Comentarios de los clientes para Marion Ave Mobil

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Marion Ave Mobil

Clasificación general:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

SCOTTM B.
Clasificación:

El cliente no dejó un comentario.

Emma J.
Clasificación:

El cliente no dejó un comentario.

Andrew K.
Clasificación:

Next time have the equipment available when its reserved. I reserved a auto hauler trailer four times and three times I was turned away at the last minute when I was on my way to pick it up. The location was fine but availability is not.

Anthoney S.
Clasificación:

Truck reeked of smoke. My online reservation was not found by site had to rent a pick up truck instead of a van as reserved

JOHN G.
Clasificación:

Wonderful service all around!

Michael C.
Clasificación:

El cliente no dejó un comentario.

CHRISTOPHERJ G.
Clasificación:

Staff is very friendly.

Carol M.
Clasificación:

I didn't like the fact that I had to pick up the trailer at a different location and that you didn't compensate the mileage so to that fact. Which put me over the miles given to me.

Frank G.
Clasificación:

El cliente no dejó un comentario.

William A.
Clasificación:

El cliente no dejó un comentario.

Bart R.
Clasificación:

El cliente no dejó un comentario.

Frank H.
Clasificación:

Everything went as planned. Very pleased..

Randy D.
Clasificación:

El cliente no dejó un comentario.

William S.
Clasificación:

Great service also

Jordan L.
Clasificación:

Nothing... we had the best experience 😊

Lawrence L.
Clasificación:

El cliente no dejó un comentario.

James H.
Clasificación:

El cliente no dejó un comentario.

MATTHEW F.
Clasificación:

El cliente no dejó un comentario.

Philip L.
Clasificación:

El cliente no dejó un comentario.

Corey P.
Clasificación:

Contactless pick up was not conducted in a contactless way. This is the second time I have picked up a usual vehicle where I had to re-enter information for verification. Both times I had to wait for “verification”. Both times I had to find and interact with someone who works there to pick up the keys. This is not how contactless online vehicle rental should happen. I should input my information, it should be verified - BEFORE - I go to pick up the vehicle, the truck should be unlocked and the keys inside or in a lock box and a code sent to me. Take some pictures, inspect the vehicle and go. The truck had unreported damage, was dirty, and stunk of cigarettes. Twice now I have gone with usual for a quick truck for the day, and both times it has ended up costing me in time and money what other competitors would cost - with at least the chance that things are more streamlines with better newer equipment. Likely my last time using uhaul.

ANDREW C.
Clasificación:

Online checkin was annoying and would have taken less time if I just went the regular route and talked to the U-Haul rental guy at the store

John F.
Clasificación:

Second rental in 6 months.Easy check in and drop off process.Truck was clean and ready when promised

Lawrence E.
Clasificación:

El cliente no dejó un comentario.

AMANDA G.
Clasificación:

El cliente no dejó un comentario.

David W.
Clasificación:

Lower your rates for frequent renters. At least offer some sort of discount.

JOHN G.
Clasificación:

Staff extremely helpful given short notice- they made every effort to support.

Rebecca G.
Clasificación:

Hours are limited and staff are not accommodating. In fact, staff is rude. WiFi/cellular service is limited so picking up and dropping off is time consuming and frustrating.

Steven M.
Clasificación:

very nice people, easy to reach the trailer, but not as nice and organized as the Queensbury store

Joseph M.
Clasificación:

El cliente no dejó un comentario.

Mike B.
Clasificación:

Didn't have any problems, booking the truck was pretty easy. Wish there were discounts for seniors etc..

Paul C.
Clasificación:

Thank you for the great service , made our move easy!

maude W.
Clasificación:

Fantastic

David P.
Clasificación:

Quick and painless on both pickup and return, thank you

david M.
Clasificación:

At pick up, the LTPS light was on indicating low RR tire pressure. The clerk claimed to fill the tire but the light remained. The clerk informed that the light would turn off after a few miles of driving. Instead, the warning message indicated BOTH rear tires needed air - and remained so-illuminated for the remainder of my rental. Upon return, the facility owner blithely stated that the problem was with the sensors, not the air pressure - not even asking which truck I had rented.. He refused to provide any financial relief and even insisted that I refill the tank with the 3 gallons of gas used for the 35 miles driven. On a previous rental from this outfit, there was broken 1/4" thick sheet glass shards on the floor of the truck rented. JUST DISGUSTING.

Michael M.
Clasificación:

Well organize, good instructions, very quick and good experience. I'd definitely reuse this service or recommend it.

Wayne D.
Clasificación:

El cliente no dejó un comentario.

DONNA P.
Clasificación:

El cliente no dejó un comentario.

Sheba B.
Clasificación:

Device sign in was difficult and had to physically go into office. The app kept directing me to sign into my acct, although an account wasn't required and I didn't create one. It did not just accept my order number, which I had readily available. I think the price is too high for mileage (.59 for my 80 mile trip to pick up furniturel); no local deals. I did open or use furniture pads, couldn't get a refund. I was charged an additional $5 for something in UHaul code when the van was brought back clean, on time and with a full tank. Check out was better, but had to go step by step through app, which worked thanks to text message link that is sent once your check in is complete. Would prefer up front information when ordering van, like how much for mileage, any local discounts, written instructions on how to check out, an order only number for checking in. Van was modern, clean, everything worked.

barry H.
Clasificación:

El cliente no dejó un comentario.

Ruki R.
Clasificación:

El cliente no dejó un comentario.

Trevor C.
Clasificación:

El cliente no dejó un comentario.

Lorraine T.
Clasificación:

The online reservation was not as easy as it could it tookbe. For some reason because I had to save my info and go back to it, my pickup location was switched from Saratoga to Glens Falls. It took 2 or 3 phone calls to different numbers to get it straitened out. Then they had me in for a day longer than needed. The.p are people at marion Ave Mobil were very nice. Very busy time of year!

Monica B.
Clasificación:

Marion does a wonderful job...preferentially choose to rent from them!

Laura H.
Clasificación:

El cliente no dejó un comentario.

connie P.
Clasificación:

I was impressed at how comfortable the seats were. I usually get such a back ache when I drive anywhere-but was super comfortable the whole trip.

Joshua M.
Clasificación:

We have used this location several times and always find the staff to be professional and accommodating. They go out of their way to be generous and helpful. We truly appreciate them and would highly recommend them to anyone.

ELLEN A.
Clasificación:

Everything went perfect.

susan D.
Clasificación:

El cliente no dejó un comentario.

Alan C.
Clasificación:

El cliente no dejó un comentario.

Michael S.
Clasificación:

El cliente no dejó un comentario.

TED A.
Clasificación:

The truck was dirty inside and out blankets were just thrown in the back and they didn't even come out and look at the truck when I picked it up they just handed me the keys and told me where it was

Steve A.
Clasificación:

El cliente no dejó un comentario.

Shaun F.
Clasificación:

El cliente no dejó un comentario.

DONALD LLOYD A.
Clasificación:

El cliente no dejó un comentario.

Doug A.
Clasificación:

Excellent as always!

Andrei B.
Clasificación:

Nothing. Had a great experience.

nick L.
Clasificación:

Drove the truck 6 miles got charge for 2 gallons of gas at 7:50 that is a big rip off

Frank B.
Clasificación:

The service from Miriam mobile was fantastic the only problem I had was that I ordered a 26-foot truck and the truck was not at Miriam mobile so I had to use a 20-foot truck this caused me inconvenience and an extra trip to Massachusetts not happy with that but the service was fantastic U-Haul

Lauren P.
Clasificación:

El cliente no dejó un comentario.

Steven R.
Clasificación:

El cliente no dejó un comentario.

John S.
Clasificación:

We had serious problems with the trailer as I approached 55mph it shook and swerved I had to go slow unfortunately I did not have time to deal with it.the man at mobil took it out of service

Lauren P.
Clasificación:

El cliente no dejó un comentario.

TODD C.
Clasificación:

Vehicle was ready at the time I went to pick it up. Staff at the location was very professional and explained the rental arrangement in detail. Both the vehicle and the pick up location were clean and well maintained. Staff wore their masks inside the building. Drop off was simple and quick. I would definitely use Uhaul and this location again.

Lori G.
Clasificación:

There was a Covid 19 mask and water bottle in the cab from the previous person I assume. Nick was very good about noting on the contract that the incorrect amount of fuel was circled and if there was any question at drop off to have them call him.Very professional!!

Anthony O.
Clasificación:

El cliente no dejó un comentario.

Todd A.
Clasificación:

El cliente no dejó un comentario.

RICHARD M.
Clasificación:

Service at the location was great. Mobile check-in is a joke.

David W.
Clasificación:

Nick, Devon, Matt, and Shelby are awesome. They are helpful, professional, and polite. A real asset to U-Haul and Marion Ave. Mobil

Kimberly S.
Clasificación:

Garage was closed - thankfully I haul company was able to find a traveler within20 mikes for us to ise—-thank you uhaul

George K.
Clasificación:

El cliente no dejó un comentario.

Dave S.
Clasificación:

Staff very friendly and helpful.

David C.
Clasificación:

Great experience. Very professional and no extra charges.

James T.
Clasificación:

I was treated well and was very satisfied with the pic up and return off the car carrier I rented Everything wasperfect.

Andrew P.
Clasificación:

El cliente no dejó un comentario.

charles M.
Clasificación:

U-Hall was in perfect condition and ready to go. The attendant was expeditious though very busy at the time I picked up the vehicle. As a result of his busyness and my being a first time renter from U-Hall, I didn't get all the details about returning it and extra costs.

nick A.
Clasificación:

The staff at this location was great. Devon and Matt were a pleasure to deal with. And the girl that worked there answered all my questions in the way customer service should be. I will drive extra out of my way just for the customer service

Daniel L.
Clasificación:

Everything went well.

Scott F.
Clasificación:

Simple smooth and professionally handled.

howard S.
Clasificación:

People at u-haul location were great

ben C.
Clasificación:

El cliente no dejó un comentario.

Bruce R.
Clasificación:

El cliente no dejó un comentario.

Abigail H.
Clasificación:

Better customer service attitude. Clean the trucks before renting them.

Duane R.
Clasificación:

El cliente no dejó un comentario.

Corey S.
Clasificación:

El cliente no dejó un comentario.

Mark C.
Clasificación:

I have rented here many times and always had great service, clean rental equipment and they are very helpful & courteous Here.

John W.
Clasificación:

Great location near highway and shopping. Staff was helpful!

CARLO A.
Clasificación:

El cliente no dejó un comentario.

James J A.
Clasificación:

Quick, convenient, and excellent service. My experience needed no improving.

DEBROAH S.
Clasificación:

Mileage on contract was 20 miles more on the contract than the actual starting mileage. The u haul station did fix the error without a problem

Jacquelyn B.
Clasificación:

El cliente no dejó un comentario.

Michelle C.
Clasificación:

Although I was using on line pickup before operational hours, I was clearly having issues with the Wi-Fi and the garage service guy at the counter was not helpful at all. He simply stated, "We open at 8, for U Haul." The truck was pretty dirty inside the cab, specifically the floor hadn't been swept, the windshield was filmy and disgusting which made night time driving kind of hazardous, and the cargo bay had not been swept out prior to our use. Not sure if cab had been wiped down or disinfected, so we did so and everything was pretty dirty.

Joseph G.
Clasificación:

El cliente no dejó un comentario.

Erich S.
Clasificación:

The truck I was given did not have very forgiving handling. I've had trucks in the past with tighter steering but the vehicle I had was difficult to control at speeds over 30mph. Otherwise my experience at the location was great and the staff member who I interacted with was very professional and helpful. I'll be back.

Gary H.
Clasificación:

El cliente no dejó un comentario.

Jill C.
Clasificación:

Quick and easy! Rental went good.

Kathleen C.
Clasificación:

Quick and efficient! I was also able to leave my car there, which was helpful.

Joseph P.
Clasificación:

El cliente no dejó un comentario.

Mary Bozkurt M.
Clasificación:

Employees were really nice and well organized. Employees are also helpful, and knowledgeable. Vehicle was clean, and gassed up

Lee M.
Clasificación:

El cliente no dejó un comentario.

william N.
Clasificación:

Take the governor off the motor , I get it no need to respond, love U Haul thanks

No se han enviado comentarios para esta ubicación.

Volver
arriba