El cliente no dejó un comentario.Joyce S.
Customer Reviews for Marathon
(Distribuidor de U-Haul del vecindario)
Northport, AL 35476
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 5 p. m.
- Sáb.- dom.: 9 a. m. - 3 p. m.
- 5/22/2022: 8:00 a. m. - 12:30 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Truck had exterior damage, engine light was on, fuel was on empty and tires looked cracked on the sides.Sherman S.
El cliente no dejó un comentario.Leanettia W.
El cliente no dejó un comentario.Scott C.
Be aware of extra charges! The staff was rude and abrasive over the phone, but appeared more pleasant in person. That could be because he knew he was going to add extra charges without discussing it with me first. Parking was limited. I didn't go into the location as I was met in the parking lot.Kristen B.
El cliente no dejó un comentario.David J.
El cliente no dejó un comentario.Chris M.
El cliente no dejó un comentario.Demetrius H.
I really appreciated the friendlieness and professionalism of Kelly. She signed me up quickly. She even backed the truck out of a tight place since a Pepsi truck had partially blocked access to the truck. She explained everything to me. Give that lady a raise!Alan H.
El cliente no dejó un comentario.Hailee S.
The area needs more space for the workers to operate more safety but the u haul lady was very excellent and helpfulCharles B.
El cliente no dejó un comentario.Robert I.
El cliente no dejó un comentario.Gail B.
Polite and patient until I could receive a printed copy for my records.joe A.
El cliente no dejó un comentario.jim H.
Great staff.David C.
El cliente no dejó un comentario.THOMAS R.
El cliente no dejó un comentario.Laurie L.
El cliente no dejó un comentario.Missalina C.
El cliente no dejó un comentario.Stephen C.
Only one person works there. Had to wait well past my reservation time because she was helping others. Trailer was very old, tie down bars were broken.Jared W.
Easy location to rent from.Jean B.
El cliente no dejó un comentario.bonita W.
El cliente no dejó un comentario.ROLAND L.
El cliente no dejó un comentario.Kip B.
El cliente no dejó un comentario.ROLAND L.
Yes the equipment was clean but the check engine light was on and also sounding like it was falling apart driving it. This location the ladies at the store were rude and when i told them what i wanted the didnt right down the info i gave them. I was very disappointedMONICA B.
Very fast service, friendly and efficient.BEN A.
El cliente no dejó un comentario.GREG C.
Very easy and convenient drop off. Handed in the key. I was given the option of waiting for the inspection or receiving it in an email. I chose the email which I received within 30 minutes.Randall F.
El cliente no dejó un comentario.Mary C.
El cliente no dejó un comentario.Joshua W.
El cliente no dejó un comentario.carolyn J.
El cliente no dejó un comentario.Wesley M.
Easiest rental EVER!!! Whoever came up with the process for pickup and drop off using a cell phone is a GENIUS!!!Octavia W.
I completed my reservation online. Checked in online for a 3 pm pick up. There was nobody there when I got there. Nobody came to work this day. Gas station people called another location. The man that runs the other store was going to come meet me but I ended up hooking it up myself. Also, how is someone supposed to hook up lights on the trailer when the plug is located 2 feet back on the hitch?Luann R.
El cliente no dejó un comentario.Samuel G.
From the beginning and all the way through, Kelly was outstanding in providing excellent communication and customer service. She made the effort to let me know that truck was available at an earlier time than I had requested. She also provided good advice on price comparisons for local versus one way drop off rental. She is asset to the business. The truck was very comfortable and fora truck that size drove very easily. GraciasSteve S.
The vehicle leaked a bit of oil and the check engine light came on at the end. It wasn't the best running U-Haul we've ordered, but it worked. It was clean, but I wouldn't say well maintained. Nothing wrong with the venue though.Chelsea L.
El cliente no dejó un comentario.Trina M.
If a rental is less than 24hrs, I think that charging for (2) days is unreasonable.James O.
El cliente no dejó un comentario.NASTASHA L.
El cliente no dejó un comentario.Shanele K.
El cliente no dejó un comentario.ALEXANDROS G.
El cliente no dejó un comentario.Leonard D.
El cliente no dejó un comentario.joanna T.
I had to provide documents at the pickup location or call 2 people. It was 12:30am so this was difficult to obtain.Justin B.
Extra staff personDavid M.
It was very bad experience. they said just bring the car key and go. They charged me $10 for missing/damage fee (it would be great if they explain it for me) and I don't know what is that for!!!!! it's ridiculous. I will never selected this location.Reza B.
El cliente no dejó un comentario.Carl R.
First off...Don't take money twice from credit card inform customers in PERSON of their fee upon returning the truck. Not charged twice and informed a second price through no EmailBarbara B.
El cliente no dejó un comentario.ROBERT B.
They overcharge on the mileage. Now I have to take time out of my life to fix their screw-up! or did they do that in purpose?John D.
Thanks againNORMAN H.
Truck was missing dolly.Robert B.
El cliente no dejó un comentario.Larry M.
We had one of the tires shred to pieces which left us sitting on the side of the road for 3 hours and we missed Thanksgiving dinner with our family.Kristina S.
Engine light came on 2 miles on the road, truck sputtered, but was very clean. Would have been a problem on a long trip. Got the job done overall.darryl D.
Very happy with the service I received!Stephanie H.
Would like to THANK Kelly for being so hopeful and, went out of her way to help me with taking care of my own vehicle. Thank you Kelly!!!!!paul T.
N/A - it's a little hard to get to, but the location really is good. The phone never answered which may have been because it was in a gas station with only one attendant but maybe it could be advertised as such so customers don't continually call.Harold G.
El cliente no dejó un comentario.Rama K.
No improvement needed. Excellent customer service at both locations. Online booking was very helpful and saved time.MARIE H.
The person we dealt with was extremely nice !Glenn V.
El cliente no dejó un comentario.Clark T.
El cliente no dejó un comentario.HEATHER Z.
El cliente no dejó un comentario.William P.
El cliente no dejó un comentario.Charles D.
El cliente no dejó un comentario.Earl K.
I arrived to my destination and took the truck and car lift the next day to the drop off location. The attendant was courteous and instructed us where to park the truck, it was the easiest process ever.MARIA E C.
Customer Service was good price was responsible.kimberly T.
El cliente no dejó un comentario.GEORGE P.
El cliente no dejó un comentario.Ashley T.
El cliente no dejó un comentario.MICHELLE K.
El cliente no dejó un comentario.Willis W.
Gas station Service was not found here.Jackie R.
El cliente no dejó un comentario.Maximillian M.
El cliente no dejó un comentario.Mark W.
El cliente no dejó un comentario.PATRICK M.
See above.Tim P.
Dropping off was fast and efficent.JOSHUA W.
El cliente no dejó un comentario.DENIS S.
El cliente no dejó un comentario.CARL R.
El cliente no dejó un comentario.Albert F.
El cliente no dejó un comentario.Michael F.
El cliente no dejó un comentario.DANIELLE J.
El cliente no dejó un comentario.Amy C.
El cliente no dejó un comentario.Robyn W.
El cliente no dejó un comentario.Cassidy G.
Lady at the counter wasn't very customer oriented-I don't think that she was the main u-haul person. Talked to one guy on the phone who was super helpful and nice. Easy pickup and drop off by phoneNoah G.
El cliente no dejó un comentario.Terri H.
Kelli did an excellent job. Provided great customer service.Terry T.
El cliente no dejó un comentario.STUART L.
El cliente no dejó un comentario.JAMES E.
El cliente no dejó un comentario.Joseph S.
El cliente no dejó un comentario.Monica C.
Very good customer serviceJacqueline H.
I neve saw the employee as they left befor the store closed and they didn't close in the trailer I left until the next day and then had the nerve to charge me for an extra day???? Very shady !! Some people wouldn't even notice the extra day that employee tried to charge me. Now I have to wait 40 minutes on the phone to get it corrected, not too happy about this.WILLIAM M.
Why when you drop off equipment do you just write down your last name and they tell ME to unhook it. joke.Bryan B.
El cliente no dejó un comentario.JOHN G.