Customer Reviews for Max Auto Tech Inc
(U-Haul Neighborhood Dealer)

1,490 reviews

1431 Inwood Ave   Bronx, NY 10452
(170th st)

(718) 293-3744

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: Closed
Special Operating Hours
  • 12/25/2021: Closed

Services at this Location:

Contact Us

(718) 293-3744

1431 Inwood Ave
Bronx, NY 10452
(170th st)

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 6 pm
  • Sun: Closed
Special Operating Hours
  • 12/25/2021: Closed
  • Free towing inspection

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

Customer did not leave a comment.

NAZMUL H. 
Rating:
2.0

My experience at this location with the gentleman was good but the Uhaul he chose had major damage to the passenger side and once I got everything loaded in my Uhaul my vehicle wouldn't start so that was a very unpleasant experience being that fact I had to stand in the cold and repeatedly ask strangers for a jump start.

DAVID E. 
Rating:
4.0

Customer did not leave a comment.

RICHARD L. 
Rating:
3.0

The van needed some cleaning and fixing before handing out, other than that the customer service was great an I will recommend to a friend.

Maybelline H. 
Rating:
4.0

Customer did not leave a comment.

DANIELANTHONY M. 
Rating:
1.0

THE WORST EXPERIENCE. THE TRUCK WAS FULL OF ROACHES THAT I GOT ON VIDEO, I GOT A PRICE ONLINE AND WHEN I GOT TO THE PLACE THE PRICE WAS 3 TIMES HIGHER. I'VE BEEN A CUSTOMER OF UHAUL A COUPLE OF TIMES BUT NOW IM SURE I WILL BE TRYING ANOTHER PROVIDER. VERY POOR.

BRAULIO M. 
Rating:
5.0

Customer did not leave a comment.

RUBENDARIO T. 
Rating:
5.0

Very professional & Friendly also family oriented!! 109% Excellent service!!!!

Arecelis F. 
Rating:
5.0

Great services

LERY T. 
Rating:
4.0

Customer did not leave a comment.

JESUS D. 
Rating:
5.0

Customer did not leave a comment.

DIANA M. 
Rating:
5.0

Customer did not leave a comment.

JUANALBERTO B. 
Rating:
3.0

Great service, fast, reliable and very well maintained! I'd use them every time I had a moving job...

JOCELYN S. 
Rating:
5.0

Customer did not leave a comment.

SHEANA S. 
Rating:
5.0

Customer did not leave a comment.

MARTHA L. 
Rating:
5.0

Customer did not leave a comment.

Mujahed A. 
Rating:
1.0

Customer did not leave a comment.

Luis M. 
Rating:
5.0

I would recommend only during business hours not for after hours

Monica L. 
Rating:
4.0

Not 100% obvious to find, maybe state business name in the description of the location

THOMASPHILIPPE D. 
Rating:
5.0

Exelente cervicio. Personal muy amable. Lo recomiendo.

Oscar V. 
Rating:
1.0

Worst experience ever

Christopher S. 
Rating:
3.0

Battery needs replacement.

George M. 
Rating:
5.0

Muy bien servicio

HENRYF C. 
Rating:
5.0

Excellent service and truck was clean

JOSEE L. 
Rating:
3.0

Friendly pp, the van was clean

RUSBERT L. 
Rating:
5.0

Customer did not leave a comment.

JOSEE M. 
Rating:
5.0

Customer did not leave a comment.

Ramon M. 
Rating:
4.0

Customer did not leave a comment.

Nataly M. 
Rating:
5.0

Customer did not leave a comment.

NICHOLAS C. 
Rating:
5.0

Customer did not leave a comment.

HARRY L. 
Rating:
4.0

Clean and maintained.

RAISON R. 
Rating:
5.0

Customer did not leave a comment.

GALOPATRICIO B. 
Rating:
1.0

Fraudulent place

PATRICE W. 
Rating:
5.0

Great experience .

JUSTINE M H. 
Rating:
5.0

Customer did not leave a comment.

LUIS G. 
Rating:
5.0

Customer did not leave a comment.

ELVIN Q. 
Rating:
5.0

N/a

ELVISJ A. 
Rating:
4.0

Better parking area

FRANCISCO P. 
Rating:
2.0

Have a designated uhaul area with staff. Have the staff speak English.

Bryant M. 
Rating:
4.0

A little unclear on where to drop Off truck.

Craig V. 
Rating:
5.0

Customer did not leave a comment.

Melissa S. 
Rating:
1.0

Terrible customer service. Location poorly kept. You have to dodge mechanics and other workers while waiting for your paperwork and vehicle in an active driveway. Also apparently only SPANISH PEOPLE are immune to diseases etc. Was told to get out the office by the old Spanish lady in the office and speak from the other side of a MECHANICS GARAGE DRIVEWAY to discuss my rental concerns. While a some customer (spanish lady) was in the office and then some other random guy walked in off the street. Funny thing...IM VACCINATED!!! So being BLACK AND VACCINATED STILL AINT GOOD ENOUGH FOR THIS COUNTRY AND NOT GOOD ENOUGH FOR THE PEOPLE WHO GET THE SAME CRAP TREATMENT AS US. OH YEAH.....(they charged me twice because I couldn't get the truck back in time during the hurricane...go figure) #BLACKLIVESMATTER #PREJUDICE #RACIST #NOBLACKSALLOWED #WORSETHANWHITEPEOPLE

DUANESINCLAIRE O. 
Rating:
5.0

Customer did not leave a comment.

GINETTEG R. 
Rating:
5.0

Nothing, everything was well managed. I really like renting from them.

AVISPATRICIA S. 
Rating:
2.0

This location is difficult to get to, has no parking, had limited staff, and does not look exactly safe. Uhaul needs to ask different questions about the quality of their administration. I have never been so frustrated with a company in my life. My time with Uhaul has been horrible. I rented a truck in a different location in New Jersey 2 weeks in advance, the pick-up location was moved to the Bronx the day before my move, and the only compensation I was offered is $50. This is absolutely horrible! I had to cross the George Washington Bridge twice because of this experience, which exceeds the price of the reimbursement. Uhaul is a waste of time, offers little to no customer service, and has zero help with returning the truck. Don't even bother with these people.

KASSI B. 
Rating:
3.0

Really terrible customer service. My reservation was set for 9am-1pm, but the UHaul system updated my reservation to 10am while I was standing in a line that took 30 minutes for me to be helped. Those of us in line were told after 10 minutes that we could do self check-in with our phones. This was not true, because after I downloaded the app and tried to pull up the self-check out tab, I couldn't find the location, and had to wait anyways. I believe all 4 of us in line had 9am or 9:30am reservations. They only had one person to check us out, and despite having set up my reservation online the evening before, the checkout process was about 10 minutes for me. The other folks were also about 10-15 minutes for check out. The woman drawing up our contracts couldn't hear people through the thick plexiglass set up for COVID safety measures. I recommend a microphone or some type of speaker be installed. We could not hear her either. Even though my pick up was 50 minutes past my original reservation, she insisted I had to bring the van back at 1pm. This was simply not possible because I I had timed my reservation for 4 hours. I brought the van back at 1:50pm, not 1pm like my original planned time because that's how long I needed the van. I was charged a $20 late fee. Nobody spoke to me about settling the final bill after I returned the van, so subsequently, I waited 10 minutes in line for nothing. She just told me it would be emailed it to me. If you can avoid using this location, that would be my recommendation.

Christine S. 
Rating:
5.0

Customer did not leave a comment.

CARLOSA M. 
Rating:
5.0

Customer did not leave a comment.

Scott M. 
Rating:
3.0

Customer did not leave a comment.

JOSEANTONIO R. 
Rating:
5.0

Customer did not leave a comment.

HERAASALAHELDIN H. 
Rating:
5.0

The employees at Max Auto Tech were very helpful and made pickup/drop off a smooth experience.

HILDIE H. 
Rating:
1.0

Customer did not leave a comment.

DEAN S. 
Rating:
2.0

Close this location. Was told at that location It was there practice to rent for only one day even though on line I reserved for two; and NEVER IN MY LIFE have I ever been ask "what do I need the rental for?"

WADEM I. 
Rating:
5.0

Customer did not leave a comment.

DAHIANA S. 
Rating:
5.0

Customer did not leave a comment.

Gwenllian K. 
Rating:
1.0

The owner was very rude and told me if I don't like the service I can go to another location.

LORALENEJ F. 
Rating:
3.0

Customer did not leave a comment.

Saadia W. 
Rating:
2.0

Customer did not leave a comment.

SATURNINO S. 
Rating:
5.0

So Good

Melvin P. 
Rating:
1.0

Received a dead truck and was stranded in.my move and was informed I would need to pay for a cab and ask them to jump start the dead vehicle given to me or fill out a form for roadside assistance which would take some time to get assistance. I also lost the vehicle I rented because it was not explained that I needed to do any additional confirmation. I will never use or recommend uhaul due to this location and my very poor experience.

Nekechia F. 
Rating:
4.0

Customer did not leave a comment.

Vincenzo M. 
Rating:
4.0

Customer did not leave a comment.

TIMOTHY J. 
Rating:
5.0

No improvements necessary. Would like if the hours during the summer were a bit earlier.

Avis S. 
Rating:
4.0

Customer did not leave a comment.

Gaelan S. 
Rating:
4.0

Customer did not leave a comment.

Nelson C. 
Rating:
5.0

Seguir dando sus buenos servicios 😉

EA H. 
Rating:
1.0

Ya charging me an extra 84 dollars for what ?

jOSHUA C. 
Rating:
1.0

Me cobraron 2 veces las millas

Rafiela R. 
Rating:
5.0

Excellent service

SIDIKI C. 
Rating:
4.0

Customer did not leave a comment.

GENE ALLEN M. 
Rating:
5.0

Customer did not leave a comment.

Sandra S. 
Rating:
5.0

Customer did not leave a comment.

YNOSENCIO H. 
Rating:
1.0

The equipment was missing parts, extending my move time and effectively getting myself double charges

MATTHEW M. 
Rating:
2.0

Customer did not leave a comment.

ISSAKA K. 
Rating:
5.0

Customer did not leave a comment.

DAVID S. 
Rating:
5.0

Customer did not leave a comment.

Denise S. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY O. 
Rating:
5.0

Have a good personal at all locations, first impressions is always welcome customers

MATEYOSY K. 
Rating:
5.0

Very speedy and great customer service. Everything was cleaned and ready. Definitely recommend this spot if you need a rental.

Vanessa M. 
Rating:
1.0

We reserved a 15ft box truck with a ramp and got a 10ft box truck without a ramp instead. When we got there they told us someone had already taken the 15ft box truck with the ramp. We would not have reserved a 10 ft box truck without a ramp, but at this point in the day we had to make do with what was available.

JERSONA D. 
Rating:
5.0

Customer did not leave a comment.

Johanna R. 
Rating:
5.0

Customer did not leave a comment.

CHRISTIAN L. 
Rating:
5.0

Customer did not leave a comment.

ANDRESF P. 
Rating:
3.0

Because I ask for my bill he told he dont have nothing to do with I have to call u haul I mean I am very frustrated

ADWOAAFRAKOMAH H. 
Rating:
5.0

The parking for the drop off instantly, to avoid spending above your rental time.

JONAS N. 
Rating:
5.0

Customer did not leave a comment.

CANDIDOA G. 
Rating:
4.0

When I signed up online i was told I could do a person-less pickup at 8 AM. When I arrived, the app said I could not do that s I had to wait for the place to open. The gentleman running the shop was very helpful to get me out quickly.

DAVID B. 
Rating:
5.0

Customer did not leave a comment.

SADIELROGELIO O. 
Rating:
4.0

Good customer service. Thanks.

Alberto R. 
Rating:
5.0

Great service

Djiwa I. 
Rating:
5.0

Customer did not leave a comment.

Leyvi V. 
Rating:
1.0

Rude staff. Equipment barely working, dirty and poorly maintainer truck

Humberto A. 
Rating:
5.0

Customer did not leave a comment.

Ignacio L. 
Rating:
5.0

All was good and fast service

Pedro O. 
Rating:
1.0

Customer did not leave a comment.

FREDDYC G. 
Rating:
3.0

Customer did not leave a comment.

BENJAMIN F. 
Rating:
5.0

Customer did not leave a comment.

Carolina M. 
Rating:
5.0

Agregar gratis o incluido al precio: un equipo de carga de 4 ruedas y lazos para amarrar la carga.

MANAUREA P. 
Rating:
5.0

Customer did not leave a comment.

diana C. 
Rating:
5.0

Everything was good for me

MAVISP O. 
No reviews have been submitted for this location.

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