Comentarios del cliente para Marshall Liquors

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Marshall Liquors

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

Julie W. en

Grado:

This location is always great to work with!

John X. en

Grado:

El cliente no dejó un comentario.

Susan G. en

Grado:

El cliente no dejó un comentario.

Jon S. en

Grado:

Great customer service

Eduard D. en

Grado:

separate the u-haul from the register to a room/office but keep the same location and workers

Heather O. en

Grado:

El cliente no dejó un comentario.

Albert G. en

Grado:

Just the same grate service

Jamie H. en

Grado:

Great customer service - simple and easy

Rhonda A. en

Grado:

El cliente no dejó un comentario.

Jeffrey L. en

Grado:

El cliente no dejó un comentario.

Jim B. en

Grado:

Service the equipment. I doubt if anyone EVEN checked the oil in the engine. I was overcharged for the trailer and taxes and trying to get ANYONE at U Haul's main call center(s) to make it right is a real stretch. GRUSOME experience!!! Not a happy camper to date.

Anthony M. en

Grado:

They had great service & let us keep the truck out for a few more days than we reserved it. Due to the blizzard we had in Denver. Also, gave us a free day!! Thank you Marshall Liquors!!

KELLI E. en

Grado:

The customer service was stellar!! I would recommend this location

Steve M. en

Grado:

El cliente no dejó un comentario.

robert H. en

Grado:

only issue was I had stated the reservation 6 weeks prior and was told to call 2 weeks prior which I did and was told all is well. About 36 hours before the hired help was to show I was called and told I could have a truck in 48n hours 45 mikes away, I ended up with a 20' instead of a 26' other than that I was happy

F G. en

Grado:

Not sure I should have paid $20 cash for assistance hooking the trailer to my truck.

Daniel S. en

Grado:

Very friendly and helpful!

Nicole B. en

Grado:

Other then the fact I got charged twice. It was quick and easy

Cathy A. en

Grado:

El cliente no dejó un comentario.

Steven E. en

Grado:

These guys were very polite courteous and on the ball..Renting another truck from Preet Singh next weekend...

Samuel G. en

Grado:

El cliente no dejó un comentario.

Peter F. en

Grado:

The staff members were very friendly and easy to work with. An excellent location overall!!!

Holly G. en

Grado:

These folks were so helpful and easy to work with. They will be first on my list the next time I need a truck. Holly

Lisa C. en

Grado:

El cliente no dejó un comentario.

Greg B. en

Grado:

New van. Only 2k miles. Great people! Efficient and friendly service. Sold on UHAUL as it saves wear, tear and multiple trips with own vehicle. This location has got it down!

Susan B. en

Grado:

El cliente no dejó un comentario.

Juliana G. en

Grado:

El cliente no dejó un comentario.

Andrea K. en

Grado:

Cab leaked water on us the whole drive from the rain. Also, the back boxed leaked water all over my belongings. More than $1,000 in damages. I will never use uhaul ever again. This is the second truck that I have had issues with. The cab was filled with dog hair and slobber all over the windows to boot. Unbelievable to spend that kind of money to protect your things and then to just have them destroyed along with being soaked while driving.

Tina B. en

Grado:

The owner made me wait 30 Mins, after I had already had reservations from online, he added $14 for insurance which I did not select, he told me Uhaul is his 2nd business that I needed wait or I could cancel and go somewhere else.

cecily marie A. en

Grado:

My experience was excellent, they were very helpful and friendly. I recomend going to this location for your best service...thank you again.

Dusty G. en

Grado:

El cliente no dejó un comentario.

NICOLAS B. en

Grado:

Great customer service, would come back.

Kenneth F. en

Grado:

El cliente no dejó un comentario.

Huel K. en

Grado:

Everything went as promised. Uhaul even provided me a larger trailer which made my pickup and delivery easier. Thanks to the gentleman who assisted me. He was courteous and very helpful. Thanks to all!

J Paul C. en

Grado:

Rented a truck for the day. Everything was just as I reserved. The truck was clean and the staff was very attentive and courteous. This will be my go to place for truck rentals from now on.

Rob M. en

Grado:

I rented a truck at specific location and received a confirmation for that location. Upon arriving at designated location to pick up the truck, it was not available and I had to go to another site to pick up the truck with no explanation. I contacted the corporate service center who stated that two days prior, I was contacted with a change of pick up location, which was false, I never received a phone call or email changing the location. I have rented uhaul trucks and trailers many times over the years and specifically 5 times in the last three months and never had this type of issue. The service center and rental location both stated that Confirmation doesn't mean Confirmed. This is absolutely ridiculous to me, if you don't know the difference between the English translation of Confirmed and Preferred. You need to get a dictionary!

William C. en

Grado:

El cliente no dejó un comentario.

Karen M. en

Grado:

El cliente no dejó un comentario.

Craig T. en

Grado:

The clerk kept stepping away to ring up liquor sales. The combination liquor store/u-haul is a very strange model.

Michael L. en

Grado:

Super convenient. Easy in and out access. Super friendly staff!

Gary P. en

Grado:

El cliente no dejó un comentario.

Kelly A. en

Grado:

1) Another Uhaul location call 4 time just hours after I picked up the truck and told me I had to return the truck to them & if I didn't I would be fined. 2) Dispute what the gas gauge read vs what came up on the dealer's phone.

Russell B. en

Grado:

El cliente no dejó un comentario.

Heidi A. en

Grado:

There was something smeared on top of the dashboard and there was an issue with what we were charged for. Didn't care for a snide remark from the employee when he called and I didn't get back to him after 15 min when he called again and was glad " you answered the 2nd time I called".

Steve F. en

Grado:

I reserved at a different location and was not notified my pickup location changed. This store only had one person working that day and uhaul pickup wad not their priority, he kept interrupting my checkout to attend to the liquor store customers.

Daniel A. en

Grado:

El cliente no dejó un comentario.

Herbert E. en

Grado:

No! very helpful ??

Jacob J. en

Grado:

I kept having to wait as the owner attended to customers coming in to the liquor store. He was very helpful when he was there. I was very upset with the rep who scheduled me on the phone and set me up. He said I would be fine moving my house with a 10 foot box truck and I went over the things I had and he said it would be big enough, but it wasn't nearly big enough and I had to get rid of a lot of things and try and sell some things last minute. It was a very stressful moving day.

Kim D. en

Grado:

El cliente no dejó un comentario.

Justin H. en

Grado:

Having the trailer hitch off the ground would make hitching it easier, bend over less

Candace S. en

Grado:

Uhauls always underwhelm me. I've driven trucks for years and the fact that my right mirror literally wouldnt stay in place making it impossible to see anyone on my right side (already a blind spot) was horrible and switching me to a further location and still charging me for the extra miles because my location screwed up and called me a few hours before hand (Colfax location) is really annoying because we had no other way to get a different truck. I will not be recommending uhaul to anyone and will never use it again. $75 for that truck was not worth it at all. It was clean and in great condition. Gas gauge didn't even drop you guys are literally scammers

dean A. en

Grado:

El cliente no dejó un comentario.

Jill S. en

Grado:

Very kind people!

Richard Q. en

Grado:

It took this store over an hour to process this order. I had already pre-registered as well! Not worth it! Frustrated to say the least.

Carmen C. en

Grado:

He fixed the fiasco that the other two locations messed up. if we use Uhaul again it will probably be through this location.

Glenn S. en

Grado:

Very friendly, big parking lot making drop off a breeze. Good selection of beer and liquor as well.

Anthony M. en

Grado:

Great service!

Arthur Z. en

Grado:

El cliente no dejó un comentario.

Carolyn M. en

Grado:

El cliente no dejó un comentario.

Robert C. en

Grado:

Nothing, Everything from pickup to dropoff was perfect.

Kathryn S. en

Grado:

El cliente no dejó un comentario.

Lon L. en

Grado:

El cliente no dejó un comentario.

William D. en

Grado:

Best part of this store is the ample parking. Very nice when returning a 26' truck.

Deanne M. en

Grado:

El cliente no dejó un comentario.

Costantine K. en

Grado:

El cliente no dejó un comentario.

Reginald C. en

Grado:

El cliente no dejó un comentario.

Robert H. en

Grado:

The vehicle was dirty, less than stated gas, windshield was so full of bugs hard to even see. The attendant had to keep stopping my transaction five times to sell liquor to patrons at 10 am in the morning because no one else was there. Traffic changed my pick up location to the other side of Denver even though I requested the original location since I flew into Denver , had no car and was able to walk from the hotel to the original pick up location. Good customer service would have had the truck moved to the location. Penske and Budget will be my future rentals. They may be more cost but I am willing for better customer service and moving experience.

James R. en

Grado:

Get more dealers that just handle U Haul

Reginald C. en

Grado:

El cliente no dejó un comentario.

Henry U. en

Grado:

Excellent customer service! Went above and beyond to help. Thank you very much!

Tom H. en

Grado:

El cliente no dejó un comentario.

Robert M. en

Grado:

Everything was excellent . We were pleased with the service, staff and cost.

Julieanna E. en

Grado:

I went to the pickup location and my Uhaul wasn’t there. Thank goodness I went an hour early before my appointment or else I would’ve been much later moving than expected. Check in with your remote Uhaul rentals please. They barely know what’s going on.

ROB N. en

Grado:

Great customer Service!

Geneva V. en

Grado:

They were very friendly and helpful. Great service

SCOTT W. en

Grado:

Everything was fine with the location. The truck itself is not well maintained. The drivers side door weatherstripping was badly damaged and covered with duct tape. Neither door would close solidly. There was a very, very significant amount of road noise. It was actually quieter with the window open. Unfortunately it was near 100 degrees outside so you could have comfortable AC and road noise or significant heat and less road noise. A miserable experience with the truck!!

Tiffany M. en

Grado:

Fast, easy and seamless pickup and drop off. Highly recommend!

Rachel S. en

Grado:

Fantastic service - super friendly and helpful. Would highly recommend this location to others.

Benny M. en

Grado:

Nothing. I walked in and got help fast and was on my way in less than 10 minutes from even getting out of the uhaul.

Tad H. en

Grado:

I do not see any way they could improve. They were very easy to get along with very informative very helpful and very professional.

Mark S. en

Grado:

Truck was dirty inside and out. One of the straps on the auto carrier was in poor condition but they were not concerned. They did not secure the car properly according to your drop off location. The dolley I requested was not there. Also no moving supplies were available at the pick up. Very disappointed.

Amy R. en

Grado:

El cliente no dejó un comentario.

JOHN G. en

Grado:

Ravi at the front desk and his staff were SUPER helpful and nice to work with. Ravi and his very friendly staff went out of their way to help me drop off the trailer, and to drop off the truck. He was very gracious and warm, a very welcoming sight after many long days of driving. Ravi was able to work with me at drop off time and went beyond to make sure everything was good to go with me before I left. I was very pleased with my experience with his Uhaul center! Thanks Ravi!

Edward C. en

Grado:

El cliente no dejó un comentario.

jesthenia F. en

Grado:

El cliente no dejó un comentario.

Kathryn P. en

Grado:

The gentleman were very helpful and friendly.

David M. en

Grado:

Provide the equipment at the location they request. Better roadside assistants having to wait for over an hour to be told help is coming and then being told it will be another 2 hours.

Paul P. en

Grado:

People...use the U-Haul app. It’s so easy. That being said the people at Marshall were super nice.

REBECCA B. en

Grado:

Communication was poor. Truck was not available at the location when we were told to be there. Truck showed up low on fuel and not clean. Rental assistant wanted us to do everything online so he didn’t have to help/do his job in the store. Not the first time we’ve been burned by uhaul but definitely the last as we will not be using them again.

JACOB S. en

Grado:

The owner of the liquor store was beyond helpful. He checked me in and out quickly and efficiently! Would highly recommend!

marion D. en

Grado:

El cliente no dejó un comentario.

Dam N. en

Grado:

El cliente no dejó un comentario.

CRISTINA B. en

Grado:

Ravi was so helpful and knowledgeable he went about and beyond for us!!!! Thank you

DeWayne S. en

Grado:

El cliente no dejó un comentario.

Jeffry N. en

Grado:

Excellent rental experience.

Ravi B. en

Grado:

good experience overall. Very good customer service.

Tyler W. en

Grado:

Prompt service, rentals in great condition. Would go to again

ELLIOT S. en

Grado:

El cliente no dejó un comentario.

Edward G. en

Grado:

Need a truck in a pinch. The owner trusted me to return the truck in time for a scheduled rental. Thank you!

John L. en

Grado:

Need better signage so its clear you go in the liquor store for the U-Haul return check-in.