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Jonathon O
Customer Reviews for Rocky Mountain Storage Barns Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It took 1 1/2 hours to get checked in for my key the truck was alll dirty smelled like cigarette smoke inside one of the tires was low I have nothing good to say sorry!!!
Marcia SProblems with the app crashing.
Jason SThe management for this property were helpful with pick up issue but the Uhaul check in system was a nightmare. I had already completed the rental online so we can pick up before their office opened. When I went to remote check in online it asked me for my passport, lease agreement, etc. We ended up wasting 30 minutes trying to figure things out. created a lot of stress as we were scheduled to meet people at a specific time.
Angela CWe did not receive the utility dolly and furniture dolly that we were supposed to get but besides that the service was great and the truck was clean.
Shayli JThank you for letting me pay extra for cleaning. It got muddy. I had a cast on my thumb and it is cold and I just could not get it to a car wash. This was very much appreciated. People were really nice.
Roberta N