Wonderful experience with the people at this location. VERY congenial and professional people!Richard Llewelle H.
Customer Reviews for M&K Rentals
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.SEAN ANTHONY W.
El cliente no dejó un comentario.TONI P.
Friendly and helpfulCHARLES RICHARD W.
Katy, I believe was the name of the wonderfully nice, friendly, warm person who checked me in and got me going with the truck in Sheridan! Thank you so much you helped make my day good!Lara S.
El cliente no dejó un comentario.Donna H.
El cliente no dejó un comentario.JOHN C.
Possibly a designated marked drop off spot for after hours. The location provider has done a great job making it easy for customers, but for online drop off there isn't much direction on uhaul's endChristopher Jord S.
El cliente no dejó un comentario.MARVIN B.
The customer service representative was very knowledgeable, helpful, and friendly and I am sorry that I did not remember her name but she did a great job.JOSEPH B.
Katie was amazing to work with. She was very friendly and helpful.BRUCE A.
El cliente no dejó un comentario.PETER F.
The U-Haul reservation system completely messed up my request and had my trailer waiting 150 miles from my requested pickup city. M & K personnel quickly resolved the issue and were very gracious in getting me a trailer right away. Their efforts are greatly appreciated!RICHARD S.
This guy was fab..the girl in Casper shouldnt be in it..He bent over backwards to save our faith in uhaul.Casper Wy reservation was canceled on us while we were both on our way to get the trailer, I was 300 miles toward our meeting spot he was leaving to pick it up near a hundred miles away...was a huge mess because of incompadent people. I should get this whole rental free! I use u haul every now and then. Would like to purchase one of your trailers 6x12 pull great.Betty V.
Katie was outstanding, in, out and hooked up and ready to be on the road in 20 minutes. Polite, knowledgeable and friendly. Excellent, and believe me when a I say all of my uhaul experiences haven't been as smooth, GreatWILLIAM B.
Your staff was friendly and professional. They made moving a relief rather than a nightmareRHONDA LEE B.
rented motorcycle during the busy season. very pleased with entire transaction. met 3 staff all were knowledgeable and helpful.Thomas C.
They where the best !!GROVER S.
Friendly customer service and great easy location for picking up and dropping off!Annastasia W.
Even though they were closed, they saw me pull in and came out to assist me. Very friendly and professional.CASEY Q.
El cliente no dejó un comentario.John S.
When the trailer was being connected to my van, the attendant hit my rear bumper in multiple locations scratching the paint.Sean P.
El cliente no dejó un comentario.David M.
Can't think of anything! They are great!DEBORAH R.
I was provided a UHAUL truck that had a cracked tire rim. It could have resulted in serious injury. We discovered the flat time in a hotel parking lot and was provided excellent service by Whalen tire in Missoula Montana. If it were not for them, I am not sure what would have happened. When I called UHAUL for help, I had to stay on the line for way toot long at a very difficult time. Moving is hard enough without this?jackie C.
El cliente no dejó un comentario.STEPHEN G.
The location was great, but the Uhaul app was not. It is not clearly stated that you are supposed to be there 15 minutes early and if you are not within an hour of your pickup time that you can't still check in without calling to adjust your time, even if the time is still well within our checkout window. We waited a long time for service from Uhaul on the 800 phone number, and no one ever answered on chat support. Also upon checkout, the app kept closing out every time we tried to take pictures.Rachelle B.
Have multiple size choices. 26' was only option.Kathryn M.
Hands down this was the best U-Haul experience we have ever had! Katie went above and beyond to make sure our rental experience was excellent, after much disappointment elsewhere in the past. She deserves an award in customer service! Thanks again :)Chelsea J.
El cliente no dejó un comentario.FREDERICK WILLIA B.
The only things that went wrong where that the previous customer had left a 2 wheel dolly in the back I didn't discover until I started to load at the storage locker. The other was the right tail light gave us fits. I checked my 4 pin flat `and my end was good so it had to be the trailer. Otherwise M&K was fast, efficient and friendly.Mark P.
M&K is the place to rent equipment. I have rented numerous items for work needs and personal moving needs from them. Katie is the best ever!Charles C.
El cliente no dejó un comentario.clayton C.
El cliente no dejó un comentario.JAMES ROBERT M.
El cliente no dejó un comentario.DEBORAH R.
El cliente no dejó un comentario.Richard M.
Excellent and friendly customer service. Very helpful on hooking up the trailer and excellent communication!Paul S.
We will use this location next to weRichard R.
El cliente no dejó un comentario.SCOTT A.
El cliente no dejó un comentario.CONNIE MARIE H.
When I arrived I was directed to where the trailer was. Katie hooked up the trailer for me even though I offered to help. I have rented from this business before and they are the best, fantastic, service oriented, incredible and truly local heroes.Wendy K.
This is my third truck with M&K. Every time has been very nice.CHARLES C.
El cliente no dejó un comentario.Anthony K.
El cliente no dejó un comentario.Sandy D.
Katie at M&K is by far the best Uhaul rep I have ever worked with and a great ambassador for your brand. Helpful with questions, great communication and service. Could not be happier with her help!Bryan M.
Everything went great! The employee was friendly, helpful and kind.Barbara L.
El cliente no dejó un comentario.JOHN S.
Katy is friendly, knowledgeable and very helpful. I won't use any other uhaul in Sheridan. They know what it means to put the customer first and go out of their way to make sure you're satisfied.LYNN H.
El cliente no dejó un comentario.Steve M.
El cliente no dejó un comentario.Timothy D.
I rented a trailer by the month, I brought it back one week early to try and save some money as I am becoming homeless, and corporate simply said â€œ we don't do thatâ€. What is it that you don't do?, honest business? You have basically stolen over $100 from me, thanksAnthony M.
All went well!James B.
El cliente no dejó un comentario.SARAH F.
Very nice service. Will definitely use this place again.CHAD S.
El cliente no dejó un comentario.JOHN M.
El cliente no dejó un comentario.Robb T.
I was real happy with my U Haul rental, especially since I had to cancel a week earlier due to a snow storm!James B.
The staff was courteous, respectful, kind, and was willing to help get the equipment I needed!DAMIEN P.
El cliente no dejó un comentario.STEPHEN ROY B.
Very nice people to work with, and they care about the customer.Chad B.
These people were fantastic!!!Lori B.
Wet helpful and professional. Will recommend in the future. GraciasJoseph S.
We use them for all our moving needs. Very helpful and has everything ready when we pick up our trailer.Gary W.
El cliente no dejó un comentario.Michael M.
El cliente no dejó un comentario.WAYNE LOUIS H.
Friendliest and most helpful folks I have worked with in a long, long time. Awesome service, Wyocarb rocked! 10 out of 10. Gracias.Michael M.
El cliente no dejó un comentario.Deborah Jane M.
Owners were incredibly friendly, welcoming, and helpful. Highly recommend. Very happy.Daniel B.
El cliente no dejó un comentario.Mark J.
They called and checked on the drop off and key and say all was alright.Cherish T.
We had some questions about drop off and mileage. The lady was so kind and helpful.....I'm sorry that I don't remember her name, but she was wonderful.KWIN ALLEN W.
Have used this location twice and they are friendly, efficient and helpful.Jeffrey P.
El cliente no dejó un comentario.Rebecca H.
Katie was awesome, explained everything well, gave me a discount. But forgot the dollie and blankets, but answered the phone and made sure to have them available when I called, even though it was late on a Saturday! I could not recommend this location more!Dawn S.
Katie is awesome as always!!!Mandy M.
Katie was warm, friendly and very pleasant to work with. I will be going back the next time I need a rental.Tim L.
Katie is always so wonderful to work with!!! Great customer service!!!!TOMMY M.
El cliente no dejó un comentario.John B.
El cliente no dejó un comentario.Levi L.
El cliente no dejó un comentario.Jacob G.
El cliente no dejó un comentario.Casey C.
No spare tire on vans. Delay of 4.5 hours on a busy FedEx Ground delivery route. $150.00 unrecoverable expence due to flat tire.DILLON I.
Love working with Katie.....she makes everything run smoothly, is very knowledgeable. I will be a return customer for many years to come.MAUREEN K.
Customer service was 5 stars. Katie is a rock star!Al S.
El cliente no dejó un comentario.Kim D.
Katie and Mark have amazing customer service!Mandy M.
Katie is absolutely amazing at her job, kudos on her customer service!!Mandy M.
I couldn't think of a thing, if was a great experience all the way around !Lisa C.
El cliente no dejó un comentario.STEVEN H.
Katie and Mark are awesome, and customer service is top notch!!!Amanda M.
the lady in Sheridan wy was super nice and very helpfulPATRICK M.
Katie at the desk was SOOOOOO nice, personable and helpful. Would HIGHLY recommend!!BRYAN D.
El cliente no dejó un comentario.Griffin B.
El cliente no dejó un comentario.DANIEL PAUL S.
El cliente no dejó un comentario.Stephen R.
El cliente no dejó un comentario.ROByN B.
The female "clerk" was very friendly and helpful!!!!Jarrod B.
El cliente no dejó un comentario.Bryan S.
El cliente no dejó un comentario.Rob R.