The staff was excellent at this location. By far one of the best experiences renting a vehicle. The truck was very clean and the A/C was ice cold which in the Florida heat is a blessing. ¡Gracias!BRENT R.
Customer Reviews for Maxx Car
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.ZACHARY W.
El cliente no dejó un comentario.LISA J.
El cliente no dejó un comentario.JORGE A.
Team was very friendly and helpful.daniel B.
El cliente no dejó un comentario.RADOS P.
El cliente no dejó un comentario.George H.
This location is great but I was not sent here due to lack of inventory where I was originally scheduled.BRIAN M.
Less emails texting and phone calls. The guy where I returned was less than friendly barking at me that I was late. I was late due to the passing of my wife's grandfather. I will need trailers the next few weeks and will probably just buy one.Aaron S.
I am beyond pleased with the service I received at this location. Clean rentals, excellent customer service, and an all around helpful experience. This location has my business from this day forward.KLYQUE A.
This was a real pleasant experience.FREDERICK G.
El cliente no dejó un comentario.CAROL P.
Great family businessRichard M.
El cliente no dejó un comentario.DANA E.
El cliente no dejó un comentario.GUY D.
No place to drop off the trailer except on the street. Could not get into the lot.Anthony H.
El cliente no dejó un comentario.ROBERT S.
Too long of a process to check outANGELA R.
I usually used Home Depot for my trailer rentals. No more. Super job by a hospitable staff.HERMAN M.
El cliente no dejó un comentario.June H.
El cliente no dejó un comentario.Mark L.
We had to change vehicle because of broken rear view mirror on passenger side. This could have been checked beforehand to avoid the hassleGeorgina W.
Not is an issue for me and my wife never knew, but the ash tray had 3 cigarette butts . Thankfully the cab did not smell like smoke when I got it home to up-load furniture.ALBERT S.
Truck was dirty old food behind the seat. Back of truck wad dusty and dirty with pet hair. The web site said 54$. The dealer charged me 88$ than turn around and charged me and additional 71$. I have never been through that before for a Uhaul. Will not rent from this location ever again.Lolitta F.
El cliente no dejó un comentario.SHIRLEY S.
El cliente no dejó un comentario.Thomas F.
Drop off was the antithesis of pick up: we arrived, the gentleman at the counter said "good afternoon, how may I help you", instead of the "next!" at 4411 Durham Chapel Hill Blvd. at pick up. We said we were dropping off a trailer, and he proceeded to go outside, unhitch it and said "have a good day, your receipt will be emailed to you". We said thank-you and left. The receipt was indeed emailed to me.CAROLINA F.
Quick pickup, quick return Great experienceRex H.
El cliente no dejó un comentario.Sabrina M.
Had to sweep out the trailer before loading.Jean B.
El cliente no dejó un comentario.Tom G.
Great place to rent A+Peter G.
This a very good rentalwilliam C.
El cliente no dejó un comentario.LASZLO E.
El cliente no dejó un comentario.WILLIAM D.
El cliente no dejó un comentario.James R.
My complaint isn't about the facilities, it's about UHaul. You charged me $1944 for a 6x12 trailer. If I were to rent that same trailer back to the NE, it would cost me under $500. I understand making a profit, but completely ripping people off is unacceptable.Edward M.
El cliente no dejó un comentario.Donald S.
El cliente no dejó un comentario.ROBERT G.
El cliente no dejó un comentario.JONATHAN H.
Raul was rude and condescending to both me and my fiancÃ©. He refused to help us contact UHaul, told my fiancÃ© it was time for him to close, and left him sitting there in the parking lot. My fiancÃ© arrived early to an appointment to check in the vehicle with this locationâ€¦Having worked customer service for years - you always contact the companies for the customer. Many times it makes for a faster, easier experience. In some cases, like western union, there are actually laws regarding this. 2.5 hours and 4 or 5 representatives later we were able to check our truck in. Had Raul called, it could have been minutes. This company claims to value integrity, honesty, and the customers needs. They say they will always try to do the right thing. They have demonstrated none of these qualities.Francisco H.
El cliente no dejó un comentario.Lisa B.
Great service! Quick and easy.Kelly E.
First truck was stuck in tow and had to return but second truck ran fine but had ignition issues and was dirty inside.Natalie T.
closed when returnedMICHAEL JOSEPH P.
El cliente no dejó un comentario.Douglas S.
El cliente no dejó un comentario.RICHARD G.
Nothing!!! Jesse Rivera was a great guy and I would recommend friends and family to him/this location 100%. Quick Easy Inexpensive! (no hidden fees). Happy and satisfied customer.MICHAEL B.
El cliente no dejó un comentario.Richard P.
El cliente no dejó un comentario.Rick G.
El cliente no dejó un comentario.CLARA R.
El cliente no dejó un comentario.ANTONIO C.
El cliente no dejó un comentario.JASON D.
El cliente no dejó un comentario.Richard F.
I have been trying to reach them to resolve an issue. No response.sheila T.
El cliente no dejó un comentario.ISORA S.
This is the second time I have used this location in the last month. The on-line reservation process made everything a breeze. Service was extremely knowledgeable and helpful!Todd B.
El cliente no dejó un comentario.Daniel S.
Simple and Quick.Marc K.
El cliente no dejó un comentario.Stephen C.
El cliente no dejó un comentario.RICARDO H.
El cliente no dejó un comentario.VANESSA S.
El cliente no dejó un comentario.PAUL R.
El cliente no dejó un comentario.Andrew V.
The receiving local facility for the U-Haul when we return to Florida was friendly courteous and helpful I believe the name was â€œMaxx Carâ€ on Washington Blvd., Sarasota, FL. They also have proven to be superb honest mechanics in the past.Diana C.
El cliente no dejó un comentario.JAMES Y.
El cliente no dejó un comentario.Cynthia M.
El cliente no dejó un comentario.COLE S.
I reserved a truck for 8am through Truck Share and was told that my phone wasn't compatible with it. I set up Truck Share on the same phone and I would think that if my phone wasn't compatible that it would have let me know at the time. I had 4 workers waiting on me. I finally got the truck at 9:15 meanwhile paying 4 people @ $20 an hour.Chris D.
Reservation, pick up and drop off went smoothly. Trailer did it's job. No complaints here.THOMAS M.
did an after hours drop offTIMOTHY D.
The gentleman that helped me was excellent and checked me out quickly, however when I got home to my surprise I noticed both tires were bald and unsafe to drive. I took it for granted that trailer were inspected regularly, which I guess they aren't. I called the uhaul roadside service number and they were very helpful and sent out a repair service to change the tires.WILLIAM R.
El cliente no dejó un comentario.Colleen H.
Used drop box to put key and contract into when I dropped the vehicle and trailer off after hours on a Sunday. Called Tuesday as the vehicle did not show up as checked in. They had not checked the drop box but did after the callMARK THOMAS D.
Super friendly. They didn't have the van I wanted and made a fast and smooth substitution. Did 24 hour dropoff, super easy.gary S.
El cliente no dejó un comentario.DAVID S.
Over charged thank you 800 line customer service for correcting the issueRoseanne W.
Great customer service, in spite of me, lol. They did a great job !DREW A.
El cliente no dejó un comentario.JAMES C.
El cliente no dejó un comentario.Richard B.
I was very satisfied, the staff was very professional and politegloria C.
El cliente no dejó un comentario.James B.
El cliente no dejó un comentario.GREGORY S.
Great service - fast, courteous, and helpful.JENNIFER S.
Outstanding individual when I dropped off the truck he was very nice and very kindAlexander H.
El cliente no dejó un comentario.WILLIAM JOHN H.
El cliente no dejó un comentario.Edward N.
We specifically registered for the virtual pickup time of 730. When we called to confirm we were told that we'd be sent a code for the pickup process. We drove to our pick up location and the app refused to let us pick up the truck and that we had to come back an hour and a half later when the location opened at 9am. This has happened to my friend recently as well. Very disappointed. The truck itself was like new and Maxx car was wonderful.Alexander T.
Only issue was seeing out the side view mirror on the passenger side. I tried to adjust it, but seems it was stuck in one position. I could tell if a vehicle was to my right, just not how I wanted it.Thomas P.
El cliente no dejó un comentario.Tony G.
me credit card was charged twice for one rental. $50.29 and $ 16 . first rental was cancel for $50.29 I'm still waiting for creditMAREK W.
El cliente no dejó un comentario.VICTOR H.
I had a reservation at another U-Haul place in Sarasota when I arrived at 7 AM they told me my reservation that I made a week in advance and they pushed me to another U-Haul dealer who did not have a van end up giving me a 10 foot box moving truck on top of it charged me an extra $200 for mileageRaymond M.
Continue doing what you are doing now .LEOLA H.
Great customer service !!TAWNIE G.
El cliente no dejó un comentario.Johnston C.
TAKE ME OFF THE TERRORIST WATCH LIST. I HAVE CALLED TWICE AND WAS TOLD IT WOULD BE REMOVED AND IT WAS NOT!!! AGAIN, WHEN RENTING THE AGENT SAID I HAD A FLAG ATTACHED TO MY ID!!! SOOOO UNPROFESSIONAL!!!Natalie T.