Customer Reviews for Martins Family Hardware
(U-Haul Neighborhood Dealer)

152 comentarios

8687 Rte 104   Mount Pleasant Mills, PA 17853

(570) 539-8912

Horario

  • Mon–Sat
    7:30 a. m. - 6 p. m.
  • Domingo
    Cerrado

Servicios en esta ubicación:

Contáctanos

(570) 539-8912

8687 Rte 104
Mount Pleasant Mills, PA 17853

Servicios en esta ubicación:

Horario

  • Mon–Sat
    7:30 a. m. - 6 p. m.
  • Domingo
    Cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

Earl P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Catherine D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Shawn M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matt B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roland S. 
Clasificación:
4.0

El cliente no dejó un comentario.

larry K. 
Clasificación:
5.0

Rental went very well, Thank you!

Jason P. 
Clasificación:
4.0

There were a few problems with the online system.

Melodee M. 
Clasificación:
4.0

El cliente no dejó un comentario.

dustin L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffery S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dylan B. 
Clasificación:
5.0

HIghly recommend. Very efficient, had our reservation information from internet. Set up tow vehicle very quickly and answered all our questions. A+++

Anthony A. 
Clasificación:
4.0

Faulty equipment.

Amber B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELIZABETH C. 
Clasificación:
3.0

Wearing issues lights didn't work the safety chains are not in the right spot prevented the actual unit from steering my car came off the trailer strap popped off the one back tire then I had to leave my car and a whole another town cuz of the fact I had no way to get it home didn't feel safe trusting another another piece of equipment at that time still trying to find a way to get my car home

ADAM Crystal W. 
Clasificación:
1.0

I placed my reservation for 9:30 A.M. at Shamokin Dam U-Haul on Saturday the 28th at about 4 P.M. on Thursday the 26th. All was good, but suddenly on that Friday my reservation gets changed to 2 P.M. at Mount Pleasant Mills. On top of that, my reservation was for 2 P.M. couldn't be picked up until 3 P.M. I would not recommend any U-Haul locations for anyone. The people in stores were fine but the U-Haul corporate was way below subpar.

Bryce M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeff E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracey A. 
Clasificación:
5.0

Kris the lady that checked me in and out was super friendly!

Darrell C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Melodee M. 
Clasificación:
4.0

Place was closed. No help to unhook trailer. Had to come back twice. Very little signage.

RICHARD M. 
Clasificación:
5.0

The prior customer brought the unit back between 5 to 17 hours late with lots of hair throughout. The cleanup was great since the pickup was 17 hours after the scheduled time and we were in an extreme hurry to meet our schedule.

Stanley H. 
Clasificación:
5.0

Great customer service.

DAVID J. 
Clasificación:
1.0

I made reservations two months ahead of our move. The night before our move, uhaul changed my pick up location, from the uhaul store 0.3 miles from my old house to about 30 minutes one way ( about an hour out of my way ) At the Shamokin Dam location, the man working there insisted that even though I'd made early reservations, they don't have a truck and I was welcome to cancel. Being a day before the move I didn't have much of a choice. Also, I was told I was going to have a discount for my trouble. I paid full price. “ this happens all the time” - Shamokin dam uhaul clerk.

Tara B. 
Clasificación:
3.0

El cliente no dejó un comentario.

SANDRA M. 
Clasificación:
3.0

Bueno

Michael Y. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN F. 
Clasificación:
3.0

Have the clerk wear a mask! She was efficient, helpful, quick, and friendly, but we are in the midst of a pandemic and masks should be worn in the store. My reservation was supposed to be for the largest utility trailer, but it was switched to a smaller one without my consent. That very nearly mixed our whole move. Please note, this was company policy, not the clerk's fault.

Ann F. 
Clasificación:
4.0

We dropped the truck off after closing, so no interaction happened. But I've been in this store before. Very good personnel. Clean store.

Lona C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith K. 
Clasificación:
3.0

El cliente no dejó un comentario.

james L. 
Clasificación:
5.0

Great service and support at a busy location.

Christine H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Colleen E. 
Clasificación:
4.0

Don't be so exspencive I paid for 2 hours and had to pay $60 for a damn car dollie

colton I. 
Clasificación:
4.0

Our pick up location was changed the day before our move. This was not optimal, but this location helped us get everything done in the best possible way. Thank you!!

Mary W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Claude S. 
Clasificación:
3.0

Ninguno

Larry W. 
Clasificación:
5.0

El cliente no dejó un comentario.

eric L. 
Clasificación:
5.0

El cliente no dejó un comentario.

John H. 
Clasificación:
5.0

El cliente no dejó un comentario.

charles S. 
Clasificación:
5.0

A very kind and accommodating location. I have rented from Martins many times and they make it smooth and easy. Great spot for your UHAUL needs.

Larry T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jerome L. 
Clasificación:
5.0

El cliente no dejó un comentario.

BONNIE B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Morgan H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cory W. 
Clasificación:
5.0

Very nice and professional service.

Larry T. 
Clasificación:
5.0

El cliente no dejó un comentario.

James S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tina L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ryan B. 
Clasificación:
5.0

We made a mobile reservation and were expecting a quick pickup with our cell phone (it was also noted with our reservation confirmation to “make sure you bring your mobile device” however, we had to wait for a TERRIBLE internet connection for over 45 minutes to reservation confirmation and a receipt to sign and were never asked about a “mobile” checkout”. Also we only needed the truck for about 24 hours and returned our truck two days early but still had to pay a three day rate. Would like more of a variety of rental rate options!!!

Michael C. 
Clasificación:
5.0

El cliente no dejó un comentario.

William W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kraig M. 
Clasificación:
5.0

Truck was a pos

Eric L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dick C. 
Clasificación:
5.0

night time drop off worked well

donald S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Connie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lori S. 
Clasificación:
4.0

El cliente no dejó un comentario.

bobby C. 
Clasificación:
4.0

Give this location a motorcycle trailer. They get a lot of requests for them.

Veryl D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Philip C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cathy J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathan S. 
Clasificación:
4.0

El cliente no dejó un comentario.

John A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN A. 
Clasificación:
4.0

El cliente no dejó un comentario.

David M. 
Clasificación:
5.0

El cliente no dejó un comentario.

GREG S. 
Clasificación:
5.0

Great service and they really walked me through the whole process so I knew what I was doing and made me feel comfortable with the U-Haul unit that I rented for the move.

Keith K. 
Clasificación:
5.0

El cliente no dejó un comentario.

john S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristie W. 
Clasificación:
5.0

Very friendly and professional.

terri M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael W. 
Clasificación:
5.0

Help adjust outside rear view mirrors.

Paul P. 
Clasificación:
5.0

El cliente no dejó un comentario.

lenerd K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald W. 
Clasificación:
5.0

El cliente no dejó un comentario.

PRESTON B. 
Clasificación:
5.0

El cliente no dejó un comentario.

paul F. 
Clasificación:
5.0

Christie went out of her way to accommodate our needs. She was friendly and very helpful.

Donna M. 
Clasificación:
5.0

I ordered at 15 ft a month and a half ago and two days before I was to pick it up I got a call that the closest place I could get one was in Herndon, PA which is about a hour from my home. I couldn't do that so they said they had a 10 ft. available so I took that. I feel that since I called way in advance I would be guaranteed the 15 ft. I don't blame Martin's Hardware for this. The people I talked to at Uhaul were very nice but I just don't understand why the 15 ft wasn't there for me. We managed with the 10 ft.

Dawn K. 
Clasificación:
3.0

Friendly people. Process took a while.

keith U. 
Clasificación:
5.0

Although they had some slow computer connections, the location people were very accommodating and followed up above and beyond in my opinion with making sure I got a credit for the furniture pads I never received with the rental. Awesome folks!!

James K. 
Clasificación:
1.0

The equipment was not clean! When I got it to my house and opened the trailer doors, the smell almost dropped me. Who ever had it before me, carried hay and tomatoes in it. The location that I picked it up at did not clean it out. Nor did they help attach the trailer to the hitch. I am most upset with Uhaul because I set it up for me to pick up the trail in Shamokin Dam. Uhaul's website listed Shamokin Dam as having the trailer. The day before at almost 5pm I get a text letting me know that the trailer can be picked up at this location. But in fact the preferred location did have this trailer so I am wondering why I had to travel even further than I had plan. Done with Uhaul because of this experience.

Sheila C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Marvin E. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLAS R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric L. 
Clasificación:
5.0

El cliente no dejó un comentario.

James P. 
Clasificación:
5.0

They are a family run business based around customer satisfaction. I will miss them.

Bruce B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Charles S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chester B. 
Clasificación:
5.0

The Martins provided great service and understanding in my recent rental. Five star rating would be a star short. LT

LARRY T. 
Clasificación:
5.0

When reserving a truck I haul never seems to have the right size truck when I go to pick up it's not the renters fault they do charge me a lesser eater even tho the trucks are bigger ones problem is I do venues and fairs and some times I need a 10 ft. Van then when I get there they only have a 15 or 20ft. And the venue I have I can't always get a bigger truck into the spot and yet I drive by other u haul people and there sit 3 or 4 vans like I need

Jerry W. 
Clasificación:
3.0

Need to have more available I had to go to 3 different locations to get one.

John G. 
Clasificación:
3.0

Seemed a little pricey...AAA towed my truck for $30....paid $45 for tow-dolly & had to do all the work

Leanne L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mallory R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Vincent H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lance B. 
Clasificación:
4.0

New person in training, Got to start somewhere, some what time consuming, good job tho! We're able to be on our way, got job done. Like the drop box, fits our time frame! THANKS!

mark K. 
Clasificación:
2.0

El cliente no dejó un comentario.

alan M. 
No se han enviado comentarios para esta ubicación.

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