One of the tires had no air in it. I should have checked them. One of the problems being stored on grass. Also, they added the insurance for 16 bucks and I never asked for that. I was expecting the $74.00 plus tax rate. Would like that refunded please.Ralph G.
Customer Reviews for M&R Marketplace
(Distribuidor de U-Haul del vecindario)
Jarrell, TX 76537
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.: cerrado
- Mar. - sáb.: 8:30 a. m. - 4:30 p. m.
- Dom.: cerrado
- 7/10/2022 - 7/13/2022: cerrado
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Brady B.
Have the trick available that a person rents or at least give them sufficient time to figure out what else to do. The day of their move is not enough time. Plus make sure trucks are maintained had ants crawling all over can.Jennifer R.
Very friendly and professionalKenneth B.
Everything was great the service friendliness and assistanceCharles M.
El cliente no dejó un comentario.Christopher H.
They were very pleasant to work with.Cynthia H.
Awesome customer service!!!!GlennMichael M.
The u-haul website posted 2 different locations. When I tried to call the number given via text message, it was to Canada customer service. M&R address not accurate.Marissa W.
El cliente no dejó un comentario.Towana H.
El cliente no dejó un comentario.GRACIELA C.
More knowledgeable agent.JOY STANBERRY C.
El cliente no dejó un comentario.VICTOR B.
Very friendly staff.Ronnie W.
Try to treat people with more respect no matter race and where they are coming from. Don't let people stand there when there is chairs and treat people Same way like if you where from Jarrell. If someone make reservation online the process should be easy. Just treat everybody the same.Waglaire V.
El cliente no dejó un comentario.Adam T.
I don't even know where to begin.... This entire experiential uhaul was a complete an total inconvenience. We went to the location we were assigned to, to pick up the uhaul (Pflugerville) only to find out that the location failed to notify us that they didn't have the 26' uhaul available and that we had to drive 30 additional minutes to pick it up and then return to that location to pick up the car tow. This delayed our entire day because we had to drive to Jarrel,TX. When we arrived to M&R uhaul in Jarrel, TX it was the representatives first day and she was not trained at all and her boss left her there alone. We had to get another uhual representative on the phone to help her, which took another 45 minutes. At this time our entire day was behind and we had to move our movers to the following day because we missed our window. A 10 minute uhaul pick up turned into 2 hours, because of UHAUL! It's utterly ridiculous and we are definitely writing a letter to corporate about this experience. A trip to move home; that should be exciting, turned into a complete and total cluster because of UHAUL!LEO K.
Better knowledge of Uhaul system for quicker in and out service.CARL W.
El cliente no dejó un comentario.Roberto S.