Comentarios del cliente para M&R Grocery

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de M&R Grocery

Grado total:

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marianda W.
Grado:

Wasnt told i was being charges for insurance coverage and was charged an extra 100 dollars then uhaul wouldn't refund

Christopher G.
Grado:

El cliente no dejó un comentario.

David S.
Grado:

El cliente no dejó un comentario.

Matthew W.
Grado:

My original reservation was with Miller Custom Cycles in Ozark, AL, but after they didn't show up to rent it the trailer or even open their business, Uhaul transferred my reservation to M&R Groceries. The lady and gentlemen that worked there were very friendly and got me the taller that I needed very quickly.

Tammy U.
Grado:

Very nice person

Joshua W.
Grado:

Service was platinum above any other uhaul I've ever used before.

Melanie H.
Grado:

El cliente no dejó un comentario.

courtney S.
Grado:

El cliente no dejó un comentario.

archmanMichael M.
Grado:

El cliente no dejó un comentario.

Rachel G.
Grado:

My only complaint about the entire experience was that my res was transferred 25 mi away from the requested pickup address, and I wasn't notified until the morning before. Due to my circumstances, this caused me to go over on the mileage. This is in no way m&r's fault. They were great.

Richard G.
Grado:

El cliente no dejó un comentario.

Mary M.
Grado:

Just keep doing what you doing good business thank you

Dawn G.
Grado:

El cliente no dejó un comentario.

jerome F.
Grado:

Nothing more it's all good

Lexa D.
Grado:

El cliente no dejó un comentario.

Dawn G.
Grado:

El cliente no dejó un comentario.

FRED M.
Grado:

El cliente no dejó un comentario.

Cody S.
Grado:

El cliente no dejó un comentario.

Bruce O.
Grado:

El cliente no dejó un comentario.

MARK P.
Grado:

Great experience.

Ginger B.
Grado:

El cliente no dejó un comentario.

Michael W.
Grado:

El cliente no dejó un comentario.

Thomas W.
Grado:

El cliente no dejó un comentario.

ASONDA C.
Grado:

El cliente no dejó un comentario.

Larry T.
Grado:

El cliente no dejó un comentario.

william P.
Grado:

El cliente no dejó un comentario.

James R.
Grado:

El cliente no dejó un comentario.

harold S.
Grado:

El cliente no dejó un comentario.

John C.
Grado:

The retailer was EXTREMELY unhelpful and in fact was an impediment to renting the truck online. The rental agreement was NOT was listed on the website. Why do we have to pay extra mileage for a truck that was not available in the city we needed? The website said the rental included 140 miles. This is NOT what the extremely unhelpful agent said and is in fact what was on the website. I have pictures confirming the mileage and the fact that no truck was available at the starting location and that we had to choose an alternate location.

Wendy M.
Grado:

This place is awesome!!! Mo, the owner of the location we rented the Uhaul truck stayed opened for us to get there to pick up the truck. He was super nice and professional.

george C.
Grado:

I will rent from this guy called MO again .grate guy Thanks u haul .thank you mo

Alan P.
Grado:

El cliente no dejó un comentario.

wallace B.
Grado:

Great service !

william D.
Grado:

What a crap of shit you have to jump through to haul a small car. I will not recommend "U-Haul" to none of my friends, however, anyone that I don't care for, I will be the one to recommend U-Haul to, in hoopes that they will also have to deal with the idiots that run your company. To tell me that a 1 Ton chevy truck can';t handle the load"Crap", that a Ton and a half can't handle it "BullCrap", I would tell you that first,you must pull your heads out of your ass, then clean the crap off your eyes and face, thensee what nonsence you dickheads are up too. No, I will not waste my time again,

Patricia S.
Grado:

El cliente no dejó un comentario.

craig P.
Grado:

Software updates were giving trouble to reserve the truck.

JUSTIN M.
Grado:

El cliente no dejó un comentario.

ARTHUR W.
Grado:

Nothing wrong with the location but u haul over booked the truck I had reserved. This made me find another location charged me for larger truck that I didn't need fuel gauge wasn't 1/2 tank when I picked it up. The other location was on my way to where I was moving from but had to go 20+ miles out of the way to get the truck but yet I still was only allowed certain amount of miles. Just bad experience altogether.

Carol Ann G.
Grado:

The UHaul rep was very efficient and friendly! I will definitely recommend this location again!

Boyd L.
Grado:

You can have a truck available in my location - Eufaula, AL, - which had two U-Haul rental locations but no trucks - instead of making me drive an hour away to this location. Your online reservation system SUUUUUUUUCKS.

THERESA N.
Grado:

Customer service was extremely slow and this location was not the one which we selected. We ended up having to drive 45 minutes to arrive at this location, and then it took us a while to actually pick up the truck due to the slow customer service. The person who checked us out also forgot our dolly rental so we had to spend additional time to rent the dolly. All of this time spent arriving at this location and getting through the slow customer service delayed our moving day by a few hours, which was absolutely crucial. I will not be recommending this location or services to any friends or customers as I was extremely unhappy with my experience there.

Anna H.
Grado:

El cliente no dejó un comentario.

Celeste J.
Grado:

As far as the truck, everything was great. But a friend of mine had also rented a U-Haul this weekend and theirs had a set of hand trucks and a bag full of moving blankets in the back. I would recommend putting these items in the back of all of your trucks.

Dean A.
Grado:

El cliente no dejó un comentario.

ROBERT W.
Grado:

El cliente no dejó un comentario.

Cathy C.
Grado:

Seems the staff are not very well-versed in computers. It may have just been a fluke. Gentleman was extremely slow and there may have been problems with the order of the previous customer which held things up as well. My entire moving plan was delayed by 1 1/2 hours because it took me that long from my scheduled pick-up time until I was able to drive away with the truck. Very frustrating.

ROBERT W.
Grado:

El cliente no dejó un comentario.

BRIAN C.
Grado:

My reservation was to pickup the truck in Eufaula, Alabama but you made me drive to Ozark, Alabama to pick it up - 50 miles out of the way. Very inconvenient.

robert N.
Grado:

Extended wait for paperwork. Was charged $12 for a dolly that he did not have but said he could not remove. Ended up paying again to rent a dolley at another location. Truck was full of Christmas tree needles. Fuel level showed half full where truck was sitting at angle but dropped 1/8 tank when moved to level ground. Was cussed out by female meth addict appearing person when I moved truck to where store owner was directing me to put it. This was outside the store. She proceeded to rant more when I went back in the store looking for the dolly he did not have. Store owner never defended me and waited on her as if nothing happened. Figured between gas and dolly I was out 30-$40 but I was ready to get out of there so just let it go. The rest of my trip was excellent. 26' truck was easy to drive and rode great.

ROBERT W.
Grado:

Very professional, will recommend to everyone. Thanks.

Charles N.
Grado:

El cliente no dejó un comentario.

erika M.
Grado:

The trailer we reserved weeks in advanced was not in working order and we had to drive out of our wat to a different location to pick another one up. ONce we picked up the second one that also had issues but not until the day we were leaving for our move (Alabama to Alaska).

Kelly S.
Grado:

Place was not open for pickup and had to go to another location. The other location was the MandR grocery. The first location was electronics direct in Ozark AL. The truck was dirty in the cab and there were fire ant. Had to use any killer to get out.

MO A.
Grado:

outstanding service

bill C.
Grado:

El cliente no dejó un comentario.

Jerel H.
Grado:

The rude old fart running the place told me to fold the rental pads or he would charge me. If I didn't like it I could go somewhere else. I stated that was not in the contract and he said too bad. So, I disconnected the trailer and left. I immediately contacted Visa and told them any charges from M&R Groceries, uhaul in Ozark, al are fraudulent. What a joke.

Rose M.
Grado:

El cliente no dejó un comentario.

lavonda L.
Grado:

He is so awesome. Idk why you have to put all your info in for a reservation and then he has to do it again when you get there. I would think online would help him out more!

ROBBIE J.
Grado:

On July 28 the transporter rear passenger tire blew out around 4-5 hours later the front passengers side tie down wheel strap broke we lost 4-5 hours waiting for repairs this trip was one that was hazardous due to defected equipment. When ask about a discount at time I return equipment, I was told to contact the person I rented from. This trip could have ended with facilities.

Gabriel T.
Grado:

Lied to by the agent about fuel gauge and other things. It was not a great experience and I will not us them again nor will I recommend.

Marie C.
Grado:

Moe was so nice and very helpful.

STEPHANIE S.
Grado:

El cliente no dejó un comentario.

Floyd G.
Grado:

El cliente no dejó un comentario.

JOE T.
Grado:

pick up location was slow with the paperwork. Small country store with only one person to fill out rental paperwork and tend the register.

Arlene M.
Grado:

I had requested a 15' truck in Troy 2 weeks in advance. I received an email just a few days before saying I had a 20' in Brundidge. That is not what I asked for. Ended up having to drive over 30 miles to get what I asked for. I seen on the website that if you didn't get what you wanted you would get 50.00. Send me my money because all I got was a run around. The place I ends up getting the truck were some very nice people

JEREMY C.
Grado:

Had "no choice" but to get the insurance. "For your safety" is what I was told. And when I returned the truck to a gas station, he was out of gas! I wasn't going to drive 3 or 4 miles one-way to get gas!

ANTHONY L.
Grado:

The dash lights and tail lights did not work at all had to have someone follow us all the way to Florida from Alabama! Very unsafe and we were just lucky to have someone that could be available to follow us! I turned the truck in on Sunday ( 2 day rental on 26') at nearest UHaul Dealer and still getting calls about not turning truck in in time when it was turned in early

mary L.
Grado:

web site was slow when ordering. may have been busy.

GARY W.
Grado:

El cliente no dejó un comentario.

ACHINTYA C.
Grado:

El cliente no dejó un comentario.

Yolanda B.
Grado:

El cliente no dejó un comentario.

Grado:

El cliente no dejó un comentario.

No reviews have been submitted for this location.

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