Nothing needs to be improved everything was excellentRichard Y.
Customer Reviews for Maroon Homes
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Easy process to drop offRomayne G.
Not from Broward county, but if I ever have to rent a U-Haul in Broward, I would go out of my way to go to this location. Staff was very friendly and professional. Keep up the great work!Alfredo C.
Service was great and very professional.Ronald B.
Very good service. Easy to pick up equipment without a long wait.Stephanie C.
El cliente no dejó un comentario.Robert O.
Nothing everything was perfectray R.
It was a great experience customer service was amazing. Thank you Junior....Kevon W.
El cliente no dejó un comentario.Howard H.
They were the best love the customer serviceHoward H.
El cliente no dejó un comentario.CARLOS V.
El cliente no dejó un comentario.Hector M.
The worker was extremely helpful! Thank you!Jason P.
If you have an important moveâ€¦ don't use U-Haul. Your month reservation won't be availableâ€¦ they will just smile and give you a $50 credit. â€œSorry they didn't return your truckâ€. It's laughable to the amount of money it will actually cost you to reschedule an important move.James F.
It doesn't get any better! Customer service was amazing. Very polite and informative! Seamless transaction from drop off to pick up! I'll definitely be returning.KAMILAH W.
Tire had a screw They came abd replaced It was seemless Great experience overallgerry C.
Very helpful and professional I would recommend the locationkenneth B.
Junior, the uHaul rep was friendly, knowledgeable and extremely proficient. He hooked up the trailer and walk me through the steps as well. At this moment there is nothing I would change. Thank you uHaul & Junior for making the process seamless.John S.
Everything went well at this location. The owners was very knowledgeable and patient. He walked me through the process of returning the van after I got flustered with doing it on the app. It was truly a great experience!Sierra E.
El cliente no dejó un comentario.Luis V.
Nothing to improve. The gentleman at the location was very helpful and kind. I'll definitely return and recommend this location to others.Danielle C.
Very friendly and helpful people. The process to get the vehicle was smooth and simple.Nolan C.
El cliente no dejó un comentario.DUANE F.
El cliente no dejó un comentario.Deashawn M.
Very spot with 24hrs access easy to pick up and drop off. Very good placeYasmany C.
Great job , thanks for the great customer serviceMarc B.
Dropped off truck late after 10 pm. It was super hard to find the location in the dark but the worker came out and got me checked out and he was great! ¡Gracias!Joshua R.
El cliente no dejó un comentario.RYANANTHONY S.
Excellent service and handling advice especially as it was my first time towing. He was patient and answered all my questions, he even encouraged me to do 2 laps and turns around the parking lot! Awesome awesomeSheree B.
La entrega del camiÃ³n fue demasiado informal, nos atendieron en el parking y solo me dijeron toma una foto de las millas y la gasolina pero no me entregaron el invoice para poder comparar lo que estaba recibiendo con lo que decÃa el invoice. El tanque de gas estaba casi vacÃo solo alcanzaba para 36 millas segÃºn lo que mostraba el tablero. Mal servicio Califique que estaba limpio solo porque la sra que me hizo la entrega pasÃ³ la escoba superficialmente pero en realidad no estaba limpioERIKA L.
Better signs.They ones there are small and can easily be missed when trying to find the location and it should be higher up to eye sight when driving.Haresh K.
El cliente no dejó un comentario.James C.
El cliente no dejó un comentario.Thamara C.
The services with the guys is good but the problem I dont is make a mistake when I make a payment he charge doble and I need my money back asapJOSE C.
El cliente no dejó un comentario.Merlyn A.
El cliente no dejó un comentario.Bruno B.
Super pro, Super friendly. This is my new place to rent !!!FRANCK T.
El cliente no dejó un comentario.Michelle W.
El cliente no dejó un comentario.Kevin J.
El cliente no dejó un comentario.Michael G.
Love the technolgy usageH Michael M.
I was a little late to pick up the trailer, when I got there I had to find a phone number to call and find out where they are. I had to wait for them to come to the parking lot, while I'm sitting in my car. The guy was very nice.EILIT S.
I've generally had good experiences with uhaul. This last rental was by far my easiest and friendliest.JOHN W.
We received " First Class " customer service. My family and I will continue to do business with Maroon Homes. Thank you again for superseding our standards.Monique D.
The service was excellent! I even arrived an hour late and they still kept my reservation, the check in process was so quick and easy no hassle. I needed to keep the rental and extra day and it took a simple call to get it extended, very easy! I would recommend this location, the gentelman that checked me in forgot his name but he was very nice.Sebastien S.
El cliente no dejó un comentario.DAVID K.
Junior was very accommodatingJohn W.
El cliente no dejó un comentario.Kadeem G.
The location is hiding in the back of a building, but great services.Roseline A.
El cliente no dejó un comentario.Nicole F.
The location should be sure there are utility accessories for customers.Dianna R.
El cliente no dejó un comentario.Tiago P.
Dropped off twice here. Once before hours and once during working hours. The staff are absolutely charming and even gave me a mask for my Uber ride back home. I would highly recommend.EILON E.
El cliente no dejó un comentario.Brandon H.
This store is the bestCHRISTOPHER H.
Rep was excellent very responsive and niceJennifer T.
El cliente no dejó un comentario.Lisann M.
El cliente no dejó un comentario.FATEN A.
Mr Homes was very professional and thorough. I'm not sure how he can improve after giving 10/10 service.justan C.
El cliente no dejó un comentario.angel O.
Increase signage on Road to point to both traffic directions and not acrossMarcos N.
El cliente no dejó un comentario.Adam J.
El cliente no dejó un comentario.Peter S.
They guy there is the bestcarlos B.
Owner was very respectful and easy to deal with. Look forward to doing business again.Justin C.
Junior was a great help. I am not that good with the phone and he assisted me with patience and know how. When needed, I will use this service again and recommend to othersElizabeth B.
El cliente no dejó un comentario.JEFFREY M.
No improvementsâ€¦. Great service!MATTHEW M.
There no direction on the building to get to the office. Office was initially closed upon arrivalMohammad A.
Worker was pleasant and explained everything very thorough.Brian G.
Excellent customer serviceWinston J.
El cliente no dejó un comentario.Marta B.
El cliente no dejó un comentario.JULIA S.
El cliente no dejó un comentario.TERRON W.
The representative was polite and efficient. I would recommend this location.PAUL F.
El cliente no dejó un comentario.Cheryl H.
The app is horrible. Had to use the web version insteadJovanny D.
Nothing to add. The Guy was very friendly. He hepled me with everything and explained me the whole process.Fanel D.
Tt was patience and she work with us. Thank you so muchDESIREE W.
It took approximately 90 mins (1 hour & 1/2) to get a response from location manager to get checked-in and received keys.Luther J.
The experience was great and the Representatives, Junior ,and Tee Tee was Awesome very professional ,Karen B.
The customer service was atrocious. First the preferred pick up location changed last minute and added 42 miles and 50 min to my trip. You stole this money (from the e tea miles) from me. The guy in charge of the pick up never met me in person and made the entire processs over the phone. It took 45 min for me to leave the location with the truck. No requested equipment was inside the truck and none of available at the location. The fuel tank was empty. The guy, who barely could articulate coherent sentences in English (did you hire illiterate people?), kept blaming U-Haul for everything badmouthing the company instead of taking ownership of the problems. Just empty and clumsy apologies. The cherry on the sundae: he LIED to me when he told me that I would've refunded by any fuel I left on the gas tank.PAULO M.
The personal interaction was excellent & we were greeted by the Maroon Homes staff. Tee Tee & family were very friendly & helpful. ¡Gracias!Henry P.
Keep going, we need more customer service like this .BRITTNEY L.
El cliente no dejó un comentario.Windsor F.
El cliente no dejó un comentario.Brandon H.
El cliente no dejó un comentario.Luis N.
Staff very professional and friendly.Rafael Z.
El cliente no dejó un comentario.Ralph S.
El cliente no dejó un comentario.KAREEM T.
El cliente no dejó un comentario.Jesus C.
FRIENDLY & HELPFUL STAFF.Marc D.
Extraordinario servicio al clienteCandice N.
El cliente no dejó un comentario.Nicholas P.
Very easy and convenient great customer serviceJesus C.
The guy there was fantastic. As soon as I pulled up, he told me where to park, guided me with backing g up the trailer, unhooked it for me and explained the whole policy.Shane H.
Customer service was excellentJesus C.
El cliente no dejó un comentario.Willie T.