Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The staff was absolutely amazing, and Joe, the manager himself personally helped with hook up and unhooking. Impeccable service!
JOHN M
Rating:
5.0
Customer did not leave a comment.
Wilma S
Rating:
5.0
Customer did not leave a comment.
HERVE T
Rating:
5.0
Customer did not leave a comment.
Patricia G
Rating:
5.0
Customer did not leave a comment.
Rashawn C
Rating:
5.0
Everything was great. Customer service was excellent on the phone as well as in person. Everyone was very friendly.
Tamicia W
Rating:
5.0
Customer did not leave a comment.
Kaitlynn H
Rating:
5.0
Customer did not leave a comment.
Deborah P
Rating:
5.0
Very clean facility. Staff is easy to communicate with. Great storage space.
alniesha l
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Karen M
Rating:
5.0
Great customer service, extremely helpful. It was a pleasant experience
Patricia S
Rating:
5.0
Great experience, made my move easy
Jeff W
Rating:
5.0
We left our travel trailer there for 2 months. We live in New York and travel to Florida in January. We felt very comfortable leaving the trailer there for November and December. We will be back there every year!!
CHARLES R
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Overall Experience
Rating:
5.0
Great customer service, and he explained thoroughly all the details.
felix f
Rating:
5.0
Customer did not leave a comment.
Terry R
Rating:
5.0
Customer did not leave a comment.
Micael C
Rating:
5.0
Very nice great customer service and willing to work with you
Devon S
Rating:
5.0
Customer did not leave a comment.
Justin M
Rating:
5.0
Customer did not leave a comment.
CHARNITA S
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Overall Experience
Rating:
5.0
Customer did not leave a comment.
Brian J
Rating:
4.0
Continue being kind and helpful.
Reynolds B
Rating:
3.0
Well, this location charged us for fuel, when we received the trucks empty!!!they could read our info and knew we got them empty. Why charge us, when the previous customer was charged for not fueling the trucks. As noted in the pick up location. If a customer is charged for fuel, then fill the trucks. If a customer receives a truck 6 miles till empty, why are they charged to fuel that truck to the 1/4 tank status?that seems to be double charging!!!! If I receive it empty I should be able to return it empty!
Randall C
Rating:
5.0
Nothing everything was perfect this is my second time using them
Sabrina F
Rating:
3.0
The truck only had 11 milles of gas and front windshield was dirty.
Tammy T
Rating:
4.0
Very friendly staff.
The truck was clean but it was making a lot of weird noises as if it needed to be serviced. It got the job done though.
Georgia C
Rating:
5.0
Great place to store a 24 foot enclosed trailer.
EDWARD W
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
HERVE T
Rating:
5.0
Customer did not leave a comment.
HERVE T
Rating:
5.0
Customer did not leave a comment.
Emma A
Rating:
5.0
Product and service are always great!!
steve j
Rating:
5.0
Customer did not leave a comment.
Barry M
Rating:
5.0
Customer did not leave a comment.
bobby m
|
Overall Experience
Rating:
5.0
The customer service was wonderful!!!👍
Isaiah F
Rating:
5.0
Customer did not leave a comment.
Charles B
Rating:
5.0
N/a
Tomeka B
Rating:
4.0
Customer did not leave a comment.
Domenic C
Rating:
5.0
They are the best! Professional and courteous. You need a uhaul don't go anywhere else.
Michael W
Rating:
5.0
Customer did not leave a comment.
Brent B
Rating:
5.0
Customer did not leave a comment.
Shamra S
Rating:
5.0
Customer did not leave a comment.
Annette M
Rating:
5.0
Nothing
Wanda F
Rating:
5.0
Nice people ,good service
JOHN S
Rating:
5.0
Customer did not leave a comment.
Jason E
Rating:
5.0
Customer did not leave a comment.
MILES J
Rating:
5.0
Great service!
Angel H
Rating:
5.0
Yall service is excellent.
Wanda F
Rating:
4.0
Customer did not leave a comment.
Aaron B
Rating:
5.0
It was easy to drive. It was clean. Contact members were excellent to deal with. Great experience. Thank you.
Linda S
Rating:
5.0
Customer did not leave a comment.
JAMES H
Rating:
5.0
Customer did not leave a comment.
Charles S
Rating:
5.0
Customer did not leave a comment.
Thomas D
Rating:
5.0
Always the staff is great!
HERVE T
Rating:
5.0
Customer did not leave a comment.
John S
Rating:
4.0
Make sure customer understands that $1.00 per mile is clear. I had to pick up in Darlington and I informed the representative on the phone that I would have to travel to Lake City, SC and arrive in Marion, SC. This distance exceeded 38 miles.
Charlena P
Rating:
5.0
The customer service was excellent. The manger and secretary was extremely nice and helpful.
Regina D
Rating:
5.0
Great customer service!
ROGERLEE J
Rating:
5.0
Owner was very helpful. A+++
Jeromy S
Rating:
5.0
The initial drop off point was closed. It took me 4 phone calls with multiple transfers to be sent to this location. Both the website and the people on the phone showed the original location was open until 6:00 PM, but it was closed. I called the number on the door and the recorder said they were not taking messages. The employee at the Marion location was very helpful.
lynn b
Rating:
5.0
Joe is always kind, courteous and helpful. We go out of our way to return equipment at his location.
Steven P
Rating:
5.0
Customer did not leave a comment.
Jarryld G
Rating:
5.0
Customer did not leave a comment.
micheal D
Rating:
5.0
I can't think of any improvements, the staff was very friendly, and there was plenty of room to maneuver and park the 26' truck.
Hayden C
Rating:
5.0
Customer did not leave a comment.
Natasha M
Rating:
5.0
WONDERDUL Uhaul Facility! Navy Veteran after 38yrs, I Moved back home to Mullins from Maryland took almost 3 weeks...The team (especially Melissa) provided oustanding support amd patience! I will definitly rent from them again.
Edla V
Rating:
5.0
The staff are very rude and disrespectful I won’t recommend this facility to anyone.
Kiana G
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Ralph S
Rating:
5.0
Nothing
Roger O
Rating:
5.0
it has been a great experience
James K
|
Overall Experience
Rating:
3.0
Professional, efficient, friendly, thorough. A seamless experience.
Michael G
Rating:
5.0
The staff at this location is Wonderful!!!!! The easiest and best rental experience I have ever had. We were completely satisfied. They were just incredibly nice people all around.
Harry T
Rating:
5.0
N/A
Johnny N
Rating:
5.0
Continue as professionaly as you are.
Gloria E
Rating:
5.0
Great staff to work with, fully explained everything and knowledgeable.
Gregory L
Rating:
5.0
Customer did not leave a comment.
Kerri C
Rating:
5.0
Customer did not leave a comment.
Juan C
Rating:
3.0
Customer did not leave a comment.
Amanda M
Rating:
5.0
Every bit as great as the Augusta Maine location with the extra exceptional southern hospitality they are known for.
Bravo to both teams
Beatrice L
Rating:
5.0
Hands down the best and nicest place to rent from. Marion self storage is full of great people who make the process quick, easy, and friendly. Uhaul trailers are all the same, it's the location that makes the difference, and there isn't a better place to go than here
KARL D
Rating:
5.0
Customer did not leave a comment.
Charles S
Rating:
5.0
Customer did not leave a comment.
Dan F
Rating:
5.0
I'll appreciate all that they do and done everything was great and wonderful U-Haul is right on time.
Kelly Davis
Thank you for your business
Kelly D
Rating:
5.0
Customer did not leave a comment.
Sheila B
Rating:
5.0
Everything was perfect.
CHAUNEE M
Rating:
5.0
They are great people. I have rented several occasions and they never seem to disappoint. Five star service!!!
BRITTANY M
Rating:
5.0
Customer did not leave a comment.
Carl W
Rating:
5.0
This was an awesome place for my drop off. They took the time to answer questions about future rentals. Easy in and out. These guys/gals get 5 stars 🌟 in my book!
Steven P
Rating:
5.0
Everything was wonderful
BRITTANY M
Rating:
5.0
Customer did not leave a comment.
HORACE M
Rating:
5.0
I was charged additional monies for gas but it was the amount that was in it when I picked it up. I will contact the location for payment issues.
LEON E
Rating:
5.0
The staff was AMAZING!!! They were very friendly and knowledgeable. 10/10 I would definitely recommend!!!
JESSICA G
Rating:
4.0
Customer did not leave a comment.
JOSEPH S
Rating:
5.0
Customer did not leave a comment.
Shawn S
Rating:
5.0
Customer did not leave a comment.
MELINDA T
Rating:
5.0
Customer did not leave a comment.
Kenneth M
Rating:
5.0
you cannot improve on perfect. The place was clean and well organized. The people were very helpful and knew their business.
ROBERT B
Rating:
5.0
If the rating had an awesome button this would be it
RICHARD D
Rating:
5.0
Customer did not leave a comment.
DUSTIN F
Rating:
5.0
Drop off was Excellent!!!
RANDOLPH L
Rating:
5.0
Nothing everything was good.
NELLIE E
Rating:
3.0
Customer did not leave a comment.
PAUL C
Rating:
4.0
Customer did not leave a comment.
ERVIN W
Rating:
5.0
Nothing
john g
Rating:
1.0
TRUCK WAS JUNK AND THE CAR DOLLY WAS BROKEN AND RUSTY AND I HAVE THE PICTURES TO PROVE IT
Michael G
Rating:
5.0
Great people courteous and helpful
ERICK R
Rating:
5.0
Best Uhaul experience I've ever had. I will definitely be back
John M
Rating:
5.0
Very secure. Staff very helpful. Access limited to business hours.
Tom K
|
Overall Experience
Rating:
5.0
Nothing. Everything was excellent. I will gladly drive the extra 25 miles to Marion rather than renting local. All the local U-Haul dealers don't have everything I need, but Marion Sell Storage does!
ROSANNE D
Rating:
5.0
The South Carolina United Methodist Disaster Recovery ministry utilized Marion Self Storage for almost 2 years due to our Hurricane Florence recovery efforts. I truly would say this facility gave service that was over and beyond what would be expected. Everything from installing a remote door so our volunteers and vendors could have access to materials and supplies, to assisting in the delivery and unloading and forklift operation to assist us during a critical time delivery of roofing shingles.
I would HIGHLY and without reservations recommend them to anyone considering storage and/or truck rental.
On numerous occasions we needed truck rental, and they were always ready, clean, and filled with gas.
Ken Kreitz
Disaster Recovery Administrator
South C
|
Overall Experience
Rating:
5.0
I could not of had a more pleasant experience. Thanks for all your help, I will pass on the great experience I had there.
Micheal A
|
Overall Experience
Rating:
5.0
Very well kept. Staff always friendly and helpful.
MARION C
|
Overall Experience
Rating:
5.0
Even with all of the rain and floods, the units still remain dry!!! I’ll definitely recommend and would use again if needed!
Clotella C
|
Overall Experience
Rating:
5.0
Best stoage experiene I have ever had. Very professional ,staff. clean and neat facility. Very good operation. extremely satisfied