpful staff. Truck was brand new. Great experience for needing a pickup truck for a few hours!

Georgene Matthews 
Rating:
5.0

Customer did not leave a comment.

John Miller 
Rating:
4.0

Customer did not leave a comment.

Joseph Pepe 
Rating:
3.0

Truck smelt of cigarette smoke, had to dive with the windows open, needs proper cleaning!

Dave Herring 
Rating:
5.0

Have a line specifically for people that have done a complete pre check in. Had to wait for the 7 people in front of me that did not pre plan. Other then that Great...

zachary brown 
Rating:
5.0

Customer did not leave a comment.

william orlando 
Rating:
5.0

Customer did not leave a comment.

bob hite 
Rating:
5.0

Customer did not leave a comment.

Adam Kalmar 
Rating:
4.0

Fill the gas beforehand

John BUNGER 
Rating:
5.0

The guy was friendly and helped us get the trailer connected to the truck. That’s a big thing when you aren’t sure how to do it.

Roger Davis 
Rating:
4.0

Customer did not leave a comment.

Alberto Teijelo 
Rating:
5.0

Recommend to everyone

LUBOMIR BORATKO 
Rating:
5.0

Customer did not leave a comment.

Jonathan Rodriguez 
Rating:
4.0

Customer did not leave a comment.

Kimberly Smrekar 
Rating:
5.0

I don't think it's fair to charge a whole day for being one hour and 15 minutes late want rent again

MELLOWESE JOHNSON 
Rating:
5.0

Customer did not leave a comment.

Alexis Dye 
Rating:
5.0

Customer did not leave a comment.

Jill Allen 
Rating:
5.0

That truck is a catastrophe. The gear lever is damaged. I had a bad experience with that truck.

Frank Vasquez Valdez 
Rating:
4.0

Customer did not leave a comment.

CESAR RODRIGUEZ 
Rating:
5.0

Customer did not leave a comment.

Victor Llaverias 
Rating:
5.0

Customer did not leave a comment.

Jackie Tillery 
Rating:
3.0

Get help moving trailers around before you hurt yourself.

ELLIS JOINER 
Rating:
5.0

Customer did not leave a comment.

John Seitz 
Rating:
5.0

Everything was great. The front desk gentleman was very professional and helpful

Andrei Potapenko 
Rating:
5.0

The inside was a little dirty with tissues, debris and rocks in the back of the van but manageable. I layer down my blankets to not get my items dirty.

Julianne Maria Bosch 
Rating:
5.0

Very professional and pleasant.

Cheryl Miller 
Rating:
5.0

Service was professional, efficient and friendly. I have used this location many times in the past and it would/will be my "go to" location in the future. I have no hesitation in recommending it to others.

Keith Bonfield 
Rating:
4.0

Customer did not leave a comment.

Michael McCarthy 
Rating:
1.0

Business can work on not scamming customers $150 in damages (that didn't occur) and then sending pictures of damaged vehicles from June of 2022.

Emily Bauman Riddle 
Rating:
5.0

Always an ease at this location for my U haul needs!!! Very helpful staff!!

Miguel colon 
Rating:
5.0

Customer did not leave a comment.

Martin Orr 
Rating:
5.0

Very helpful people

Kristina Kidd 
Rating:
2.0

I have used Maxx over and over again because of their personnel. They are professional and down-to-earth.... real and understanding of my time and needs. Communicating this last time was great.

Anita R Drummomd 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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