Everything was good for meMAVISP O.
Customer Reviews for Max Auto Tech
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The customer service here was fast and very friendly. I did all the steps on the app and it was very convenient. Unfortunately I feel the truck could have been cleaner. It was dusty and unkempt.freddie P.
Max is so helpful and my truck rental went quite smoothly. Thanks, Max and staff!Laura K.
Clean truck without Tabaco in it preferably. Have items needed available or answer the messages to inform customer of availability.Davidson F.
Clean vehiclesWAYNE R.
El cliente no dejó un comentario.YORKYA G.
El cliente no dejó un comentario.WILSIA M.
El cliente no dejó un comentario.Patrick J.
El cliente no dejó un comentario.STIVENALEJANDRO R.
El cliente no dejó un comentario.Angela B.
El cliente no dejó un comentario.Lisbeth U.
Very easy to get the truck.RALPHJ R.
I RESERVE WITHOUT INSURANCE AND THE ATTENDANT PUT IT ANY WAY ON THE BILLEDGARERIC S.
The man in the office was rude and unprofessional when I dropped off the truck.Lazaro H.
El cliente no dejó un comentario.JOSIBELALEXANDER C.
El cliente no dejó un comentario.LUIS T.
They are located on narrow one way street. The manager explained the quick instructions about the vehicle at the side of street, while traffic is running busy. So I guess that this u-haul place for someone who is more expert driver. We return the truck after the store shutdown. We left the truck on side of the fire hydrant. But they took care of that. Thanks.Sam S.
El cliente no dejó un comentario.DILLON J.
El cliente no dejó un comentario.JUANORDANYS A.
El cliente no dejó un comentario.Juaneris D.
El cliente no dejó un comentario.E A.
El cliente no dejó un comentario.HEYMMIKATHERINE M.
The customer service was horrible. The guy refused to use my card and then told me there was an issue with my bank. 0/10Johan A.
El cliente no dejó un comentario.ELVISJ A.
First off the vehicle that we have received was not adequate or up to heart with standards of safety whatsoever. The truck after only 1/4 of the expected drive started to smoke and spray out liquids and fumes from under the hood then it fleetly broke down on the side of the highway in which we called the one 800 U-Haul number. U-Haul sent out a tow truck to only pick up the vehicle that was not operating they did not replace the vehicle whatsoever. U-Haul then left us stranded on the side of the highway for hours did not find us a replacement. It is now currently Tuesday at 5 AM and you all still has not supplied us with the truck our rental was on a Friday our things are still left in another state. This location and this company do not care about their customers do not care about their safety do not care about their property and do not care about their word that their equipment will be adequate and safe for transport.MYCKOL L.
El cliente no dejó un comentario.JONATHANJ K.
Amazing !!!ALONDRA A.
El cliente no dejó un comentario.Benjamin F.
El cliente no dejó un comentario.MILAGROS S.
El cliente no dejó un comentario.JOSHUA C.
El cliente no dejó un comentario.EDWINJ M.
El cliente no dejó un comentario.Donald O.
Max is great ! Buen servicioARGENISJOSE N.
I can't think of anything. Prices are reasonable and ataff very friendly. This was my first time renting at this facility and I would reccomend highly. Thank you for making my move a little easier.denise S.
El cliente no dejó un comentario.ADONNIA S.
Very nice team over there and very quick and safe process... I will use it again soon.THAWRY P.
El cliente no dejó un comentario.ALEJANDRO R.
There vans are not safe check engine light was on the break light was on and the oil change bell kept ringing and going off the whole time driving if I wasn't pressed for time I wouldn't have even accepted the van . When I notified the customer rep she said she knows talk to the guy he changed my van with a van that had the Same issues .NAIMM A.
NICE CUSTOMER SERVICEibsen N.
THE LADY THAT WORKS HERE WAS REAL RACIST MADE ME WAIT BECAUSE SHE SEEN A SPANISH MAN N FRONT OF US AND SAID SHE IS NOT DOING NOTHING UNTIL HE RETURNS CAUSE HE WAS N FRONT OF US ALSO SHE SLAMMED THE DOOR ON US BECAUSE WE DID NOT KNO THE ENTRANCE TO THIS LOCATION IS INSIDE THE GARAGE WHICH WAS CLOSED WHEN WE GOT THERE SO WE HAD TO WAIT UNTIL SOMEONE CAME TO OPEN IT VERY BAD EXPERIENCE NEVER AGAINJAMES F.
El cliente no dejó un comentario.HENRYMANUEL E.
Activate billing online instead of having to pay in person upfront during the pandemic.Luz S.
The guy who registered us at this location was rude, condescending and just plain nasty. He refused to honor what the Uhaul customer service agreed to. Said his rules were the only rules and he would have to register us like we never spoke to the uhaul rep. He was not forthcoming with information and became belligerent when I asked questions. This was the worst customer service experience I've had. I've used uhaul for years but after that treatment I doubt I will again.Sharon N.
Terrible online portal. Uhaul says a truck is available, but when the date of the reservation comes, there is no truck available although a reservation was made weeks prior. Poor customer service as well to address this issue. Will not use again and recommend no one else will.CHARLESV D.
El cliente no dejó un comentario.Angel R.
Make sure when customer requests dolly or moving equipment to accurately have the equipment availableJada J.
El cliente no dejó un comentario.ERICC R.
Shorten wait timeprince A.
I was charged for an item i never received (ceramic tape) for my table, the man in charge of the operation was very ride to me and my family and falsely calculated the fuel within the van and gave me a vehicle nearly on empty and refused to aid in resolving the situation and snapped at my uncle for it. Very unprofessional and misleading and to be charged such an amount for very little in the purchase plus not professionally giving me the things i ordered with my hard earned money was a wake up call to never come back to that location.charles L.
Im getting charged more than im suppose to the guy told me i would only get charged $70 but u guys are charging me more is not fairelvin R.
El cliente no dejó un comentario.MIGUELA C.
El cliente no dejó un comentario.IVETTELEE P.
we were over chargedKimberly G.
El cliente no dejó un comentario.Silvio G.
They need to work on customer service. They were very rude, irresponsible and does not follow a schedule.Sagrario M.
You need to hire more people to answer the phones. One hour waiting is not sutible especialky at night abd when in a strange place. Poor, poor quality and fir that reason alone i would hesitate refering someone to your companypriscilla O.
The dropout was horrible. the owner didn't want to here anything I had to say. ( call UHaul) give me the key and you will be billed This was the worse experience I ever had .JOHNNY K.
El cliente no dejó un comentario.Carlos G.
The lady was helpful lot I will renting again from it location .KERUIN G.
El cliente no dejó un comentario.HUSSEIN S.
El cliente no dejó un comentario.JOSEM R.
The level of disrespect and rudeness i experience at this location was the most aficiatin and very short and demanding which at some point i had to stop anwering the ended up charging me more and costing more money and extress than the good i got for the money i paid.Greg H.
El cliente no dejó un comentario.Zobeida D.
El cliente no dejó un comentario.Enmanuel V.
Excellent customer serviceORLANDO P.
They are to tude.CRISTIAN A.
They delay you ,the location is very bad and they are thieves they charge me $63.40 but they took 67.00 plus extra charges of $18 plus. They should be very carefulKwadwo A.
El cliente no dejó un comentario.Alejandro G.
El cliente no dejó un comentario.Yenny V.
El cliente no dejó un comentario.Vickiana R.
El cliente no dejó un comentario.Vanessa J.
El cliente no dejó un comentario.Jermiel M.
El cliente no dejó un comentario.Carla D.
My U-Haul experience my amazing! Thank you U-Haul!!!JENNIFER R.
Make sure all things are disinfected. I saw none happeningWilliam Z.
El cliente no dejó un comentario.JENNIFERVIRGINIA M.
El cliente no dejó un comentario.ELVIN AMAURY E.
El cliente no dejó un comentario.jose F.
El cliente no dejó un comentario.Kevin S.
The bestCesar A.
El cliente no dejó un comentario.Jermaine M.
Good customer service skillsMANUELDEJESUS B.
They are excellent no need any commentsDIAB R.
El cliente no dejó un comentario.SOCRATES B.
This location helped me immensely, I had originally reserved a truck at the location K&Y Service Station Inc 73 E 130th St New York City, NY 10037, which was extremely unprofessional and did not have a truck ready nor were they willing to help me get a truck. I called the Inwood location and they had a truck available immediately and helped me. Have recommended this location to other people who are moving.Rebekah E.
the pick up was good, but your scheduler team is horrible. i had to call 5 times to make sure my pickup up location is correct. Still, they didn't get it right, up until the night before my move, no one called me from the scheduler team as they promised me and as it was written on my haul dashboard page on your site. The night before my move i see that your scheduler team changed my pickup location to a place that is 1h and 30 minutes away from my house where i am moving from. I had to wait until the next day, the day that i am supposed to moe to call back customer service that took more than 30 minutes for someone to answer, i was able to speak to someone from the scheduling team that then they were able to change my pickup location to the one in the Bronx 30 minutes away, that's more acceptable. But i think that's the last time i will rent from you and i will make sure i tell my story to my friends because it was horrible experience and caused me stress and a sleepless night.Nabil M.
El cliente no dejó un comentario.Jack S.
El cliente no dejó un comentario.Bolivar J.
El cliente no dejó un comentario.jesus B.
Everything was as expected. If the mileage price could Be lower.LUIS R.
Excellent experience ,easy ,professional and friendly . Definitely recommended ðŸ'ŒJoseluis F.
El cliente no dejó un comentario.JONATHANW C.
El cliente no dejó un comentario.Joseph S.
El cliente no dejó un comentario.Fernando M.
N/A, extremely professional and courteous. Good moving experience.rene B.
El cliente no dejó un comentario.Juan L.
El cliente no dejó un comentario.Kyle A.
This is the second time I use this rental location and I never have had an issue. The staff are friendly and respectful people. I definitely use again when needed.Inga S.
I wish u had a better mileage dealWILLARD H.
El cliente no dejó un comentario.KIMBERLY T.