Comentarios de los clientes para Marcus Thornton - Thornton Enterprise

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Marcus Thornton - Thornton Enterprise

Clasificación general:

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Eleanor T.
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I did not like having to do everything on the app and over the phone when I went to pick up the truck. I like meeting an actual person. Very aggravating

Chasity P.
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The ladies were so good thanks

Michael R.
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El cliente no dejó un comentario.

Gene B.
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El cliente no dejó un comentario.

Dwayne P.
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I got charged extra mileage due to me having to pick up the van so far from my house due to availability I do not understand why I should have been charged for the extra mileage due to that I picked van up in Marion Ar and had to drive to moro Ar to my house to load van then to Boston ga to my new home then to Thomasville ha to drop off why was I charged

Melissa B.
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a rental that should have cost $30 plus mileage plus the insurance ended up costing $103.93 + 52.88. the truck was at the site by 9:25am the next day. The app would not work on the phone so we ended up calling in to the 1-800 number to finish the check in which was another 30 minutes which then i was charged another days rental for being on the phone getting help which is advertised and then we have to pay for help. Very disappointed.

Gene B.
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Not open as advertised. Got no response from the contact number i was given

Thomas Y.
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El cliente no dejó un comentario.

JANE O.
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El cliente no dejó un comentario.

Brett B.
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El cliente no dejó un comentario.

Vernon B.
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The staff was super helpful as we had never rental a cargo rental before.

Anthony H.
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El cliente no dejó un comentario.

Sylvanus O.
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Office computer was very slow so the printout of the contract was slow.

Glenn S.
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El cliente no dejó un comentario.

Matthew P.
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I did not have my dolly or blankets I ordered.

Emmett H.
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El cliente no dejó un comentario.

mitzi H.
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El cliente no dejó un comentario.

Franklin B.
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El cliente no dejó un comentario.

Chad R.
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El cliente no dejó un comentario.

Jacob M.
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They didn't seem to care that the truck wasn't fully functioning and didn't want to check it while I was on sight.

STEVE C.
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Straps on front of trailer should be oiled and be sure rubber stops are on chains.

Patrick L.
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El cliente no dejó un comentario.

derrick M.
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El cliente no dejó un comentario.

brian H.
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Whole operation is top notch. The one thing that might be helpful is a greater selection of vehicles at the site to choose from.

Ted K.
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El cliente no dejó un comentario.

Ray F.
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El cliente no dejó un comentario.

ROBERT W.
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El cliente no dejó un comentario.

James P.
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Nice friendly establishment.

ROBERT M.
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We enjoyed doing business with you. I had passed your place many times and never noticed the trailers out there but we are from Cairo, and your store right off the bypass, was quite handy. The only improvement might be to give a LITTLE more room to put trailers back when delivering them. Also, for U-haul, put some tongue jacks with wheels on your trailers.

dorothy C.
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El cliente no dejó un comentario.

JAMIE M.
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El cliente no dejó un comentario.

davis A.
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Not a thing. It was great !

Wojciech R.
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El cliente no dejó un comentario.

Bonnie K.
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El cliente no dejó un comentario.

scott E.
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location closed on day of return

rhonda S.
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El cliente no dejó un comentario.

Brenda M.
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discuss size of truck before rental day.... we wanted a small truck, got a 26 foot (no other choice by rental day)

Ken B.
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El cliente no dejó un comentario.

John K.
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Great and friendly service. Quick and easy process. All additional equipment rented was provided as well. Definitely will use again.

Richard M.
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El cliente no dejó un comentario.

Lawanna M.
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El cliente no dejó un comentario.

Sylvia G.
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El cliente no dejó un comentario.

Laura G.
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El cliente no dejó un comentario.

Richard J.
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El cliente no dejó un comentario.

Marcia L.
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The Thorntons were very efficient and accommodating. I couldn't have asked for better service.

richard C.
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El cliente no dejó un comentario.

Mike C.
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El cliente no dejó un comentario.

George C.
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El cliente no dejó un comentario.

Rochelle H.
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El cliente no dejó un comentario.

gary K.
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I informed my sales person that I wanted to drop the trailer I rented in another location and was told that it would be fine. I specifically pulled up Google Maps and told him where I would like to drop it. He should have told me it would be a huge extra charge. Now I am having a dispute to get my money back. The sales person really misled me by blatantly not informing of the charges associated with dropping the trailer elsewhere. If this cannot be reconciled I will be a life long "Anti-U-hauler" Please help me!

Pamela H.
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Great experience with renting a truck from T & T Storage in Thomasville. Michelle and Missy made it so easy. Such a pleasant experience. Would recommend them to anyone that asks!

PAUL R.
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El cliente no dejó un comentario.

corbett L.
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El cliente no dejó un comentario.

larry C.
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El cliente no dejó un comentario.

Christopher B.
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El cliente no dejó un comentario.

Delsi D.
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El cliente no dejó un comentario.

Latasha C.
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El cliente no dejó un comentario.

TWILA V.
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I will use your service again in the future thanks for the helping hand

ARTHUR W.
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El cliente no dejó un comentario.

Bobby S.
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El cliente no dejó un comentario.

James A.
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Great service. Easy check in and easy drop off!

robin H.
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T&T did a wonderful job. I'll rent from them any time.

mike W.
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None needed. Excellent cs!!!

LAWRENCE B.
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I tried the online checkout. It was the worst online experience I've had in long time. Since I was a repeat customer I was in the computer system and it had my landline as the phone. The system sent me five different "verification codes". It was nerve wracking because I had a limited window of time to get the truck and load. Finally, got help on the phone and got it straight. Whew!

DON S.
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El cliente no dejó un comentario.

Derek H.
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Only reason was a 4 star is because they are closed on Sunday but other than that a clean well lit location to return equipment too!

Rodney F.
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El cliente no dejó un comentario.

lexie T.
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El cliente no dejó un comentario.

jason H.
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I ordered 5 dozen pads. None were delivered. No one contacted me that they would not be provided. This made me scramble to find pads. U-Haul was NOT helpful. I will not use U-Haul again, and will not suggest U-Haul to friends.

CLIFFORD B.
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El cliente no dejó un comentario.

John O.
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What you are doing currently should be documented and the same procedure followed by all the staff, your operation is working very well John D Ohman

Joseph C.
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El cliente no dejó un comentario.

Michael R.
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El cliente no dejó un comentario.

HEATHER F.
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El cliente no dejó un comentario.

KIMBERLY G.
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El cliente no dejó un comentario.

BROWN G.
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El cliente no dejó un comentario.

Lee S H.
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El cliente no dejó un comentario.

Beauford H.
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Great Job, helpful, and courteous... Quite professional Equipment in excellent operating condition... Pull well with no issues... Thanks...

Tim R.
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Not a thing, We dropped off truck after hours so I have no comment on personnel; I'm sure they are very nice and helpful

tracy P.
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Exceptionally friendly staff. Great trailer. And it was clean. No hassles. Had me going in minutes. The lady and the man hooked the trailer to my truck as I was giving others my information. It's tough enough to move but they really made it a pleasant rental. I will return here soon. Thank-you!!

Atlemisia A.
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They are racist. I spoke with Missy she told me she wouldn't charge. The next day i get charged for full day and tow dolly. Went up there to speak with them and one fat not nice lady was sitting with Missy and who i was just told wasnt there..... stating that my sister in law and basically she didn't care what i had to say. Very RUDE AND LIE ABOUT POSITION TITLE. ..WE OWN THIS IM THE MANAGER BUT THEN BECOME THE OWNER IN 2 MINS...JUST RACIST PIGS

MICHELLE F.
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Extremely pleasant experience; very helpful staff - we will definitely use them in the future

Clifton B.
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Not U-Hauls fault but the facility in Thomasville, GA was impossible to find by address via GPS. Pinetree Blvd stops and starts along it's route so it is impossible to follow. Call this facility and let them give you directions.

Samuel F.
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El cliente no dejó un comentario.

Catrina S.
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El cliente no dejó un comentario.

charles P.
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El cliente no dejó un comentario.

Estella M.
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Outstanding customer service, friendly and big roomy truck.

Charles F.
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El cliente no dejó un comentario.

FALENCIA M J.
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El cliente no dejó un comentario.

Leah I.
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El cliente no dejó un comentario.

CLEO B.
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El cliente no dejó un comentario.

LAURA K.
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El cliente no dejó un comentario.

Laura K.
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The truck was fine but did not have enough oil - we had to add two quarts before starting our trip. Michelle at Thornton Enterprisee was great - very friendly and helpful.

JENNIFER H.
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Service was great

RAYMOND G.
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El cliente no dejó un comentario.

LAVON C.
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El cliente no dejó un comentario.

David L.
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Please have someone contact me. The drop off location I was given by Uhaul was out of business and I had to find an alternate location. The alternate location was closed and I had no good way to secure the dolly so I had to place it in the cab. Then I got charged a 25 cleaning fee! There was no basis for this since I left the truck in the same condition in was received and I was inconvenienced by having to call multiple times to find a different drop off location. None of this was my fault.

Duane T.
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Drop off was just as easy as pick up. No problems or issues. just a nice easy transaction.

Donald K.
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El cliente no dejó un comentario.

elvenia L.
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Make sure that the gas needle is on the halfway mark upon leaving the facility.

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