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Michael Kelly
Customer Reviews for Maple Ridge Mini Supermarket
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great customer service and had my rental within minutes.
CLAYTON REMEDIOSI rent a truck from UHaul regularly and this was the best service I have received.
Keisha Telfernothing everything was great and explained all the details on our rental agreement,no surprises with no extra cost
Mario DionneGreat customer service!!!
Niasha BellNothing! NILUSHIKA is absolutely amazing!! I really appreciate him always taking the time to provide me with the vehicle that most suits my needs, making sure what I reserved is actually available when I arrive, being so accomodating, presenting me with the best options! This is the only location I rent from! I especially love that there are drinks, snacks and hot food readily available, when I go in to pickup/drop off a truck! Thank you so much for all you do NILUSHIKA, as well as for being so personable!
SIMONIQUE DEIRISHI expected issues...there were none. problem free, no hassle, I was very pleased.
Adam ThompsonGreat service!
Suresh SinghThanks for being efficient and friendly
Goran FreihMaybe lower the price a bit
Barrington BucknorStay cool.
Ryan WalkerGood experience! I recommend renting a U-Haul from this location.
SUPREET PAULGreat guy
Wyatt BanhamI drove 55 kms and had to fill the whole tank before giving back which came to 23 L of gas, which is unfair. Either the previous users didn't fill it or they're not checking properly.
joel thomasThis location is hands down the best in Durham! They are very helpful, friendly and knowledgable. Moving was so much easier with this location. Thanks! Tara
TARA HARRISONOwner is very understanding and helpful
Dineskanthan EswaranathanThe owner was very helpful and kind, however the area where the UHaul counter is located, at the back of the store, needs to be cleaned up. Especially the items on display, such as the dildo and lubricating jelly that are beside the motor oil, windshield washer fluid, etc.
JOAN FellowsRaju was very helpful and accommodating. I will definitely recommend. Awesome gentleman
REX GARCIAAmazing customer service
REX GARCIAThis location is easy to deal with and very helpful and fast to get the job done! Great service and I found the moving trucks extra clean.
SPIROS SPANOSIt was easy and fast
Jenitha SivalingamGreat customer service. I’ll be back to this same location
REX GARCIAThe gents in the store were great to deal with.
Alistair HepburnThe convenience store owners were very pleasant and courteous; one of the vehicles came late so he tried his best to make sure we were satisfied. I would definitely rent a U-Haul from this location. Both guys were super friendly and explained everything very well.
Priscilla DavidExcellent service and agent was very understanding and helpful.
PHILIP TEMOSMaple ridge has always provided clean and reliable vehicles. I would recommend this dealer to my family and friends.
Vikram SuriPerfect uhaul rental location! The interior of uhaul vehicle that I've rented could be better but the behaviour of the staff at this location exceeded my expectation. This was a fantastic uhaul experience.
Rasam Bin HossainN/A
David YangDid not have the size I was looking for. I filled up fuel before returning but somehow my I was still one pint below the required capacity. The amount charged for fuel even for one pints lower is way too much. Felt like a rip off at the end. Not happy at all with that. Nothing to do with the location. The service was very good . 5/5 for the service.
Boris RughasThis is location is amazing
Ibadullah MohammadiThe check in to get the vehicle to longer than expected because of the amount of people coming to pick up at 10am.
Eric WheelerGreat customer service also
Marc Walna FevryVery friendly and helpful person!
ali fayazEverything is good
David YangVery friendly and kind. TY
Tara HarrisonOperator was good
Jonathan valeI had arranged for pick up at 8:00 AM with the mobile pick up option. Unfortunately when I arrived and attempted to do the mobile pick up, I only received a message stating that my vehicle was set for hand delivery and I had to wait for over an hour for the location to open before I could get my rental vehicle! It was very frustrating and put us behind schedule right away!!
Ronald HoganGreat customer service very friendly
hmoud naihowStore owner and employees made it so easy and we’re a pleasure to deal with!
catharine BouchardThey were very pleasant to deal with highly recommend this location
Tina CookeExcellent
arun jamalYour rates for hourly additions should be flexible.
Aditya guptaThe mobile pickup was very bad. Too slow for verification. It should be done before hand. Like other car rentals, you just come to the location, pickup the key, take some photos and send. that's all. But your portal made it so difficult and time wasted. Please change your online pickup process, otherwise you will loose your customer. -The store employee is friendly but they cannot do anything for it.
Krishnamoorthy VadiveluVehicle dashboard was very dusty. Only drove 10 km and used little gas but once I restarted van I lost 6 liters.
gabriel calderonThe mileage rate is too expensive. Next time I'll use Home Depot
Faez MoradAmazing excellent and afordable
Sabrina BacchusLogin issues from my mobile phone. Was quite frustrating
Oluwatobi AkejuDrove 10 miles for like an hour, and got charged $90.
Hamza KhanPaid for a dolly and furniture pads that weren't in the truck during pick up.
Elliot AtienzaClient facing and service super
Antonio Da SilvaThe lady messed up my return and heavily overcharged me for the service. I returned the car with a full tank of gas and they charged me at 3/8 tank. They were highly disorganized.
Cambeez MullaAlready have recommended to others. Great service and way better than Home Depot.
Lorraine BecksteadGreat service
Mark Njorogevery friendly and helpful. will return and recomend
tara harrisonFriendly, efficient, and accomodating. Highly recommended.
Antonio Da SilvaKeep doing what you are doing! Very friendly great experience over all
Brenda BainAfter hours drop off.
Michael RamprashadThe customer service at this location was outstanding! THANK YOU!!!!
John CurrieRep was friendly and helpful. Pick up and drop off efficient. My rental occured the day after a rainy day. The storage area was still damp in places. The only way to improve experience would been to have area swept before handing it over.
Alec CymbalistaReturn of the vehicle went smoothly
Howard Haye