Was in a bad locationLISA P.
Customer Reviews for Mass Towing & Auto
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Worst experience ever. The 10 foot truck that I reserved wasn't available. The 9 foot cargo van that UHaul gave me was broken. The bumper was hanging off. I have pictures, please contact me 317-289-2032Carla B.
Friendly and competent. Would use again.TOM M.
El cliente no dejó un comentario.Emily D.
Great people to deal with.RYAN D.
El cliente no dejó un comentario.ROSIE M.
Very efficient and professionalRalph B.
How great to find a 24 hr UHaul Center available here in Indy. Very impressed with the 2 owners(couple), very friendly, personable, and they knew the UHaul lingo to make the rental work smoothly.Steve H.
I ONLY USE THIS LOCATION BECAUSE THEY ARE SUPER NICE AND FRIENDLY ,THEY ALWAYS GO BEHIND TO MAKE SURE THAT I HAVE EVERYTHING I NEED ,WHAT A FUN PLACE TO EVEN PICK UP A TRUCK , THANK YOU SO MUCH MASS TOWING AND AUTO I WAS ABLE TO PICK UP MY TRUCK AND WHILE I WAS GONE THEY PUT NEW BRAKES ON MY CAR AND A TUNE UPTWO BIRDS WITH ONE STONE .FAIR PRICE TOO .CUSTOMER IN ME FOR LIFE.KIENU B.
You should advertise this location. I had no idea that there was a 24 hour location to use. The lady was friendly and fast.Zachary W.
I was over charged stayed the truck was dirty it was. It very unhappy the people couldn't give a valid explanation as to why I was charge more more upon pick uoPhylleshia H.
The front desk lady was so polite and helpfulKyrston W.
The woman who greeted us and gave us the keys was wonderful. She was very easy to work with and helped streamline the entire process. The woman who helped me on the phone the day before was much the same, wonderful customer service that made this stressful process a lot more palatable.Audrey M.
El cliente no dejó un comentario.Imants T.
Get more help on your Phone line , my wait time was crazy . Maybe because it was Friday, but when they finally answered they where very ProfessionalJEFFREY B.
very nice location owners are a loving couple i will return.roma S.
Excellent customer service by the owner and her husband. They were very knowledgeable and helpful. They did not hesitate to answer any questions I had. Wonderful people.penny H.
El cliente no dejó un comentario.Enrique S.
Very friendly atmosphere knowledgeable and would recommend other to this location. Equipment very clean and ready for work. GraciasLARRY G.
Why do you keep emailing me? I have never used UHaul, I don't even live in the US, so sending me a link to complete this irrelevant survey demonstrates a massive data breach on your part.Roger W.
Latosha is INCREDIBLE. She was the kindest Uhaul employee I have ever spoken to. Uhaul changed my pick up location the day before the reservation to a location that would not be open early enough for me to pick up the truck on time. I spoke to Latosha about this issue and she went to that Uhaul location the evening before and moved the truck to her location for me, allowing me to continue as planned. Not only that, but she also made sure the truck had a full tank, which was very convenient. I would go back to her location over anywhere else, she will take wonderful care of you.Sabrina K.
They were great!Stephen S.