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Matthew M.
Customer Reviews for M&M Truck Rental
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Great place!
ANDREW B.This family run business was amazing. It had to be one of the coldest days of the year thus far and when we arrived at 8a (before opening) they had the truck heating up and de iced. They were super fast getting me checked out and on my way. I would definitely use their services again.
Tameka W.They were extremely helpful and professional. Very nice gentleman that helped us with our hitch.
Debbie H.I do not like having to use my phone to make/complete reservations. Especially when there is a u-haul representative sitting right in front of me. I like the full-service approach. Parking was a problem
RICHARD G.Vehicle shut down while driving as well the enitre trip the vehicle was also very bumby ride. It felt as if there was hesitation or a misfire in the engine. When I called customer service and told them I didnt want to chance driving the truck back 45 mins because of the condition and that there was a closer location I was told that it had.to go back or Ill be charged extra fees or I can wait for roadside assistance and see what to do there. Well i couldnt qait for roadside assistance it was getting late and truck had to be back by 6 am and the hold time was over 30mins. So to avoid extra crazy fees i drove the vehicle back reluctantly did my check out and left. This was the first time I ever had a problem with a U-haul in years and it was a experience that may say never again
Christopher M.I was told two different times to pick up my rental. This location also closes too early and drop off was confusing. Was charged more money with no warning.
Hector M.Very friendly and a pleasure to do business with. Would definitely recommend,
Martin A.The app wasn't working. I had difficulty picking up the vehicle
Steven B.Owner was very great to talk too
Robert C.It took over two hours to get into the truck. I had to clean it out.
John A.Get rid of the mobile app. Its terrible. I had a problem using it on 2 separate occassions. I was also over charged. The website said $.79 per mile and I was charged $.99 per mile. I will never rent a uhaul agian
Brian N.The young lady who helped me at the desk was very helpful and very informative. The vehicle was clean and well-maintained. I was very happy with my experience.
Jeff G.Reservation was made for Highland NY - UHaul was contacted DIRECTLY 2 Days before pickup and spoke to and Verified the truck was ready and STILL the reservation was CANCELLED the day before and MOVED 20 miles away to Poughkeepsie. NO REIMBURSEMENT FOR TIME OR MILEAGE ; YOU CANNOT TRUST UHAUL : STUPID BUSINESS PRACTICE and CUSTOMER IS INFURIATED - Customer was told “ we apologize “ Customer wants satisfaction NOT WORTHLESS apology Louis Rall 631-413-4606 I dare your management to make this right. !!!!!!!!!!!!!!!!
Louis R.Solved a big problem in a short time
Mary S.Get rid of uhaul - they over legalize what should be the simple process of renting a truck. I have been a customer of M & M for many years, and they provide the best customer service imaginable. I highly recommend them, but unfortunately, not a fan of uhaul. Dom
DOMINICK N.This was a total rip off. It ended up costing me $90 for a $20 rental. It says 69 cents a mile but then charged me for fuel as well. This is a scam and I want my money back.
Roberta C.difficult to get key . lock difficult. needed assistance of 2
Donna E.