Customer Reviews for Marion Ave Mobil
(U-Haul Neighborhood Dealer)

3,127 comentarios

33 Marion Ave   Saratoga Springs, NY 12866

(518) 587-5880

Horarios de la ubicación

  • Lun. - sáb.: 8 a. m. - 6 p. m.
  • Dom.: 10 a. m. - 6 p. m.

Servicios en esta ubicación:

Contáctanos

(518) 587-5880

33 Marion Ave
Saratoga Springs, NY 12866

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 8 a. m. - 6 p. m.
  • Dom.: 10 a. m. - 6 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Smooth transaction easy return

Kevin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SEANM F. 
Clasificación:
4.0

Windshield filthy hard to see and the back had to be swept before even using it

Renee H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Myleah B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harry M. 
Clasificación:
5.0

Both attendants were great

peter S. 
Clasificación:
5.0

Outstanding customer service. Efficient, knowledgeable, helpful.

MICHAEL W. 
Clasificación:
5.0

Things went smoothly. Will use again if needed.

Pauleen H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott T. 
Clasificación:
5.0

Easy way to easy

Louis R. 
Clasificación:
5.0

Very nice associates!

Wendy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harry M. 
Clasificación:
5.0

Friendly helpful service. Clean good running vehicle.

SEAN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamelah A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ellen B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nikki J. 
Clasificación:
5.0

Could not have been easier ! Love the staff ! Fast and efficient. Best price !

martha B. 
Clasificación:
5.0

Everything was good. Great customer service

Ronald P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Breckenridge C. 
Clasificación:
5.0

El cliente no dejó un comentario.

James B. 
Clasificación:
5.0

El cliente no dejó un comentario.

John H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffery H. 
Clasificación:
5.0

Very friendly staff and everything was handled efficiently.

Richard M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Morgan J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael T. 
Clasificación:
3.0

The trust was nasty when I took it

Jessica S. 
Clasificación:
5.0

Mary and NICK are fantastic. MATT is super helpful as well. After the nightmare I had at your Woburn Massachusetts office nothing compares to Saratoga

David W. 
Clasificación:
5.0

El cliente no dejó un comentario.

mathew D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sean M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sean W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul G. 
Clasificación:
4.0

No issue picking up the van we rented. Very pleasant and knowledgeable staff. This location has a large number of rental vehicles so no worries about showing up and not having the truck/van there (as some of the other locations in this area have apparently done). Would definitely rent here again.

David H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim G. 
Clasificación:
3.0

I returned the vehicle after hours and the parking lot was very dark. I had a hard time seeing and had to use my cell phone flashlight. I was nervous walking around the lot as I returned the truck by myself. It really could be better lit for late returners. Also, I used the cell phone link to confirm my return and it required many steps including taking pictures etc...I will not return a uhaul after hours again. Plus the return required a return mileage but the odomoter only showed a mileage that was associated with how much gas was in the tank not the true mileage of the vehicle. I could not figure out how to change the odometer to show total mileage. Return was very stress provoking!!

Lori Z. 
Clasificación:
5.0

The lady representative (I apologize for not knowing her name) was attentive and helpful. I had a great experience and will return at this location for uhaul rentals.

Casper Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin W. 
Clasificación:
3.0

inspect truck for cleanliness and wash down sticky surfaces

david S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tedd R. 
Clasificación:
5.0

Nothing.

Peter W. 
Clasificación:
3.0

I attempted to cancel my supplies order because I wouldn't receive them in time for my move and the email that was given to me was invalid… mailto:store@uhaul.com While I was happy with the location. I was not happy that I couldn't pick up these supplies at the local location and wouldn't receive the ordered supplies until after my move. Therefore, I am requesting reimbursement for my supplies in this order. Respectfully, Shannon Moore

SHANNON M. 
Clasificación:
5.0

The online check-in was a little tough but Nick at the Saratoga springs NY location is great.

Jonathan H. 
Clasificación:
2.0

Do not force someone to give out their friend's private phone numbers and call them. It's rude. Especially to long term customers.

Raymond L. 
Clasificación:
4.0

When reserving a approved pick up location, then the night before getting that call from UHAUL, changing YOUR DESIRED location to 14.4 miles away, leaving you with no time or choice to make other arrangements, the rental starts off reasonable, until they add the .79 a mile, along with replacing the gas, kinda double dipping, But the pick up process was very professional, the assistant was extremely friendly, and answered my questions my concerns, Truck was clean, ran well, great service from the male attendant. I would recommend that UHAUL pick up location, and the great customer service

Carole V. 
Clasificación:
4.0

There was a miscommunication about my return time, though I'm unsure if that was from the location or the person I made my appointment with over the phone (I said 12 hours, but the paperwork was only for 8). Only thing that was a slight issues was that the Mobil station turns their pumps off at 9pm. I brought the truck back slightly after 9 and didn't know that, so I had to drive to a different location to fill up. They should stress the pumps closing, perhaps with a print out, when a vehicle is picked up. Otherwise everyone I dealt with the good and the truck was in good shape.

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peta B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark Y. 
Clasificación:
5.0

Great customer service!!

Kris L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael T. 
Clasificación:
1.0

You guys over charged me for everything even though you guys quoted me a certain amount and ending costing me more than I could afford worst rental company I've ever dealt with

Austin S. 
Clasificación:
5.0

Everything was perfect! simple, easy and effortless.

rob M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ben P. 
Clasificación:
3.0

El cliente no dejó un comentario.

James A. 
Clasificación:
5.0

El cliente no dejó un comentario.

GLENN W. 
Clasificación:
5.0

Mary was very helpful

LOUIS C. 
Clasificación:
2.0

Broken power cord port. Unable to charge phone. Returned truck less then ten minutes past due time charged for additional day with out being told. Really? No grace period? How about some consideration?

Lloyd B. 
Clasificación:
5.0

Conveniently located and easy to fill up just before returning. Great experience.

Donna M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carolyn S. 
Clasificación:
5.0

We rented the van which worked out great except for one little thing…there's no place to plug in a iPhone USB cable. There were two cigarette lighters! Perhaps one should have had a USB unit in it. That Google Map app eats my phone battery. Thank you, very efficient rental. Clean vehicle.

gene B. 
Clasificación:
5.0

The truck was a mess. The tires were in bad shape. The left hand mirror rattled in on every bump and you could not see down the left hand driver side. The 12 volt receptacle did not work and cell phones all died on the trip. I'm absolutely dissatisfied with the entire experience with the U-Haul truck on this trip and I like to have half of my money back.

SCOTT D. 
Clasificación:
5.0

Very professional and great customer service.

Peter B. 
Clasificación:
4.0

My experience was great, except that I called 11 times between 8am and 1pm with a question before anyone picked up. There was a recording and no way to leave a phone message.

Susanne R. 
Clasificación:
5.0

Excellent customer service. Thank you

Michael I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce I. 
Clasificación:
5.0

El cliente no dejó un comentario.

frank S. 
Clasificación:
5.0

The whole process was super easy. Not only is the process simple and the vehicles clean, but the customer service from the attendants at the desk was fantastic.

Jay S. 
Clasificación:
5.0

3 negative experiences Florida, 1 excellent in Saratoga.. Thanks.

Michael M. 
Clasificación:
1.0

I had to hook up my own trailer after standing there for 20 mins then trailer was missing light harness extension wire. I was told to go back out to the other trailers and remove one. One employee working with a poor attitude.

Ralph F. 
Clasificación:
5.0

Everything went well. Pick up and drop off was fast and efficient. No complaints about my experience. Rented through this place because I helped my friends move 2 months ago, and we had a great experience then too.

Frank D. 
Clasificación:
5.0

Gracias

Patricia W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kyle R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Eric O. 
Clasificación:
4.0

The one person there is extremely busy. Maybe two people working?

Ronald H. 
Clasificación:
5.0

Nick is a great employee. I went there twice and witnessed that he clearly has too many jobs for one person, but he was super friendly, helpful and positive each time.

Karen L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLAS C. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANCIS M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kitty G. 
Clasificación:
5.0

Excellent customer service

Ronald P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexandra W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve L. 
Clasificación:
5.0

Excellent Service from a female staff. Courteous, patient & very efficient. She went above and beyond to fix a discrepancy between online reservation & actual in store pickup. Room fro Improvement >>> please make website instructions CLEAR - no one needs so many blankets and dolly - especially if the end up double dipped...

Luis M. 
Clasificación:
5.0

El cliente no dejó un comentario.

William R. 
Clasificación:
5.0

El cliente no dejó un comentario.

timothy B. 
Clasificación:
4.0

A very hot 94% day! No air conditioning. Not happy with that!!

Dale M. 
Clasificación:
5.0

If a business takes on UHaul and it is not their core business, UHaul customers should be served in a more timely manner. When booking we do not know if the location will be conducting unrelated business. I waited in 90 degree heat outside because everyone inside had no masks on.

louis C. 
Clasificación:
5.0

The Marion ave Mobil staff are true professionals. It is a vary busy location, and they still get the job done. They have the vehicle ready on time, if there is a problem they work to fix the problem. I would recommend this location to anyone.

JOHN F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lisa M. 
Clasificación:
5.0

this is probably the third or fourth time renting from this location. always no pressure and no hidden fees. Communication was effective and appreciated. good job

Mihai I. 
Clasificación:
4.0

I used the online check in on my phone and found it time consuming. As I was finishing it at the pick up location, someone came in, did the in person check in and walked away with his rental all while I was waiting for the response to a section of check in on my phone. It was frustrating.

Kathleen C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob W. 
Clasificación:
1.0

My van was very smelly, dirty, spilled stains all over, and driver door creaked badly when opening/closing. On top of that, I was swindled and charged for things that I should not have been charged for. I do NOT recommend this Uhaul location. I will never rent from here again!

Nayomi P. 
No se han enviado comentarios para esta ubicación.

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