El cliente no dejó un comentario.Andrew S.
Customer Reviews for Marathon Of Vinemont
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Frank O.
El cliente no dejó un comentario.Michael M.
El cliente no dejó un comentario.Bryant D.
El cliente no dejó un comentario.Levi T.
El cliente no dejó un comentario.Thomas L.
I previously had a reservation for 10:00 am for Marathon in Falkville, AL! There was no truck there but website said it was. I asked clerk at store and he said it possibly is on its way there! I cancelled that reservation and I noticed two trucks at Vinemont location and that is where I called for availability and that is where I will go from now on!Steven P.
I wouldn't recommend this place for a self pick up but the lady that worked in the store was great!DAVID L.
El cliente no dejó un comentario.April M.
Checking in and out is very slow. Employee has regular store customers and no one dedicated to U-Haul customers. The bounce between can get frustrating. A dedicated location would be much better.GARRY K.
El cliente no dejó un comentario.Kerry L.
El cliente no dejó un comentario.Byron H.
El cliente no dejó un comentario.Andrew F.
I reserved a 17' truck that was to be picked up at 8 a.m at your Cornerstone Beverage location on 4/28/2021. I checked in via my device and was told that there wasn't any equipment available and that the truck that I had rented was rented out to another customer the previous day. The employee at this location was very rude and not helpful at all. Luckily we were able to secure another vehicle for the day.Sharon S.
Make sure the previous customer cleans up the truck before next customer rents a truck. There was mud in the driver side floor and on the steps.Jerry F.
El cliente no dejó un comentario.Karen H.
El cliente no dejó un comentario.Vanessa T.
Had to wait 2 hours to get my truck . Store clerk was very rude. (Red head). This store doesn't need UHauls til they get more helpSuzanne S.
Gas station with one attendant, have to wait about 45 minutes for them to complete it. Not acceptable when the other locations take less than 10 minutes. The only thing they send me to this location, the other two don't have any truck.Benjamin W.
El cliente no dejó un comentario.Cynthia S.
El cliente no dejó un comentario.LARRY W.
The cab of the Uhaul was clean but the storage area had cock roaches. We had to lysol and sweep. The store where we picked it up from was a new dealer with a new cashier, I had to wait awhile for her to figure out how to do things, it was not her fault. I did like the convenience of being able to get a truck at the last minute on any day of the week. When this location and people learn how things work, it will be a good place to deal with. The other issue was that due to this site being a new dealer, I was unable to get a furniture dolly or furniture pads. I would recommend Uhaul.Freda H.
The uhaul website completely sucks! I tried to return it online and the experience was dismal to say the least! I hate your website and think you need to scrap it and start again. The store i rented from was awesome. Uhaul itself is an abysmal failure!DANA K.
El cliente no dejó un comentario.Melissa U.
Employees did not know pickup or drop off procedures. Very frustrating, even though employees are present they make you go online and return equipment. Had nothing to do with covid, just procedures.Timothy M.
El cliente no dejó un comentario.Michael C.
El cliente no dejó un comentario.Theresa R.
Facility undermanned and did not inspect return. Personnel not as professional as Greenwood.Danny V.
El cliente no dejó un comentario.Devin R.
El cliente no dejó un comentario.Maranda J.