El cliente no dejó un comentario.Joshua W.
Customer Reviews for Mason George Motorcycles
(Distribuidor de U-Haul del vecindario)
Felton, CA 95018
Services at this Location:
- Lun. - sáb.: 10 a. m. - 5 p. m.
- Dom.: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Jason F.
El cliente no dejó un comentario.DENISE M.
The trailor I reserved had a flat tire. I had to drive 30 miles out of the way to get it, then back to the UHAUL in Campbell to attache to my reserved truck. All of this counted towards my total mileage and by the time I returned it, I had to pay the fee for going over my miles. This was ridiculousByron T.
Recommend customer read the contract. I didn't until I dropped truck off and was unaware of a $20 after hours drop off fee.JIM J.
El cliente no dejó un comentario.CAROL M.
None for this location.ROBERT H.
The guy that worked here was freaking awesome! He was more helpful than the one in Sierra Vista, Az. He helped with everything.SHAUN OTIS J.
El cliente no dejó un comentario.Rick C.
Nothing to improve on, really. Had a great choice of trucks for a small neighborhood location, and the guys there were friendly and efficient. My move was 80 miles each way so the mileage charges got up there, but the truck made all the difference.JEFFREY D.
I accidentally left my wallet in the rental truck and realized it after I put the keys in the dropbox. I called U-Haul to see if I could have it unlocked since I paid for the roadside service and was told they wouldn't cover it since I had already completed my rental. My rental was not due back until the following day at 7:30 in the morning I returned it a day earlier at about 1:30 in the afternoon. I had just completed the return on my phone. I ended up having to pay $100 to have A tow truck come and unlock the U-Haul so I could get my wallet. I don't think I will be recommending U-Haul or using U-Haul in the future due to such poor customer service and not providing services that were paid for.Chad J.
Middle of nowhere. The U-Haul had dirt on the mats.FRANCISCO A.
El cliente no dejó un comentario.JULEE T.
No improvement necessary. Eric was great, very professional, competent, and friendly as well.Katherine G.
I was not able to make a left out of location and had to take highway 9 which made my trip back 4 times as longRUSSELL E.
El cliente no dejó un comentario.KATHLEEN C.
El cliente no dejó un comentario.Laurel P.
El cliente no dejó un comentario.Greg O.
My pick-up location was moved 40 miles away from what I had requested. I was told the truck would be ready at 9:00 AM, but after driving all that way, the pick-up location did not open until 10:00 AM, so I had to wait.Kenneth D.
I'll go back this location is greatMARTIN G.
the uhaul in felton was awsome. the person helped me took cate of buisness. the other place on Soquel dr at hwy 1 was awful. i made an appointment for an enclosed trailer and when i went to pick it up he told me my reservation was transferred to another store. it suckedSAMUEL L.
I've rented trailers from this vendor many times and remain very satisfied with the staff and the equipment. It's always nice to rent locally. Highly recommend.JOSEPH L.
El cliente no dejó un comentario.PAUL H.
El cliente no dejó un comentario.JENNA G.
Our vehicle was ready but the dollys and moving blankets we ordered were not in the truck. Improvement would be to ensure all items ordered are included.Sara S.
El cliente no dejó un comentario.Jessica M.
Way too expensive. $19 really?? Not at all. Drive 20 miles and it's $50 plus gas! I guess it's $19 just to look at it. Don't think about driving it. Good lesson for me. Never again...GEORGE P.
friendly and professional service continued from prior owner.DAN J.
The brakes need to be serviced on the 15 Foot truck that we rented. All else about the rental was excellent for this location.Benjamin G.
It was an easy transaction and very convenient location. it was a breeze.TERRY J.
easy peasy drop off.Lynelle L.
El cliente no dejó un comentario.RORY M.
Great place to rentPETER G.
The truck was old and had lots of rattles, but otherwise it got the job done. No moving blankets were available. The mobile U-haul app kept asking me to login multiple times during the checkin process. Why can't you keep my data in a cookie so I don't have to log in so many times?Steve B.
El cliente no dejó un comentario.James M.
Equipment is in short supply but the uhaul employee was able to make something work. Thanks Felton Uhaul!ERIK R.
El cliente no dejó un comentario.RICARDO S.
offer pick up trucks for day rentalseugene F.
El cliente no dejó un comentario.David N.
El cliente no dejó un comentario.BRIAN B.
There is no wifi service at this location and I could not do a self check out.Rebecca B.
El cliente no dejó un comentario.gary W.
El cliente no dejó un comentario.Barry S.
El cliente no dejó un comentario.CRAIG J.
El cliente no dejó un comentario.Peter G.
El cliente no dejó un comentario.MANUEL A.
El cliente no dejó un comentario.MATTHEW D.
El cliente no dejó un comentario.Stephanie O.
I was charged a $50 cleaning fee, even though I THOROUGHLY swept out the van - the floor was in the same condition, clean, as when I picked up the van.DANIEL M.
El cliente no dejó un comentario.Michael S.
Quick fast easy, knowledgeableDAVID D.
Convenient. Hassel free drop-off.Jim J.
El cliente no dejó un comentario.ERNEST T.
El cliente no dejó un comentario.Peter G.
El cliente no dejó un comentario.Jaime C.
We were able to change our drop off location to Felton after our Scott's Valley storage unit became available after evacuation orders were lifted. This was very helpful as Watsonville would have been much further.Lyn M.
El cliente no dejó un comentario.tony G.
El cliente no dejó un comentario.BRADLEY M.
open on Thursday's..earl V.
El cliente no dejó un comentario.Philippe C.
The price is just a tad too expensive. I under estimated the miles and had 20 dollars added.Nicole L.
El cliente no dejó un comentario.Joshua S.
This was a seamless and easy transaction and it got the job done! The van was very easy to drive and had great visibility and turning radius considering the size. ¡Gracias!mary L.
Everything was easy. Staff was helpful and trailer was clean.Keith M.
Very knowledgeable owner\agent at this location.Robert H.
El cliente no dejó un comentario.STEVEN F.
When we picked up our U-Haul at the location of Felton it was closed on Sunday..we were lucky that the owner happened to be there. I placed the order and used my credit card and placed it in my purse ... I walked around the store, leaving my purse on the counter. Later on during the day I noticed that it was missing.. back tracked my steps and remember leaving it. . I called the owner and he said that he would look for it the next day. We went to the store and we looked in the window and it was not there.. moving the next day needing my ID to buy my house also $300.00, which not as bad as trying to buy a house without any identification. So no, I am not happy and Yes it was very difficult to buy my house .. honesty is always better than a thief.Penny R.
El cliente no dejó un comentario.La Kesha C.
El cliente no dejó un comentario.Carrie C.
El cliente no dejó un comentario.Dennis S.
El cliente no dejó un comentario.Michael L.
El cliente no dejó un comentario.Jory E.
El cliente no dejó un comentario.Mike E.
El cliente no dejó un comentario.Connor M.
There was a mistake with the drop off location. The manager handled it wonderfully and took care of us. We were exhausted returning the truck after the trip and they made it effortless - thank you!Geoffrey M.
Thank You UhalAhmad M.
El cliente no dejó un comentario.Michael T.
El cliente no dejó un comentario.Saul P.
El cliente no dejó un comentario.Michael B.
Proprietor was very helpful and took the time to hook up the trailer, explained everything in detail. Very good service.Megan H.
El cliente no dejó un comentario.Christoph H.
El cliente no dejó un comentario.Robert B.
El cliente no dejó un comentario.David A.
Easy and without issuesJohn C.
Manager carlos did everything to make sure rental was returned despite the confusion/miscommunication from their endCarlos D.
Nathan was great very friendly and helpful!Victoria B.
El cliente no dejó un comentario.Janes C.
El cliente no dejó un comentario.Therese D.
The location was not a problem however the computer system did not allow my transaction and I had to wait over an hour for the thing to be fixed not a fault of the site. The fault of u haul. also I had to go an hour out of my way to pick up my trailer so that I lost a total of 3 hours for the move day because of the computer system and driving an hour each way to begin up the trailer. I use uhaul frequently and I am not sure that I will continue to do so after this.Michelle D.
The manager was very nice, but he didn't get our drop off location changed for us.Jessica B.
Uhaul said each truck would be sanitized. I wiped down the handles, steering wheel etc when I first picked up the vehicle and my wipes turned black with dirt. You're obviously not cleaning them. I also got charged for fuel when it read 3/8ths at the gas station around the Corner and at the Uhaul it was parked on a hill- very annoying.Laura W.
checking out the trailer was a slow process Only one person was on duty for rentals He was out for food. The computer check out process for the uhaul person took forever. I prechecked my rental and prepaid expecting a quick checkout He was very friendly and answered all my questions.Dave G.
El cliente no dejó un comentario.Robert P.
El cliente no dejó un comentario.stanley M.
El cliente no dejó un comentario.Paul H.
El cliente no dejó un comentario.Alan H.
El cliente no dejó un comentario.David R.
El cliente no dejó un comentario.D'ambra K.
El cliente no dejó un comentario.Maryann L.
El cliente no dejó un comentario.Sandi K.