Customer Reviews for M&S Transmission
(U-Haul Neighborhood Dealer)

711 comentarios

9400 Central Ave SW   Albuquerque, NM 87121
(East of 98th St NW)

(505) 892-8410

Horarios de la ubicación

  • Lunes - Viernes:
    9 a. m. - 12 p. m. / 1 p. m. - 4 p. m.
  • Sábado:
    9 a. m. - 12  p. m.
  • Domingo:
    Cerrado

Servicios en esta ubicación:

Contáctanos

(505) 892-8410

9400 Central Ave SW
Albuquerque, NM 87121
(East of 98th St NW)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lunes - Viernes:
    9 a. m. - 12 p. m. / 1 p. m. - 4 p. m.
  • Sábado:
    9 a. m. - 12  p. m.
  • Domingo:
    Cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

El cliente no dejó un comentario.

KLAUS H. 
Clasificación:
5.0

The staff at this location had my rental ready and check out process was quick and easy with no issues. Great friendly staff.

Sherman B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leslie H. 
Clasificación:
2.0

the guy that hooked up the trailer to my truck did not lock the trailer to the ball, when we loaded up the other vehicle, the trailer popped off and almost damaged my car

Alfredo D. 
Clasificación:
5.0

El cliente no dejó un comentario.

john L. 
Clasificación:
1.0

Not satisfied

ramona M. 
Clasificación:
2.0

The app should let you know ahead of time that drop off location for in-town uhaul rentals need to be return to same pick up location because I was able to enter a different pickup and drop off locations on the website and it never warned me that this was not possible. I had a very bad experience with this because I had to take the uhaul back across town after a long day and freeway was close. I called customer service only to be on hold for 1 hour and same with chat. I had no other option than driving

Kevin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nissa A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Danette T. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOEL M. 
Clasificación:
3.0

Everything was fine. I turned in the vehicle earlier than I intended, but seems the business did not notice that I turned it in. I talked with a person at the business and with a u-haul representative. Hopefully I receive a refund.

BROOKE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

SALOMON M. 
Clasificación:
5.0

Very nice and helpful sorry for everything

EDWINA Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL T. 
Clasificación:
3.0

El cliente no dejó un comentario.

George S. 
Clasificación:
1.0

Employee was half an hour late from my pickup appointment time, not friendly or helpful! I rented for six hours and only received five and a half, because of their being late, and no adjustment. Most importantly I was over charged and I'm disputing payment! I will never use this uhaul dealership again!

LOUIS G. 
Clasificación:
2.0

looked like a hole in the wall place and had to wait for any help and even then felt like i was in their way.

RICHARD E. 
Clasificación:
3.0

El cliente no dejó un comentario.

NATALIE L. 
Clasificación:
1.0

These people are trying to rip me off I paid more to them than what they are charging me for I paid for the truck for 5 days 96 dollars every day why I don't no why I even have proof I paid it's all on my bank statements never using them again sorry

Serenity D. 
Clasificación:
5.0

Tell them if they return equipment after hours that google Chrome has to be used to log it back in. I wasted over an hour because i couldn't get the pictures to upload.

RONDA L Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard A. 
Clasificación:
5.0

We had a great experience here. The lady (and friendly canines) at the store gave us great information to help us as we figured out what kind of equipment we needed, and we appreciated the patience as we figured out the details.

Grace W. 
Clasificación:
1.0

El cliente no dejó un comentario.

MELISSA C. 
Clasificación:
5.0

All is Good

RUTH G. 
Clasificación:
5.0

nice and polite

PAULA G. 
Clasificación:
4.0

Get more help.

Brian F. 
Clasificación:
4.0

Smile

ANNABELLA F. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAILEIGH MARIE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alvin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alvin S. 
Clasificación:
3.0

Ordered a dolly with it and it wasnt in there sadly but good for the most part

iesha C. 
Clasificación:
3.0

See notes above

JAMIE P. 
Clasificación:
4.0

El cliente no dejó un comentario.

BARBARA F. 
Clasificación:
1.0

Truck smelled like smoke also I was sent to 3 different locations really bad experience this time

Ernesto E. 
Clasificación:
5.0

The staff were friendly and covered our needs.

CYNTHIA K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jess B. 
Clasificación:
3.0

N/C

KEDERICK Y. 
Clasificación:
5.0

Everything was perfect. I'll definitely use this location again if I need a uhaul.

Vanessa A. 
Clasificación:
3.0

The U-haul should be inspected between rentals. We found a used syringe behind the drivers seat!! Very unsanitary and makes me a little upset.

JULIE G. 
Clasificación:
1.0

Teach them how to treat customers, instead of screwing them over. When I filled out online, it showed $.79 / mile - I was charged $.99. I used the truck for 13.5 miles, and they charged me for more than 5 gal. of gas (really?). The graph on the receipt shows it should have been 3. The truck wreaked of a really bad smell. Didn't even offer a discount for that ( I asked).

LARRY L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Robert V. 
Clasificación:
4.0

El cliente no dejó un comentario.

matthew J. 
Clasificación:
5.0

Winning lottery #s

Frank C. 
Clasificación:
5.0

Staff has patience. They're calm and get business done in a speedy manner. They're friendly and considerate. ¡Gracias!

Joseph S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DARIO M. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOSEPH S. 
Clasificación:
2.0

My order online was changed with locations and I ended up having to pay an additional $50 in mileage. Wasn't given a credit for their mistake

Jennifer J. 
Clasificación:
5.0

Everything was excellent!

LUIS R. 
Clasificación:
3.0

Bad experience in trying to rent car dolly. One location would not rent me the item and were not helpful at all, even though I have very good experience before this time and this time they were insisted that my car I would be using would not work. At different location I was told that U-Haul equipment would not work for me. When I called your phone line the gentlemen on the line was very helpful and I was able to rent the dolly and when I needed it. I have used U-Haul in the past but after this experience I probably not use them again.

BENJAMIN S. 
Clasificación:
5.0

All I can say is your service Was most excellent Drop off point Was just down the street from where I had to be

Crispin C. 
Clasificación:
5.0

Good customer service

Javier B. 
Clasificación:
2.0

This has been pretty much the worst customer service experience I've had in my life. I got overcharged for a dolly that was not included. And your contact list check in system is beyond worthless. It will be easier to carry things by hand then rent from U-Haul again

Michael C. 
Clasificación:
5.0

Everything was fine did a great job

Robert B. 
Clasificación:
5.0

The location was great the day before turn in I needed the truck 2 more days. The U-Haul number did not answer during business hours I had to get the locations actual business number. Once I called that number no problems at all. I would suggest U-Haul get there act together. Why have a so called 24 hour phone line and web site if you can not reach someone????

anthony T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Asuncion L. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOSE Z. 
Clasificación:
3.0

El cliente no dejó un comentario.

francisco M. 
Clasificación:
5.0

on this particular rental cargo truck, the right side passenger does not close easily. you have to slam it hard enough to close the door. I just wanted to point this out. other than that, I Thank Joe, the representative was very courteous and helpful.

MIGUEL R. 
Clasificación:
5.0

N/a

jose S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Angelica A. 
Clasificación:
5.0

The pick up was quick and easy and the staff was wonderful. The truck ran great and no issues at all. The drop off location was great too. Quick and easy. I would definitely recommend to friends and family.

Timothy G. 
Clasificación:
4.0

El cliente no dejó un comentario.

felipe J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nicole Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna P. 
Clasificación:
2.0

scholly shark everything, everything was not clean or in working order and the gas gauge they lied on how much it was in there when we started

Timothy W. 
Clasificación:
5.0

Awesome customer service. I would use this location again and would refer to others.

Jay B. 
Clasificación:
3.0

There good employees .

jose S. 
Clasificación:
5.0

El cliente no dejó un comentario.

sherry E. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD R. 
Clasificación:
5.0

El cliente no dejó un comentario.

joel M. 
Clasificación:
4.0

Convenient location

Ralph H. 
Clasificación:
1.0

Poorly executed instructions, was not advised by any Uhaul representative to download a app. I had to call back 6 times to get the rite information and 2 of the representatives had attitude problems. At the end we were charged more then we expected also. Invoice shows 3 separate charges for gas. We paid the extra fee to cover the gas and only used a 16th of the gas. Not happy at all with this whole process. Would like a representative to call so we can take care of these issues.

Erika C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew R. 
Clasificación:
3.0

There were only a few trucks. But it must be enough because there wasn't any trouble with availability.

Maranda H. 
Clasificación:
3.0

I was really hoping to drop the uhaul at another facility closer to my new home instead of returning it clear across town that just added miles.

Anthony F. 
Clasificación:
2.0

Not maintained tires low pulled horribly.

Kati V. 
Clasificación:
5.0

Dropped off.

Lawrence C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

yazmin I. 
Clasificación:
3.0

El cliente no dejó un comentario.

Karen R. 
Clasificación:
5.0

Very professional and very convenient. Enjoyed my experience with the Uhaul rental company M&S Trasmission

chrytal S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher T. 
Clasificación:
5.0

None.

Ernest E. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARD A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Catherine A. 
Clasificación:
1.0

Reserved dollies not provided and received no call or explanation before equip pickup (self checkout)

Adam M. 
Clasificación:
4.0

Service was fast, accurate, and efficient.

Karen B. 
Clasificación:
5.0

Management was awesome, great customer service overall!!! I decided on the 15 foot truck and it was exactly what we needed for our move. I would recommend this store for anyone's local moving needs.

AMESHA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

katrina L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marc A. 
Clasificación:
3.0

El cliente no dejó un comentario.

TOM W. 
Clasificación:
1.0

Drunk drivers who need ignition interlock systems put in or taken out take priority over reserved u-haul. I reserved a week inadvance and had to wait 45 minutes, then taken into a back office because they were taking so long.

Charity R. 
Clasificación:
4.0

El trato al cliente

victor M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raymond G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole C. 
Clasificación:
4.0

Inspect/replace tire straps on car haulers. The ones we used were frayed.

Levi Y. 
Clasificación:
5.0

Be open later than 430 pm

ROBERT P. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
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  • Ícono de remolque
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