Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything was great. Customer service was excellent on the phone as well as in person. Everyone was very friendly.
Tamicia Washington
Rating:
5.0
Customer did not leave a comment.
Kaitlynn Howes
Rating:
5.0
Customer did not leave a comment.
Deborah Pogue
Rating:
5.0
Very clean facility. Staff is easy to communicate with. Great storage space.
alniesha lakin
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Karen McFarland
Rating:
5.0
Great customer service, extremely helpful. It was a pleasant experience
Patricia Salvatore
Rating:
5.0
Great experience, made my move easy
Jeff Wotring
Rating:
5.0
We left our travel trailer there for 2 months. We live in New York and travel to Florida in January. We felt very comfortable leaving the trailer there for November and December. We will be back there every year!!
CHARLES RIEHM
|
Overall Experience
Rating:
5.0
Great customer service, and he explained thoroughly all the details.
felix fredrick
Rating:
5.0
Customer did not leave a comment.
Terry Rowell
Rating:
5.0
Customer did not leave a comment.
Micael Cleary
Rating:
5.0
Very nice great customer service and willing to work with you
Devon Smith
Rating:
5.0
Customer did not leave a comment.
Justin Maillet
Rating:
5.0
Customer did not leave a comment.
CHARNITA STAGGERS
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Brian Johnson
Rating:
4.0
Continue being kind and helpful.
Reynolds Brigman
Rating:
3.0
Well, this location charged us for fuel, when we received the trucks empty!!!they could read our info and knew we got them empty. Why charge us, when the previous customer was charged for not fueling the trucks. As noted in the pick up location. If a customer is charged for fuel, then fill the trucks. If a customer receives a truck 6 miles till empty, why are they charged to fuel that truck to the 1/4 tank status?that seems to be double charging!!!! If I receive it empty I should be able to return it empty!
Randall Cramer
Rating:
5.0
Nothing everything was perfect this is my second time using them
Sabrina Foxworth
Rating:
3.0
The truck only had 11 milles of gas and front windshield was dirty.
Tammy Tippett
Rating:
4.0
Very friendly staff.
The truck was clean but it was making a lot of weird noises as if it needed to be serviced. It got the job done though.
Georgia Cummings
Rating:
5.0
Great place to store a 24 foot enclosed trailer.
EDWARD WASHINGTON
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
HERVE TABLEAU
Rating:
5.0
Customer did not leave a comment.
HERVE TABLEAU
Rating:
5.0
Customer did not leave a comment.
Emma Allen
Rating:
5.0
Product and service are always great!!
steve jordan
Rating:
5.0
Customer did not leave a comment.
Barry Moore
Rating:
5.0
Customer did not leave a comment.
bobby manning
|
Overall Experience
Rating:
5.0
The customer service was wonderful!!!👍
Isaiah Felton
Rating:
5.0
Customer did not leave a comment.
Charles BORDES
Rating:
5.0
N/a
Tomeka Brown
Rating:
4.0
Customer did not leave a comment.
Domenic Campanile
Rating:
5.0
They are the best! Professional and courteous. You need a uhaul don't go anywhere else.
Michael Webster
Rating:
5.0
Customer did not leave a comment.
Brent Booker
Rating:
5.0
Customer did not leave a comment.
Shamra Skipper
Rating:
5.0
Customer did not leave a comment.
Annette McCollum
Rating:
5.0
Nothing
Wanda Finklea
Rating:
5.0
Nice people ,good service
JOHN STEDMAN
Rating:
5.0
Customer did not leave a comment.
Jason E McGahan
Rating:
5.0
Customer did not leave a comment.
MILES JOYE
Rating:
5.0
Great service!
Angel Huggins
Rating:
5.0
Yall service is excellent.
Wanda Finklea
Rating:
4.0
Customer did not leave a comment.
Aaron Buracker
Rating:
5.0
It was easy to drive. It was clean. Contact members were excellent to deal with. Great experience. Thank you.
Linda Strange
Rating:
5.0
Customer did not leave a comment.
JAMES HOOD
Rating:
5.0
Customer did not leave a comment.
Charles Shelton
Rating:
5.0
Customer did not leave a comment.
Thomas Dillon
Rating:
5.0
Always the staff is great!
HERVE TABLEAU
Rating:
5.0
Customer did not leave a comment.
John Sellars
Rating:
4.0
Make sure customer understands that $1.00 per mile is clear. I had to pick up in Darlington and I informed the representative on the phone that I would have to travel to Lake City, SC and arrive in Marion, SC. This distance exceeded 38 miles.
Charlena Pressley
Rating:
5.0
The customer service was excellent. The manger and secretary was extremely nice and helpful.
Regina Dykes
Rating:
5.0
Great customer service!
ROGERLEE JOHNSON
Rating:
5.0
Owner was very helpful. A+++
Jeromy Spiers
Rating:
5.0
The initial drop off point was closed. It took me 4 phone calls with multiple transfers to be sent to this location. Both the website and the people on the phone showed the original location was open until 6:00 PM, but it was closed. I called the number on the door and the recorder said they were not taking messages. The employee at the Marion location was very helpful.
lynn ballard
Rating:
5.0
Joe is always kind, courteous and helpful. We go out of our way to return equipment at his location.
Steven Parker
Rating:
5.0
Customer did not leave a comment.
Jarryld Goewey
Rating:
5.0
Customer did not leave a comment.
micheal Davis
Rating:
5.0
I can't think of any improvements, the staff was very friendly, and there was plenty of room to maneuver and park the 26' truck.
Hayden Conrad
Rating:
5.0
Customer did not leave a comment.
Natasha Manning
Rating:
5.0
WONDERDUL Uhaul Facility! Navy Veteran after 38yrs, I Moved back home to Mullins from Maryland took almost 3 weeks...The team (especially Melissa) provided oustanding support amd patience! I will definitly rent from them again.
Edla Vaughn
Rating:
5.0
The staff are very rude and disrespectful I won’t recommend this facility to anyone.
Kiana Gregg
|
Overall Experience
Rating:
5.0
Customer did not leave a comment.
Ralph Stewart
Rating:
5.0
Nothing
Roger ONEAL
Rating:
5.0
it has been a great experience
James Koks
|
Overall Experience
Rating:
3.0
Professional, efficient, friendly, thorough. A seamless experience.
Michael Griffey
Rating:
5.0
The staff at this location is Wonderful!!!!! The easiest and best rental experience I have ever had. We were completely satisfied. They were just incredibly nice people all around.
Harry Turner
Rating:
5.0
N/A
Johnny Norwood
Rating:
5.0
Continue as professionaly as you are.
Gloria Evans
Rating:
5.0
Great staff to work with, fully explained everything and knowledgeable.
Gregory Lynn
Rating:
5.0
Customer did not leave a comment.
Kerri Creech
Rating:
5.0
Customer did not leave a comment.
Juan Cruz
Rating:
3.0
Customer did not leave a comment.
Amanda Mills
Rating:
5.0
Every bit as great as the Augusta Maine location with the extra exceptional southern hospitality they are known for.
Bravo to both teams
Beatrice LEWIS
Rating:
5.0
Hands down the best and nicest place to rent from. Marion self storage is full of great people who make the process quick, easy, and friendly. Uhaul trailers are all the same, it's the location that makes the difference, and there isn't a better place to go than here
KARL DEBIASE
Rating:
5.0
Customer did not leave a comment.
Charles Shelton
Rating:
5.0
Customer did not leave a comment.
Dan Farrow
Rating:
5.0
I'll appreciate all that they do and done everything was great and wonderful U-Haul is right on time.
Kelly Davis
Thank you for your business
Kelly Davis
Rating:
5.0
Customer did not leave a comment.
Sheila Brown
Rating:
5.0
Everything was perfect.
CHAUNEE MOODY
Rating:
5.0
They are great people. I have rented several occasions and they never seem to disappoint. Five star service!!!
BRITTANY MILLS
Rating:
5.0
Customer did not leave a comment.
Carl Woods
Rating:
5.0
This was an awesome place for my drop off. They took the time to answer questions about future rentals. Easy in and out. These guys/gals get 5 stars 🌟 in my book!
Steven Parker
Rating:
5.0
Everything was wonderful
BRITTANY MILLS
Rating:
5.0
Customer did not leave a comment.
HORACE MCIVER
Rating:
5.0
I was charged additional monies for gas but it was the amount that was in it when I picked it up. I will contact the location for payment issues.
LEON EADDY
Rating:
5.0
The staff was AMAZING!!! They were very friendly and knowledgeable. 10/10 I would definitely recommend!!!
JESSICA GODBOLT
Rating:
4.0
Customer did not leave a comment.
JOSEPH STEVENS
Rating:
5.0
Customer did not leave a comment.
Shawn Sisco
Rating:
5.0
Customer did not leave a comment.
MELINDA THOMAS
Rating:
5.0
Customer did not leave a comment.
Kenneth Martin
Rating:
5.0
you cannot improve on perfect. The place was clean and well organized. The people were very helpful and knew their business.
ROBERT BARKER
Rating:
5.0
If the rating had an awesome button this would be it
RICHARD DAVIS
Rating:
5.0
Customer did not leave a comment.
DUSTIN FLOYD
Rating:
5.0
Drop off was Excellent!!!
RANDOLPH LEWIS
Rating:
5.0
Nothing everything was good.
NELLIE ELLISON
Rating:
3.0
Customer did not leave a comment.
PAUL CASTRO
Rating:
4.0
Customer did not leave a comment.
ERVIN WILLIAMS
Rating:
5.0
Nothing
john grimes
Rating:
1.0
TRUCK WAS JUNK AND THE CAR DOLLY WAS BROKEN AND RUSTY AND I HAVE THE PICTURES TO PROVE IT
Michael Greene
Rating:
5.0
Great people courteous and helpful
ERICK REED
Rating:
5.0
Best Uhaul experience I've ever had. I will definitely be back
John Moore
Rating:
5.0
Very secure. Staff very helpful. Access limited to business hours.
Tom Klauber
|
Overall Experience
Rating:
5.0
Nothing. Everything was excellent. I will gladly drive the extra 25 miles to Marion rather than renting local. All the local U-Haul dealers don't have everything I need, but Marion Sell Storage does!
ROSANNE DANKO
Rating:
5.0
Customer did not leave a comment.
SHAMARIA STAGGERS
Rating:
5.0
Customer did not leave a comment.
KIMBERLY JORDAN
Rating:
1.0
I sent an email with my concerns.
Kimberly Fuqua
Rating:
5.0
The South Carolina United Methodist Disaster Recovery ministry utilized Marion Self Storage for almost 2 years due to our Hurricane Florence recovery efforts. I truly would say this facility gave service that was over and beyond what would be expected. Everything from installing a remote door so our volunteers and vendors could have access to materials and supplies, to assisting in the delivery and unloading and forklift operation to assist us during a critical time delivery of roofing shingles.
I would HIGHLY and without reservations recommend them to anyone considering storage and/or truck rental.
On numerous occasions we needed truck rental, and they were always ready, clean, and filled with gas.
Ken Kreitz
Disaster Recovery Administrator
South Carolina Conference
|
Overall Experience
Rating:
5.0
I could not of had a more pleasant experience. Thanks for all your help, I will pass on the great experience I had there.
Micheal Allen
|
Overall Experience
Rating:
5.0
Very well kept. Staff always friendly and helpful.
MARION COUNTY SHERIFF
|
Overall Experience
Rating:
5.0
Even with all of the rain and floods, the units still remain dry!!! I’ll definitely recommend and would use again if needed!
Clotella Crawford
|
Overall Experience
Rating:
5.0
Best stoage experiene I have ever had. Very professional ,staff. clean and neat facility. Very good operation. extremely satisfied