Comentarios del cliente para Master Carts LLC

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Master Carts LLC

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

Stefanie K. en

Grado:

At both locations the employee had no idea I was expecting to pick up or drop off. Both said they had never received any notice from UHaul. I think these two locations are ok but if corporate isn't going to help them do their jobs...

JOANNE N. en

Grado:

El cliente no dejó un comentario.

Darren L. en

Grado:

El cliente no dejó un comentario.

debbie P. en

Grado:

El cliente no dejó un comentario.

John P. en

Grado:

No one working there that was able to help. The worker said "we don't do any paperwork for you at all for drop off. You need to figure it out"

LINDA M. en

Grado:

After reserving a truck about 6 weeks in advance, I found out the day before that the pickup location had changed. The fact the location had changed really wasn't much of a problem. The fact the pickup spot didn't open until 9am when I had set it up for 8am put everything I had set up an hour behind (including hired moving help) this is not the fault of the pickup location. It is all the fault of uhaul itself. Had they given me enough notice, I could have done a 24/7 pickup . This is obviously a common issue since they guy in line before me had the same problem, but he wasn't given any notice at all.

Eugene B. en

Grado:

Your booking people messed up ROYALLY. They told me that there was no truck available in Redgranite, Wi where we lived and we would have to go to Omro, Wi 30 miles away. then when we went to Omro the representative there didn't even know we were coming as he had received no prior notice. He got us a truck and a half hour later I received a call from the representative in Redgranite asking if we were still coming to pick up the truck. I apologized to him and said I had received a text message telling me to pick up the truck in Omro. Your reservation person caused an inconvenience to me plus the men in Omro and Redgranite. I have no complaint about the men, just your phone rep. We lost an hour and a half loading time by going to Omro and having to wait for a truck when we could have had it in 10 minutes from Redgranite. The only way I would ever use U-haul or recommend it would be to work directly, in person, with the local rep. and that certainly is not as time efficient as online.

Amy J. en

Grado:

El cliente no dejó un comentario.

Greg W. en

Grado:

El cliente no dejó un comentario.

Jay M. en

Grado:

Very nice guy. Would definitely go there again

Ronald A. en

Grado:

This is the place to rent Uhaul from if you are west of Oshkosh, WI! Bob runs a great shop!

MICHAEL M. en

Grado:

Very nice guys! Really helped me.

Nyoka C. en

Grado:

El cliente no dejó un comentario.

Tom D. en

Grado:

El cliente no dejó un comentario.

robert M. en

Grado:

good as always

Kyle R. en

Grado:

why send me out to omro to pick up a truck for you. when i got there there were 5 other vehicles i could have used just sitting there

Philip C. en

Grado:

El cliente no dejó un comentario.

Barbara J. en

Grado:

Nice people!

Kristin N. en

Grado:

Very accommodating, even helped get me a price break due to Snow Storm.

John C. en

Grado:

El cliente no dejó un comentario.

Elizabeth H. en

Grado:

El cliente no dejó un comentario.

Keith H. en

Grado:

Very friendly and outgoing staff. The only problem there is it the size of the lot I had to park the u haul on the road because the lot is too small but once again nothing can be done about this because there's a building on one side and a gas station on the other

lyle D. en

Grado:

keep up the great service.

Kenneth B. en

Grado:

El cliente no dejó un comentario.

Oren C. en

Grado:

El cliente no dejó un comentario.

Staci G. en

Grado:

The customer service department definitely needs more training. Wednesday when I picked up the trailer the lady put that I didn’t know where I would be dropping off the trailer. I was then called 3 times in 2 days to find out where i would be dropping the trailer off. I missed the first call and they immediately called my husband and he didn’t know the answer. When I called back I spoke with a lady who was very understanding when I told her I wasn’t familiar with the area we were traveling to so I would contact U-Haul back on Friday once we arrived at our destination to let them know. I was called again the next morning by a lady wanting the exact same information and when I explained to her we were unfamiliar with the area she proceeded to tell me where I needed to drop it off at or I would have additional fees added. It was extremely unprofessional. I will not be renting from U-Haul in a few weeks when we need our box truck to move across the country.